Search...

Carnalea Care Home

20 Crawfordsburn Road, Bangor, County Down BT19 1BE
Top 20 care home certificate
Jobs
Carnalea Care Home, Bangor

Care Provided by Carnalea Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,016N/A
Self funding Residents will pay a Top Up Fee which is variable depending upon the Room size/Facilities chosen:
Ensuite - £150
Large Single - £120

Small Single - £110

Contact Carnalea Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • John Cherian (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (1)
Are you the Owner/Manager of Carnalea Care Home?View your Advertising Options

Carnalea Care Home Reviews (70)

Submit a Review
9.8

Carnalea Care Home has a Review Score of 9.8 (9.762) out of 10, based on 20 reviews in the last 2 years. Over all time Carnalea Care Home has 70 reviews.

Submit Review
Filter Reviews
Overall Experience
Date Published
Reviewer Connection to Carnalea Care Home
Loading...
Showing 70 reviews matching selected criteria
Review from Karen W (Niece of Resident) published on 6 May 2026 Submitted via Website
Overall Experience

I highly recommend this home. The care my uncle got was amazing, the work that the staff provided was so professional and caring . The home itself is spotless and has beautiful gardens. The food was so good and whatever you wanted they made it, which my uncle loved, with endless cups of tea coffee. I would like to thank all the staff for his care and also how supportive they were with myself and family on the day that he past. He was in the best hands ever.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from E A (Granddaughter of Resident) published on 1 May 2026 Submitted via Postal Card
Overall Experience

My granny moved into Carnalea last September. She & the whole family have been delighted with this move. We have seen her improve in mood, and just looks much happier. The staff are all compassionate, caring and display a real sense of care and affection for their residents. Granny enjoys the food, the company and speaks highly of the staff. She particularly enjoyed Sasha the dog visiting. Her room is always kept clean and it is great being able to make it her own. We have no complaints and are very happy with Carnalea.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from James L (Brother of Resident) published on 30 April 2026 Submitted via Postal Card
Overall Experience

I visited my relative over a week. They said they were very happy with the overal support and are provided. I seen first hand the friendliness and professionalism of staff, always eager to help.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
No Rating
Review from Margaret K (Daughter of Resident) published on 29 April 2026 Submitted via Postal Card
Overall Experience

Delighted with care my mum receives in Carnalea Care Home. She has a lovely room which is cleaned daily. Staff are very attentive and caring. No issues at all.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Joanne B (Daughter of Resident) published on 1 April 2026 Submitted via Postal Card
Overall Experience

The care and support given to my mum by the staff at Carnalea Care Home has been exemplary. They have always treated her with dignity and respect and provided person-centred care. As a family, we have always found the staff to be caring, friendly and professional in all dealings with them. Nothing is too much trouble for them, and they always strive to go above and beyond in any requests. The care home itself is always immaculately clean and well presented.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you so much for your kind words. It has been a joy to have had your Mum with us.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Helen R (Daughter of Resident) published on 2 December 2025 Submitted via Website
Overall Experience

This care home is second to none. My Mum received the dignity and respect she so deserved every single day she was there. I was always kept up to date with any test results or alerted to any concerns they may have had and I always felt we could ask them questions at any time. The support and compassion we received at the very end was amazing and I cannot emphasise how much I would recommend this care home. ALL staff members were outstanding and I will be eternally grateful for the kindness and care they gave to my precious Mum.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Janice E (Daughter of Resident) published on 30 September 2025 Submitted via Postal Card
Overall Experience

I honestly couldn't recommend Carnalea enough. The staff are so helpful and friendly. My mum has been here a few months and her care has been consistently good. It is like a home from home and has given us, as family such peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from John R (Son of Resident) published on 16 September 2025 Submitted via Postal Card
Overall Experience

Since my mother moved into Carnalea Care Home her quality of life has increased immeasurably. She has put on weight, is clean and her every need is attended to, she looks better than she has in a long time. She sees a doctor when needed, has weekly hair appointments, chiropody appointments and any other appointments are arranged when required. The staff are attentive, patient and caring with my mother and she is safe in their care. The staff are always attentive to my concerns, polite and informative and treat myself and my family with kindness and respect. Carnalea has changed my life, I no longer worry about her safety, I know she is well looked after and all her needs met. I have peace of mind.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from J L (Daughter of Resident) published on 29 August 2025 Submitted via Postal Card
Overall Experience

All staff friendly, welcoming & informative.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Gary T (Son of Resident) published on 27 August 2025 Submitted via Postal Card
Overall Experience

The care and support for dad has been excellent. The staff are very friendly and helpful, showing dad patience and respect in all they do for him. They have certainly helped our family with any queries and kept us well informed at all stages of dads care. A great service.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Connor M (Son of Resident) published on 25 August 2025 Submitted via Postal Card
Overall Experience

My dad has now been a resident at Carnalea Care Home for the past three years and in my opinion has had excellent care during this time. Family members visit daily and are always very happy with how comfortable and content dad is and how attentive all the staff are to his needs. Staff are knowledgeable and understanding of dads condition and always very approachable when answering any questions. I have recommended this home to other families looking for similar care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Jill E (Daughter of Resident) published on 18 July 2025 Submitted via Postal Card
Overall Experience

I couldn't be happier with the care and support my mother is given here, all the staff are very friendly and caring, I could not fault anything. I feel very content that my mother is here, and she is very happy. My aunt lived here for 9 years until she died. That's why my mum chose here as she knew how attentive the staff were. I know my mum is safe here and all her needs are taken care of.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Sharon M (Daughter of Resident) published on 30 April 2025 Submitted via Postal Card
Overall Experience

My dad moved from his own home with me providing most of his care to Carnalea Care Home on 10 January 2025. Staff are welcoming and provide a high level of care. All the staff are pleasant and the home is well run. My dad's dementia is progressively getting worse and the home is managing the challenging aspects of his behaviour sensitively and keep me informed of any incidents. Overall it is a relief to know my dad is well cared for.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C R (Daughter of Resident) published on 4 March 2025 Submitted via Postal Card
Overall Experience

My Dad has received first-class care from the day he came to Carnalea Care Home. Through the final stages of his life we, as a family have experienced nothing but love, support and kindness from all the staff. He has been made so comfortable with the medication he received and right until his final days, he has been allowed dignity through the daily care of the staff keeping him clean and well looked after. Thank you.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Erin T (Daughter of Resident) published on 24 February 2025 Submitted via Website
Overall Experience
Carnlea Care Home is a home full of love. 5 stars simply don't do it justice. The standard and quality of care our father has received has been outstanding. From the moment he arrived 2 weeks ago, he has been treated with dignity, compassion and respect by each and every staff member. Nothing is too much trouble.
There are not enough words to express the depth of our gratitude. Our entire family has been welcomed and every morning we are greeted with a smile and a hug. The staff always have time for us, answering our questions with honesty and compassion.
My dad is now in end of life care and the staff are doing everything they can to keep him comfortable. We have total faith in their care and know he will end this life chapter in a home full of love, compassion and care.

We cannot thank you enough for helping make this one of the most profound and peaceful experiences, particularly for our mum who has been by his side almost constantly. You are all angels.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from D T (Grandson of Resident) published on 7 February 2025 Submitted via Website
Overall Experience

I cannot thank you all enough for the care you was have been providing to my granddad - every single person at Carnalea Care Home has been beyond friendly, welcoming, caring and attentive to my granddad and our family. Possibly the most beautiful, clean and peaceful care home I've ever been in. Simple things like making sure he is washed, changed and shaved every day, coming in regularly to check up on him, offering teas and coffees to everyone, gentle and clear communication to us throughout. I am so grateful to know he is being looked after so wonderfully in his final few days. As a family, we could not ask for anything more.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from Joanna T (Daughter of Resident) published on 21 January 2025 Submitted via Website
Overall Experience

Wonderful caring staff who always treat my dad with kindness and compassion. Communication is great and senior staff always speak to me when I visit to tell about how dad is doing. For the first time in a while, I feel dad is receiving the care he needs.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

So nice to hear your dad is happy here. Thank you for your lovely review.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
No Rating
Management
Safety / Security
Rooms
Value for Money
Review from L O (Daughter of Resident) published on 29 October 2024 Submitted via Postal Card
Overall Experience

Superb - from day one our mother has been treated with dignity and respect. Staff are the epitome of professional. Supportive and caring not only to our mum but to us as a family. We have full peace of mind that our mum is in the best care.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from C H (Daughter of Resident) published on 16 September 2024 Submitted via Website
Overall Experience

Mum is in the Sunshine Unit at Carnalea Care Home. I cannot speak highly enough of the care she has received. The staff are warm and friendly and are excellent at their job. There is a lovely atmosphere. Residents are encouraged to go for daily walks with a carer or family member and there is a nice garden area for them to sit in too. The food is of a very high standard. Each resident has a key worker and results of medical tests are relayed to me frequently. Staff will often ring me with the latest results and to discuss Mum's care needs. I visit twice a week, but live far away, so this is a great comfort. There are regular activities and Mum loves going upstairs in the lift to get her hair done. She is happy and settled, and the home is immaculate. Thank you to all the staff for taking such good care of my precious Mum.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Hi, Thank you so much for your kind review. We love having your mum here as one of the family at Carnalea.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from A S (Niece of Resident) published on 11 September 2024 Submitted via Postal Card
Overall Experience

I am more than satisfied with the care my uncle receives at Carnalea. He is treated with respect and dignity and is supported in all aspects of daily living. I have only positive feedback regarding the staff involved in his care. His behaviour can be challenging at times and staff has come to understand and handle these behaviours in an understanding and caring manner. He is very happy at Carnalea and appreciates the care he receives and has made it his home.

Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money

Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Carnalea Care Home.

Upcoming Events

There are no upcoming events for Carnalea Care Home.

Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Carnalea Care Home
  • 31 Jan 2025Recipient: Carnalea Care Home
  • 31 Jan 2024Recipient: Carnalea Care Home

Accreditations

There are no accreditations posted yet for Carnalea Care Home.

Meet the Team (0)

There are no Team Members posted yet.

Frequently Asked Questions about Carnalea Care Home

What types of Care is Carnalea Care Home registered for?

Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Carnalea Care Home have?

There are 63 Single Rooms.

What are the Facilities & Services at Carnalea Care Home?

Own Furniture if required, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Residents Kitchenette, Phone Point in own room, Television point in own room are some of the Facilities & Services.

How far is Carnalea Care Home to the centre of Bangor?

1.3 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Carnalea Care Home to verify any information. View our terms and conditions. Carnalea Care Home has a Basic Service -more info.