Grove Park Care Home - Avery Healthcare

Grove Park is so welcoming, nothing is any trouble, residents looked so happy and contented always something happening from exercise groups to food tasting events. A fabulous home, thank you.

Thank you very much for being part of our life.

Thank you, Grove Park, for caring for my husband so well. He was so happy every time I visited, and it was just super to be able to enjoy meals with him, which were also delicious. You were also so helpful.

My grandfather recently moved back into Grove Park after a previous stint of respite care. There was no hesitation on the return, and we were pleased to see all the staff again, including the hands-on team leaders who were there waiting for our arrival. It's nice to know he's safe and cared for whilst we as a family aren't around.

This home was a breath of fresh air on our search for a care home. From our first look around and all subsequent visits, all the staff make us feel welcome. Our relative enjoys living here and is so much happier than at home, she enjoys the food, the activity team have a great approach to engaging her each day. The outdoor space is now coming to life with the nicer weather and the new seating, we enjoy our visits a lot. The staff are caring and we always see the manager when we arrive, great job all around, so thank you

My gran moved in two years ago and quickly settled into Grove Park, there are lots of good activities to do and brilliant entertainment on the planner. The food is always really good and made fresh with plenty to choose from, the staff are very helpful to suit my grandmother's needs as she can be quite a challenging lady! The staff quite clearly have an amazing relationship with the residents, and speak to them as if they are friends but still having that respect for them. The management team are really lovely and whenever I have a query they always get back to me promptly and are very polite and understanding. I always ask her “Are you happy here gran” and the only complaint I hear is that she doesn’t want to eat roast beef on a Sunday! I am so happy with everything, the decor is stunning and the way that it is tailored with objects from their childhood and things that they would remember if they have dementia. When CQC return I can guarantee that they will have outstanding in all areas!

I enjoy the care home very much, the residents are friendly and you can socialise as much as you want or retreat to your room for some privacy. It really does feel like home from home. The staff from all areas of the home are wonderful always there to help and very caring by nature, no matter what the problem there is always someone on hand to help, they are very friendly, they are very good at what they do.

My grandad stayed here for another 2 weeks of respite. This home is amazing. My grandad suffers from dementia and every time we saw him he was happy and singing away (his favourite past time). All the staff in the home were polite and friendly and treated my grandad with respect and dignity. The home manager again greeted us when we arrived and made my grandad feel welcome and put him at ease. Thank you for everything. We will be back.

The general atmosphere within the home has lifted so much since the new manager took over in 2016 but even more so recently. The activities within the home are of a varied range. There have been trips out that I've witnessed and wonderful things within the home. The summer fayre was so fun and well organised I can't wait for the Christmas fayre. The food smells delicious and Gran has never complained. She has her hair done weekly and is treated with such respect. We couldn't be happier.

Our family has found the standard of care and services within this facility absolutely outstanding. We couldn't ask for a better care home for our mother and she is extremely happy here. She has made many new friends and the activities provided really bring the residents together with a large variety of things to do throughout the week. The cinema room is an impressive feature and the hair salon is popular as Mum loves to look her best!

I cannot thank all the staff at Grove Park enough for the care and help my mum receives on a daily basis. Since she moved in on 30 January 2018, we have noticed a change in her health, happiness and wellbeing. The transformation is amazing. Thank you to everyone who has helped her to settle in and enjoy her surroundings. She loves her weekly visit to the hairdresser who does a wonderful job with her hair. We can leave after visits content that she is safe and in good hands at all times. Many thanks for the warm welcome we always receive when we visit. Well done to you all for the amazing work you do 24 hours a day you deserve a medal. We certainly chose the best.

This was a breath of fresh from the homes we looked at, as soon as we walked in it felt relaxed and homely, but also very alive, something we were so impressed by. We visited 4 times various family before deciding and each time no matter what time of day we were made to feel welcome and dealt with courteously. The standards did not disappoint from the first impression. Our relative had a really good stay and we appreciated the extra mile that they put into everything. Thank you.

Mum has been here for some time now, she is happy, well looked after and supported in living with dignity. Staff are friendly and kind and always doing there best to ensure mum is ok. Activities are varied and I believe the residents meet in a committee to discuss items each month. The food has improved greatly and there’s always plenty of options.

My friend loved staying here while recuperating. It is a lovely home, with very friendly and helpful staff. It will be even nicer in the summer months with the use of the terrace.

When visiting my relative, I could not believe how polite the staff were. We were offered drinks and a smile - we even saw the manager talking residents into the activities. The home is clean and well presented and tastefully furnished. There were some marks on the lower part of a door but that's all we could see. My relative looks happy and well cared-for - that will do us and the staff were nice and smiling so they are happy as you hear such terror stories but not at Grove Park.

I am very happy living here, I have got some friends. My family visit me regularly and take me out every Saturday and Sunday. I would like a bigger foyer to sit in because I enjoy seeing the people visiting their family and friends.

I visited the home recently and was welcomed warmly by the staff at reception. I was invited to take refreshments in the fabulous cafe and the latte was lovely (better than Costa!) Throughout the short visit I felt the atmosphere was calm, pleasant & friendly the staff could not have been more helpful.