All Fees are subject to a full assessment by the care home
These prices are only a guideline, please contact Stowford House to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
Stowford House has a Review Score of 9.7 (9.653) out of 10, based on 25 reviews in the last 2 years. Over all time Stowford House has 88 reviews.
Review from J W (Sister of Resident) published on 31 July 2024
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Reply from Monika Jankauskaite, Digital Marketing Manager at Stowford House
Thank you so much for your heartfelt review. We're delighted to hear that your sister's stay at Stowford House has been a positive experience. Our team is dedicated to providing the highest level of care, and it's wonderful to know that their efforts have made a difference for your sister and your family. The team will miss seeing you, we are also glad that your sister is finally able to go home. Please don't hesitate to reach out if you need anything in the future.
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Review from Karen C (Daughter of Resident) published on 29 July 2024
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Reply from Monika Jankauskaite, Digital Marketing Manager at Stowford House
Thank you for your lovely feedback. We're thrilled that your dad has settled in well and enjoys his spacious room, good food, and varied activities. It's great to hear that the social media updates are comforting for you. If you need anything, we're always here to help.
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Review from Carol F (Daughter of Resident) published on 20 June 2024
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Reply from Monika Jankauskaite, Digital Marketing Manager at Stowford House
Thank you for taking the time to share your experience at Stowford House Nursing Home during such a poignant time for your family. We are deeply sorry for the loss of your mother and understand how challenging this period must have been. It is touching to know that your parents could remain close to each other in their final days together. We are also pleased to hear that our team could offer superb care and support to your father during this difficult time. Thank you once again for sharing your heartfelt feedback. Our thoughts are with you and your family.
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Review from S L (Wife of Resident) published on 15 March 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
We are deeply sorry for your loss, but we are glad to hear that your husband received such compassionate care during his final weeks at Stowford House. Our dedicated carers strive to provide not only medical assistance but also emotional support, ensuring that residents are treated with the utmost respect and gentleness. Your kind words mean a lot to us, and we are honoured to have been able to support you and your husband during this difficult time. If there is anything else we can do to assist you, please do not hesitate to reach out.
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Review from P W (Daughter of Resident) published on 6 March 2024
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for sharing your positive feedback about Stowford House. We're pleased to hear that you feel your father is well looked after and that the care provided is good. It's reassuring that our staff is proactive in notifying you of any changes in his health promptly. The friendly and familiar environment, with key staff who know your father well, adds a personalised touch to his care. We appreciate your gratitude and acknowledgement of the hard work put in by the staff.
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Review from Clare P (Daughter of Resident) published on 14 July 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for your kind words. We're glad to hear that you appreciate the great facilities and care we provide for your loved ones. Our aim is to create an enriching environment through a variety of activities tailored to individual preferences. It's heartening to know that these efforts make a positive impact. Your gratitude means a lot to us, and we'll continue to work hard to ensure the well-being and happiness of all our residents.
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Review from Tazmin R (Granddaughter of Resident) published on 16 May 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for your lovely review. The care services we deliver as a team to our residents at Stowford House are extremely important to us and we are very proud of our home and the team who look after our residents. Our varied activity programme helps to create a happy and friendly environment for residents and staff alike. Not only this but these activities are aimed to reflect the passions and interests of our residents, making each day more meaningful. Your feedback will be shared with the team.
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Review from S J (Daughter of Resident) published on 16 May 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for taking the time to leave a review. Our team at Stowford House pride ourselves in providing the best possible care in a relaxed, homely atmosphere. Our residents are our number one priority and with the help of our lifestyle leads, we are always aiming to inspire moments of joy throughout their day-to-day lives. Your kind words will be shared with the team.
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Review from Les M (Son of Resident) published on 20 April 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for your taking the time to leave such a positive review. The team here at Stowford House aspire to make a difference in the lives of those we engage with. This ensures the transition into care is not only seamless but that their ongoing residence with us is fulfilling, meaningful and fully adaptable to any changing care needs they may require. Residents are our number one priority, and with the help of our lifestyle leads, we are always aiming to inspire moments of joy throughout their day-to-day lives. The varied approach to entertainment encourages our residents to share interests, develop new ones, and continue their hobbies during this new stage in their lives. Your wonderful comments have been passed on to the team, who will be delighted to hear your feedback.
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Review from J K (Daughter of Resident) published on 17 April 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for your lovely review; we are one big family here at Stowford House. The care services we deliver as a team to our residents are extremely important to us, and we are very proud of our home and the staff who look after our residents. Our in-house catering team are always committed to meeting every resident’s dietary requirements, as we know how important mealtimes are for them. Residents are our number one priority, and with the help of our lifestyle leads, we are always aiming to inspire moments of joy throughout their day-to-day lives. It's so wonderful to have the team's efforts recognised. We thank you again for your review; it will be passed on to the rest of the team, who will be delighted to hear your feedback.
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Review from Sandra S (Daughter of Resident) published on 9 February 2023
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Reply from Sydney Lyttleton, Marketing Assistant at Stowford House
Thank you for your lovely comment; we are one big family here at Stowford House. The care services we deliver as a team to our residents are extremely important to us, and we are very proud of our home and the staff who look after our residents. Our lifestyle leads offer a wide range of activities to take part in, allowing residents to remain social and pursue new interests and hobbies. Your kind words will be shared with the team.
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Review from Roger H (Son of Resident) published on 12 April 2022
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Reply from Monika Jankauskaite, Digital Marketing Manager at Stowford House
Thank you so much for taking the time to write this wonderful review. Your words mean a lot to the team, and they were privileged to be able to care for your mum and dad. We're always here if you need support during this difficult time.
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Review from Rachel P (Sister of Resident) published on 23 November 2021
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Reply from Monika Jankauskaite, Digital Marketing Manager at Stowford House
Thank you so much for your kind words and review. We are pleased that your brother has settled well. Covid restrictions have been tough on everyone, but we look forward to our trips out when it is safe to do so.
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Review from D C (Relative of Resident) published on 2 November 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
Thank you for sharing your feedback. We’re sorry your experience didn’t match your expectations. We do our best to ensure that all concerns are freely raised and dealt with in the best interest of the resident. It was an uncommon instance and we tried our best to resolve this internally. We wish this resident all the very best in his new home.
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Review from Julie J (Niece of Resident) published on 1 November 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
Thank you so much for your kind words and review. We are pleased that your aunt has settled well and enjoys her stay.
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Review from Gwen G (Daughter of Resident) published on 27 October 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
It has been a very challenging year for everyone, but we will continue to ensure all residents are as happy as possible and hope you continue to visit whenever you can.
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Review from J G (Daughter of Resident) published on 15 October 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
Thank you for a lovely review, we appreciate your kind words. During this difficult period, our priority has always been to keep our residents safe and well.
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Review from Rachel H (Daughter of Resident) published on 15 October 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
We’d like to thank you for taking the time to write this review, our caring team will be extremely happy to hear your kind words.
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Review from Geoff D (Son of Resident) published on 15 October 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
We’d like to thank you for taking the time to write this review. Although we might face challenges due to Covid and Brexit, the wellbeing of our residents and their families is always the top priority.
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Review from Angela P (Daughter of Resident) published on 29 September 2021
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Reply from Monika Jankauskaite, Marketing Assistant at Stowford House
Thank you for taking the time to leave us such a lovely review! Our residents are our priority and we strive to deliver exceptional service.
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The Review Score of 9.7 (9.653) out of 10 for Stowford House is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.653 for Stowford House is calculated as follows: ( (199 Excellents x 5) + (93 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 297 Ratings = 4.653
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Stowford House is based on 25 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 25 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Home Manager
Joined: 2023
After training to become a registered nurse, I specialised in the care of the elderly, working as a nurse consultant and a modern matron. This involved overseeing a couple of community hospitals, as well as an NHS nursing home.
The nature of the work meant that I subsequently progressed naturally into the management of care homes, all the while ensuring high standards of care.
Residents deserve a high standard of care and support – this is a matter that I am deeply passionate about.
Consequently, I ensure that all policies, procedures, values, and the ethos of the Future Care Group are adhered to. These aspects assist me in cultivating a highly skilled team capable of enhancing the lives of our residents. This enables the team to lead happy and fulfilled lives, all the while retaining the freedom to choose the care and support the residents wish to receive.
I firmly believe in nurturing strong relationships with residents and their relatives. I acknowledge the crucial contribution that these relationships make to the effective operation of a care home. My door is always open should you wish to come and have a conversation.
Job Title: Deputy Manager
Joined: 2023
I have been working in the field of Adult Social Care since the early 2006s. I began as a Health Care Assistant and gradually progressed into a managerial role starting in the early 2020s.
Throughout my career, I have gained experience in both Public and Private services, primarily in Nursing and Residential Homes.
My background is in nursing, which has allowed me to expand my knowledge and understanding of the clinical aspects of care.
I am deeply passionate about supporting older individuals and delivering care that truly centres around their needs. To achieve this, I believe in involving individuals whose personal values align with mine and the ethos of the Future Care Group.
I am dedicated to supporting my colleagues in their personal and professional growth through coaching, mentoring, and training. Empowering them to be their best not only benefits them individually but also has a positive impact on the quality of care provided in our home.
Job Title: Administration Manager
My name is Kellie Shiers and I am the Administrator of Stowford House Care Home. I have worked at the Home for 3 years, starting my journey with the admin team.
I found Stowford House while looking for 24-hour care for my Grandparents who I was caring for at home. As soon as I met the team, I knew I not only wanted my Grandparents to live here, I wanted to join the team and be part of making a difference in people’s futures.
Outside of work, I love spending time with my little boy doing various activities like baking and crafts. I also enjoy playing/listening to music, singing and reading.
Job Title: Receptionist
My name is Tina Jones and I am the Receptionist at Stowford House Care Home.
Stowford House is a great place to work; it has a warm, welcoming and friendly atmosphere.
It’s wonderful to be part of a team that helps each other.
I really enjoy meeting the residents and their families as well as getting to know them. I feel it is a valuable part of my job.
When I’m not working, I like to do jigsaw puzzles, reading and spending time with my family including my Budgie called Bobby.
Job Title: Lifestyle Assistant
I have been dedicated to the care sector since 2020, where my experiences have honed my ability to communicate effectively and understand the distinct and varied needs of individuals.
This commitment aligns seamlessly with my journey through university, where I acquired valuable insights.
My focus is on cultivating positive emotions daily, leaving behind a trail of uplifting feelings and cherished memories.
Outside of work, I enjoy activities like painting, dancing, and listening to music.
Job Title: Lead Nurse
Joined: 2011
I am Paula, and I am the Lead Nurse at Stowford House.
Since joining Stowford House when it opened in 2011, I have enjoyed every day! Days are always different, and I enjoy making sure our residents are healthy and cared for.
When i'm not at work I enjoy gardening and spending time with my family.
Job Title: Senior Health Care Assistant
I'm Laura and I'm a Senior Health Care Assistant, where my role is to take care of residents on a day to day basis.
I love my job - I enjoy caring for people! I've been at Stowford house since it first opened and have loved every minute of it!
Job Title: Maintenance Manager
Joined: 2016
My name is Andy, I’ve worked at Stowford House for 3 years. I am responsible for health & safety, fire checks, and all other general repairs. I enjoy the variety of my job and the different challenges it presents.
Job Title: Head of Housekeeping
Joined: 2012
Hello, I'm Mel. I have worked at Stowford House for 7 years. I started my job here as a Kitchen Assistant helping prepare delicious meals for residents, but soon found myself very interested in maintaining a safe and clean home for our residents.
I very much enjoy working here as everyone is very friendly and welcoming.
When I'm not working I love spending time with my grandson!
Job Title: Head Chef
Joined: 2018
Since joining the team at Stowford House in 2018, I have gained experience working in a variety of pubs and restaurants. My job is very rewarding as I get to see the residents smile when they eat the meals prepared by me! No two days are the same as Stowford. I love daily interactions with the residents and colleagues.
In my free time, I enjoy making new memories with my family.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Stowford House to verify any information. View our terms and conditions. Stowford House has an Enhanced Service - more info.