Excelcare Stanley Wilson Lodge

My mother has been looked after very well. Everyone at the care home is very friendly and helpful. The food always looks nice and the whole place is kept very clean and comfortable.

Dad has been well looked after for the past year since he had his stroke. I am particularly grateful to the staff who noticed that he possibly had pneumonia when they fed him one evening. I'm sure that this timely action in getting him to hospital minimised the effect of the pneumonia and helped him recover. Now he is back at the Lodge.

The greatest asset of Stanley Wilson Lodge is their staff. All members of staff are excellent and have a great ability to relate to the residents. I visit my friend several times a week at different times of the day and witness the gentle kindness and care given by nurses and staff and the importance placed on what the residents' wishes are. The nursing staff have an excellent understanding of residents' conditions and specific needs as demonstrated by periodical reviews and written reports. I am very glad that I chose Stanley Wilson Lodge for my friend.

We recently settled our mother into Stanley Wilson Lodge having spent some time looking at various residential home options. We found that the staff and management could not have been more helpful. They always seem cheerful and warm in their welcome. Our mother has adjusted more easily than we expected, particularly because the staff are so friendly. She enjoys the food and activities and watching the comings and goings through her window. We are very happy with our choice of home.

My stepmother has been in the care of Stanley Wilson Lodge for five years. She has at all times been well looked after by caring staff. The Lodge's support for residents families is excellent.

The whole operation seems very well organised and efficient.

My husband has been a resident in Stanley Wilson Lodge for over four years. Obviously, his is well known to the staff. I visit almost daily. We do not get involved with any activities (his choice) however because of my long association I do know that everything possible is done to make the difficult lives of residents tolerable. My only small grumble is that as my husband is alone in his room, staff do not have the time to chat.

My husband has only been a resident of this care home for approximately 6 weeks but already he has settled in and become part of the community. The carers seem to know and understand all his strengths and weaknesses, nothing is too much trouble and they go about their work around the home in a cheerful and happy manner. Visitors and family are also included and made to feel welcome.

I was very impressed by the whole experience from day 1 when my husband was admitted right through until yesterday when he died. I cannot speak highly enough of the staff caring for him. They were gentle, respectful, warming and loving but still firm and got their tasks efficiently. I was made very welcome no matter what time I arrived each day and so was my dog. The family atmosphere and cheerful attitude of all the staff were lovely, especially as my husband became frailer. I cannot praise them all highly enough. They made a difficult time easier to bear. A big thank you, Stanley Wilson Lodge staff.

It is very hard to leave your loved one in the care of someone else, when that time comes, we all like to think that no one can look after them as well as us. It is equally difficult for staff to be able to recognise every little habit or need for individual residents and look after them as their own.

I was pleasantly surprised when my loved one went into Stanley Wilson Care Home and was greeted by happy, helpful staff and this made his admission so much better. They have ensured that both my husband and I are happy when we came into the home.

It is not the easiest of jobs to care for people with dementia, but they take it in their stride and even give a cuddle or two. Also, The Saffron Club next door care for loved ones in the day until they are admitted to full-time care and give such important respite. Thank you.

My mother has been at Stanley Wilson Lodge for 6 1/2 years now and she is now unable to care for herself in any way and cannot move from her bed. The level of care and attention she receives is excellent and carers are kind to her and show her a genuine interest in her well being. The manager is excellent in her management, in her engagement of staff and in her open door policy if family have concerns. I have already recommended many to the care home.

My mother and father were residents at Stanley Wilson Lodge from 2011. My mother on the dementia floor until her death three years ago and my father on the nursing floor until his death two months ago. The fact that they were on different floors meant that I had extensive exposure to the staff/carers, management and home generally. I also visited on a very regular basis. Throughout, the level of care, compassion and kindness shown to my parents was outstanding. My mother had complete memory loss, but thanks to the carers, she remained cheerful and healthy. In my father's case, thanks to the management, carers and indeed all the staff, Stanley Wilson Lodge was his home, full of his friends. As a family, from the very outset, and throughout my parent's residence, we considered ourselves unbelievably lucky to have found Stanley Wilson Lodge for mum and dad, we simply couldn’t have done better. As my father said so regularly, it’s all down to the people who work there.

Good staff, excellent manager. Loving care to my husband, going out of their way to care for him.

My mum is a client in Stanley Wilson Lodge. She is really happy and she is receiving the best possible care from the whole of the team there.