Croft Meadow

Tanyard Lane, Steyning BN44 3RJ
Review Us
9.8 83 Reviews
  • Croft Meadow, Steyning
Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.

The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.

Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of everything they do at Croft Meadow.

The team of chefs are passionate about producing nutritious meals which are appetising and varied in choice. Mealtimes at Croft Meadow are a sociable occasion, encouraging laughter and conversation in several small areas throughout the home.

Please do not hesitate to contact the friendly team to arrange a viewing.
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Care Provided by Croft Meadow

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia

Other Care Provided

  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Stairlift
  • Wheelchair Access
  • Gardens
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1512
  • Self-Funded Residential Dementia Care: from £1546
  • RESPITE Self-Funded Residential Care: from £1612
  • RESPITE Self-Funded Residential Dementia Care: from £1646

These prices are only a guideline, please contact Croft Meadow to find out the exact price for your requirements.

Contact Croft Meadow to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Croft Meadow to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Carmen Flueras (Service Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2009
  • Number of floors: 1

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Croft Meadow Reviews (83)

9.8

Croft Meadow has a Review Score of 9.8 (9.753) out of 10, based on 17 reviews in the last 2 years.
Over all time Croft Meadow has 83 reviews.

Overall Experience
  • 63
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Date Published
  • 83
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  • 17
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Reviewer Connection to Croft Meadow
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Total of 83, showing 21-40
Review from Michelle S (Daughter of Resident) published on 6 December 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been at Croft Meadow since July this year. She has been very warmly welcomed and made to feel at home. As a result, she has settled in really quickly.
The staff have been really kind, caring and helpful. They have got to know my mum's needs and treat her respectfully and as an individual.
Any questions or concerns are dealt with/ answered quickly, which is excellent.
My mum enjoys taking part in the activities which are well run with lots going on. I also think it’s great that the website is updated regularly, as it’s nice to see what’s been happening and see photos (as my mum has dementia, she doesn’t remember what she’s been doing, so this is really helpful as a relative).
The home is bright, tidy, clean and homely and my mum is really happy there (which makes me happy too!).
Reply from Carmen Flueras, Home Manager at Croft MeadowThis is such a lovely review to read; thank you. Our team strive to achieve the best quality of care for all of our residents, so it's a delight to read reviews like yours. We are so pleased to hear that your mum is enjoying all of our activities and is happy here; we think it is really important to keep our residents stimulated and entertained. Your kind comments will be passed on to the rest of the team.
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Review from J W (Resident) published on 4 October 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am quite happy here. The staff are helpful and it is helpful that they care for my husband who is here as a resident with dementia.
Reply from Carmen Flueras, Home Manager at Croft MeadowThank you for leaving us this kind review, we really appreciate it.
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Review from Gordon W (Husband of Resident) published on 4 January 2023 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My wife had recently been diagnosed with Lewy Body dementia, and after a couple of months in the hospital, a move to an appropriate care home was required. She was moved to Croft Meadow and, since then, has received excellent care in a "home-like" environment. The staff (both admin and care) have been
excellent. My only negative was the process of assessment which I found wholly inadequate and distressing as within a few hours of arrival, it was found Croft was unable to meet her needs. She has since been moved again!
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Review from Maureen A (Resident) published on 4 November 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been made to feel at home. Everything included, meals are good, carers are good at their job. I love the activities.
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Review from E C (Resident) published on 21 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Supportive staff, great activities, life is good at Croft Meadow Care Home.
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Review from Jenni P (Daughter of Resident) published on 8 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was a resident for over eight years. Her complex needs have been successfully supported by all members of staff at all times. The administration team, carers and nursing sisters have been so supportive and professional at all times, their humour and compassion are a great help. The rest of
Croft Meadow Care Home is always polite and courteous. During lockdown, all staff were professional at this challenging time. I thank you all.
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Review from Julie E (Daughter of Resident) published on 7 September 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum has been a resident of Croft Meadow for the past year and has received excellent care. The staff are unfailingly kind and patient. Despite her dementia, Mum appears content, well fed and is offered plenty of stimulation through the activities daily. Croft Meadow is bright, spacious and airy. Visiting
can take place in residents' own rooms, as well as the garden. Covid restrictions have been well managed. Relatives are valued and welcomed, just as the residents are.
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Review from Kelly S (Respite Resident) published on 29 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have complicated nursing needs and they have helped me every step of the way; whether it be with my physical needs or my dietary needs. They have gone above and beyond every step of the way. The staff are helpful and friendly and the food is great. Thank you so much, I feel good knowing I am safe
in their hands.
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Review from J L (Resident) published on 18 August 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Moving to Croft Meadow Care Home was the best thing that happened to me in the last few years. Staff are great, management is outstanding, nothing is too much for them. The activities coordinator does the best activities, if I don't want to take part she will do something different with me! Thank you
all for taking such good care of me.
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Review from Rowena P (Friend of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was invited to this home by a friend who has a grandmother resident at this home. It was on 3rd June for the Jubilee party.
Although I wasn’t a relative, I was still welcomed into the home by the friendly staff.
I found the home to be clean and tidy with plenty of staff on hand to take care of
the residents’ needs whilst still being offered party food and drinks to the visitors.
The residents were included in the festivities with some sing-along songs, face painting, a tombola and “pin the crown the corgi”. They seemed to be enjoying themselves.
I was impressed by the food laid out, the decorations and the entertainment fitting for the event and even got a photo with the “Queen” and won a prize on the tombola!
The home is in a good location with plenty of parking in the vicinity. It had a very friendly atmosphere and I would definitely be happy to come back again sometime in the future.
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Review from M M (Friend of Resident) published on 19 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was over there visiting my friend's granny and I was pleasantly impressed by the care and friendliness of the staff. The home was clean and you could see that people feel at ease being there.
I am not one to usually leave reviews but I have honestly felt comfortable and happy being there!
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Review from M W (Wife of Resident) published on 28 June 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I have been very pleased with the way my husband has been cared for at Croft Meadow Care Home. All the staff are very kind and attentive and he is treated with dignity at all times. There always seems to be something going on and I've noticed how the staff interact with all the residents. Nothing is
ever too much bother for them.
I would like to thank them all.
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Review from Grace H (Friend of Resident) published on 13 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at Croft Meadow Care Home are always so welcoming and friendly whenever I visit, with lots of activities planned in for the residents to take part in. Covid measures are taken seriously with masks and the home is clean and tidy. Lovely space for the residents who get on well with one another
to be in.
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Review from Sarah T (Friend of Resident) published on 12 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has lived in Croft Meadow Care Home for a few months now. It is always so welcoming when I visit, the staff and other residents are so friendly. There is an amazing variety of activities also! The staff have dealt with the difficult ‘Covid’ times well and kept us updated throughout. Thank
you to everyone!
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Review from Millie C (Respite Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
The difference the care has made for my Dad is amazing, he has put weight on, he is more mobile, and he is stronger and interacting more. The staff are so lovely and caring which is what I would expect from a proper care home. The facilities are very good. Dad likes the food and is very well looked
after. Highly recommend this lovely bright home.
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Review from Ruby T (Granddaughter of Resident) published on 9 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Grandad has recently moved into the home for respite care. All of the staff at Croft Meadow have been very accommodating to my grandad and his needs. I have noticed a significant change in his moods and his physical state. He is happy and chirpy again. He seems so much stronger physically. We were
finding it hard to get Grandad to eat at home, since going into Croft Meadow he has been eating much more and this has made such a positive difference to him. The staff get him involved with the activities and are always encouraging him to interact. I am impressed with the staff at Croft Meadow and honestly, I am glad we chose them. It's a big decision to make for a loved one and they have proven to us it was the right one.
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Review from M J (Niece of Resident) published on 7 May 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to see my antie after 2 years, was so pleased to see her doing so well and happy. During my visit, the residents were having a pub quiz, with a small mobile pub/ trolley with all sorts of alcohol on it. All the residents and my antie included were taking part in the quiz and having lots of fun.
Was nice to see staff interacting with residents. Home looks so different from what it was the last time I came in 2020. I must say, I really enjoyed my visit. Thank you all at Croft Meadow for all that you have done and still doing.
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Review from Margaret G (Respite Resident) published on 7 April 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everyone made me feel very welcome indeed. It's been eleven days of wonderful holibobs. I almost didn't want to leave. I met many fabulous and fascinating people, staff and residents, I think, I made some good friends. I'm already missing the electric bed and my showers. I'm missing the porridge and
bacon sarnies and all the other food that magically appears like a Hogwarts banquet, three times a day. The days were busy with activities, laughter, chats and little naps. I have seizures but never was I left feeling unsafe. I'd return in a heartbeat.
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Review from Pamela P (Wife of Resident) published on 3 March 2022 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
From the moment my husband arrived, he has received warm, friendly, helpful assistance to settle in.
Staff have been willing to listen and help us both to adapt to a new phase of caring. I couldn't ask for more.
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Review from Lorraine C (Daughter of Resident) published on 23 February 2022 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother was in a nursing home for eighteen months - she was given one months notice as the home said she had senile dementia - on August 12th 2021 she was transferred to Croft Meadow Care Home. On her arrival, she was greeted like a friend by the lead nurse - I have been impressed ever since - wonderful,
caring staff.
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Current Review Score: 9.8 (9.753)

Overview of Review Score

The Review Score of 9.8 (9.753) out of 10 for Croft Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.9 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.828 for Croft Meadow is calculated as follows: ( (171 Excellents x 5) + (31 Goods x 4) + (2 Satisfactorys x 3) ) ÷ 204 Ratings = 4.828
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.925 Points relating to the number of positive Reviews for Croft Meadow is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 3.925
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 29 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (0)

Meet the Team (14)

Carmen

Carmen Flueras

Job Title: Service Manager Joined: 2018

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.


Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.
I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.

Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.


Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.


I really love my job!

Abbey

Abbey Williams

Job Title: Deputy Manager Joined: 2018

I joined Shaw in 2018, working at Warmere Court, as an administrator, support worker, and then team leader. I have now progressed to Deputy Manager and transferred to Croft Meadow.
I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire

Claire King

Job Title: Team Leader Joined: 2010

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

Paula

Paula Burt

Job Title: Team Leader Joined: 2010

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.


I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

Larisa

Larisa Stirbu

Job Title: RGN Joined: 2016

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.


I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.


I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah

Sarah Hooper

Job Title: Activity Co-ordinator Joined: 2021

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

Jenna

Jenna Cranford

Job Title: Support Worker Joined: 2020

I like to go home knowing that I have made someone smile and made them happy.

Paulina

Paulina Coleman

Job Title: Support Worker Joined: 2020

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

Paula

Paula Kirk

Job Title: Domestic Joined: 1989

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin

Alin Dima

Job Title: Support worker and Bank Team leader Joined: 2020

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

June

June Maxwell

Job Title: Domestic Joined: 2010

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey

Lindsey Upfield

Job Title: Administrator Joined: 2023

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina

Christina Dordi

Job Title: Senior Cook Joined: 2021

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andrew

Andrew Taylor

Job Title: Maintenance Operative Joined: 2023

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Meadow to verify any information. View our terms and conditions. Croft Meadow has an Enhanced Service - more info.