
The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)



Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.
Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...
Care Provided by Winchcombe Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Dementia Residential Care
- For a maximum of 80 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Palliative / End of Life Care
Facilities
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Winchcombe Place for full pricing details and T&Cs.
Contact Winchcombe Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Claire Cullen (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Last Refurbishment: 2014
Room Information
- Single Rooms (80)
- Single Rooms with ensuite Wet Room (80)
Parking
- On site
Winchcombe Place Reviews (125)
Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years.
Over all time Winchcombe Place has 125 reviews.
Mum has settled quickly and commented on how kind the staff are.
Thank you for all your help at an important time of my mother's life.
Overall very friendly and professional approach to elders with the utmost respect for their individual needs and preferences. My mum was made to feel very welcome and a member of a family, it must be very difficult for the elders to be removed from their homes and belongings, you guys do a great job of making the transition easier. Thank you
This care home is very modern and well-equipped with everything your loved one would need. The staff are very helpful and kind, the staff do lots of things with the residents. My mother is being well looked after.
I've been so impressed with the quality of care, compassion and understanding shown by the Winchcombe staff in helping my aunt overcome a range of challenges to settle in. They have been equally welcoming towards the family and helpful in addressing our questions and concerns. The facilities themselves are very good and my aunt has enjoyed the garden when the weather allows. However, it is the staff who make the real difference in creating the caring and homely atmosphere. They really go the extra mile to care for the residents as individuals; providing a wide and generous range of activities and entertainment. I wish I could list all the names as there are so many stars, Senior Customer Relations, the hero carers and the wonderful late shift who so kindly welcomed us with such calm and kindness when we arrived back late with my aunt from hospital. A journey that began, as likely for many of us, with guilt and worry, has arrived at knowing my aunt's care is in very good hands.
As a whole family, we have been very impressed with all the staff who have looked after Dad, from giving him his medication to making sure his health and safety are well cared for. The food is freshly made each day, and the homemade cakes are just delicious... I can confirm myself!!
Visiting Dad was never a problem - always greeted with kindness, and communication was 100% - thank you.
I have been at Winchcombe Place for three weeks and am very happy. The care is excellent. Today I moved into a ground-floor room, which has made it even more like home. And apart from the good care, the food and activities on offer are excellent.
She has left with a positive feeling about the experience “the carers were so nice and helpful”. Mum enjoyed the activities and felt safe at the home as she knew there was always someone there to help her.
Personally, I found the experience very good, all the staff were so positive, cheery and helpful and understood the difficulties of caring for a parent.
Importantly even though Mum was only there for two weeks, I felt that the staff had got to know Mum and were building relationships with her.
If Mum decided that she wanted to make a move I would be very happy that she stayed at Winchcombe.
My father is very shy but the team makes sure that they have regular one-to-one interactions with him to get him out of his shell and go out of their way to make sure he has some of his favourite treats.
I can't thank the team enough for the care they have given my father.
When the plans commenced for Dad to be transferred from the hospital to the home, we received regular updates as to the latest status, when Dad arrived and how he had settled. The staff have made him feel really welcome finding out about his hobbies, interests and favourite foods. My mother has also been to visit Dad and also made to feel welcome with no pressure around the time of visits or length of stay. The care and attention Dad has received so far have been excellent.
My father has been a resident at Winchcombe Place for several months now and despite me living outside the UK, I’ve been able to visit him several times. I have always found Winchcombe Place to be very clean and tidy, the staff are professional, friendly and helpful both in person and on the telephone. My father’s room is well-appointed and from what I’ve seen, the food is good and to his liking. Overall, I am happy with the treatment he is getting there and he seems to be too. The only area in which there could be some improvement is in communication. He owns a mobile phone but he doesn’t always remember to switch it on and when the battery runs down it can be a day or two before this is noticed. It is possible to talk to him by being put through from reception to a cordless phone but that relies on there being somebody available in that part of the home to answer it, and the people working there are usually very busy. Therefore I don’t get to speak to him as often as I’d like.
Many thanks for your kind comments about the care provided to your father. At Winchcombe Place, we place great importance on living a healthy and nutritional lifestyle, as well as tailoring our meal options to suit residents’ preferences, so we are happy to hear this feedback. We are also pleased...
My mother's move to Winchcombe Place occurred in June 2021 and all aspects of the move were handled with cheerful efficiency by the Customer Relations Manager. One or two initial problems following the move were dealt with quickly, and my mother now feels well settled in her new surroundings and very appreciative of the 24-hour care she receives. It is certainly reassuring for me and my wife to know that she is being so well looked after and that visits are so much easier than when she was living on her own 150 miles away. It was also an enormous help that we could establish a direct telephone line to her room so that, even when it hasn't been possible to visit her when the home is in lockdown, we have still been able to keep in touch. On the day of her 105th birthday and also at Christmas the staff went out of their way to celebrate with her, and without exception, all her carers are extremely friendly and helpful. She enjoys regular visits from the hairdresser and chiropodist.
We have come in for a short stay whilst our home is rewired. We have received such amazing care from everyone. Nothing is too much trouble for them I have so much laughter and banter with the staff whilst they are caring for me. I had wanted some magazines and they went and got them for me. Well done to everyone. The activities are not available at the moment.
From the moment we were contacted by the Customer Relations Manager, regarding a place for my Mother who has been diagnosed with Alzheimer's Dementia, the service we have received from all the staff has been excellent. As a family, we were so concerned about the transition of her going into the home but she was welcomed by the Customer Relations Manager who kindly took my Mother by the arm and gently guided her into the home. I was able to leave her knowing that she was in such safe hands. We receive regular updates and photographs of her and it is such a comfort to know that she is now being so well cared for. I would highly recommend Winchcombe Place care home to anyone.
My mother-in-law is currently in Winchcombe Place for a period of convalescence to help her recovery from Covid. She had previously been in hospital over Christmas. My husband and I were very anxious about her move, as due to the pandemic, we had not been able to visit her and had to trust the professionals who found this placement. We could not be happier. The staff at Winchcombe have all been amazing, settling in my mother-in-law and answering all our many questions. Nothing has been too much trouble. They even arranged a Zoom call in the first few days so that we could all see each other - this was the first time we had seen each other for over 6-weeks and was just amazing! We agreed to share pictures on their Facebook page so that others could share our delight. I think the pictures speak a thousand words! I would have no hesitation in recommending Winchcombe to any other family. It truly is a home from home.
Winchcombe Place is fantastic, our families can’t thank you enough for the fantastic job that you are doing.
My room was excellent, my clothing regularly laundered, and the food was attractively served and appetising. The daily care I received during my stay was also excellent, the carers all being friendly and mindful of my personal requirements especially at a time that required everyone to be vigilant in observing sanitising and the strict rules in place to keep me safe from the possibility of contracting the Coronavirus.
I appreciated the help I that received with my iPad, which is important to me, and I received my daily newspaper without which I am lost!
I thank you for the exemplary care I received during my stay and hope to see you again in future times that are not so stressful.
Caring friendly atmosphere with a warm feeling of home. Mum has been in here a year now and is happy, clean and checked up on regularly. Food is good and her medical needs are always met with high standards. Good choice.
The team at Winchcombe have been fantastic through such difficult times. Before the lockdown they made my mother very comfortable even though she was very confused. There have since been a couple of incidents that have required trips to the hospital and they have been fantastic. The staff are heroes.
Everyone is helpful and friendly.
So far we are extremely happy with this care home.
My father suffered a stroke four years ago and has been a resident at Winchcombe Place almost since that time. He has settled well into life there and is well known to all members of staff, from carers to domestic to management, a testament to the friendly and welcoming nature of Winchcombe Place as a whole. I, as well as my father, feel that we now have an extended family, always willing to go the extra mile to ensure happy surroundings for their residents. Staff always ensure he is comfortable with his favourite nibbles and will drop by with a cup of tea to have a chat as time permits, he always enjoys banter and this goes a long way to making him feel 'at home'. Lockdown has been difficult for everyone but WP has ensured that residents have had social media access to families unable to visit, and relatives have been given much-needed regular updates. Suffice to say, I have no doubt that my father is in good hands whilst I am unable to visit him.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 10 December 2021Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeRequires improvement
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (44) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Winchcombe Place.
Accreditations
There are no accreditations posted yet for Winchcombe Place.
Meet the Team (1)

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.
Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.
As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.
My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.
I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.
The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.
When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.
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