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Carnalea Care Home

20 Crawfordsburn Road, Bangor, County Down BT19 1BE
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Carnalea Care Home, Bangor

Care Provided by Carnalea Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 73 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Day Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Nursing CareFrom £1,016N/A
Self funding Residents will pay a Top Up Fee which is variable depending upon the Room size/Facilities chosen:
Ensuite - £150
Large Single - £120

Small Single - £110

Contact Carnalea Care Home to confirm what's included and get a personalised quote

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • John Cherian (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 1998

Room Information

  • Single Rooms (63)
  • Single Rooms with ensuite Wet Room (1)
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Carnalea Care Home Reviews (70)

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9.8

Carnalea Care Home has a Review Score of 9.8 (9.762) out of 10, based on 20 reviews in the last 2 years. Over all time Carnalea Care Home has 70 reviews.

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Review from D S (Daughter of Resident) published on 24 July 2024 Submitted via Website
Overall Experience

We are delighted with the excellent standard of care in Carnalea for our mum. What a caring environment, supporting not only Mum but us too as a family. 5 star care. Staff are responsive to the changing needs of residents, keep in touch with family, and keep family informed. We are assured that Mum is receiving all the care and support she needs at Carnalea.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you so much for your kind review! Always great to hear that our staff are meeting the needs of your loved ones.

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Review from P T (Nephew of Resident) published on 4 July 2024 Submitted via Postal Card
Overall Experience

I have been visiting Carnalea Care Home to see my uncle for almost 1 year now both upstairs and downstairs. In this time the staff have been very friendly and kept me informed about my uncle. The staff has also taken very good care of my uncle's needs. The home is also kept very clean and tidy. A variety of activities are provided every day for the residents to partake in.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

That's great to hear that you are happy with your uncle's care! Thanks so much for your review.

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Review from Patrick O (Son of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

Everything has been first class. A very difficult process made easy by a very professional caring and involved staff.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you so much for your kind review! We're so glad you feel this way about the home!

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Review from H K (Niece of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

I personally cannot thank the nursing and their support staff enough for their care, thoughtfulness, kindness, and diligence in the excellent care of my late husband's aunt. The nursing home feels like home not only to the residents but also visitors who are treated with kindness. The residents, like my Auntie-in-law, are treated with care, respect, and dignity. Their every need is met and I am extremely happy for her to be a resident here in Carnalea.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you for your kind words! We appreciate your feedback and are so happy you are happy with her care!

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Review from Jenny B (Daughter of Resident) published on 1 July 2024 Submitted via Postal Card
Overall Experience

This care home is a home of excellence. The staff are friendly and always treat residents with care ensuring dignity and respect at all times. Of particular note is the standard of nursing care - second to none and of an excellent standard - yet at the same time loving and caring.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you so much for your feedback! We're so glad you've found everything so positive within the home!

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Review from L C (Wife of Resident) published on 27 June 2024 Submitted via Postal Card
Overall Experience

I have found the staff to be very hardworking and pleasant on the whole. They are kind and courteous to the residents. The building is spotlessly clean and smells fresh. I have found the nurses, a few in particular to be outstanding in their attention to ongoing problems and always proactive about the care of residents. It seems activities are led towards residents who can be moved to them. It could be helpful if there was a bigger choice of light meals.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you for your review, it's always good to hear your feedback. As for activities, our activities staff try to cater to all the residents in the home, One-to-one, and bedroom visits are done on a weekly basis although sometimes can be difficult to fit around family visits and working hours but...  

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Review from Kay K (Daughter-in-law of Resident) published on 24 June 2024 Submitted via Website
Overall Experience
I don't know how our family would have managed without the Carnalea staff. The staff at Carnalea are very caring and supportive and most importantly keep us up to date with my father-in-law's ever-changing condition. The staff goes over and above their job to provide a warm and welcoming homely environment for the residents and families visiting. The home is spotlessly clean and when I'm there visiting the residents all appear content, happy, and well cared for. My father-in-law takes part in the weekly activities, arts and crafts, music, movie nights,

Sasha the dog, etc all organised by the activities coordinator. Thank you Carnalea staff for making us feel so welcome and for the care you provide for my father-in-law.

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Review from Paul S (Son of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

My experience of this care home is very positive. The staff are very caring and supportive. And there is a pleasant atmosphere. My Mum is settled here, following her admission five months ago. She is given her dignity and respect by most of the staff.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you for your review. All the staff at Carnalea work so hard to make the residents feel at home in a safe and loving environment to know that we have done this for your Mum is great to hear!

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Review from Caroline W (Sister of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience
I have found the care in Carnalea to be excellent from the start. They have been supportive of my Brother and myself. They are kind and thoughtful. They keep me informed of any issues i.e. falls, incidents, etc.

I feel they are getting to know my brother and beginning to appreciate his humour and personality. My general issue is the home itself, I feel some financial input would be beneficial. It is generally looking tired and in need of updating. The front door is a particular problem, given how many people are having to navigate wheelchairs, etc.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you for your lovely comments, we have loved having your brother here with us. I hope you'll be pleased to hear that Carnalea aims to have a refurbishment plan in place in the not-too-distant future. I will report the issues you are having with the front door, in the meantime all staff are here to help if you need any assistance.

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Review from Paula J (Daughter-in-law of Resident) published on 12 June 2024 Submitted via Postal Card
Overall Experience

Great home, with caring staff.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thank you so much for your review, it makes us so happy to know you are pleased with your loved one's care.

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Review from N M (Daughter of Resident) published on 22 March 2024 Submitted via Website
Overall Experience

My dad has just recently moved to Carnalea, having looked around many care homes this one stood out for us the minute we walked through the door every member of staff couldn’t have tried harder to answer all our questions. I don’t want to single out people by name but from the front desk administration staff to the nursing staff and not forgetting the activity coordinator for organising various activities to encourage emotional and physical stimulation and the maintenance guy who went over and beyond to help us make Dad's room a home from home. The care Dad has received so far has been exceptional and has helped Dad and us as a family adapt. The nursing staff certainly need recognition for their caring nature and for going that little bit further to make Dad comfortable and content.

Reply from Natalie Moffett, Administrator at Carnalea Care Home

Thanks so much for your kind comments! As always we are here for the residents and their loved ones, we understand that the adjustment period can be hard on all involved and we aim to have it go as smoothly as possible so to hear that your Dad has settled in so well makes us very happy!

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Review from M L (Daughter of Resident) published on 2 February 2024 Submitted via Website
Overall Experience

Our family owe Carnalea Care Home an enormous gratitude of thanks. The wonderful staff looked after both our parents over the last 3 years at all times in a professional and caring manner and showed them both dignity and respect right until the end. The staff are largely unchanged since Mum arrived - a testament to the happy, comfortable ambiance at the home. This familiarity gave us huge support and comfort, with staff keeping us informed of any changes in our parents' health. Living in England, this provided me with so much security. I was always able to talk with someone, never rushed and I will be forever grateful. Our mum, with advanced dementia, got so much out of the singing activities and even our dad, usually an unwilling participant, was gently persuaded to join in and enjoy the entertainment. Mum, who had always liked to be dressed well, continued to look her best and Dad, loved to chat with staff about his life and family. Fantastic home with lovely staff.

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Review from L T (Niece of Resident) published on 2 February 2024 Submitted via Website
Overall Experience

Our aunt was a resident in Carnalea. During her time there she enjoyed the many activities. The staff were wonderful and she loved them all. When her health deteriorated the nursing care she received was excellent. The family would like to thank all the staff for the excellent care and support they gave her and her family. The time our aunt stayed there was a happy one. I would highly recommend Carnalea for any family member needing nursing care.

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Review from Edward B (Son of Resident) published on 18 January 2024 Submitted via Postal Card
Overall Experience

The care that my stepfather and mother received at Carnalea Care Home was second to none. The respect and dignity they were shown during their time there meant so much to all the family. We got great comfort knowing they were in such good hands. My mum in particular was encouraged to take part in many activities and felt very welcome there. My stepdad unfortunately was unable to do that, but was treated with such kindness.

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Review from Susan F (Daughter of Resident) published on 22 November 2023 Submitted via Postal Card
Overall Experience

My 86-year-old mother moved into Carnalea Care Home in July of this year from a residential home because she needed nursing rather than residential care. In the previous months, she had developed a pressure sore which had deteriorated badly because of not receiving the right care. Within three weeks, under the care of the excellent nursing staff at Carnalea, the sore was almost fully healed. The level of care from both nurses and carers is absolutely excellent, not just in terms of physical needs but also emotionally and socially. We are beyond pleased and cannot recommend highly enough!

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Review from R B (Daughter of Resident) published on 24 April 2023 Submitted via Postal Card
Overall Experience

Very friendly and helpful staff. Father seems very well cared for.

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Review from Stephanie M (Daughter of Resident) published on 2 March 2023 Submitted via Postal Card
Overall Experience
My mum has been a resident at Carnalea Care Home for several months now and we couldn't be happier with the care she has received. All the staff are incredibly friendly, kind and attentive, always going above and beyond to ensure Mum is comfortable and happy and treated with the utmost respect.

The staff have also been fantastic in helping my dad adjust to having my mum in care. It's been a very challenging time for him and all the family. I would highly recommend the home to anyone in need of top-notch care for their loved ones.

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Review from Elizabeth P (Partner of Resident) published on 2 March 2023 Submitted via Postal Card
Overall Experience

I am more than pleased with the care and attention the staff give to residents. The home is very well-kept.

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Review from Michael G (Brother of Resident) published on 24 February 2023 Submitted via Postal Card
Overall Experience

We've been visiting my brother in Carnalea Care Home for about six years. We are always made to feel very welcome and the staff are friendly, professional and efficient. They have been extremely accommodating when we have organised family gatherings in the home and have found the overall experience very good.

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Review from Jan A (Daughter of Resident) published on 24 February 2023 Submitted via Postal Card
Overall Experience

It gives our family such peace of mind knowing he is safe and well looked after by the wonderful staff at Carnalea Care Home. The go beyond their job to look after and make my dad feel loved and cared for. A wonderful home with so much love for the residents.

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Regulatory Rating

The Regulation and Quality Improvement Authority is responsible for the registration and inspection of social care services in Northern Ireland.View Latest Report

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Awards / Recognitions (5)

  • 30 Jan 2026Recipient: Carnalea Care Home
  • 31 Jan 2025Recipient: Carnalea Care Home
  • 31 Jan 2024Recipient: Carnalea Care Home

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