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Croft Meadow

Tanyard Lane, Steyning, West Sussex BN44 3RJ
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our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)
Croft Meadow, Steyning
Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)
Croft Meadow, Steyning
Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)
Croft Meadow, Steyning

Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.

The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.

Activities are an important part of each day for residents including engagement with the local community.

Person-centred care is at the very heart of...  

Care Provided by Croft Meadow

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,571From £1,671
Residential Dementia CareFrom £1,606From £1,706

Contact Croft Meadow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Carmen Flueras(Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Croft Meadow Reviews (85)

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9.6

Croft Meadow has a Review Score of 9.6 (9.636) out of 10, based on 14 reviews in the last 2 years. Over all time Croft Meadow has 85 reviews.

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Review from Doreen C (Resident / Service User) published on 22 January 2024 Submitted via Postal Card
Overall Experience

Considering the circumstances we are looked after well. None of us are as content as we would be at home.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for taking the time to leave us a review. This is completely understandable, and we are glad you feel well looked after.

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Review from Janet K (Resident / Service User) published on 22 January 2024 Submitted via Postal Card
Overall Experience

Quite happy to be living here with fellow residents. I feel safe and well looked after. Plenty to do and eat. So happy here!

Reply from Carmen Flueras, Home Manager at Croft Meadow

This is a great review to read, thank you. It is so great to hear that you are happy here and feel safe.

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Review from Michelle S (Daughter of Resident) published on 6 December 2023 Submitted via Website
Overall Experience
My mum has been at Croft Meadow since July this year. She has been very warmly welcomed and made to feel at home. As a result, she has settled in really quickly.
The staff have been really kind, caring and helpful. They have got to know my mum's needs and treat her respectfully and as an individual. Any questions or concerns are dealt with/ answered quickly, which is excellent.
My mum enjoys taking part in the activities which are well run with lots going on. I also think it’s great that the website is updated regularly, as it’s nice to see what’s been happening and see photos (as my mum has dementia, she doesn’t remember what she’s been doing, so this is really helpful as a relative).

The home is bright, tidy, clean and homely and my mum is really happy there (which makes me happy too!).

Reply from Carmen Flueras, Home Manager at Croft Meadow

This is such a lovely review to read; thank you. Our team strive to achieve the best quality of care for all of our residents, so it's a delight to read reviews like yours. We are so pleased to hear that your mum is enjoying all of our activities and is happy here; we think it is really important...  

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Review from J W (Resident / Service User) published on 4 October 2023 Submitted via Postal Card
Overall Experience

I am quite happy here. The staff are helpful and it is helpful that they care for my husband who is here as a resident with dementia.

Reply from Carmen Flueras, Home Manager at Croft Meadow

Thank you for leaving us this kind review, we really appreciate it.

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Review from Gordon W (Husband of Resident) published on 4 January 2023 Submitted via Postal Card
Overall Experience

My wife had recently been diagnosed with Lewy Body dementia, and after a couple of months in the hospital, a move to an appropriate care home was required. She was moved to Croft Meadow and, since then, has received excellent care in a "home-like" environment. The staff (both admin and care) have been excellent. My only negative was the process of assessment which I found wholly inadequate and distressing as within a few hours of arrival, it was found Croft was unable to meet her needs. She has since been moved again!

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Review from Maureen A (Resident / Service User) published on 4 November 2022 Submitted via Postal Card
Overall Experience

I have been made to feel at home. Everything included, meals are good, carers are good at their job. I love the activities.

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Review from E C (Resident / Service User) published on 21 September 2022 Submitted via Postal Card
Overall Experience

Supportive staff, great activities, life is good at Croft Meadow Care Home.

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Review from Jenni P (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card
Overall Experience

My mother was a resident for over eight years. Her complex needs have been successfully supported by all members of staff at all times. The administration team, carers and nursing sisters have been so supportive and professional at all times, their humour and compassion are a great help. The rest of Croft Meadow Care Home is always polite and courteous. During lockdown, all staff were professional at this challenging time. I thank you all.

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Review from Julie E (Daughter of Resident) published on 7 September 2022 Submitted via Postal Card
Overall Experience

Mum has been a resident of Croft Meadow for the past year and has received excellent care. The staff are unfailingly kind and patient. Despite her dementia, Mum appears content, well fed and is offered plenty of stimulation through the activities daily. Croft Meadow is bright, spacious and airy. Visiting can take place in residents' own rooms, as well as the garden. Covid restrictions have been well managed. Relatives are valued and welcomed, just as the residents are.

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Review from Kelly S (Respite Resident) published on 29 August 2022 Submitted via Website
Overall Experience

I have complicated nursing needs and they have helped me every step of the way; whether it be with my physical needs or my dietary needs. They have gone above and beyond every step of the way. The staff are helpful and friendly and the food is great. Thank you so much, I feel good knowing I am safe in their hands.

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Review from J L (Resident / Service User) published on 18 August 2022 Submitted via Postal Card
Overall Experience

Moving to Croft Meadow Care Home was the best thing that happened to me in the last few years. Staff are great, management is outstanding, nothing is too much for them. The activities coordinator does the best activities, if I don't want to take part she will do something different with me! Thank you all for taking such good care of me.

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Review from M M (Friend of Resident) published on 19 July 2022 Submitted via Website
Overall Experience
I was over there visiting my friend's granny and I was pleasantly impressed by the care and friendliness of the staff. The home was clean and you could see that people feel at ease being there.

I am not one to usually leave reviews but I have honestly felt comfortable and happy being there!

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Review from Rowena P (Friend of Resident) published on 19 July 2022 Submitted via Website
Overall Experience
I was invited to this home by a friend who has a grandmother resident at this home. It was on 3rd June for the Jubilee party.
Although I wasn’t a relative, I was still welcomed into the home by the friendly staff.
I found the home to be clean and tidy with plenty of staff on hand to take care of the residents’ needs whilst still being offered party food and drinks to the visitors.
The residents were included in the festivities with some sing-along songs, face painting, a tombola and “pin the crown the corgi”. They seemed to be enjoying themselves.
I was impressed by the food laid out, the decorations and the entertainment fitting for the event and even got a photo with the “Queen” and won a prize on the tombola!

The home is in a good location with plenty of parking in the vicinity. It had a very friendly atmosphere and I would definitely be happy to come back again sometime in the future.

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Review from M W (Wife of Resident) published on 28 June 2022 Submitted via Postal Card
Overall Experience
I have been very pleased with the way my husband has been cared for at Croft Meadow Care Home. All the staff are very kind and attentive and he is treated with dignity at all times. There always seems to be something going on and I've noticed how the staff interact with all the residents. Nothing is ever too much bother for them.

I would like to thank them all.

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Review from Grace H (Friend of Resident) published on 13 May 2022 Submitted via Website
Overall Experience

The staff at Croft Meadow Care Home are always so welcoming and friendly whenever I visit, with lots of activities planned in for the residents to take part in. Covid measures are taken seriously with masks and the home is clean and tidy. Lovely space for the residents who get on well with one another to be in.

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Review from Sarah T (Friend of Resident) published on 12 May 2022 Submitted via Website
Overall Experience

My friend has lived in Croft Meadow Care Home for a few months now. It is always so welcoming when I visit, the staff and other residents are so friendly. There is an amazing variety of activities also! The staff have dealt with the difficult ‘Covid’ times well and kept us updated throughout. Thank you to everyone!

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Review from Ruby T (Granddaughter of Resident) published on 9 May 2022 Submitted via Website
Overall Experience

My Grandad has recently moved into the home for respite care. All of the staff at Croft Meadow have been very accommodating to my grandad and his needs. I have noticed a significant change in his moods and his physical state. He is happy and chirpy again. He seems so much stronger physically. We were finding it hard to get Grandad to eat at home, since going into Croft Meadow he has been eating much more and this has made such a positive difference to him. The staff get him involved with the activities and are always encouraging him to interact. I am impressed with the staff at Croft Meadow and honestly, I am glad we chose them. It's a big decision to make for a loved one and they have proven to us it was the right one.

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Review from Millie C (Respite Resident) published on 9 May 2022 Submitted via Website
Overall Experience

The difference the care has made for my Dad is amazing, he has put weight on, he is more mobile, and he is stronger and interacting more. The staff are so lovely and caring which is what I would expect from a proper care home. The facilities are very good. Dad likes the food and is very well looked after. Highly recommend this lovely bright home.

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Review from M J (Niece of Resident) published on 7 May 2022 Submitted via Website
Overall Experience

Came to see my antie after 2 years, was so pleased to see her doing so well and happy. During my visit, the residents were having a pub quiz, with a small mobile pub/ trolley with all sorts of alcohol on it. All the residents and my antie included were taking part in the quiz and having lots of fun. Was nice to see staff interacting with residents. Home looks so different from what it was the last time I came in 2020. I must say, I really enjoyed my visit. Thank you all at Croft Meadow for all that you have done and still doing.

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Review from Margaret G (Respite Resident) published on 7 April 2022 Submitted via Postal Card
Overall Experience

Everyone made me feel very welcome indeed. It's been eleven days of wonderful holibobs. I almost didn't want to leave. I met many fabulous and fascinating people, staff and residents, I think, I made some good friends. I'm already missing the electric bed and my showers. I'm missing the porridge and bacon sarnies and all the other food that magically appears like a Hogwarts banquet, three times a day. The days were busy with activities, laughter, chats and little naps. I have seizures but never was I left feeling unsafe. I'd return in a heartbeat.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

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Awards / Recognitions (0)

There are currently no awards/recognitions posted yet for Croft Meadow.

Accreditations

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Meet the Team (14)

Carmen Flueras
Carmen FluerasJob Title:Service ManagerJoined: 2018

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.

Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.
I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.

Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.

My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.

Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.

I really love my job!

Abbey Williams
Abbey WilliamsJob Title:Deputy ManagerJoined: 2018
I joined Shaw in 2018, working at Warmere Court, as an administrator, support worker, and then team leader. I have now progressed to Deputy Manager and transferred to Croft Meadow.

I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire King
Claire KingJob Title:Team LeaderJoined: 2010

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

Paula Burt
Paula BurtJob Title:Team LeaderJoined: 2010

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.

I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

Larisa Stirbu
Larisa StirbuJob Title:RGNJoined: 2016

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.

I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.

I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah Hooper
Sarah HooperJob Title:Activity Co-ordinatorJoined: 2021

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

Jenna Cranford
Jenna CranfordJob Title:Support WorkerJoined: 2020

I like to go home knowing that I have made someone smile and made them happy.

Paulina Coleman
Paulina ColemanJob Title:Support WorkerJoined: 2020

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

Paula Kirk
Paula KirkJob Title:DomesticJoined: 1989

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin Dima
Alin DimaJob Title:Support worker and Bank Team leaderJoined: 2020

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

June Maxwell
June MaxwellJob Title:DomesticJoined: 2010

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey Upfield
Lindsey UpfieldJob Title:AdministratorJoined: 2023

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina Dordi
Christina DordiJob Title:Senior CookJoined: 2021

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andrew Taylor
Andrew TaylorJob Title:Maintenance OperativeJoined: 2023

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.

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