Stowford House

Faringdon Road, Shippon, Abingdon OX13 6LN
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9.7 88 Reviews
  • Stowford House, Abingdon
Stowford House Care Home is a beautiful purpose-built nursing home overlooking the Oxfordshire greenbelt, situated in the village of Shippon near the historic market town of Abingdon.

Offering 51 spacious en-suite rooms with personal showers, a wide range of facilities and 24-hour expert care. Set in an ideal location with glorious landscaped gardens, Stowford House Care Home is one of only two care homes in the U.K who have proudly invested in innovative technology called Earlysense.

This market-leading, contact-free healthcare monitoring system provides continuous monitoring of movement and vital signs by simply positioning an advanced sensory pad under the mattress of a resident.

This innovative system not only enables nurses to monitor and collect data and receive instant alerts but has improved response times of the Stowford care team which ultimately leads to improved care for residents.

In their latest CQC inspection report, the home received an all good rating (March 2024). The CQC is encouraging care homes to use innovative technologies in care.

Stowford House is part of the Aria Care Group - a leading provider of high-quality care homes, dedicated to creating unique settings and delivering outstanding care.

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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Mental Health Condition
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 53 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Smoking not permitted
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1550
  • Self-Funded Residential Dementia Care: from £1550
  • Self-Funded Nursing Care: from £1800
  • Self-Funded Nursing Dementia Care: from £1800
  • RESPITE Self-Funded Residential Care: from £1700
  • RESPITE Self-Funded Residential Dementia Care: from £1700
  • RESPITE Self-Funded Nursing Care: from £1800
  • RESPITE Self-Funded Nursing Dementia Care: from £1800

All Fees are subject to a full assessment by the care home

These prices are only a guideline, please contact Stowford House to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Good to Know

Group/Owner

Person in charge

  • Stephanie Jones (Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 60+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (53)
  • Single Rooms with Ensuite Wet Room (52)

Stowford House Reviews (88)

Total of 88, showing 41-60
9.7

Stowford House has a Review Score of 9.7 (9.653) out of 10, based on 25 reviews in the last 2 years. Over all time Stowford House has 88 reviews.

Overall Experience

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  • 28
  • 6
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Date Published

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Review from Sandy M (Daughter of Resident) published on 19 March 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

From the moment I first contacted Stowford House, I was me with total understanding, compassion, patience and genuine desire to help our family through an extremely difficult time. Stowford House staff have all worked so hard to help my mum settle in. Everyone I have been in contact with seems to care
so much about the residents, keen to understand individual needs and interest, displaying a genuine warmth.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

A big thank you for taking the time to share your thoughts on the team and their kindness shown in supporting you and your Mum. We are so pleased to read your Mum has settled in and is now a part of the Stowford Family.

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Review from Helen R (Daughter of Resident) published on 29 January 2021
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother is extremely happy at Stowford House. She always says she is well looked after and all the carers are excellent. This gives me peace of mind, and I have been really impressed with how everyone has dealt with the pandemic!

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Review from Janis G (Daughter of Resident) published on 11 January 2021
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

Unfortunately due to lockdown, I have little experience of inside Stowford as Mum and Dad went in on 23rd Feb 2020. Lockdown for them came 16th March, Dad seems to have settled well, Mum not so as she has dementia and finds it difficult to understand what is going on in the outside world. All the staff
I have had contact with have been excellent and I am happy mum and Dad are well cared for. This is something I am entirely grateful for and look forward to more normal times.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

Thank you for taking the time to share your thoughts on Stowford House. It has been a most challenging year and I am happy to read staff are communicating well with you and keeping you updated. I am sure once we get some normality back in the home and visitors return both your parents will be equally settled. I have no doubt they are missing you as much as you must be missing them.

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Review from Pat G (Niece of Resident) published on 20 October 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

The staff very helpful and friendly. The atmosphere in the building is of a safe and caring community. Everywhere very clean and homely. My relative is comfortable and very content with her surroundings and seems very fond of all the staff who care for her.

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Review from Linda L (Daughter of Resident) published on 9 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother initially came to Stowford House back in January for two weeks respite, following the death of my father. Because mum suffers from vascular dementia, it was agreed that she would be unable to return home. Fortunately, Stowford had a room for her and so it was decided that she would become
a permanent resident. Mum can be quite difficult at times due to dementia, but the staff at Stowford have been extremely kind and understanding, getting to know her and therefore dealing with her dementia mood swings. She seems to have settled in well, giving me the peace of mind that she is being well looked after.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

Thank you for sharing your review regarding Stowford House, we are pleased to read that you have peace of mind that your Mother is well cared for and that she has settled in well.

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Review from Jane G (Daughter of Resident) published on 2 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been so thoughtfully cared for by the staff across the home, from management and nurses to chefs and carers and housekeeping, maintenance teams. She feels loved. Nothing is ever too much trouble and any concerns, when she was so ill earlier this year, were well managed and we, as a family
felt well supported. I can't speak highly enough about the quality of care.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

Your kind words will be shared with the team who are always committed to keeping our residents safe and happy.

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Review from Melanie P (Daughter of Resident) published on 2 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My father has been a resident here for three months now. We have nothing but praise for the patience and professionalism of the staff. Without exception, everyone has been so caring and done their very best to help dad settle in. He is treated with dignity even though he can be difficult at times. His
room is lovely and cleaned every day. His clothes are kept clean and not lost. The staff are easy to approach and will update you as often as you wish on how your loved one is. This Coronavirus must be testing them to their limits but they have been swift in putting in measures to keep all the residents safe. Well done Stowford team.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

It is always nice to know residents families are so understanding and recognise how hard we are working to keep our residents safe. Thank you.

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Review from Paul S (Son of Resident) published on 2 April 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother has been at Stowford House since July 2019. She is very very happy, she likes her food and she has no complaints. She is happy with the staff, they all like her comments, quite funny. My wife and I love the staff also, they work extremely hard. Nothing is too much trouble and I hope things
get back to normal soon.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

Thank you for your kind words, it really is much appreciated. Our staff are committed to our residents and they always like knowing families understand some of the challenges they face. Especially during these unprecedented times.

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Review from Jane D (Niece of Resident) published on 28 January 2020
Submitted via Website • Report

Overall Experience  Overall Experience 5.0 out of 5

My aunt entered Stowford House in April 2019, and she lived there until her death in January 2020. Although as her relative I was concerned about her move from the house she knew so well, my aunt was clear about her feelings of contentment and safety almost immediately. She had her favourites amongst
the staff and liked them all, and I observed their respectful and kindly interaction with her. My aunt was completely dependant, and her care needs were really well catered for. Her diet was considered and her preferences listened to. Her room and ensuite bathroom were kept beautifully clean, and she really liked her surroundings.
As her relative I was always welcomed and although I imagine my daily phone calls were at times an extra task, staff were always so helpful in ensuring she could speak to me, and indeed encouraged this for her benefit. The nursing and care staff were excellent and reception and administration welcoming and helpful. I would absolutely recommend Stowford House.

Reply from Aileen Nimmo, Sales & Marketing at Stowford House

Thank you for your kind words. Your review will be shared with the team who made your aunts experience of care such a positive move.

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Review from C A (Husband of Resident) published on 27 November 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My wife has been in Stowford House for 7 months, some 3 years after being diagnosed with Alzheimers. I see her about 5 times a week and although I know her behaviour is sometimes challenging, I get considerable peace of mind when I have to leave here knowing that she is comfortable and well looked after
there. The carers seem always kind and friendly both to her and me, indeed to all. It is difficult to find fault with their diligence in caring for all needs. The nurses are almost always willing to discuss her well-being and update me with anything relevant. The home always seems well organised with care taken to see all staff have a positive attitude to those in residence.

Reply from Tori Blackadder, Marketing Assistant at Stowford House

Thank you for taking the time to review Stowford House. We are pleased to hear that the care team are always kind and friendly and that the level of care provided has been of a high standard. We are glad to hear communication has always been maintained with you and that you have peace of mind knowing your wife is in our home. Thank you for your feedback.

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Review from L B (Daughter of Resident) published on 23 August 2019
Submitted via Website • Report

Overall Experience  Overall Experience 4.0 out of 5

My mother has been a resident here for 18 months. She is living with the final stages of dementia and is vulnerable. The care she receives here is excellent. A lot of effort is made to ensure she is safe and comfortable. She entered with a stage 4 bed sore which the staff addressed very quickly. Specialist
equipment has been purchased to ensure her safety. Her dignity is always respected and the staff are very caring.

Reply from Tori Blackadder, Marketing Assistant at Stowford House

Thank you for taking the time to review Stowford House. We are pleased to hear that you find our dedicated team caring and that you find the care are services provided are excellent.

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Review from Elizabeth R (Wife of Resident) published on 13 June 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My husband has recently been unwell but the care and compassion given to him at this time has been amazing. All the staff were very understanding towards him.

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Review from David A (Son of Resident) published on 24 May 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My late mother was a resident at the home for just one month but the attentive friendly and professional care that she received was absolutely excellent.
I would have no hesitation in recommending Stowford House as a first choice for residential care.

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Review from C R (Daughter of Resident) published on 12 April 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mother decided on discharge from hospital to go to Stowford House for a little extra TLC to fully recover. Unexpectedly, it very soon turned into end of life care.
I cannot thank all involved enough for the attention and care shown to my mother and me at all times.

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Review from David S (Son of Resident) published on 12 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Great staff, everything I could hope for. Dad was well cared for and enjoyed his time at Stowford House

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Review from Joanne S (Daughter of Resident) published on 4 March 2019
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My father was a resident for a very short time from December 2018 until he died in January 2019. During this short time, he received excellent care from all the staff.
They were very friendly and approachable.
His room was lovely and overlooked the garden and was clean and comfortable. Although Dad
was a resident for such a short time, I feel he would have been very well looked after here.

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Review from D E (Son of Resident) published on 7 November 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

Mum is treated with care and compassion. Staff are very good in sometimes challenging situations. The room is sometimes rather odorous but generally ok.

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Review from John S (Son of Resident) published on 31 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

My mum came to Stowford House for end of life care. During her short stay, the staff were responsive to her changing needs. They made her comfortable. They kept my sister and me fully informed and involved. All the staff were very friendly and professional and supportive.

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Review from Vivien W (Friend of Resident) published on 24 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 4.0 out of 5

My friend appears to be well looked after. The surroundings are pleasant and the staff friendly.

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Review from Kelly D (Granddaughter of Resident) published on 17 October 2018
Submitted via Postal Card • Report

Overall Experience  Overall Experience 5.0 out of 5

Staff are very friendly and helpful. Made my nan feel very at home.

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Current Review Score: 9.7 (9.653)

Overview of Review Score

The Review Score of 9.7 (9.653) out of 10 for Stowford House is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.7 out of 5 from 25 Reviews in the last 24 months.

  • b) The score for the number of positive Reviews is 5.0 out of 5 from 25 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  • a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.

    The Average Rating of 4.653 for Stowford House is calculated as follows: ( (199 Excellents x 5) + (93 Goods x 4) + (5 Satisfactorys x 3) ) ÷ 297 Ratings = 4.653

  • b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').

    The 5 Points relating to the number of positive Reviews for Stowford House is based on 25 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    • i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4

    • ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 53 registered maximum number of service users is 10.6, which has been reached with 25 Positive reviews. Points = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

  • If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Care Quality Commission is responsible for the registration and inspection of social care services in England.

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Awards / Recognitions (2)

Meet the Team (10)

Stephanie

Stephanie Jones

Job Title: Home Manager

Joined: 2023

After training to become a registered nurse, I specialised in the care of the elderly, working as a nurse consultant and a modern matron. This involved overseeing a couple of community hospitals, as well as an NHS nursing home.


The nature of the work meant that I subsequently progressed naturally into the management of care homes, all the while ensuring high standards of care.


Residents deserve a high standard of care and support – this is a matter that I am deeply passionate about.


Consequently, I ensure that all policies, procedures, values, and the ethos of the Future Care Group are adhered to. These aspects assist me in cultivating a highly skilled team capable of enhancing the lives of our residents. This enables the team to lead happy and fulfilled lives, all the while retaining the freedom to choose the care and support the residents wish to receive.


I firmly believe in nurturing strong relationships with residents and their relatives. I acknowledge the crucial contribution that these relationships make to the effective operation of a care home. My door is always open should you wish to come and have a conversation.

Przemyslaw

Przemyslaw Zwolinski

Job Title: Deputy Manager

Joined: 2023

I have been working in the field of Adult Social Care since the early 2006s. I began as a Health Care Assistant and gradually progressed into a managerial role starting in the early 2020s.


Throughout my career, I have gained experience in both Public and Private services, primarily in Nursing and Residential Homes.


My background is in nursing, which has allowed me to expand my knowledge and understanding of the clinical aspects of care.


I am deeply passionate about supporting older individuals and delivering care that truly centres around their needs. To achieve this, I believe in involving individuals whose personal values align with mine and the ethos of the Future Care Group.


I am dedicated to supporting my colleagues in their personal and professional growth through coaching, mentoring, and training. Empowering them to be their best not only benefits them individually but also has a positive impact on the quality of care provided in our home.

Kellie

Kellie Shiers

Job Title: Administration Manager

My name is Kellie Shiers and I am the Administrator of Stowford House Care Home. I have worked at the Home for 3 years, starting my journey with the admin team.


I found Stowford House while looking for 24-hour care for my Grandparents who I was caring for at home. As soon as I met the team, I knew I not only wanted my Grandparents to live here, I wanted to join the team and be part of making a difference in people’s futures.


Outside of work, I love spending time with my little boy doing various activities like baking and crafts. I also enjoy playing/listening to music, singing and reading.

Tina

Tina Jones

Job Title: Receptionist

My name is Tina Jones and I am the Receptionist at Stowford House Care Home.


Stowford House is a great place to work; it has a warm, welcoming and friendly atmosphere.
It’s wonderful to be part of a team that helps each other.


I really enjoy meeting the residents and their families as well as getting to know them. I feel it is a valuable part of my job.


When I’m not working, I like to do jigsaw puzzles, reading and spending time with my family including my Budgie called Bobby.

Giovanna

Giovanna Zizzo

Job Title: Lifestyle Assistant

I have been dedicated to the care sector since 2020, where my experiences have honed my ability to communicate effectively and understand the distinct and varied needs of individuals.


This commitment aligns seamlessly with my journey through university, where I acquired valuable insights.


My focus is on cultivating positive emotions daily, leaving behind a trail of uplifting feelings and cherished memories.


Outside of work, I enjoy activities like painting, dancing, and listening to music.

Paula

Paula Kent

Job Title: Lead Nurse

Joined: 2011

I am Paula, and I am the Lead Nurse at Stowford House.


Since joining Stowford House when it opened in 2011, I have enjoyed every day! Days are always different, and I enjoy making sure our residents are healthy and cared for.


When i'm not at work I enjoy gardening and spending time with my family.

Laura

Laura O’Mahoney

Job Title: Senior Health Care Assistant

I'm Laura and I'm a Senior Health Care Assistant, where my role is to take care of residents on a day to day basis.


I love my job - I enjoy caring for people! I've been at Stowford house since it first opened and have loved every minute of it!

Andy

Andy Kessler

Job Title: Maintenance Manager

Joined: 2016

My name is Andy, I’ve worked at Stowford House for 3 years. I am responsible for health & safety, fire checks, and all other general repairs. I enjoy the variety of my job and the different challenges it presents.

Mel

Mel Bartlett

Job Title: Head of Housekeeping

Joined: 2012

Hello, I'm Mel. I have worked at Stowford House for 7 years. I started my job here as a Kitchen Assistant helping prepare delicious meals for residents, but soon found myself very interested in maintaining a safe and clean home for our residents.


I very much enjoy working here as everyone is very friendly and welcoming.


When I'm not working I love spending time with my grandson!

Matthew

Matthew Ritchie

Job Title: Head Chef

Joined: 2018

Since joining the team at Stowford House in 2018, I have gained experience working in a variety of pubs and restaurants. My job is very rewarding as I get to see the residents smile when they eat the meals prepared by me! No two days are the same as Stowford. I love daily interactions with the residents and colleagues.
In my free time, I enjoy making new memories with my family.

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