Louisville Nursing Home

Glen Road, (entrance via Shaws Road), Belfast BT11 8BU
Review Us
8.1 43 Reviews
  • Louisville Nursing Home, Belfast
Louisville Nursing home was established in the early 1990s and provides two-storey single accommodation for older people who require nursing care.

The home provides care for older people living with a range of health conditions and nursing needs and has a team of skilled and experienced staff who strive to provide a welcoming, caring and friendly environment for all residents and visitors to the home.

Palliative care can be provided to those who require it and the home has access to its own GP.

Louisville Nursing Home provides residents with access to passenger lifts and stairs for easy access around the home and provides full dining facilities and spacious lounge areas for socialising and relaxing. The home offers Wi-Fi and has a varied activities and entertainment programme for residents to enjoy.

The home is ideally situated for public transport systems and is close to local shops and amenities.
Show Louisville Nursing Home on the Map

Care Provided

Type of Service

    Nursing Home
  • For a maximum of 48 Service Users

Primary Care Categories

  • Older Person Care
  • Physical Disability

Length of Stay

  • Permanent Care

Other Care Provided

  • Palliative / End of Life Care

Facilities

Good to Know

Group/Owner

Person in charge

  • Geetha Rajappan (Nursing Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Room Information

  • Single Rooms (40)
  • Couples/Companion Rooms (4)

Louisville Nursing Home Reviews (43)

8.1

Louisville Nursing Home has a Review Score of 8.1 (8.104) out of 10, based on 1 reviews in the last 2 years.
Over all time Louisville Nursing Home has 43 reviews.

Overall Experience
  • 24
  • 16
  • 2
  • 1
  • 0
Date Published
  • 43
  • 1
  • 1
  • 1
  • 42
Reviewer Connection to Louisville Nursing Home
  • 12
  • 8
  • 7
  • 4
  • 3
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 43, showing 41-43
Review from Mary C (Sister of Resident) published on 6 January 2017 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I couldn't complain. The staff are great and we get on very well. They are ready to help with anything I ask. They are all very good and so pleasant when speaking on the phone. What else can I say? I've absolutely no complaints.
Reply from Barry Murphy, Manager at Louisville Nursing Home

Many thanks for your feedback. It's our aim to provide quality care in a welcoming environment and we are pleased that you rate our staff members and their level of assistance in Louisville as excellent.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from M M (Sister of Resident) published on 23 December 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
As the sister of a resident I have to say I find my brother's care excellent, he is treated with dignity by all the staff, standard of care is excellent, support- food and drinks were given when asked for also at meal times. Staff pop in and see him when passing room, they involve him in everything.
Management are also on the ball they phone me for anything he needs or they think he may need (i.e doctor or if he wants me to call) They are very supportive towards my brother and my family. I would recommend Louisville Nursing Home if I was asked by someone. I would like to take this chance to thank the management and staff for their care of all my brother's needs. Thank you all.
Reply from Barry Murphy, Manager at Louisville Nursing Home

Many thanks for your review. We are delighted that you are happy with the staff, facilities and care provided in Louisville.

  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Review from Johnny (Friend of Resident) published on 21 November 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Sent my Grandmother here, loved the care and facilities it had to offer. With your daily activities such as movies, music fun days and daily church services - it was a hit!


Thank you for absolutely everything, you kept my grandmother happy plus anytime I called in you could not have been nicer.


This

was my first time ever being in a nursing home and you made me feel so welcome!
  • Facilities
  • Care / Support
  • Cleanliness
  • Treated with Dignity
  • Food & Drink
  • Staff
  • Activities
  • Management
  • Safety / Security
  • Rooms
  • Value for Money
Current Review Score: 8.1 (8.104)

Overview of Review Score

The Review Score of 8.1 (8.104) out of 10 for Louisville Nursing Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 1 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 3.1 out of 5 from 1 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 5.000 for Louisville Nursing Home is calculated as follows: ( (12 Excellents x 5) ) ÷ 12 Ratings = 5
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 3.104 Points relating to the number of positive Reviews for Louisville Nursing Home is based on 1 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 = 3
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 48 registered maximum number of service users is 9.6. 1 Positive Reviews ÷ 9.6 = 0.104
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

Loading

Loading Loading

Loading

Loading

Awards / Recognitions (2)

Meet the Team (0)

There are no team members posted.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Louisville Nursing Home to verify any information. View our terms and conditions. Louisville Nursing Home has an Enhanced Service - more info.