Excelcare Stanley Wilson Lodge

I have only good feedback regarding the home. The carers are always approachable and are happy to answer any questions we may have. On occasions, my mother can be very difficult (she has dementia), but nothing is too much trouble when it comes to her care. Meals are very good, and additional requirements are happily accepted and dealt with. Not forgetting the laundry staff, who are equally helpful, and along with the other staff work very hard.

I am happy that my wife is in such good hands.

Very pleased overall.

I have found the staff helpful, friendly and kind. My husband hasn't been there very long and is gradually settling in. Having been to another first, Stanley Wilson Lodge is by far nicer.

Stanley Wilson Lodge is a purpose-built facility. It is clean, bright, friendly, with good facilities and pleasant staff. However, it is clear that on the nursing floor, there isn't enough staff, and unfortunately, are mostly agency workers and not permanent, so don't build a rapport with residents. I have spoken with staff and management about issues and nothing has been done to resolve them.

Have made Mum very welcome, and she talks very highly of the staff, food and activities. I also feel the staff are always friendly and welcoming to all our family members.

My mother became a resident after Christmas 2021. On arrival, staff were amazing not only taking excellent care of Mum but also us. All staff are welcoming, and Mum is relaxed and happy whenever we visit. Residents always look cared for. Mum is so relaxed, putting on weight, which always gives us peace of mind, and she is safe.

I cannot rate Stanley Wilson Lodge highly enough. My mother-in-law has been a resident since December 2021 and is very happy there, thanks to the excellent care provided by every member of staff, without exception. My mother-in-law cannot fault the care provided, and all interaction that our family has with the staff is extremely friendly, highly professional and always very helpful. This is a fantastic care home, and I wouldn't hesitate to recommend it. Thank you so much!

The staff are very helpful and attentive. I found the home to be very clean, and bright and residents are encouraged to socialise. The food, I am told on good authority, is very good and varied. The resident's rooms are clean and airy.

The staff and surroundings are without a doubt impressive. They are so committed and go above and beyond. The current difficulty getting medical help in some situations was sadness and frustration for staff and family. It's a great shame external outings are curtailed due to staff shortage. Daily fresh air/nature is imperative.

Staff helpful, friendly and supported. They show a genuine concern for the well-being of our family members under difficult and trying times.

I would not hesitate to recommend Stanley Wilson Lodge.

With Covid, it makes things harder for Mum to have visitors, which is really what she likes. Mum has first-class carers, and they do everything they can for their residents. I can't compare with other care homes as I haven't seen any others.

I just cannot thank the manager and all her staff at Stanley Wilson Lodge for the exceptional warmth and caring nature as soon as you walk through the door. You are thought of as family members. My mother settled very well into the home and really enjoys the activities. Big thanks for supporting me when Mum hasn’t been well and always keeps me informed of her progress. I highly recommend the home.

My mother lived in the nursing care section for two and a half months after breaking her leg in a fall and becoming bed-bound. The staff were understanding of her needs and treated her with care and respect. A hoist was used to move her from bed to a wheelchair and to an armchair by careful and expert staff. Several members of staff were especially friendly with her and bought a smile to her face and made her last days as happy as possible. She died of old age and frailty and was well cared for until the end.

Stanley Wilson Lodge is a wonderful home for my dad in the last two years as the outstanding manager and her teams are very compassionate, caring and doing their best to provide a fantastic level of care to the residents. Special thanks also to the second floor care team and the male lead nurse for doing an awesome job in caring for and supporting my dad through difficult times. Recently, my mum has just joined this care home too and she is cared for very well and is enjoying her stay there. Many thanks to Stanley Wilson Lodge for their amazing work.

Fantastic place, staff are brilliant, condition of premises is great, no complaints whatever. Mum has lived here for six years with no problems and is very happy.

Very happy with the care that Mum receives from all the staff at the care home.

The care my Grandad received was outstanding. All the staff are very friendly and helpful. It was a real relief to find such a safe and friendly environment for my Grandad to be in. We received such support from all of the care home staff at the end of his life. We will be forever grateful.

My father was in Stanley Wilson for just under a year. The care he received was exceptional. The staff were so patient and understanding. He enjoyed his time at the home. I would definitely recommend Stanley Wilson.