
our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.
The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.
Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of...
Care Provided by Croft Meadow
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Croft Meadow for full pricing details and T&Cs.
Contact Croft Meadow to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Carmen Flueras(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Croft Meadow Reviews (85)
Croft Meadow has a Review Score of 9.6 (9.636) out of 10, based on 14 reviews in the last 2 years.
Over all time Croft Meadow has 85 reviews.
Visited today. My brother looked well cared for and comfortable. He said he liked his room. The staff were amazing and so helpful. One in particular was so helpful and nothing was too much trouble for him. The nurse was able to answer questions about my brothers health. This was on the nursing floor. He said the food was good.
Thank you for your kind review. We are pleased to hear your brother looked well cared for and comfortable, and that he is happy with his room. It is lovely to know our team and nursing staff were helpful and able to support you during your visit. Your feedback is greatly appreciated.
My father has settled at Croft Meadow so well he is healthier and happier. Care is great and the energy of the home is very calm and peaceful. Happy for Arthur.
Thank you so much for your kind words. We're delighted to hear your father has settled in so well at Croft Meadow and is feeling healthier and happier. It's wonderful to know our calm and peaceful environment is making a difference for Arthur
In the 2 years my mother was at Croft Meadow the staff always treated her with kindness and respect. In her last few days when she was very ill all the staff showed great compassion.
Thank you for leaving us a lovely review, your feedback means so much to the team.
My thoughts on my stay at Croft Meadow are, being very grateful to two ladies for helping me with respite care while waiting a total hip replacement. I worked at Croft Meadow prior to its opening and it has been a great comfort to have this support during this difficult time.
Thank you for sharing your experience. We're so glad we could support you during this challenging time, and it's wonderful to hear that the care you received was comforting. It must feel special to return to Croft Meadow after working here, and we're happy to have been able to help with your respite care. Wishing you a smooth recovery from your hip replacement!
Continue to feel
Safe looked after and respected . The staff are professional. Confident in their ability to provide care stimulation and time to all resident's. At no time do they rush or over whelm any resident. The home itself is warm and clean. My mother's room is perfect. Meals are varied and healthy. The services provided are superb. Regular housekeeping maintains a clean and hygienic environment. I thank them
All
For the support they have not only given my mother but the family. In a time when you have such mixed emotions they guide support and care for the most important people in your world. My mother tells us she feels safe and cared for. I can't ask for more.
Thank you so much for your heartfelt review. We are truly honoured to have been able to support your mother and your family during such a challenging time. It's wonderful to know that she feels safe, respected, and well cared for. Our team takes great pride in providing the highest level of care,...
It is a welcoming and warm place to visit. My mother was helped to settle in very well. Nothing is too much trouble.
Thank you so much for your kind words. We're delighted to hear that your mother has settled in well and that you've felt so welcomed when visiting. Our team always strives to make residents and their families feel at home, and it's lovely to know that this has been your experience.
Very welcoming, staff attentive, my husband settled in quickly which relieved me! The fact that he is happy with the situation means, so am I, for his sake. I can also visit whenever I like.
Thank you for your lovely feedback. We're so pleased to hear that your husband settled in quickly and feels happy here. Knowing he's comfortable means a lot to all of us. We're always here to support you both, and you're welcome to visit anytime.
A wonderful facility
Cannot praise them enough
Thank you for your lovely comments. We're thrilled to hear you feel so positively about the staff and the home. Your praise means a great deal to the whole team.
Everything is just great, she settled well and everyone is so helpful. I love visiting her, we just returned from a trip out on the mini bus. She could not be in a better place.
Thank you so much for your kind words! We're so happy to hear she's settled in well and enjoying life at Croft Meadow.
Although our mums stay was very short, can I just say the care and kindness shown to mum was excellent. The staff (all) are wonderful and caring people and we could spend a lifetime thanking them and it still wouldn't be neough. We live quite a way from our late mum but we knew that mum was safe and being cared for so well. Thank you for being there for our mum.
Thank you so much for your kind message. Although your mum's stay with us was brief, we are so glad to hear that the care and kindness provided made such a positive impact. Our team takes great pride in offering compassionate and attentive care, and it means the world to us that you felt your mum was safe and well cared for during her time at our home.
I am lucky to stay here. The care is exceptional. I can talk to management if I have any issues.
Thank you so much for your kind words. We're delighted to hear that you feel fortunate to stay with us and that you've had a positive experience with the care provided.
After a two month stay in hospital and 4 weeks in a rehab unit, my husband moved into Croft Meadow, unable to walk. Even on arrival the change was instant. The staff treated him like a human being and were very kind and capable. 2 days later he was walking with a zimmer frame (2 months later he hardly needs his walking stick!) He is showered, shaved and dressed every morning. Breakfast is provided when the resident wants it (other meals are more formal with everyone eating together). The tables are nicely out. The place is always clean and no smells! He is treated with respect at all times. Entertainment is provided am and pm on weekdays. The management listen when there is an issue and usually action is taken quickly. Very very pleased.
Thank you so much for sharing your experience with us. We are incredibly pleased to hear about the positive progress your husband has made since moving to Croft Meadow. It's wonderful to know that he is receiving such compassionate and respectful care from our team. We truly appreciate your trust...
Eveyrone is so nice and always happy to help me out. Enjoy activities all the other floors, made some new friends in the home. I settled so well here.
Thank you for taking the time to leave us such a lovely review. We're delighted to hear that you're enjoying the activities and have made new friends.
Mum has had respite care in September and December 2024. Each time she has enjoyed her stay. Staff have made her stay very special. There are always so many activities going on to engage her! Whilst there I was able to attend a Christmas Carol service with her, which she thoroughly enjoyed and so did I! Thank you for all your continued care and support.
Thank you so much for your kind words and for taking the time to leave us a 5-star review! We are truly grateful for your feedback and delighted to hear that you had such a positive experience with our care home. Our team is dedicated to providing compassionate, high-quality care, and knowing that...
I have been a resident of Croft Meadow for a few months. I am feeling much better. The staff are all friendly and communicate. I have supportive help as I need it. Food and activities were of a good standard. I feel safe and happier.
Thank you for leaving us this wonderful review, we are glad to hear that you feel safe and happier.
I love the overall experience.
Activities are good and the care is good, I think I will be very happy here.
Thank you for leaving us such a lovely review. We are delighted to hear that you are enjoying the activities and we think you will be very happy here too!
I love living here at Croft Meadow, I have made lots of friends. The staff are happy - I try to join in activities.
Thanks for leaving us this wonderful review, it means a lot to the whole team.
Warm and welcoming staff, shown around by the deputy manager was very informative. My friend has been living here for a while and loves the activities, very engaging. the deputy manager has gone out of her way to respond to our requests and put our minds at rest that our friend is in safe hands.
Thank you for leaving us this lovely review, I will pass your kind words on.
Since Mum came to the home, she has settled in and really made friends. Food could be a little more fresh and more outings out. Very happy with the staff and the general keeping me updated with Mum. Was thinking if it would be good to have a meeting for families to attend on understanding dementia.
Thank you for taking the time to leave us this lovely review; we really appreciate it. We have been introducing Dementia Information days in some of our other services, so I will pass this feedback on. We post regularly on our social media pages, so keep an eye on them!
My wife has been very happy at Croft Meadow. The staff go out of their way to look after her, meet her needs and keep her safe They respond quickly to requests and do their best to anticipate needs. The housekeeping staff are excellent too. My favourite thing is that everyone talks to her, uses her name (and mine as well) and gives big hugs when she wants one!
Thank you for leaving us this lovely review, it really means a lot to us. We are so glad your mum feels safe here, we love talking and hearing about all of our residents experiences. Your kind words will be passed onto the rest of the team.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft Meadow.
There are no upcoming events for Croft Meadow.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croft Meadow.
Accreditations
There are no accreditations posted yet for Croft Meadow.
Meet the Team (14)

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.
Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.
Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.
Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.
I really love my job!

I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.
I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.
I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.
I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

I like to go home knowing that I have made someone smile and made them happy.

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.
Frequently Asked Questions about Croft Meadow
What types of Care is Croft Meadow registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Croft Meadow have?
There are 60 Single Rooms.
What are the Facilities & Services at Croft Meadow?
Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Stairlift, Wheelchair Access, Gardens, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Croft Meadow to the centre of Steyning?
0.2 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Meadow to verify any information. View our terms and conditions. Croft Meadow has an Enhanced Service -more info.