Croft Meadow

Steyning Health Centre, Tanyard Lane, Steyning BN44 3RJ

Croft Meadow Care Home is a recent care development that has been set up to provide advanced elderly care from the pleasant West Sussex village community of Steyning.

Some of the advantages residents have from choosing this new care home include assisted bathrooms and walk-in showers, passenger lifts and spacious communal areas organised with a good social lifestyle in mind.

Together with accepting long-term elderly care admissions, Croft Meadow has the expertise to care for nursing and respite needs, as well as for dementia sufferers and sensory impairment.

Group: Shaw Healthcare

Person in charge: Sharalee Thrumble (Manager)

Local Authority / Social Services: West Sussex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age

Specialist Care Categories: Alzheimer's

Admission Information: Ages 65+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Own GP if required • Own Furniture if required • Pets by arrangement • Smoking not permitted • Close to Local shops • Near Public Transport • Wheelchair access • Ground Floor Accommodation only • Gardens for residents • Television point in own room

Latest Care Quality Commission* Report on Croft Meadow: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Croft Meadow is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 15 Reviews over all time. This Average Rating is also the rating value for Croft Meadow in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 15 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.603 for Croft Meadow is calculated as follows: ( (121 Excellents x 5) + (45 Goods x 4) + (13 Satisfactorys x 3) ) ÷ 179 Ratings = 4.603

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Croft Meadow is based on 15 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 15 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Croft Meadow has a Review Score of 9.6 (9.603) from 15 Reviews


Average Ratings

  • Excellent
    10
  • Good
    5
  • Satisfactory
    0
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Croft Meadow?

  • Extremely LIKELY
    15
  • Likely
    0
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    0

Reviewer Connection to Croft Meadow

  • Daughter of Resident/Service User
    4
  • Nephew of Resident/Service User
    3
  • Niece of Resident/Service User
    2
  • Daughter-in-law of Resident/Service User
    1
  • Friend of Resident/Service User
    1
  • more

My Mother was a resident at Croft Meadow for approximately 6 months during which time she was very well cared for by all the staff. The staff in charge of entertainment deserve a special mention as they managed to get my, 'reluctant', Mother involved in many activities. My Mother enjoyed the food and was very happy during her time at Croft Meadow.

How likely would you be to recommend Croft Meadow? Extremely Likely

Overall Standard

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Average Rating:   4.1 out of 5

When my mum stays in the care of Croft Meadow I am confident that she will be looked after respectfully and professionally by staff who enjoy their work and have real affection for the folk in residence. This is a well run, high-quality facility in a convenient and quiet location.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   4.9 out of 5

Croft Meadows is a well kept, well-run establishment. Can't fault the staff. Activities are absolutely second to none. No faults at all.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   5 out of 5

My mother is in the dementia wing of the home. The staff have a really good understanding of dementia and recognise all the residents have different needs and try and cater to them. They show great kindness to the residents and maintain their dignity. The home has a happy atmosphere and all the staff are cheerful and helpful to residents and their families.
The activities team are fantastic and the activities are mostly suitable for all the residents.
The food is always to a high standard but I would like to see more meals that are easier to eat without teeth without having to be blended.
I have visited lots of care homes and this one stands shoulders above the others. This is down to dedicated staff.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   3.9 out of 5

My aunt has been at Croft Meadow for nearly two years. Since arriving at Croft Meadow she has thrived.
At 98 she was becoming frail and confused but now because of good nutrition and stimulation she's become her old self and has just celebrated her 100th birthday there in style. I find the carers kind, considerate and hardworking.
Couldn't find a better care home.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   5 out of 5

My aunt has been resident at Croft Meadow for almost 2 years during which she has received an excellent level of care. I can visit about once a month and always find a friendly atmosphere and caring and supportive staff. I was particularly pleased recently with the effort everyone at Croft Meadow put into giving my Aunt a wonderful 100th birthday celebration. Thank you so much

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   5 out of 5

The staff at Croft Meadow have looked after and cared for my aunt for several years. They have shown care and patience and they have coped with her absolutely brilliantly. I think that she has given them pleasure, or cheek, but it has been rewarded tenfold by their care, response and dare I say, love. Thank you all.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   4.9 out of 5

I need help and this is where I like to live. It's near the shops and it's a happy atmosphere. It's rather cold sometimes.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   3.5 out of 5

From the day my father became resident at Croft Meadow, he and my family were warmly welcomed to the home.
The staff were friendly and professional and took time to get to know my dad and he was able to get to know them.
As he became more poorly, the staff did not put a foot wrong in the way they cared for him and for that I and my family are deeply thankful.
Croft Meadow became his home and it was a home that truly cared.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   4.8 out of 5

Nice atmosphere when you walk in. Staff are very friendly and efficient. The room and surrounding areas always look clean. There seem to be plenty of activities going on, which is good for the residents. Would certainly recommend Croft Meadow to friends and family if similar care was needed.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   4 out of 5

Everyone is very friendly and very welcoming. My grandad always has a smile on his face and is never bored because there are always things to do.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   5 out of 5

Very friendly place. A caring atmosphere where staff are really friendly with residents and needs are met on a daily basis.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   5 out of 5

Staff are very attentive and welcoming when we visit. My father in law seems very happy and there is always a lot of activities going on. Room are always clean.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   5 out of 5

On approach to the home, it looks good. The front door area needs sweeping.

The security is good and when entering it feels good and friendly. It's clean and tidy with a great atmosphere. Staff are friendly and approachable. Nice place.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   4.7 out of 5

Mother at rest home for respite care for 2 1/2 weeks. She was very pleased with the standard of service and care. All the staff we met were very pleasant. Good locations for rest home with good access to local shops. Thank you for all your dedication.

How likely would you be to recommend Croft Meadow? Extremely Likely

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Average Rating:   4.2 out of 5

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