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Winchcombe Place

Maple Crescent, Newbury, Berkshire RG14 1LN
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The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)
Winchcombe Place, Newbury
Winchcombe Place, Newbury
Winchcombe Place, Newbury

Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.

Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...  

Care Provided by Winchcombe Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,776From £1,998
Residential Dementia CareFrom £1,871From £2,104
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Winchcombe Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Cullen (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • On site

Winchcombe Place Reviews (125)

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9.8

Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years. Over all time Winchcombe Place has 125 reviews.

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Showing 125 reviews matching selected criteria
Review from S M (Daughter of Resident) published on 20 October 2016 Submitted via Postal Card
Overall Experience

Very pleased with the care provided during my father's stay. Good staff liaison, activities, food etc. End of life care excellent - cannot praise staff enough. You need a protocol after someone has died. On arrival, all staff sitting in the lounge - only one got up to greet us and nobody had stayed with the body - Did not stand as body taken from the building by undertakers but otherwise good.

Reply from Samantha Debenham, Marketing Support Administrator at Winchcombe Place

We are grateful for your constructive feedback and are delighted with the positive comments and scores for the care and support we provide. We are very sorry to hear that you were unhappy with the experience you received when your father’s body was being collected from the home. We have shared...  

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Review from Linda D (Daughter of Resident) published on 19 October 2016 Submitted via Postal Card
Overall Experience

Lovely home (like a 5-star hotel) with gentle, caring staff who supported us as a family. We were made to feel welcome and we could stay for meals which were lovely. The staff gave Dad so many choices and activities ie, trips out and pub nights and they really understood Dad's likes and dislikes. They dealt wonderfully with Dad's end of life care, totally understanding the families wishes. They ensured that Dad had a peaceful and dignified death and we can't thank them enough.

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Review from Jane L (Niece of Resident) published on 13 September 2016 Submitted via Postal Card
Overall Experience

This care home had the 'Wow' factor when we first looked round. The facilities are superb. However, it is the staff who made my aunts stay even more wonderful. They couldn't have done more for her or us to make it as homely as possible. They all go that extra mile - your customer service training must be brilliant. As a company, you should be very proud of your staff at Winchcombe. Please could you tell them! Thank you.

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Review from Chris T (Son of Resident) published on 4 May 2016 Submitted via Postal Card
Overall Experience

Winchcombe Place is an excellent home for my father who is 90 but has all his faculties. The staff are caring, friendly and committed. I have already recommended it to others. The care staff are mindful of dad's dignity when bathing him. They have learned how he likes things done and accommodate him. The activity staff are very friendly and arrange singers to come in which he loves. Most of the activities however are female orientated or food orientated which doesn't suit him.

Reply from Samantha Debenham, Marketing Support Admnistrator at Winchcombe Place

We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and the home manager would be happy to discuss this with you in more detail next time you visit the home.

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Review from J W (Son of Resident) published on 16 February 2016 Submitted via Postal Card
Overall Experience
Overall, my father enjoyed his time in Winchcombe and my sister and I were more than happy with what was provided for him.
He did say that he felt "isolated" on occasions and that there were no activities for him to join in. However, I think that this was more a matter of his perception as I know there were activities for him to join, had he wanted to.

We would like him to move in on a more permanent basis, but it may take time for him to accept the move. Perhaps another 'respite' stay will be appropriate.

Facilities
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Cleanliness
Treated with Dignity
Food & Drink
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Activities
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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 December 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Winchcombe Place.

Awards / Recognitions (120)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Winchcombe Place.

Meet the Team (1)

Claire Cullen
Claire CullenJob Title:Home ManagerJoined: 2024

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.

Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.

As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.

My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.

I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.

The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.

When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.

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