Bryansburn Care Home

My mum had gone through a period of poor health and rapid decline which coincided with her coming to Bryansburn Care Home. However, I found it easier to navigate this change once I realised how well she is being cared for here. The staff are excellent, very engaging and positive in approach.

From the moment she arrived she has been treated with respect and dignity. Each member of staff are building a rapport with my mother to understand her needs and more importantly building a relationship with her.

A bright and pleasant care home setting with individual rooms and a variety of communal spaces as well. Staff very welcoming and friendly, supporting my aunt's daily needs and nursing care. Relatively small number of residents gives a homely feel. Regular activities also help support my aunt's social and intellectual needs. Staff go the extra mile to respond to individual needs and wishes, including offering alternatives for meals and snacks.

Any small issues that arise are addressed quickly and fully.

The staff are very caring and supportive to me also.

My husband was transferred to Bryansburn Care Home in March 2026. The staff were very pleasant and helpful. After a few days he developed some sort of delirium which he never fully recovered.

Overall am pleased with Mum's care. We do all washing, but sometimes nighties and socks disappear and don't reappear. Some staff have poor English, and it's hard to explain particular needs, as with a lot of care homes, some have great staff and a few who can be less enthusiastic.

My sister in law has been a resident here since February 2025 with Lewy Body Dementia. Absolutely WONDERFUL place. They treat her like family. We live in Wales and visit about once a Month but they keep us updated when we are not there. She is always smiling and since being with them she now walks with an aid, taken up knitting again and enjoys all the Activities. The rooms are bright and airy. We have complete peace of mind knowing how well they care for her.

loving attitudes go through the home like ripples on a lake there is mystery and intrigue in their art programmes songs n singing handholding people who were placed on earth to spoil cherish adore elderly lovely day room cosy warm

Staff are friendly and caring and provide the best care possible for an elderly confused family member.

My mother was moved to Bryansburn from another home that wasn't meeting her needs. The care she now gets is excellent. She is happy, clean, well fed and in great health. Staff are very approachable. I am very pleased with the care my mother is receiving.

My mother has been in Bryansburn for 5 months now. This has been a difficult time for our family, but the support and care provided by the staff and management has helped with this transition. All staff are friendly, cheerful + helpful. My mother is always clean and well dressed. Her room is well maintained. We are pleased with the quality of food and drink. In summary, we are very pleased with the level of care she is receiving.

Top class facilities and standards. There is a fantastic interactive timetable for residents, friendly and approachable staff, and caring support for families of residents as well. Thank you, I appreciate and value you all

The manager and nurses and care staff always treat my wife and I with courtesy at all times.

I am more than happy with the level of care that my mother receives at Bryansburn Care Home. I have always found the staff to be very approachable, friendly and caring. I am kept informed in a prompt manner if any problems arise with my mother's health.

Throughout my nanny's time here, the staff were kind, attentive and thoughtful towards both her and our family. On special occasions, we were given tea and treats and a room was set aside and decorated for us. The staff were always welcoming and always went the extra mile, right up until her final days. She was very content there and enjoyed all of the activities they had to offer. We will be endlessly grateful for the care and support given to us from all of the staff at Bryansburn Care Home.

My mother suffered a stroke as well as being diagnosed with dementia. Such was her conditions, it was impossible to care for her at home and maintain her dignity. The first care home my mother was placed in did not take into account of her bespoke needs so the transfer to Bryansburn Care Home has been a breath of fresh air. They look after my mum's needs without question and treat her almost like family. This is witnessed by us, as a family, and evidenced by my mother bursting into a smile every time a member of staff enters her room. We couldn't wish for our mother to be cared for in a better place.

We have been using Bryansburn Care Home for about a year now. From the beginning, I liked the venue, it was welcoming, clean and friendly. I liked the introduction we received from the manager at the start, this welcome has continued to this day. My wife, in my experience, is well looked after by the staff, I find them all very helpful in relation to both her and my needs. Everyone uses my wife's name when they see her and this helps her to relax when she comes in. She enjoys the food there and I feel safe leaving her there. No more space but I like Bryansburn Home, the staff and the experience there.

I would have no qualms about recommending Bryansburn to anyone whose relatives may need care now or in the future.

My father has been in this home since July 2024. The home is willing to listen and respond to any concerns or problems. Staff are friendly and there is always someone around when you need them. The home is clean. Residents are well-fed. There is good communication from the home to all services and a willingness to work with other professionals and adapt if necessary.