
The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.
Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...
Care Provided by Winchcombe Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Winchcombe Place for full pricing details and T&Cs.
Contact Winchcombe Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Claire Cullen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Winchcombe Place Reviews (125)
Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years.
Over all time Winchcombe Place has 125 reviews.
The home is first class. The staff were excellent and very caring. The set-up of the home gave the residents plenty of opportunity to get involved with day-to-day events. The home was clean which is important. I would certainly recommend this home to care for a family member. Many thanks to all the staff for looking after my father-in-law on his short stay.
Thank you so much for leaving such kind words, it was a pleasure to have your father-in-law stay with us. Please always remember you are very welcome to come to any of our community events at any time. Thank you again
I have found the staff very helpful and support me when I have gone to events. The fitness class is run very well, makes me laugh and is very enjoyable. Staff go out of their way to help.
We are so pleased you enjoy the exercise sessions, and we look forward to seeing you again at the next one.
My two sons described Winchcombe Place as homely and very friendly when they were searching for a Care Home in Newbury for their mum, and this is a great description. I have found the staff very friendly and deliver their services in a calm, kind manner with friendly engagement. They communicate with patients very easily and make them feel at home. Security is well provided and allows patients freedom of movement within the building. Facilities, building layout etc., are very well provided and enable a comfortable calm environment for the patients. I have found the management very easy to deal with and they strive hard to meet customers needs. A very good Care Home and highly recommended.
Thank you so much for your lovely words, we are so pleased you find Winchcombe homely. We enjoy having you all here as a family. See you again soon.
When we came to see him he said “I don’t want to leave!” At 94 that speaks for itself. However as a relative I see the care and attention the staff offer to all the residents.
They are caring, kind and very friendly. There are such varied activities going in and as a family know that dad is safe, well cared for of respected.
It’s a home from home and I would highly recommend Winchcombe Place.
It is a true pleasure having Dad stay with us longer term and so pleased that you all enjoy the home. Thank you for such kind words.
My mum is a new resident. The care home has made the move for her very easy. It has a very homely feel, the staff are all friendly and helpful to both myself and my mum. The facilities are excellent and the amount of activities on offer is great with plenty of choices. Her room is large with a lovely personal outside space. I have been very impressed by all the staff I have met. The cafe is wonderful with a great cake selection. Nothing is too much trouble.
Thank you so much for your kind words. We are so pleased mums move here has been a pleasant experience for her. The cakes are always a welcoming treat, see you soon for an éclair or two.
Excellent Care Home all of the staff have been absolutely wonderful the home is really clean and has limitless facilities for residents that get involved and excellent communications at all times. Thanks so much for your help.
Thank you for leaving such a lovely review. We are so pleased you are happy with everything at Winchcombe.
We have been so lucky that our dad has become a full-time resident at Winchcombe Place in Newbury. He has settled into his new home so well, he loves it there. We were encouraged to personalise his room to make him feel comfortable and have familiar belongings around him. We had lots of help from the maintenance man hanging his pictures and his television, nothing was any trouble. Dad left a lovely two-bedroom flat with lovely views of the river, so it was a big change. However, he now refers to his room as his flat and tells us he likes it better here. He will say he is not lonely and sees people all the time, they bring him tea and care for him. The careers show him such warmth, kindness and respect there has never been a doubt in our families minds that Winchcombe is a safe, loving environment for him to live in. Although these are my words, our dad has told us all "I love it here, everyone is happy and kind to me." Thank you, Winchcombe for looking after our dad.
Thank you for a truly lovely review, we are so pleased both dad and yourselves are happy with everything at Winchcombe. It really is our pleasure to have you all as part of our Winchcombe family.
My mother, who is 93, has been a resident at Winchcombe Place for 10 months and is happily settled there after a warm welcome and kind and patient care by the staff. She enjoys the daily activities that she chooses to go to and has made new friends with other residents. With the supportive care of the staff at all times we feel that she is well cared for and in a safe and happy place.
Thank you for your lovely words, it means a lot to the team. We are pleased to hear your mum has made new friends at Winchcombe and is happy at our home.
Mum has been at Winchcombe Place for almost 18 months now. She has dementia and it is so lovely knowing that she is in safe and capable hands. From being very anxious and frightened before she moved to Winchcombe, Mum is now happy and joins in with a variety of activities. The staff are amazing and very caring, keeping me informed of how she is and ensuring she is happy and well cared for. Although she doesn't always remember what she has done it is lovely sharing the photographs with her that the staff have taken. She's always loved having her hair done so having a hairdresser on site is an added bonus! We often go out and about but always return for tea and cake at the wonderful coffee shop where the cakes are to die for! Thank you to you all at Winchcombe - you're amazing! Will certainly be booking my room when the time comes!!
Hi, wow, thank you very much for taking the time to leave us feedback about your experience. We are delighted to hear Mum is happy at Winchcombe and enjoys taking part in the activities. We appreciate your lovely comments about the team, they are all so passionate and caring, they will be so thrilled with your review.
All the carers do a fantastic job. Mum is very well cared for and I would have no hesitation in recommending Winchcombe Place.
Thank you for rating Winchcombe 5 stars! We are so pleased to hear you would have no hesitation in recommending our home.
My aunt has been a resident at Winchcombe Place for a year. Yesterday was her 94th birthday. I can't thank the team enough for their hard work in making it a very special day. A lovely birthday tea was laid on with a scrumptious spread of sandwiches and a magnificent cake made by the catering team, which was so large that other residents could share and join in the fun! The lifestyle coordinator went out of her way to add some very special touches, specific to my aunt, which were very much appreciated by both my aunt and the family. We had a lovely afternoon, and some fabulous memories have been made. Thank you all so much.
Thank you so much for your lovely comments. We are so pleased you all had a lovely day. It really was great to see you all and the happy smiles. Your aunt is a truly wonderful lady.
Staff are always on hand to answer questions. As a family, we can relax in the knowledge that our precious father is being so well cared for.
At Winchcombe Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your dad has settled in well.
I'm still speechless, I cannot believe what a wonderful day my mother had at the motorbike meet held here last Sunday. She actually had a ride on a trike and I've not seen her that happy for years, smiling, laughing and waving, just so happy. This is the lady that would be content with shutting herself away and never seeing or speaking to anyone. Thank you Winchcombe Place Care Home, a dream come true.
Hi, thank you very much for taking the time to leave us feedback about the motorbike fundraising event we recently held. We are thrilled that you and your mother had a lovely day. It was lovely to see her smiling and laughing!
Mum has had a two-week stay and I have had such peace of mind. She has been well looked after. The staff here are amazing and can deal with any situation. The activities, cinema, coffee shop and food provided is excellent. I feel that my mum is safe and provided for at all times.
Hi, thank you very much for taking the time to leave us feedback about your experience. At Winchcombe Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.
My sister has been a resident at Winchcombe Place since July 2016. She is now 90 and unfortunately can not leave her bed now. She is looked after by excellent carers who visit her every hour and make sure that she is comfortable. the meal menus offer a choice but other options are always available. For residents who are mobile, there is a daily programme of activities which are well supported. The management and staff are very friendly which creates a nice atmosphere when you are visiting. I visit 2 or 3 times a week. This is an excellent care home.
She has had communion from a local priest. Been to a quiz and a chair dance class. Even had a pony visit her room!
This care home is outstanding, as are all the staff.
Thank you so much, it is our pleasure to have welcomed your aunt here at Winchcombe and we are delighted that you are pleased with everything.
A wonderful warm welcome from all staff members. Mum has settled in well and everybody has been exceptionally kind, caring, thoughtful and welcoming. We viewed many different care facilities before deciding on Winchcombe Place which will meet Mum's needs perfectly.
Thank you so much for your kind comments, we are so pleased that you chose Winchcombe. It is a pleasure to be able to welcome you all here.
We came to Winchcombe in quite a hurry following a quick deterioration in my mother's condition. The team were quick to react and once we made a decision we were into a room the next day! Since then mum has been taken into the home she has done very well and all my interactions with the staff have been great. She loves the visiting children. It's early days, but so far everything has worked out well.
Thank you so much for such lovely comments. We are pleased that the team were able to assist so quickly. It is great to see Mum doing so well and seeing her face light up when the children visit, we love seeing her happy and smiling.
During a very stressful period looking for a home for Mum, I was recommended several homes, one of which was Winchcombe Place. Right from the first contact, the enthusiasm and professionalism of the Winchcombe Place team was apparent. Out of all the homes I visited, Winchcombe came out on top. The modern facilities, bright clean rooms and friendly feel of the home shone through. Mum has been at Winchcombe a short time but she is delighted with the quality of the care, the food and the warm homely feeling.
Thank you so much David for such kind words, we are delighted that Mum has joined us at Winchcombe Place and we are so pleased that she is enjoying her stay here. Thank you again.
How do you organise a 100th birthday party for your beloved grandmother now that she is living in residential care? Answer, leave it all to the wonderful staff at Winchcombe Place Care Home. As the big day was nearing, imagine my surprise and delight when the lifestyle lead asked me if they could organise a party for Nan. We were consulted but they took care of all the arrangements and what a party it was! The café was decorated with balloons and banners; the tables were adorned with pretty decorations and 100th birthday napkins. The catering team produced a wonderful afternoon tea and a fabulous birthday cake. They even arranged for her hair and nails to be done and a new outfit was sourced. She looked wonderful and was made to feel as special as she deserved on this very special occasion. One she could share with other residents, family, friends and even the mayor. Thank you to everyone involved, you made a very special lady very tired but very happy!
Thank you for your lovely feedback regarding the 100th birthday party. We are so glad to hear we made your grandma feel very special!
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Winchcombe Place.
Accreditations
There are no accreditations posted yet for Winchcombe Place.
Meet the Team (1)

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.
Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.
As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.
My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.
I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.
The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.
When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.
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