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- Signature at Coombe Hill Manor care home







Signature at Coombe Hill Manor is an established home situated in the beautiful surroundings of Kingston-Upon-Thames. The home is purpose built and offers exceptional accommodation, which is affordable and of a very high standard. Headed up by a very experienced General Manager, the team at Coombe Hill Manor offers a very warm welcome to all - it is a care home like no other in the area.
Coombe Hill Manor...
Signature at Coombe Hill Manor is an established home situated in the beautiful surroundings of Kingston-Upon-Thames. The home is purpose built and offers exceptional accommodation, which is affordable and of a very high standard. Headed up by a very experienced General Manager, the team at Coombe Hill Manor offers a very warm welcome to all - it is a care home like no other in the area.
Coombe Hill Manor is proud to offer two fully licensed restaurants, the menu being dictated by current residents and an in-house café for residents and visitors to enjoy afternoon tea and homemade cakes. There is also a large Wellbeing and Lifestyle Team which provide trips out, visiting speakers, performers and activities. There is also an in-house hair salon, spa and treatment room.
A typical one bedroom suite offers a bedroom and separate lounge and kitchen with a full en-suite wet room. It is unique in that the home offers double the space of most care homes and it is ideal for those wanting extra room or for couples who want to stay together. There are also smaller studios for those who prefer something more cosy. The rooms come unfurnished allowing residents to bring those special objects, which helps the settling in process.
Residents range from those who are relatively independent and still drive through to those who require full nursing, dementia or end of life care. Coombe Hill provides discreet support in a place which is not institutional and as much like home as possible.
Care Provided by Signature at Coombe Hill Manor
Primary Care Categories
- Older Person Care
- Dementia
- Mental Health Condition
- Physical Disability
- Visual / Hearing Impairment
- Eating Disorders
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 104 Service Users
Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- Bariatric Care/Obesity
- Convalescent Care
- Acquired Brain Injury (ABI)
Accreditations
- Gold Standards Framework (GSF)
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Contact Signature at Coombe Hill Manor to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Signature at Coombe Hill Manor for full pricing details and T&Cs.
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Good to Know
Group / Owner
- Signature Senior Lifestyle Ltd
- Private Owned
Person in charge
- Lynn Grafham (General Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2014
- Last Refurbishment: 2025
- Number of floors: 4
Room Information
- Single Rooms (74)
- Couples/Companion Rooms (15)
- Single Rooms with ensuite Wet Room (74)
- Couples/Companion Rooms with ensuite Wet Room (15)
Visiting
- Welcome walk-ins 7 days a week and where possible the home request visitors call in to make an appointment. Client Liaison Managers are available Monday-Friday for a full personal tour. Please book a visit on the home's website to arrange this.
Parking
- Parking is available for guests and visitors on site, in the courtyard.
Signature at Coombe Hill Manor Reviews (143)
Signature at Coombe Hill Manor has a Review Score of 9.9 (9.878) out of 10, based on 23 reviews in the last 2 years.
Over all time Signature at Coombe Hill Manor has 143 reviews.
It is a very busy and happy place. The staff are very polite and very helpful. It is full of happy and relaxed residents which helps to make Coombe Manor an excellent home from home for residents who need need extra care and love.
It is a very busy and happy place. The staff are very polite and very helpful. It is full of happy and relaxed residents which helps to make Coombe Manor an excellent home from home for residents who need need extra care and love.
From an initial inquiry some months ago I found CHM extremely helpful, informative, caring and sensitive. No pressure to decide, just sound advice and guidance. My mother arrived for rest and recuperation and is so happy has decided to stay. The level of care from all staff is wonderful and cannot...
From an initial inquiry some months ago I found CHM extremely helpful, informative, caring and sensitive. No pressure to decide, just sound advice and guidance. My mother arrived for rest and recuperation and is so happy has decided to stay. The level of care from all staff is wonderful and cannot be faulted.
My mother is very very happy at Coombe. She has made a whole new circle of friends and has many new interests since she moved there more than a year ago. She loves the staff and I am so pleased to know she is safe and well looked after. Following a recent hospital procedure my mother could not have...
My mother is very very happy at Coombe. She has made a whole new circle of friends and has many new interests since she moved there more than a year ago. She loves the staff and I am so pleased to know she is safe and well looked after. Following a recent hospital procedure my mother could not have expected more concern and care whilst she was recovering. A great place to live she says.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 05 October 2022Good
- CaringGood
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Signature at Coombe Hill Manor.
There are no upcoming events for Signature at Coombe Hill Manor.
Awards / Recognitions (19)
- 30 Jan 2026Recipient: Signature Senior Lifestyle Ltd
- 31 Jan 2025Recipient: Signature Senior Lifestyle Ltd
- 21 Nov 2024Recipient: Signature at Coombe Hill Manor
Accreditations
Meet the Team (6)

I trained at The Nightingale School of Nursing at St Thomas’s Hospital, gaining the coveted Nightingale Badge. Much of my career has been spent in...
I trained at The Nightingale School of Nursing at St Thomas’s Hospital, gaining the coveted Nightingale Badge. Much of my career has been spent in hospitals, where I specialised in trauma and orthopaedics before moving into management. This culminated in my role as Director of Clinical Services, where I oversaw all clinical areas within the hospital.
About 15 years ago, I wanted to move into social care in order to really get to know those in our care and their families. I joined a nursing home in Guildford as Deputy Manager and progressed to become General Manager. During this time, the home was taken over by Signature and became part of the Signature family.
I have also undertaken a couple of regional roles within social care. Through these experiences, I realised that the role I love most is that of a Home Manager. For me, it is incredibly rewarding to learn and understand the needs of everyone within our home, ensuring that goals are achieved, questions are answered, and everyone feels heard and valued.
I am firmly committed to Coombe Hill Manor and to those who live and work here. As a team, we strive to achieve the best, and more, for all our residents, constantly looking at where we can make a difference and make someone smile. It is a privilege to be able to make a positive difference to our residents, their families, and our staff.

As Client Liaison Manager, I am your first point of contact when you make an initial enquiry. I am committed to handling your enquiry with care and...
As Client Liaison Manager, I am your first point of contact when you make an initial enquiry. I am committed to handling your enquiry with care and integrity, supporting you and any loved ones throughout the process, from initial viewing to move-in, and offering my full support, trust and guidance, as well as a listening ear. Having spent most of my career working within the banking and finance sector, my years working in social care have been very enlightening for me. I have learnt so much about elderly care and continue to learn something new each day. I have also had the honour of meeting some wonderful people and it has been a privilege to be part of their personal journey. I can truly say that this is the best job in the world, where each day brings a new challenge and experience.

I have over 16 years of experience delivering advanced medical and surgical nursing across both the NHS and private sector. Throughout my career, I...
I have over 16 years of experience delivering advanced medical and surgical nursing across both the NHS and private sector. Throughout my career, I have held senior leadership roles including Director of Nursing, Clinical Director and Band 8a Senior Nurse, with extensive training in critical care and high dependency settings. I completed my pre and post-graduate studies at the Florence Nightingale School of Nursing and Midwifery, King’s College London, including an MSc in Gastrointestinal Nursing, and trained as an Advanced Nurse Practitioner at City, University of London.
I am deeply passionate about my profession and committed to creating a positive, compassionate experience for our residents and their families. In my role as Clinical Services Manager at Signature, I play a key part in upholding and enhancing the ethos of the home, while supporting and developing our team to deliver the very highest standards of care.

I started my career in care after graduating from university in 2018, and I became a carer whilst figuring out what I wanted to do long term, but...
I started my career in care after graduating from university in 2018, and I became a carer whilst figuring out what I wanted to do long term, but after a few weeks, I knew I wanted to progress my career in the care sector. Shortly after this, I became a Care and Training Practitioner, progressing to Care Coordinator and then became a Registered Branch Manager with the CQC in a span of 3 years in domiciliary care in Wimbledon. I absolutely loved making a difference to people’s lives every day in their homes, but I wanted to expand my knowledge and experience within the care home sector. Since the moment I walked into Coombe Hill Manor, I was greeted by smiles and warmth from team members and our residents. Truly, the residents are at the heart of everything here, and the team really care about making Coombe Hill a lovely place to live.

I fell in love with hospitality when I first set foot behind a bar 20 years ago and felt compelled to pursue a career in the industry. I graduated...
I fell in love with hospitality when I first set foot behind a bar 20 years ago and felt compelled to pursue a career in the industry. I graduated from the University of Surrey in 2009 with a BSc in International Hospitality Management and spent the early years of my career working in hotels and events. Out of sheer curiosity, I joined Signature in 2012 to explore what hospitality could look like within the care sector, and I quickly felt I had found my calling. Blending five-star hotel service with such an exceptionally high standard of residential and nursing care has been an exciting and rewarding challenge for over 10 years now. The greatest reward in what I do is having the opportunity to make people feel special. To do this for the residents and team members within Signature Homes is a privilege that I hold very close to my heart.

I came into the UK in August 2012, previously working in Denmark, where I had been self-employed since 2000, specialising in painting, decorating,...
I came into the UK in August 2012, previously working in Denmark, where I had been self-employed since 2000, specialising in painting, decorating, and landscaping. Once in the UK, I began working as a Maintenance Assistant at Buxton Lodge -Care UK until 2014, before moving to Destafford School in Purley as a Senior Site Assistant. In 2016, I progressed to a Maintenance Manager role where I worked with Greensleeves Care. In 2019, I started my career as Maintenance Manager with Signature at Coombe Hill Manor. I am passionate about my work and take great pride in creating a safe, comfortable, and welcoming environment for residents. I value the time spent interacting with residents and enjoy contributing to the smooth running of the home.
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