
The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.
Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...
Care Provided by Winchcombe Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Winchcombe Place for full pricing details and T&Cs.
Contact Winchcombe Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Claire Cullen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Winchcombe Place Reviews (125)
Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years.
Over all time Winchcombe Place has 125 reviews.
The care home has proved to be a safe and secure environment for my mother, who has Parkinson's and is suffering early stages of Dementia. Because the food options are of exceptional quality, my mother is easily encouraged to eat regularly, which she was finding increasingly difficult in her own home. The general environment is clean and homely, with a plethora of activities to keep her occupied should she wish to socialize with other residents.
This is a wonderful caring place. All staff members treat residents with the utmost respect. The idea that this is the residents home is implemented by all the staff and applied equally to relatives, so we always feel welcome to visit and to contribute to care and comment.
I am very pleased with the quality and quantity of care that my mother is getting. She seems very settled and has made new friends.
I have been really impressed with everything I have encountered at Winchcombe. The staff are first class. There is a lovely atmosphere about the place and my mother is very happy here. It is such a relief to know she is receiving the best of care.
Very nice home from home. Light and bright. General dementia and nursing care on 3 floors. Caring staff who work very hard. Excellent activities although not all residents can partake as some are rather poorly. I am happy for my mother in law to live here and wish I had known about the home for my own mother. I am a fussy reviewer.
She seems contented and has settled in very quickly, which we think is due to the warm homely surroundings and the tact and compassion of the staff. Our mother being happy means we are happy! Well done Winchcombe Place.
From initial visit through to my father's admission to Winchcombe Place, we have found the service to be very professional and caring. The home is always clean and the staff seem happy to help in any way possible. We are so happy we found Winchcombe Place.
My mother has recently moved into Winchcombe Place and has settled well largely due to amazing staff. They have made her feel welcome and are very respectful of her needs. They all respond quickly to both mine and my mother's requests and her changing needs. I was delighted to see my mother participating in activities with other residents in the excellent coffee shop area - something I never thought I would see.
My mum has been at Winchcombe place for about 4 months - for the first few weeks, I was very impressed with the care she received. Unfortunately, she becomes psychotic and was moved to the second floor. Since then the care has been disappointing - the move was not conducted well - they lost personal items of hers, the room light doesn't work and the armchair was stained. The handover was poor about her preferences in terms of what she likes to eat and drink, the feedback to the mental health team was inaccurate and the staff seem irritated by her. The management team are new and seem good and focussed so am hoping to see some improvements.
We appreciate your feedback about your mum's care at Winchcombe Place. We are delighted that you were impressed with the care before your mum was moved to the nursing suite. However, we are sorry to hear about your recent disappointments. The move was in her best interests, offering a more...
When our Mother first came to Winchcombe Place, she was very unsettled and unresponsive to family and visitors. Our Mother has recently moved from the 2nd floor to the ground floor as her health has improved. The difference in our mothers response to the family and friends visiting her has changed, she is engaged in our conversation and playing scrabble again things I thought were lost for ever, not everything is wonderful, the admin and communication could be improved, but the care our Mother receives is very good and she has benefited enormously.
We are delighted to hear your positive comments about your mother’s care at Winchcombe Place. It’s wonderful to hear that she is now more engaged and playing scrabble once more. We have listened to your comments about the admin and communication. Following our conversation, we can assure you that...
Everything is explained in detail and all staff are happy to assist whatever the problem. Moving in was well organised and quick. The cleanliness is fantastic, housekeeping team couldn't do any better. From the time I walk in to visit my sister to when I leave, I feel so relaxed because everyone and the atmosphere is just perfect.
I know my sister is happy to be here as she hasn't stopped smiling since she arrived, something we haven't seen for a very long time. Thank you, everyone, fantastic job.
The staff are courteous and friendly. Most importantly, kind to residents. My husband is well cared for. The atmosphere in Winchcombe Place is lively, due to the many and varied activities organised for the benefit of the residents (and families where appropriate). Being purpose built is an advantage because corridors are wide (for wheelchairs) and rooms are large and airy - all very nicely decorated. Winchcombe Place promotes a happy, family atmosphere.
My Mother is a resident in Winchcombe Place and has lived here for 18 months. During that time her quality of life has improved beyond our expectations. She is happy all the time, and not anxious anymore. She considers the carers 'as my friends' as she calls them. They all treat her as 'special' and as an individual.
Recently they organised a wishing well. Mum put her wish for a date with a handsome man win the well. The carers organised a gentleman well known to the home to have dinner with mum, he brought her a red rose and made her feel special. This was so wonderful and innovative. I can't thank them all enough.
So far all staff have treated residents and visitors with courtesy but the way the resident is assisted to dress and prepare for the day varies depending on who is on duty. Similarly, the residents' food and drink preferences are better followed by some than by others.
We have just moved my mother-in-law in Winchcombe Place as we have recently moved into the area. Our first meeting and look around Winchcombe Place really sealed it for us. All our questions were answered and so much more information was provided too. We were in regular contact in the lead up to the move with all questions and concerns being answered in a friendly and timely manner. My mother-in-law needed to be moved by private ambulance and the Customer Relations Manager even helped us to find the right people to assist with this.
A local staff member of another Care UK home visited and assessed my mother-in-law in her previous nursing home so the team at Winchcombe Place had a good understanding of her needs. There were additional staff on hand when she did move in to help and support her and after a very anxious day for us, we were met with smiling faces and a very much needed cup of tea. To me, it has been the extra thought and support that has confirmed we have made the right choice for my mother-in-law. Thank you.
I am very happy with how my Mother has settled so well since she joined in February this year. The staff do an incredible job and are always so kind helpful and friendly towards my mother and I have no doubt that she is being well cared for. I would not hesitate in recommending Winchcombe Place.
Winchcombe Place is a well-run, smart, clean and welcoming care home with good facilities for residents - the overall standard of care received by my father has been high to date. The residents' bedrooms are a good size with well-equipped ensuite bathrooms, whilst the communal areas are bright and well appointed. We particularly like the cinema room! One very reassuring aspect is the number and helpfulness of the staff plus the responsiveness of the management team - I have always had queries answered quickly and knowledgeably. More importantly when it is time for my father to take certain tablets a member of staff makes a point of coming to find him wherever we may have elected to base ourselves during his visit. The events program also looks pretty comprehensive and having tried the food, I would rate it as good. The muffins served in the coffee lounge are a particular high point! Overall well done to the Customer Relationship Manager and his team.
The staff are friendly and welcoming. They treat my relative with dignity and show a good understanding of her needs.
Really like the cafe, the whole place is pleasant, clean and tidy. Staff are friendly and personable. Always staff around and on hand. Very happy to have chosen Winchcombe Place.
There is so much for the residents to get involved in. Very appreciated by the visitors, who can join in.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Winchcombe Place.
Accreditations
There are no accreditations posted yet for Winchcombe Place.
Meet the Team (1)

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.
Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.
As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.
My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.
I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.
The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.
When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.
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