
The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.
Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...
Care Provided by Winchcombe Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Winchcombe Place for full pricing details and T&Cs.
Contact Winchcombe Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Claire Cullen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Winchcombe Place Reviews (125)
Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years.
Over all time Winchcombe Place has 125 reviews.
We are super happy with our experience in dealing with the care home. Their attention to detail is exemplary and they have provided amazing care to my nan. They have supported her brilliantly and have also supported us as a family. We can now relax knowing she is in safe hands and getting the best care possible
Thank you very much for your kind feedback! Knowing your nan is happy and well cared for, and that we've been able to support your whole family, is exactly what we strive for. We'll be sure to share this with the team! Thank you again.
Winchcombe Place is like a home from home. Everything you want for your loved one and us the people who are in need of support for them. A smiley warm welcome every time. My husband knew he was being heard. Gentle approach and empathy. The home has been very well designed and maintained throughout. The coffee shop has the most amazing cakes. Entertainment everyday for those who want to join in and quiet company for those who don't. I would definitely recommend Winchcombe. The staff are 5* lead by most caring team who want the best for all of their residents.
Thank you for taking the time to share such thoughtful feedback. It means so much to know your husband feels genuinely heard and cared for, and that the warmth of our team comes through in every visit. Caring for him, and for you, is a privilege we don't take lightly, and your words will mean a great deal to the whole team.
My father has been a resident for several months now. I have been consistently impressed with the care team. They are friendly, kind and caring to the residents with a wide variety of needs. John, Mo and Suzanne stand out for me and ensure a great culture and atmosphere. As a visitor I always feel welcome and questions and requests are always dealt with. Well done all!
Thank you so much for this, Paul. It's reassuring to know that over these past months you've seen consistent, genuine care for your father, and that questions or requests never go unanswered. John, Mo and Suzanne will be especially pleased to be mentioned by name, they, along with the rest of the team, put a lot into creating the kind of atmosphere you've described. Thank you.
Winchcombe Place is a wonderful place! The staff go out of their way to ensure that the residents are happy and well cared for; nothing is too much trouble. We used Winchombe Place for respite care, and the whole process from booking to the end of the stay was fantastic! I'd recommend them to anybody.
Thank you so much for your lovely feedback. It's wonderful to hear that respite care went so well from beginning to end, and that the care and attention to detail were felt at every step, not just during the stay itself. We're so glad Winchcombe Place could give you both peace of mind when it mattered.
From the minute you walk in the door everyone is so welcoming and smiling which makes visit days that little bit easier. The carers work so hard. Nothing is ever too much trouble and they do genuinely care about the residents which shines through when they interact with them.
Cannot recommend highly enough.
Thank you for taking the time to share such a thoughtful review. We are delighted that our team were able to coordinate your mum's discharge smoothly and ensure you could enjoy your holiday with complete peace of mind. Your kind words about our staff are a true reflection of the...
My mother has been in Winchcombe for nearly a year now and I have been extremely impressed with the home and the way she has been treated.
The facilities are first rate and the home is always clean and tidy but more important than that is the atmosphere in the home and this is down to the staff and the way they treat the my mother.
I have been to visit my mother over Christmas and at a time when most of use are spending time with families the staff at Winchcombe are working hard to make it a great time for family members who are resident at the home.
I would like to say a very big thanks for the caring professionalism i see in every member of the team at Winchcombe, from the senior managers to the careers and support staff.
Hi John! Thank you so much for your wonderful feedback. We're delighted to hear that your mother is happy at Winchcombe Place and that you've felt reassured by the care she receives. Your kind words about our team, especially over Christmas, mean a great deal, and we will make sure everyone hears them. It's a real privilege to care for your mother and we look forward to continuing to do so.
The care is fabulous,and so is the food.
I believe each member of staff does genuinely care,and they're passionate About it.
Hello! Thank you very much for taking the time to leave us feedback.
We are truly grateful for your kind review. It is wonderful to know that our team's dedication and passion for their work has made such a positive impression.
Kind regards, The Winchcombe Place Team
From day one Mum (& family) were made so welcome. Mum settled pretty quickly into a really good routine of exceptional care, good food, & so much kindness from all the staff.
After a few months Mum had made such an improvement that she was able to go back to her own home which is something we never thought would have been possible.
So grateful to all at Winchcombe ... Our family would recommend without a doubt.
It’s been such a pleasure to support your mum and your family, and we’re so pleased with the progress she made while she was with us. Seeing someone regain confidence and independence enough to...
I couldn't speak more highly of the experience we have had so far with Winchcombe place. The help and support that we received before my mother in law became a resident was superb, the staff have been warm, friendly and incredibly welcoming, they have made a very challenging time a little lighter. The facilities are fantastic and provide a very secure and very homely environment to be enjoyed by the residents and their family and friends.
We are delighted to hear that your journey with us so far has been a positive one. Knowing that our team has helped make such a difficult time feel a little lighter means a great deal. We pride ourselves...
Home is always friendly and approachable. Good interaction with relatives residents and staff. Regular meetings and updates. Good management structure in place, for both clinical and non-clinical enquiries. Rooms are clean and tidy, as are all communal areas. Nice to see the coffee shop back in operation. Food could be improved by waiting for a menu change for winter. As always, chocolate éclairs go fast, and all residents love them.
Thank you for sharing your thoughts regarding Winchcombe Place. Your kind words about our home and staff are greatly appreciated. We welcome your feedback regarding our menu. Please be advised that our menu is curated with resident input and is regularly reviewed and updated to cater to resident...
The atmosphere is always a happy one with the staff laughing and joking with the residents.
I look foward to seeing therm next month
Thank you so much for your lovely words! It’s always a pleasure to see you, and your beautiful flower displays. We really appreciate the time and care you put into making Winchcombe Place look and feel so welcoming. The residents and team always look forward to your visits — see you next month!
My dad was recently in this home and overall he had good care. The staff on the whole were pleasant and caring some members of staff were truly exceptional. The food was good and we were made welcome all the time. The entertainment team put in lots of enthusiasm. The receptionists are also are a major credit, going above and beyond their role However the care hone could sadly not meet my father s advancing dementia and this aspect was poorly managed and very stressful to us. We were not involved in any meetings and there was poor communication and updates regarding the management of my dads needs, culminating in a rush to find an alternative home. We were never warned that the home would not be able to meet the needs of challenging dementia. In my opinion this is a lovely home for the fairly abled or stable older person who can appreciate the activities, the cinema ,the outings etc but when advanced symptoms arise the home was not equipped ti manage .
Thank you for sharing your thoughtful feedback regarding Winchcombe Place. Your comments regarding our staff are greatly appreciated and we are pleased to hear that you feel welcomed into our home. We recognise your concerns regarding the advancement of your father's symptoms and the level of care...
I have been visiting a friend, who is resident in Winchcombe Place for about two months. The reception you receive on entering Winchcombe Place is excellent, helpful and friendly. The staff are all very polite. The building is always very clean and tidy. The building is layout very well with the excellent workmanship. A excellent place to stay in your later years with good care and excellent staff.
I would highly recommend Winchcombe Place, it's an excellent care home.
Grandad has been in the last few months now and has settled so well - the highlight so far was celebrating his 95th birthday. The home made him a beautiful care and welcomed a lot of family members in the pink bar. After missing his 90th due to covid, this was really special for all of us.
Mum came for 4 weeks respite following a fall when she could not manage at home. It was a very stressful time but everyone was so welcoming and nothing was too much trouble to help her settle in. Mum is happier & calmers at Winchcombe Place. Housekeeping standards are very high which is important to us. The reception staff always make us feel especially welcome. There is a lovely caring atmosphere.
My Mum has been in Winchcombe Place for a good many years. During that time I have not had any reason to complain about the support that the carers provide. They have very difficult roles and in my opinion, they provide the best they can for the residents at different levels. I would not hesitate to recommend this home to anyone seeking support for their loved ones.
The staff at Winchcombe Place were most supportive of both my wife and myself. They were friendly, patient and professional. Once as we walked along a hallway one of the carers approached us. As she past my wife raised her arm and embraced the young carer - that warmth was comforting to witness. My wife avoided participating in group activities but on occasions the gentile encouragement from staff overcame her resistance. For the first two months of her stay I visited my wife from 11 am to 2 pm. We chatted in her room, had a coffee and pastry and then went to one of the smaller lounges and listened to R&R music on the CD player. My wife found the noise of dishes etc. in the dining room disturbing and to facilitate us the staff brought the meal to another small lounge that had a dining table. After those first two months it was suggested that my health would benefit if I reduced the frequency of my visits. I accepted this good advice and reduced my visits to four days per week. Sadly my wife passed away in her sleep. I am most grateful of all the support I received.
My husband, who has Alzheimer's, arrived at Winchcombe on Saturday for two weeks of respite care. It is now Monday evening. We were greeted at reception and taken to his room, which is large, light, airy and en suite. He has settled in immediately, the staff have been so supportive to him and me, they are approachable, informative, friendly and professional. I am invited to eat with him when I am visiting at meal times. The coffee bar has been a hit, especially the home-made cakes and biscuits! He has enjoyed joining in with all the activities; Rememberance parade, singing and yoga. As someone who has been resistant to joining in, seeing him happy, relaxed and content is wonderful. He is looking forward to visits from school children and crafts in the next few days. The lounge areas are lovely for a quiet snooze when needed. This beginning has made me feel safe to leave him without feeling so guilty. My thanks to all the team.
Thank you so much for your lovely feedback. We're thrilled to hear your husband settled in so well during his respite stay and that he enjoyed the activities, meals and coffee bar treats. Knowing you felt reassured and supported means so much to us. It was a pleasure to have you both with us, and we hope to welcome you again in the future.
My mother is a resident of 7 years, living with dementia and the after effects of a stroke. The decor and maintenance is looking good, presenting a lovely feeling of comfort and calm. The most important aspect, for myself, is one of trust. Trust that the personal care, safety, dignity and medical care is consistently of a high standard and the relationship of the staff and management team allows me to maintain my bond as a son. Underlying that trust are the most important humans in the home, the staff. Their attitude and behaviour is what makes the environment for the personal needs of my mum (everyone is different with different levels of social comfort, engagement and needs). The hospitality team must be specially mentioned as the vibrancy and energy around the home is their creation which is felt as you enter the building. The administrative group are great and long may the managment team train, develop, respect, and grow everyone who is employed on this home's journey to excellence.
Thank you for sharing your reflections. It's wonderful to hear how much trust you have in the care and support your mother receives. Ensuring her dignity, comfort and individual needs are met is always our priority. Your recognition of the team's dedication from hospitality to administration, means...
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Winchcombe Place.
Accreditations
There are no accreditations posted yet for Winchcombe Place.
Meet the Team (1)

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.
Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.
As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.
My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.
I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.
The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.
When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.
Frequently Asked Questions about Winchcombe Place
What types of Care is Winchcombe Place registered for?
Older Person Care, Dementia are the registered (by the Care Quality Commission) categories of Care.
How many Rooms does Winchcombe Place have?
There are 80 Single Rooms.
What are the Facilities & Services at Winchcombe Place?
Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
How far is Winchcombe Place to the centre of Newbury?
0.7 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winchcombe Place to verify any information. View our terms and conditions. Winchcombe Place has an Enhanced Service -more info.