
our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.
The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.
Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of...
Care Provided by Croft Meadow
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Croft Meadow for full pricing details and T&Cs.
Contact Croft Meadow to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Carmen Flueras(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Croft Meadow Reviews (85)
Croft Meadow has a Review Score of 9.6 (9.636) out of 10, based on 14 reviews in the last 2 years.
Over all time Croft Meadow has 85 reviews.
Croft Meadow is a lovely care home, the staff are excellent, caring professionals and the quality of accommodation is superb.
I am very happy with my mother's care. The staff have a good understanding of dementia. There has been a lot of changes in staff due to some staff retiring or changing roles. An excellent activity organiser left and has only recently been replaced. Now with Covid-19, I cannot visit my mother but the staff reassure me that she is content. The staff have worked incredibly hard in very difficult circumstances. Their kindness and care is superb.
I was pleasantly impressed when I was first shown round. My husband said on entering "This has a happy atmosphere" and he settled quickly and has been happy there for the past two-plus years. We were encouraged to 'personalise' his room and have done so, he enjoys the food and finds the staff kind and efficient. The doctor is called promptly if any health problems occur and appropriate treatment is put in place. He is kept comfortable at all times.
Exit door (2) security needs to be improved. Some residents already know which buttons to press.
Activities are varied and good. More animal visits would be an improvement.
Following a useful pre-visit, Dad was welcomed into Croft Meadow where he was quickly made to feel at home. The staff were friendly and attentive and took great care with his medicines and ensuring his safety. He enjoyed mealtimes where he was encouraged to mix with the other residents and interact (albeit in a limited way due to his dementia). He thoroughly enjoyed his visit!
My father was placed here for respite care whilst he awaited a long term becoming available. Our experience of Croft Meadow was a really positive one. We found all the staff to be excellent, caring and helpful in the extreme. I really could find no fault with the care home please keep it up.
My mum went to Croft Meadow. She loved the entertainment after a few years of not leaving her room at a previous home. However mum was at Croft Meadow for six months and sadly passed away. The staff were great and showed great care in some difficult situations with some of the residents. Thank you all.
I find the home in general very good, but items from Christmas are missing. I think more staff are needed. The activities coordinator is amazing with the residents, they love her so much. She is so good for the home.
Very friendly staff.
Professional and very friendly care. All the staff have a caring attitude. The home is clean and spacious, light and airy. Staff are helpful.
Would I want to live here? Most definitely!
Certainly the best I've seen. We're happy and confident our loved one is content here and receiving understanding and compassionate care. If only my son could be here too. He's on the waiting list. So fingers crossed it won't be too long!
My Mother was a resident at Croft Meadow for approximately 6 months during which time she was very well cared for by all the staff. The staff in charge of entertainment deserve a special mention as they managed to get my, 'reluctant', Mother involved in many activities. My Mother enjoyed the food and was very happy during her time at Croft Meadow.
When my mum stays in the care of Croft Meadow I am confident that she will be looked after respectfully and professionally by staff who enjoy their work and have real affection for the folk in residence. This is a well run, high-quality facility in a convenient and quiet location.
Croft Meadows is a well kept, well-run establishment. Can't fault the staff. Activities are absolutely second to none. No faults at all.
At 98 she was becoming frail and confused but now because of good nutrition and stimulation she's become her old self and has just celebrated her 100th birthday there in style. I find the carers kind, considerate and hardworking.
Couldn't find a better care home.
My aunt has been resident at Croft Meadow for almost 2 years during which she has received an excellent level of care. I can visit about once a month and always find a friendly atmosphere and caring and supportive staff. I was particularly pleased recently with the effort everyone at Croft Meadow put into giving my Aunt a wonderful 100th birthday celebration. Thank you so much
The staff at Croft Meadow have looked after and cared for my aunt for several years. They have shown care and patience and they have coped with her absolutely brilliantly. I think that she has given them pleasure, or cheek, but it has been rewarded tenfold by their care, response and dare I say, love. Thank you all.
I need help and this is where I like to live. It's near the shops and it's a happy atmosphere. It's rather cold sometimes.
The staff were friendly and professional and took time to get to know my dad and he was able to get to know them.
As he became more poorly, the staff did not put a foot wrong in the way they cared for him and for that I and my family are deeply thankful.
Croft Meadow became his home and it was a home that truly cared.
Nice atmosphere when you walk in. Staff are very friendly and efficient. The room and surrounding areas always look clean. There seem to be plenty of activities going on, which is good for the residents. Would certainly recommend Croft Meadow to friends and family if similar care was needed.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft Meadow.
There are no upcoming events for Croft Meadow.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croft Meadow.
Accreditations
There are no accreditations posted yet for Croft Meadow.
Meet the Team (14)

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.
Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.
Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.
Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.
I really love my job!

I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.
I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.
I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.
I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

I like to go home knowing that I have made someone smile and made them happy.

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.
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