These prices are only a guideline, please contact Croft Meadow to find out the exact price for your requirements.
Croft Meadow has a Review Score of 9.9 (9.913) out of 10, based on 20 reviews in the last 2 years. Over all time Croft Meadow has 81 reviews.
Review from F N (Daughter of Resident) published on 19 September 2017
Submitted via Postal Card •
Report
Overall Experience
4.0 out of 5
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
The Review Score of 9.9 (9.913) out of 10 for Croft Meadow is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 20 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 20 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.913 for Croft Meadow is calculated as follows: ( (221 Excellents x 5) + (17 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 240 Ratings = 4.913
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Croft Meadow is based on 20 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 20 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 29 Sep 2022
Caring
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Well-led
Care Quality Commission is responsible for the registration and inspection of social care services in England.
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Job Title: Service Manager
Joined: 2018
I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.
Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.
I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.
Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.
Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.
I really love my job!
Job Title: Deputy Manager
Joined: 2018
I joined Shaw in 2018, working at Warmere Court, as an administrator, support worker, and then team leader. I have now progressed to Deputy Manager and transferred to Croft Meadow.
I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.
Job Title: Team Leader
Joined: 2010
Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.
Job Title: Team Leader
Joined: 2010
I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.
I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.
Job Title: RGN
Joined: 2016
I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.
I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.
I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.
Job Title: Activity Co-ordinator
Joined: 2021
Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.
Job Title: Support Worker
Joined: 2020
I like to go home knowing that I have made someone smile and made them happy.
Job Title: Support Worker
Joined: 2020
I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.
Job Title: Domestic
Joined: 1989
After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.
Job Title: Support worker and Bank Team leader
Joined: 2020
Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.
Job Title: Domestic
Joined: 2010
I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family
Job Title: Administrator
Joined: 2023
Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.
Job Title: Senior Cook
Joined: 2021
Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.
Job Title: Maintenance Operative
Joined: 2023
Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Meadow to verify any information. View our terms and conditions. Croft Meadow has an Enhanced Service - more info.
