Agnes and Arthur

Fantastic lovely, staff very friendly

On every visit all staff are very friendly and welcoming. If I have any questions the staff are always friendly to answer and put my mind at ease. My nan always look clean and tidy and well cared for. There are always lots of fun and exciting activities going on in the home which is a joy to see and the residents laughing and joining in. The home always smells really nice and always looks clean but also smells really nice too. The cleaners do a really good job of keeping her room clean and today her clothes smell amazing. The food always smells good and is a very good variety to choose from.

My mum is very well looked after and the staff are very caring and she is very happy - The staff always make you welcome on every visit and it really stands out that they really care for the residents. They are all very knowledgeable when you need to ask any questions concerning my mum's care. There are also many activities suited to everyone and the team are excellent. All the staff are fantastic. The home always looks and smells lovely and clean. The cooks prepare lovely meals.

My friend although she has demencia always appears to be happy and content, I think she is well looked after.

Loving and caring staff who assist and help residents on a daily basis. Great atmosphere and warm welcome when mum became a resident. Staff all go above and beyond in helping.

A fantastic place, mum is very well looked after. The staff always go above and beyond to help and provide the relevant care for her. Mum is happy here and enjoys the activities and a good old chat with staff. Such a happy fun place.

Thank you!!

Most importantly the staff really do care and they are very kind.

I have been visiting my friend for a few years. She is happy to see me. The Staff are welcoming.

Very kind Staff seem to understand what is Required to look after the older generation and people with ill health.

Since mum has been resident here we have been impressed with how she has settled in the staff have all been excellent the activities they have keep them entertained well and she is really happy at the home the manager is really good and listens to every one the whole team at the home are very caring and I would recommend this home to anybody who needs a place to come here

My mother in law has settled in so well, She thinks as its her home now. Made loads of friends with other residents and the lovely staff. All the staff are helpful and friendly to all our family. We no most staff by name we have no issues or Concerns as far as my mother in law is Concerned.

My Aunt has been at the home for a few weeks, initially immobile, and has regained her mobility through the support of a fantastic team. She has settled well, and more relaxed since being at Agnes and Arthur. The staff are so kind and supportive, and have made my aunt feel happy and a part of the home. The facilities and rooms are lovely, plenty of space, and the decoration and extra touches in her room are very welcoming. She has really enjoyed the activities, bingo, having her hair done by the hairdresser and having her nails painted. Plenty to do, which is a huge reassurance for the family knowing she is in safe hands and well looked after. Would recommend for anyone looking for a a care home that truly views and cares for your loved one to an outstanding standard.

My nan has been living here a while and I've seen a big change in her mood and how she is with us all, it's great to see how well she's doing. The home is always clean and smells nice and the staff are always helpful for us and my Nan.

My aunt seems content well looked after. Very clean always welcome.

Everywhere is clean and tidy, and staff are very pleasant. My brother- in-law has now become a permanent resident and seems to have settled in very nicely.....................

My grandad has been at the home since March 2026 and I really can't fault it. The staff are always so friendly and helpful. He goes on more days out than I do. If they aren't going on a day trip then they're doing something at home such as baking, animal or music therapy. It's clean, the food is fresh and even regular tea and snack trolleys going around. Definitely the best care home in Stoke-On-Trent. We feel more at ease knowing he's somewhere being taken care of and safe.

Amazing facility with dedicated & caring staff. The environment is spot on & all the activities/outings definitely keep them occupied & entertained. Definitely one of the better care homes in the area in comparison to others. Highly recommended!

This residential home has made my life complete. I have to say that it should be 10 because it is the jewel home of all homes probably in the world. It is spotlessly clean. The food is excellent hence 41" waistline. All the staff are amazing. My bedroom is like a f* hotel. I have all my own special photo's and personal possesions in my room. My clothes and bedding are washed regularly. I can't fault one thing in this lovely home. Wonderful activities and outings.

The facilities are really good, the garden is lovely. All in all very happy.