
The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.
Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...
Care Provided by Winchcombe Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Winchcombe Place for full pricing details and T&Cs.
Contact Winchcombe Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Claire Cullen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Winchcombe Place Reviews (125)
Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years.
Over all time Winchcombe Place has 125 reviews.
Every time I telephoned in, I was put through to the first-floor staff, who reassured me that my mother was safe and well. I also walked to the home and spoke to the reception staff, who arranged for my Mother to wave from her window.
Everyone has been very helpful, and it's been reassuring seeing the staff wearing the correct PPE.
They have remained positive and supportive throughout the most difficult times. Thank you.
We are very grateful for the care and concern shown to my mother by the staff of Winchcombe Place over the last month. She has recently left hospital and the attention and support and encouragement she has been given is first class. She is comfortable and looked after to the highest standard. We very much appreciate the dedication and commitment of staff especially during these difficult times of the Coronavirus pandemic. Thank you, everyone.
My aunt, who died recently, lived at Winchcombe Place for a number of years very contentedly. Whenever I visited, always unexpected, I found my charismatic aunt with the newspaper in the lounge, playing Bingo or Scrabble, or having her hair done. The staff were always welcoming, the atmosphere congenial and the setting pleasant. My aunt was a big character, never losing her sense of humour despite short-term memory issues. The hearse drove to the home prior to her cremation and fifteen members of lovely staff came out to pay their respects on a beautifully sunny day. It was very moving. Between them, they were responsible for making the last episode of her 99-year-long life a happy time. Thank you.
My father-in-law is extremely happy since he arrived at Winchcombe Place. The staff could not be more friendly, helpful and attentive. He feels very at home, safe and secure. He loves the food and the cups of tea that arrive on a regular basis and the fact everything in his room is kept so clean and spotless. He enjoys the peace of the gardens and the sense of independence within the caring community that Winchombe Place provides so effectively. The staff are also very helpful and attentive to us as a family.
All the care, support has been very good. I know my brother is in the best place possible. Please keep up the good work! Many thanks.
It gives us huge peace of mind to know that my mother has such wonderful and caring people looking after her.
Thank you all.
Stay safe and keep smiling.
We visit dad very frequently hence ease and freedom of access is very important, so key-code access in the evenings is very much appreciated. Food is always great; which my dad always appreciates and so do I when I have coffee and cake in the downstairs reception area.
Dad is very well looked after... Thank you!!
My grandmother is in great hands, the care that she has received has been brilliant. Also, the advice and support that has been given to us by a number of the staff has been so helpful to my family and me.
Staff always welcoming and willing to listen to our concerns for our dear mother.
The care my mother gets is very good and has really improved her life. The staff are very friendly and help any way they can and are informative.
I have been fully supported in setting up her room, her new home, for her in time for her discharge from hospital. The help given has been so appreciated and there wasn't one member of staff who didn't offer to support me in one way or another.
All the staff that I have met, when visiting my mum in law, have been so friendly and supportive of her and she is in good spirits as she is settling in.
We are looking forward to being able to visit and have family time together where she is able to participate and it will be lovely to see her getting involved in the various activities that happen there.
All the staff are so nice and lovely. The rooms are very homelike. The food and drinks are at a great standard.
Mum has recently moved into Winchcombe Place due to failing memory. The staff have been welcoming and flexible, making Mum's move very straight forward. Mum's room is clean and bright with access to a small patio area for summer. The Manager has been extremely accommodating and made it very easy for us to bring in pictures and photographs to decorate the room and a bird feeder and birdbath for the garden. The decision to leave her home has not been an easy one for Mum but since the move, Mum seems much happier and really enjoys the stimulation of regular company and the range of activities that Winchcombe has been able to offer. I have been very reassured with our choice of Winchcombe Place and I am particularly pleased with Mum's obvious improvement in quality of life.
Entering, staff are friendly and helpful. The residence have choice of rooms for company o for being their own. Today I joined my sister and other residents for a church service and communion. They also do other activities, various. There is also a first-class cafe where they can go with family or friends, well-stocked. Also a nice garden with outside seating.
What we like about Winchcombe are the staff - whether it be the ladies at reception, the clinical leads, the carers on the ground floor and the activity staff - they are all lovely and made Mum and us feel very welcome.
Mum enjoys the activities, the food and being able to get her hair done in the on-site salon!
Winchcombe I found a very friendly place to live with good, regular meals. Very good accommodation and I particularly liked a few walks each day in the lovely garden, especially designed obviously. Also, if anything went wrong the staff put it right. I was a lot better for my stay there.
The carers are fantastic, and there are a few who go that extra bit to ensure my mum is always comfortable and safe. They are always friendly and extremely caring for my mum, and when I visit my mother they are very friendly and caring to me.
I am so glad my mum is here because I don't think there is a better care home anywhere, and we as a family know she will get the best always.
Thank you to all the staff who have in the past dealt with my mum and the same to those who are looking after her now and in the future too.
Keep it up all of you you are doing, in my opinion, a marvellous job.
I can’t fault the facilities or the care which my mother has received.
The admission process yesterday could not have been bettered, from the smiling face at Reception and through to all the other highly pleasant and professional staff involved. The welcoming lunch was first class. The paperwork formalities were completed with minimum fuss.
By the time I departed the new resident was relaxed, smiling and very much 'at home'. That evening, sounding very bright and 'chirpy' she phoned us to describe her excellent evening meal. Not only was she in better spirits than we had experienced for some months but we slept well too, knowing that she was in good hands. Our thanks to all concerned in this outstanding care home.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Winchcombe Place.
Accreditations
There are no accreditations posted yet for Winchcombe Place.
Meet the Team (1)

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.
Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.
As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.
My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.
I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.
The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.
When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.
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