2 Stockdove Way, Thornton-Cleveleys FY5 2AP
SONACare is a residential care home located in Cleveleys, Lancashire.
The home provides residents with the opportunity to live a full and active life with the good company of SONACare's staff and other residents.
Their dedicated team of professional care staff ensure that residents at the home receive personalised care and support that is unique to their individual needs and personal requirements.
SONACare provides care for people aged 65 and over, supporting residents with all aspects of daily living and providing care and support to people living with dementia. The home provides high-quality care and support staff who are committed to ensuring that residents are happy and content during their time at the home.
Residents are treated with dignity and respect as care staff strive to get to know each resident at the home, and value their individual personalities, precious memories and the stories and anecdotes that they bring with them to the home.
Owner: Ms Sonia Solanki
Person in charge: Joanne Joseph (Manager)
Local Authority / Social Services: Lancashire County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 15 Service Users
Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment
Specialist Care Categories: Challenging Behaviour • Epilepsy • Hearing Impairment & Deafness • Parkinson's Disease • Speech Impairment • Stroke • Visual Impairment
Admission Information: Ages 65+.
Single Rooms: 11
Shared Rooms: 2
Rooms with ensuite WC: 5
Weekly Charges Guide: Personal Care Single £410 – £500 , Personal Care Shared (per person) £410 – £470 (These prices are only a guideline, please contact SONACare to find out the exact price for your requirements.)
Facilities & Services: Day Care • Respite Care • Convalescent Care • Own GP if required • Own Furniture if required • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Phone Point in own room/Mobile • Television point in own room
Latest Care Quality Commission* Report on SONACare: click here
* Care Quality Commission is responsible for the registration and inspection of social care services in England.
SONACare has a Review Score of 8 (8.000)
The Review Score of 8 (maximum of 10) for SONACare is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.7 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for SONACare in Google's Search Results - more info
b) The score for the number of positive Reviews is 3.3 out of 5 from 1 positive Reviews in the last 12 months.
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.667 for SONACare is calculated as follows: ( (8 Excellents x 5) + (4 Goods x 4) ) ÷ 12 Ratings = 4.667
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 3.333 Points relating to the number of positive Reviews for SONACare is based on 1 positive Reviews in the last 12 months and is calculated as follows:
3 = 3
Target of 3 positive Reviews (15 registered maximum number of service users ÷ 5). 1 Reviews ÷ 3 Target = 0.333
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Postal Card by Yunus S (Friend of Resident) on Thursday 4 January 2018. Relates to November 2017.
I visited twice a week to see my friend who has dementia. From June to November 2017, he was looked after very well and was always happy.
He said every time I visit the food is good, my room is very good, I like the meals and staff are good to him.
I have noticed the care home improve and change a lot. I know all staff are very good and take good care of my friend.
How likely would you be to recommend SONACare? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Good
Safety / Security: Excellent
Value for Money: Excellent