
our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

our loved one is content here and receiving understanding and compassionate care.Elisabeth C(Relative of Resident/Service User)

Every member of staff is so caring. I know my parent are in very capable hands.L Y(Daughter of Resident/Service User)

Everyone is very friendly and very welcoming. My grandad always has a smile on his faceJames L(Grandson of Resident/Service User)

Located in the pretty village of Steyning, Croft Meadow is purpose-built to provide comfortable, high-quality accommodation in safe and creative surroundings in the beautiful county of West Sussex.
The home covers three floors with spacious lounge and dining areas on each floor, along with single en-suite rooms.
Activities are an important part of each day for residents including engagement with the local community.
Person-centred care is at the very heart of...
Care Provided by Croft Meadow
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
Other Care Provided
- Palliative / End of Life Care
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Stairlift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Croft Meadow for full pricing details and T&Cs.
Contact Croft Meadow to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Shaw Healthcare
- Private Owned
Person in charge
- Carmen Flueras(Service Manager)
Local Authority / Social Services
Admission Information
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2009
- Number of floors: 1
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Croft Meadow Reviews (85)
Croft Meadow has a Review Score of 9.6 (9.636) out of 10, based on 14 reviews in the last 2 years.
Over all time Croft Meadow has 85 reviews.
Staff have been willing to listen and help us both to adapt to a new phase of caring. I couldn't ask for more.
Their care is very professional, they are also very polite to me.
My mother was in a nursing home for eighteen months - she was given one months notice as the home said she had senile dementia - on August 12th 2021 she was transferred to Croft Meadow Care Home. On her arrival, she was greeted like a friend by the lead nurse - I have been impressed ever since - wonderful, caring staff.
I do wish these lovely people could be better rewarded for their care and attention to the vulnerable as I am certain most of us could not do their job.
My husband has bad dementia and is bedridden. He had to have full-time care and be helped to eat. The staff are all so kind and caring and he has never seemed stressed or upset in any way. It has been very difficult during the pandemic with very little visiting but the staff have coped admirably.
My dad has been extremely well cared for. He hasn't been the easiest customer, but the staff at Croft Meadow have understood his needs and given him the care he needs. They have also given the family the support which has been gratefully received.
I have been visiting my friend for over 10 years now and have had no complaint. She has been very well looked after. Very happy with all the care she has been receiving.
Dad is happy with everything and enjoys his food. One point I have to make as the cleanliness of his wheelchair. I have had to maintain it more than once.
My sister finds it very difficult to get the right words and to say what she really means. Most of the staff appear to be patient with her most of the time. She can also have "tantrums", which they mostly deal with by showing patients and understanding.
My parents went into the home at the start of lockdown. It was very hard, but the staff did everything to make it easier. Their commitment to making sure all staff and residents were safe during the covid19 crisis. Every member of staff is so caring. I know my parent are in very capable hands. Some staff members have gone above and beyond for my mum, who is nearing the end of her life. This has been a great comfort to me and my family. I would recommend Croft Meadow to anyone looking for a safe and caring home for their loved ones.
Visiting Croft Meadow care home I find people very nice. The management and office staff are always very helpful. The residents have a lovely garden to sit out in. The home is light and bright with lovely pictures on the walls. The residents are very happy there.
My mother and father have been here for four years. The support they have received is excellent. The rooms and service are excellent. Sadly my father passed away last year but the support that was given I could not fault. I know these last few months have been difficult but have been kept informed all the time.
My husband was admitted to Croft Meadow at the beginning of Feb. He took a while to adjust but then unfortunately then the lockdown kicked in and his behaviour became a bit of a problem. However, the staff were very kind and patient and I understand his medication has now been changed. We have been very happy with the home and the support, especially from those in charge. Although it has been hard for all the staff in the current situation, I thank them all most sincerely for keeping my husband safe.
Croft Meadow was my mother's and my first choice when selecting a care home and I'm very glad that a place was found for her. She has a lovely room overlooking the garden. The staff are always very friendly to her and she also likes them all, especially when banter is involved. The food I am told is good along with the choices available and the little treats she has. During the COVID crisis, there have been many phone calls and Skype calls so we have been able to stay in touch. Thank you all so much.
Always a warm welcome to the home. My cousin always looks clean and well dressed and is happy. The rooms are nice and the cleanliness of the en-suite is good. The menu is varied. They always have plenty to drink. I usually visit three times a week. The staff is very caring and supportive. I thank them all.
My wife has been in care since December 2018; she has been well-cared for since then. She has dementia and is not the easiest to deal with. She is dealt with carefully with great patience.
I have known Croft Meadow for more than two years. My aunt became a resident after a very difficult period, and the staff at Croft Meadow were unfailingly patient, kind and professional. I have found team leaders and carers to be well-informed, thorough and warm towards the residents. The place itself has a friendly and warm atmosphere.
Croft Meadow has consistently offered good care to my father. cares have always been cheerful and accommodating. Team leaders and the manager keep me involved in any changes and the team have gone out of their way to organise skype calls twice weekly to comfort my father so he can see me. Nothing ever seems too much for this brilliant team.
She has gone from being forgetful, but very active and wanting to get involved with everything that was going on, to having very little memory and needing help to stand and move around. Mum used to love music, singing, crafts, animals and more. Mum still enjoys a little dance or a sing with the help of carers and her face reacts when she hears the staff talking to her.
Mum has always been a very happy, calm, smiley person and she has kept these traits.
The staff at Croft Meadow look after Mum very well, she is always clean and neat. They have organised someone to come in and feed Mum her dinner which frees staff to help others. They watch her weight and health and let us know of any problems.
There is always a warm welcome when my husband and I visit, either alone, with grandchildren or other family members.
All the family are grateful for the care the staff at Croft Meadow give and it is nice to know that Mum is safe and well there.
I am very pleased with how my mum is being cared for, the staff do a brilliant job. My mum is so much happier here than the home she was in before and that is all that matters to me
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 29 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Croft Meadow.
There are no upcoming events for Croft Meadow.
Awards / Recognitions (0)
There are currently no awards/recognitions posted yet for Croft Meadow.
Accreditations
There are no accreditations posted yet for Croft Meadow.
Meet the Team (14)

I began working for Shaw healthcare in November 2018 joining Hillside Lodge as a Home Manager. My first time as a home manager and the first time with Shaw, I am enjoying both very much.
Prior to joining Shaw, I enjoyed roles of clinical lead and deputy manager in three different homes, in the West Sussex area.I originally trained as a nurse in Romania my homeland, where I worked in a cardiac clinic for several years.
Here at Hillside Lodge, I really like that I can make a change in people lives and I feel so privileged, to care for a generation to whom life was something you can only see in the movies.
Since becoming Manager, I have made a point of getting to know all the residents in the home, they all call me by my christian name.
My office door is open to residents whenever they would like a chat or sometimes, they just pop by for a coffee with me.
Memories of a special working day? Well, last year’s Christmas fair was something to remember, I was holding a snake weighting only few pounds less than me and the other reason I have to say is the joy in the residents faces whilst they shaved my hair for charity.
I really love my job!

I enjoy making a difference in the residents' lives. I am constantly learning new skills and I love putting these into practice to improve residents' wellbeing.

Claire started at Croft as a support worker and has worked her way to a team leader. Claire enjoys making a difference in how people are feeling, whether it’s a smile, a conversation, reassurance, or assisting them with day-to-day life.

I have worked in care for many years. I have NVQ level 2 and 3 which I gained whilst in the community and here at Croft Meadow.
I enjoy being part of the team here at Croft Meadow and enjoy making a difference to our residents life’s and making sure that they are happy in their environment and well cared for.

I was a Staff nurse at Worthing Hospital then later in my career I was a registered General Nurse at Baytree’s Nursing Home before joining team Croft Meadow.
I was originally here on a bank contract but, now have a permanent contract at Croft Meadow as a Registered General Nurse which I really enjoy.
I have been working at Croft Meadow in both of my roles for close to 4 years and I thoroughly enjoy caring for the residents here and working with the staff. There is a definite family feel within the home.

Sarah has had 7 years experience in care and activities. Sarah says she loves her job and everyday is different, she enjoys encouraging residents to achieve their goals and enhance their lives.

I like to go home knowing that I have made someone smile and made them happy.

I love being with the residents, they have become my second family. I try to be kind and caring and do my best for the residents. it's rewarding to know you’ve made a difference.

After having my children, I started at Croft Meadow (age 24) as a care assistant then after 29 years as a carer I changed roles to domestic. I have an NVQ in care level 2. I love working in the home and it fits in well with my family life. The most thing i enjoy about my job is chatting with residents, and having a laugh with them and seeing them smile.

Alin has had 5 years experience in care, Alin enjoys caring for the residents and doing his best each day.

I enjoy my role and the team of domestics I have. I love meeting the residents every day, its like one big family

Lindsey says she enjoys helping people, this is the perfect role for her as she is supporting everyone within the service.

Christina says she enjoys making home-cooked meals for the residents and getting the residents involved in menu choices to ensure they enjoy all their meals and their nutritional needs are met.

Andy enjoys ‘all the little jobs’ that come up in the home, he loves the fact he can socialise with the residents whilst working.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Croft Meadow to verify any information. View our terms and conditions. Croft Meadow has an Enhanced Service -more info.