Stowford House, Abingdon, Oxfordshire
Stowford House, Abingdon, Oxfordshire
Stowford House, Abingdon, Oxfordshire

Stowford House is a new purpose built, state-of-the-art home. It offers professional care services from a scenic Abingdon location, where its residents are able to enjoy personalised care services designed to promote their self-esteem.

Carers are highly-trained in the challenges presented by dementia diagnosis, as well as many other specialist conditions and nursing needs, such as cancer and stroke care.

An active and enjoyable lifestyle is available to all, through the home's activities programme and Stowford House has good wheelchair access to all parts of the home including the large surrounding gardens.

Group: St Cloud Care Ltd

Person in charge: Sherrie Hume (Service Manager)

Local Authority / Social Services: Oxfordshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 51 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment

Specialist Care Categories: Alzheimer's • Cancer Care • Colitis & Crohn's Disease • Epilepsy • Hearing Impairment • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment

Admission Information: Ages 60+.

Languages Spoken by Staff (other than English): Polish

Single Rooms: 51

Rooms with ensuite WC: 51

Facilities & Services: Palliative Care • Respite Care • Convalescent Care • Physiotherapy • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Residents Kitchenette • Phone Point in own room/Mobile • Television point in own room

Latest Care Quality Commission* Report on Stowford House: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9 Stowford House has a Review Score of 9 (8.981)

The Review Score of 9 (maximum of 10) for Stowford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4 out of 5 from 22 Reviews over all time. This Average Rating is also the rating value for Stowford House in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 3.981 for Stowford House is calculated as follows: ( (79 Excellents x 5) + (114 Goods x 4) + (53 Satisfactorys x 3) + (8 Poors x 2) + (5 Very Poors x 1) ) ÷ 259 Ratings = 3.981

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Stowford House is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 10.2 positive Reviews (51 registered maximum number of service users ÷ 5). 15 Reviews ÷ 10.2 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    6
  • Good
    13
  • Satisfactory
    2
  • Poor
    1
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Stowford House?

  • Extremely LIKELY
    9
  • Likely
    11
  • Don't know
    1
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Stowford House

  • Resident / Service User
    5
  • Husband of Resident/Service User
    4
  • Daughter of Resident/Service User
    3
  • Sister of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • more

My mother has been in there for over 5 years. Throughout her time, the communication between nurses had been appalling. Carers do not read or act upon care plans, food has been poor both in terms of quality and nutrition. The whole place is grubby and shabby. Little attempt is made to (a) clean residents hands prior to and after meals, (b) tables are dirty. Things go missing all the time. There has been massive staff turnover generally and we are now on the 6th manager in 6 years.

In the 18 months, the previous manager was in situ, things did improve but it was a massive task. The new manager is totally unapproachable, keeps her door closed, seems to work very short hours and takes forever to answer emails. When she does eventually respond to them, questions are not answered. Everything is now sliding very quickly back downhill. I despair.

How likely would you be to recommend Stowford House? Extremely Unlikely

Average Rating: 

 1.8 out of 5

Overall Standard: Very Poor

Facilities: Poor

Care / Support: Poor

Cleanliness: Poor

Treated with Dignity: Poor

Food & Drink: Very Poor

Staff: Satisfactory

Activities: Very Poor

Management: Very Poor

Safety / Security: Poor

Rooms: Satisfactory

Value for Money: Very Poor

Stowford House is a caring home with happy and caring staff.
The food could be improved. General care is good.
Cleanliness is good.
Residents could have more one to ones if they don't partake in activities.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Poor

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Poor

My wife is happy and well looked after at Stowford House. I spend several hours with her every afternoon.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I understand it must be a difficult job.
I feel that at times my mother's room is not that clean ie food on the floor and armchair dirty.
My mother's clothes and belongings go missing.
I do find the head nurse on my mother's wing very friendly and helpful.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.2 out of 5

Overall Standard: Satisfactory

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Satisfactory

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

In general, the behaviour and treatment of both carers and nurses is very good. Their behaviour towards my wife at all times is very good and shows understanding when she has difficulty in speaking to explain her requirements.

Staff are hard pressed to cope at meal times.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.6 out of 5

Overall Standard: Good

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

An excellent house for a resident

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

All the care and nursing staff are very polite, caring and attentive, however they can be hard pressed and overworked at times, leading to delays at times when answering 'call buttons'.

How likely would you be to recommend Stowford House? Don't know

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Satisfactory

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My experience of Stowford House is that it is good. However, the food is poor and access is very limited.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.3 out of 5

Overall Standard: Satisfactory

Facilities: Poor

Care / Support: Satisfactory

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

My wife is being well looked after. She is contented under the circumstances.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 4.4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Not bad at all. Improving - seems much cleaner and less smelly recently.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 3.9 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

Stowford House has improved greatly during the past twelve months. The manager and her staff work very hard to make the residents' life as comfortable as possible. The menus are varied and the quality of food is good. The activities team manage to find something for everyone.

Well done Stowford House.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Satisfactory

Value for Money: Satisfactory

I think it's getting a little better. Still there is room for improvement.
I think we need one more carer for the night and on 1 floor.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Staff: Satisfactory

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

We moved my 85-year-old sister into this home 6 months ago when her Alzheimers condition was making her life unsafe within a sheltered bungalow. Since then her life has been transformed and so has ours. A wonderfully dedicated staff working in an excellent modern building are demonstrating how misleading can be the official judgement on a home put into "special measures".
We recommend this home to anyone.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My husband is relatively young (72) and has a complex medical condition. Staff from manager to cleaners.cooks have treated him with dignity and made special arrangements to care for his changing needs. I am impressed by the individual attention we have both received.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Good

Cleanliness: Satisfactory

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Satisfactory

Rooms: Satisfactory

Value for Money: Satisfactory

Placing someone into a nursing home is very hard, especially when they are very poorly and gave vascular dementia and no idea as to what is going on. But I need not have worried. Everyone at Stowford House could not have been more welcoming and caring. It is always spotless and no telltale signs of accidents or crime etc.
The activities provided for residents are invaluable and my friend has improved beyond all measure with the daily stimulation. If the time comes when I may need help myself, I know Stowford House is the place for me.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

When my family decided it was in my sister's best interests and safety for her to be admitted to a nursing home, I was very apprehensive and worried. I feared I would not do the best for my sister.

I needn't have been concerned as Stowford House was everything I hoped it would be. All the staff from the manager down have been exceptional. The care and consideration afforded to my sister cannot be faulted. People I have spoken to have nothing but good things to say about Stowford House. I would definitely recommend this care home without hesitation.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very good care staff. Food good but sometimes repetitive.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 3.8 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Satisfactory

Rooms: Good

Value for Money: Satisfactory

The care my brother received in the three and a half years he was a resident at the above home was excellent, we found all the staff who cared for him were very friendly and excellent at their jobs, under very difficult circumstances.

How likely would you be to recommend Stowford House? Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I think it's very very nice here, it's like being at home. Staff are very good they sit with me and chat when they have time, there cheerful and a ray of sunshine.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Satisfactory

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Satisfactory

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

I love going to the singing when its on in the home and the care we have is really nice too. I like my room I have my TV and radio what more do I need I'm very happy.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Satisfactory

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

I like to lay in my bed and watch my TV. The staff are good and I keep them in line. We are like one big family.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mother went to live at Stowford House in September 2013 and this lifted a massive weight off my shoulders.
My mum is on lower memory lane and from day one of mum being there she has been shown real love, care & attention. I have worked for 24 years in elderly care and after looking round at several homes with my partner, my brother and his partner I was always going to be very picky about where my should go. When we went to look round Stowford we all had a sigh of relief that we had found mum her new home.
Recently my mum has been very poorly and this has been really difficult to see my mum so frail but all the staff at Stowford a great support to me and they shown my mum great love & care.
I couldn't ask for more.

How likely would you be to recommend Stowford House? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Excellent

Management: Good

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Submit a Review for Stowford House

    • We welcome residents/service users and their family/friends to submit reviews to carehome.co.uk

    • This is not a formal complaint procedure or to be used for allegations of negligence, abuse or criminal activity. If you wish to make a complaint or have a serious allegation of negligence, please refer to the procedures on our complaints page.

Your Personal Details

Your personal details below may be used by us or passed on to the organisation you are reviewing in order to contact you for the purpose of verifying/responding to your review. They will not be passed on to any other third parties and will not be published on our website. Please enter your own personal email address (the email of the care provider will not be accepted). Reviews cannot be submitted anonymously.

Your Review & Rating

This information will be published on the website.


(Please edit if you wish, but it is now our policy not to publish the surname of the reviewer)

(Please note we only accept reviews from the connections displayed in the drop down. We do NOT accept reviews from staff or people with a professional connection with the care home/service)

Extremely UNLIKELY

Unlikely

Neither Unlikely or Likely

Likely

Extremely LIKELY

Don't know

Please avoid using names and enter a minimum of 100 and maximum of 1,000 characters - Currently 0 characters.
Reviews must comply with our Review Policy Content Standards (eg are relevant, informative, civil and do not contain allegations of abuse, negligence or criminal activity).

Please complete each of the following options

I certify this is my genuine opinion and in submitting it I agree to the terms and conditions on carehome.co.uk/terms.
Please note we have zero tolerance for fraudulent reviews, for more info please refer to the Fraudulent Reviews section in our Review Policy

Awards / Recognitions

August 2014

Diploma Awards

Recipient: Stowford House

Date: Friday 08 Aug 2014

more details

Job Vacancies

Staff Profiles

There are no staff profiles posted yet

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Stowford House