Winchcombe Place

The home is first class. The staff were excellent and very caring. The set-up of the home gave the residents plenty of opportunity to get involved with day-to-day events. The home was clean which is important. I would certainly recommend this home to care for a family member. Many thanks to all the staff for looking after my father-in-law on his short stay.

I have found the staff very helpful and support me when I have gone to events. The fitness class is run very well, makes me laugh and is very enjoyable. Staff go out of their way to help.

My two sons described Winchcombe Place as homely and very friendly when they were searching for a Care Home in Newbury for their mum, and this is a great description. I have found the staff very friendly and deliver their services in a calm, kind manner with friendly engagement. They communicate with patients very easily and make them feel at home. Security is well provided and allows patients freedom of movement within the building. Facilities, building layout etc., are very well provided and enable a comfortable calm environment for the patients. I have found the management very easy to deal with and they strive hard to meet customers needs. A very good Care Home and highly recommended.

It’s a home from home and I would highly recommend Winchcombe Place.

My mum is a new resident. The care home has made the move for her very easy. It has a very homely feel, the staff are all friendly and helpful to both myself and my mum. The facilities are excellent and the amount of activities on offer is great with plenty of choices. Her room is large with a lovely personal outside space. I have been very impressed by all the staff I have met. The cafe is wonderful with a great cake selection. Nothing is too much trouble.

Excellent Care Home all of the staff have been absolutely wonderful the home is really clean and has limitless facilities for residents that get involved and excellent communications at all times. Thanks so much for your help.

We have been so lucky that our dad has become a full-time resident at Winchcombe Place in Newbury. He has settled into his new home so well, he loves it there. We were encouraged to personalise his room to make him feel comfortable and have familiar belongings around him. We had lots of help from the maintenance man hanging his pictures and his television, nothing was any trouble. Dad left a lovely two-bedroom flat with lovely views of the river, so it was a big change. However, he now refers to his room as his flat and tells us he likes it better here. He will say he is not lonely and sees people all the time, they bring him tea and care for him. The careers show him such warmth, kindness and respect there has never been a doubt in our families minds that Winchcombe is a safe, loving environment for him to live in. Although these are my words, our dad has told us all "I love it here, everyone is happy and kind to me." Thank you, Winchcombe for looking after our dad.

My mother, who is 93, has been a resident at Winchcombe Place for 10 months and is happily settled there after a warm welcome and kind and patient care by the staff. She enjoys the daily activities that she chooses to go to and has made new friends with other residents. With the supportive care of the staff at all times we feel that she is well cared for and in a safe and happy place.

Mum has been at Winchcombe Place for almost 18 months now. She has dementia and it is so lovely knowing that she is in safe and capable hands. From being very anxious and frightened before she moved to Winchcombe, Mum is now happy and joins in with a variety of activities. The staff are amazing and very caring, keeping me informed of how she is and ensuring she is happy and well cared for. Although she doesn't always remember what she has done it is lovely sharing the photographs with her that the staff have taken. She's always loved having her hair done so having a hairdresser on site is an added bonus! We often go out and about but always return for tea and cake at the wonderful coffee shop where the cakes are to die for! Thank you to you all at Winchcombe - you're amazing! Will certainly be booking my room when the time comes!!

All the carers do a fantastic job. Mum is very well cared for and I would have no hesitation in recommending Winchcombe Place.

My aunt has been a resident at Winchcombe Place for a year. Yesterday was her 94th birthday. I can't thank the team enough for their hard work in making it a very special day. A lovely birthday tea was laid on with a scrumptious spread of sandwiches and a magnificent cake made by the catering team, which was so large that other residents could share and join in the fun! The lifestyle coordinator went out of her way to add some very special touches, specific to my aunt, which were very much appreciated by both my aunt and the family. We had a lovely afternoon, and some fabulous memories have been made. Thank you all so much.

Staff are always on hand to answer questions. As a family, we can relax in the knowledge that our precious father is being so well cared for.

I'm still speechless, I cannot believe what a wonderful day my mother had at the motorbike meet held here last Sunday. She actually had a ride on a trike and I've not seen her that happy for years, smiling, laughing and waving, just so happy. This is the lady that would be content with shutting herself away and never seeing or speaking to anyone. Thank you Winchcombe Place Care Home, a dream come true.

Mum has had a two-week stay and I have had such peace of mind. She has been well looked after. The staff here are amazing and can deal with any situation. The activities, cinema, coffee shop and food provided is excellent. I feel that my mum is safe and provided for at all times.

My sister has been a resident at Winchcombe Place since July 2016. She is now 90 and unfortunately can not leave her bed now. She is looked after by excellent carers who visit her every hour and make sure that she is comfortable. the meal menus offer a choice but other options are always available. For residents who are mobile, there is a daily programme of activities which are well supported. The management and staff are very friendly which creates a nice atmosphere when you are visiting. I visit 2 or 3 times a week. This is an excellent care home.

This care home is outstanding, as are all the staff.

A wonderful warm welcome from all staff members. Mum has settled in well and everybody has been exceptionally kind, caring, thoughtful and welcoming. We viewed many different care facilities before deciding on Winchcombe Place which will meet Mum's needs perfectly.

We came to Winchcombe in quite a hurry following a quick deterioration in my mother's condition. The team were quick to react and once we made a decision we were into a room the next day! Since then mum has been taken into the home she has done very well and all my interactions with the staff have been great. She loves the visiting children. It's early days, but so far everything has worked out well.

During a very stressful period looking for a home for Mum, I was recommended several homes, one of which was Winchcombe Place. Right from the first contact, the enthusiasm and professionalism of the Winchcombe Place team was apparent. Out of all the homes I visited, Winchcombe came out on top. The modern facilities, bright clean rooms and friendly feel of the home shone through. Mum has been at Winchcombe a short time but she is delighted with the quality of the care, the food and the warm homely feeling.

How do you organise a 100th birthday party for your beloved grandmother now that she is living in residential care? Answer, leave it all to the wonderful staff at Winchcombe Place Care Home. As the big day was nearing, imagine my surprise and delight when the lifestyle lead asked me if they could organise a party for Nan. We were consulted but they took care of all the arrangements and what a party it was! The café was decorated with balloons and banners; the tables were adorned with pretty decorations and 100th birthday napkins. The catering team produced a wonderful afternoon tea and a fabulous birthday cake. They even arranged for her hair and nails to be done and a new outfit was sourced. She looked wonderful and was made to feel as special as she deserved on this very special occasion. One she could share with other residents, family, friends and even the mayor. Thank you to everyone involved, you made a very special lady very tired but very happy!