
our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.
The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.
Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of...
Care Provided by Croft Meadow
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Croft Meadow for full pricing details and T&Cs.
Contact Croft Meadow to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Carmen Flueras(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Croft Meadow Reviews (85)
Croft Meadow has a Review Score of 9.6 (9.636) out of 10, based on 14 reviews in the last 2 years.
Over all time Croft Meadow has 85 reviews.
Considering the circumstances we are looked after well. None of us are as content as we would be at home.
Thank you for taking the time to leave us a review. This is completely understandable, and we are glad you feel well looked after.
Quite happy to be living here with fellow residents. I feel safe and well looked after. Plenty to do and eat. So happy here!
This is a great review to read, thank you. It is so great to hear that you are happy here and feel safe.
The staff have been really kind, caring and helpful. They have got to know my mum's needs and treat her respectfully and as an individual. Any questions or concerns are dealt with/ answered quickly, which is excellent.
My mum enjoys taking part in the activities which are well run with lots going on. I also think it’s great that the website is updated regularly, as it’s nice to see what’s been happening and see photos (as my mum has dementia, she doesn’t remember what she’s been doing, so this is really helpful as a relative).
The home is bright, tidy, clean and homely and my mum is really happy there (which makes me happy too!).
This is such a lovely review to read; thank you. Our team strive to achieve the best quality of care for all of our residents, so it's a delight to read reviews like yours. We are so pleased to hear that your mum is enjoying all of our activities and is happy here; we think it is really important...
I am quite happy here. The staff are helpful and it is helpful that they care for my husband who is here as a resident with dementia.
Thank you for leaving us this kind review, we really appreciate it.
My wife had recently been diagnosed with Lewy Body dementia, and after a couple of months in the hospital, a move to an appropriate care home was required. She was moved to Croft Meadow and, since then, has received excellent care in a "home-like" environment. The staff (both admin and care) have been excellent. My only negative was the process of assessment which I found wholly inadequate and distressing as within a few hours of arrival, it was found Croft was unable to meet her needs. She has since been moved again!
I have been made to feel at home. Everything included, meals are good, carers are good at their job. I love the activities.
Supportive staff, great activities, life is good at Croft Meadow Care Home.
My mother was a resident for over eight years. Her complex needs have been successfully supported by all members of staff at all times. The administration team, carers and nursing sisters have been so supportive and professional at all times, their humour and compassion are a great help. The rest of Croft Meadow Care Home is always polite and courteous. During lockdown, all staff were professional at this challenging time. I thank you all.
Mum has been a resident of Croft Meadow for the past year and has received excellent care. The staff are unfailingly kind and patient. Despite her dementia, Mum appears content, well fed and is offered plenty of stimulation through the activities daily. Croft Meadow is bright, spacious and airy. Visiting can take place in residents' own rooms, as well as the garden. Covid restrictions have been well managed. Relatives are valued and welcomed, just as the residents are.
I have complicated nursing needs and they have helped me every step of the way; whether it be with my physical needs or my dietary needs. They have gone above and beyond every step of the way. The staff are helpful and friendly and the food is great. Thank you so much, I feel good knowing I am safe in their hands.
Moving to Croft Meadow Care Home was the best thing that happened to me in the last few years. Staff are great, management is outstanding, nothing is too much for them. The activities coordinator does the best activities, if I don't want to take part she will do something different with me! Thank you all for taking such good care of me.
I am not one to usually leave reviews but I have honestly felt comfortable and happy being there!
Although I wasn’t a relative, I was still welcomed into the home by the friendly staff.
I found the home to be clean and tidy with plenty of staff on hand to take care of the residents’ needs whilst still being offered party food and drinks to the visitors.
The residents were included in the festivities with some sing-along songs, face painting, a tombola and “pin the crown the corgi”. They seemed to be enjoying themselves.
I was impressed by the food laid out, the decorations and the entertainment fitting for the event and even got a photo with the “Queen” and won a prize on the tombola!
The home is in a good location with plenty of parking in the vicinity. It had a very friendly atmosphere and I would definitely be happy to come back again sometime in the future.
I would like to thank them all.
The staff at Croft Meadow Care Home are always so welcoming and friendly whenever I visit, with lots of activities planned in for the residents to take part in. Covid measures are taken seriously with masks and the home is clean and tidy. Lovely space for the residents who get on well with one another to be in.
My friend has lived in Croft Meadow Care Home for a few months now. It is always so welcoming when I visit, the staff and other residents are so friendly. There is an amazing variety of activities also! The staff have dealt with the difficult ‘Covid’ times well and kept us updated throughout. Thank you to everyone!
My Grandad has recently moved into the home for respite care. All of the staff at Croft Meadow have been very accommodating to my grandad and his needs. I have noticed a significant change in his moods and his physical state. He is happy and chirpy again. He seems so much stronger physically. We were finding it hard to get Grandad to eat at home, since going into Croft Meadow he has been eating much more and this has made such a positive difference to him. The staff get him involved with the activities and are always encouraging him to interact. I am impressed with the staff at Croft Meadow and honestly, I am glad we chose them. It's a big decision to make for a loved one and they have proven to us it was the right one.
The difference the care has made for my Dad is amazing, he has put weight on, he is more mobile, and he is stronger and interacting more. The staff are so lovely and caring which is what I would expect from a proper care home. The facilities are very good. Dad likes the food and is very well looked after. Highly recommend this lovely bright home.
Came to see my antie after 2 years, was so pleased to see her doing so well and happy. During my visit, the residents were having a pub quiz, with a small mobile pub/ trolley with all sorts of alcohol on it. All the residents and my antie included were taking part in the quiz and having lots of fun. Was nice to see staff interacting with residents. Home looks so different from what it was the last time I came in 2020. I must say, I really enjoyed my visit. Thank you all at Croft Meadow for all that you have done and still doing.
Everyone made me feel very welcome indeed. It's been eleven days of wonderful holibobs. I almost didn't want to leave. I met many fabulous and fascinating people, staff and residents, I think, I made some good friends. I'm already missing the electric bed and my showers. I'm missing the porridge and bacon sarnies and all the other food that magically appears like a Hogwarts banquet, three times a day. The days were busy with activities, laughter, chats and little naps. I have seizures but never was I left feeling unsafe. I'd return in a heartbeat.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft Meadow.
There are no upcoming events for Croft Meadow.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croft Meadow.
Accreditations
There are no accreditations posted yet for Croft Meadow.
Meet the Team (14)

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.
Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.
Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.
Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.
I really love my job!

I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.
I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.
I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.
I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

I like to go home knowing that I have made someone smile and made them happy.

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Meadow to verify any information. View our terms and conditions. Croft Meadow has an Enhanced Service -more info.