
I find the home a friendly and welcoming atmosphere. The staff are always at handRenate(Daughter of Resident/Service User)

the support they offer to the residents and visitors is outstandingJohn H(Husband of Resident/Service User)

I am very grateful to the staff for providing such loving and considerate careSheila(Daughter of Resident/Service User)

I find the home a friendly and welcoming atmosphere. The staff are always at handRenate(Daughter of Resident/Service User)

the support they offer to the residents and visitors is outstandingJohn H(Husband of Resident/Service User)

I am very grateful to the staff for providing such loving and considerate careSheila(Daughter of Resident/Service User)

Agnes and Arthur is a fully refurbished and renovated care home for the elderly. Located in a quiet residential area of Bradeley, Stoke-on-Trent, Staffordshire. The home specialises in catering for people diagnosed with dementia.
Safe Harbor acquired the former Eardley House facility and have transformed and improved the home that has the affection of the local community.
There is welcoming accommodation, with a design that makes the most of natural light. There...
Care Provided by Agnes and Arthur
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 50 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Fees include a full health needs assessment, accommodation, laundry service, meals, professional input from GP and other professionals, 24 hour care and weekly activities. We provide spacious rooms of which some are ensuite facilities.
The price(s) shown are provided by the care home. Contact Agnes and Arthur for full pricing details and T&Cs.
Contact Agnes and Arthur to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Safe Harbor
- Private Owned
Person in charge
- Jorge Finn (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 50+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2012
- Last Refurbishment: 2022
- Number of floors: 2
Room Information
- Single Rooms (38)
- Couples/Companion Rooms (6)
- Single Rooms with ensuite Wet Room (5)
- Couples/Companion Rooms with ensuite Wet Room (4)
Visiting
- If wishing to visit Agnes and Arthur, please call ahead. However, no appointment is necessary. The home has regular events that everyone is welcome to attend. These can be found on the Facebook page or on the activities calendar in the home. When entering the home please sign into to Agnes and Arthur's visitor book and ensure to wear one of the visitor's lanyards available in the reception area.
Parking
- Free on-site car parking facilities in close proximity to the main entrance. Parking outside the reception doors is reserved solely for Emergency Services. Additional parking can be found at the rear of the building.
Agnes and Arthur Reviews (77)
Agnes and Arthur has a Review Score of 9.8 (9.777) out of 10, based on 20 reviews in the last 2 years.
Over all time Agnes and Arthur has 77 reviews.
The staff are always at hand if any questions or concerns about my mother.
Mum has settled so well into her new home. Now we are so reassured that she is happy and content and its down to the fabulous staff - their happy personalities project onto Mum. It is a comfort to know that she is safe, warm and happy. A testament to her comfort is having to buy her bigger size clothes #big fat chocolate cake!
I am very grateful to the staff for providing such loving and considerate care. I live abroad so it is very reassuring to know my Mum is in such good hands. My Mum has settled in well and enjoys the food. Thank you so much.
Mum is a recent resident - settled in well. Friendly staff, good facilities. Good choice in food. Room kept clean and tidy. The manager is lovely!!
Agnes and Arthur has a warm friendly atmosphere. The staff are amazing with the residents and visitors who are treated with dignity, respect and kindness and the support they offer to the residents and visitors is outstanding. There is a good selection of food on offer. The resident's rooms are spacious and they can take in personal belongings to decorate them. The residents are given various activities to try on a daily basis keeping their minds stimulated. In the garden, there are sheltered tables and chairs for you to use and the cleanliness and security are of a high standard.
Thank you to all staff for making a very traumatic time for us much easier.
Special thanks to a few ladies who have been just wonderful!!!
The staff at Agnes and Arthur are a credit to your organisation.
Very experienced and caring staff. Our first experience in this situation and we couldn't be more impressed.
The home is very helpful with everything whether that be doctors appointment or supporting dad through his low moods. The home always has activities on to give dad the happiness he deserves. My two daughters both work in care and are also extremely impressed with the care dad receives. Thank you to all staff at Agnes and Arthur.
I am extremely satisfied with the care she has had so far and she is settling really well.
My overall impression in just under a month of her being there is excellent.
It took a few days for my wife to settle but she's settled really well and her eating has got better and all the staff dress her all clean and lovely. She looks well and clean. Everything has been very much appreciated by all staff. Thank you.
My mother has been in Agnes and Arthur for two weeks respite due to her partner not being well enough to care for her. In the 2 weeks she has been here she has been cared for by the fantastic staff. I have seen my mother interacting better than I have seen in months as if she has come out of her shell. The place is clean, friendly and nothing is too much for them to help. All in all, she has been cared for at the highest level and we will hopefully be booking mum in again if the need arises.
I have found the home to be very respectful, friendly, polite, very caring and efficient. Excellent with my father.
Agnes and Arthur has been a lifesaver for me I cannot praise the staff enough they are very caring and attentive to my mums and residents needs at all times. It's a home away from home very welcoming, you are immediately made comfortable in their surroundings. I felt at peace of mind leaving my mum here and I thank all staff sincerely and management.
I am happy with the care my dad is receiving, the home is clean and pleasant and has a warm and friendly environment. The staff are very efficient and make sure that my dad and the other residents are well looked after, nothing is too much trouble. There are lots of activities and entertainment on daily and tea, biscuits, fruit are given throughout the day, as well as meals. Overall I am very satisfied with how the home is run and my dad is happy and settled.
My mother has now been in this home for 15 months. She is well looked after and her medical needs are very well taken care of. Like many people with dementia she can be stubborn and the staff are good at dealing with her. My only concern is the residents tend to sit around not talking to anyone and the staff have to much paperwork to fill in, when that time would be better spent talking to the residents.
The staff are brilliant. Lots of open days at Agnes and Arthur for the residents family etc with lots of activities. I really cannot praise the staff enough for what they do.
My dad has been at Agnes and Arthur since 1st May 2015. He settled in well when he first arrived and continues to be happy. He mixes well with other residents and seems happy and content in his new home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 03 July 2021Requires improvement
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
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Awards / Recognitions (0)
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Accreditations
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Meet the Team (1)

Donna has a wealth of experience in the care industry and leads the team following our company values
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