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Winchcombe Place

Maple Crescent, Newbury, Berkshire RG14 1LN
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The atmosphere is always a happy one with the staff laughing and joking with the residentsRichard M(Regular Volunteer)
Winchcombe Place, Newbury
Winchcombe Place, Newbury
Winchcombe Place, Newbury

Winchcombe Place in Newbury is a purpose-built care home offering high-quality residential care and respite care for older people, including those who are living with dementia.

Each en-suite bedroom has its own flat screen TV, phone and internet connections, and ground floor rooms offer direct access to the garden. Residents love the hair and beauty salon, café, cinema room and library and there are also regular activities in the vintage-themed lounge...  

Care Provided by Winchcombe Place

Primary Care Categories

  • Older Person Care
  • Dementia

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Palliative / End of Life Care

Facilities

  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,776From £1,998
Residential Dementia CareFrom £1,871From £2,104
Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees

for respite stays.

What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services

• WiFi internet access

Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply

an agreed hourly charge for this service.

Contact Winchcombe Place to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Claire Cullen (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2014

Room Information

  • Single Rooms (80)
  • Single Rooms with ensuite Wet Room (80)

Parking

  • On site

Winchcombe Place Reviews (125)

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9.8

Winchcombe Place has a Review Score of 9.8 (9.838) out of 10, based on 25 reviews in the last 2 years. Over all time Winchcombe Place has 125 reviews.

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Showing 125 reviews matching selected criteria
Review from C C (Daughter of Resident) published on 16 January 2023 Submitted via Website
Overall Experience
Everyone is very helpful at each step of the way which was much appreciated at a difficult time.
Mum has settled quickly and commented on how kind the staff are.

Thank you for all your help at an important time of my mother's life.

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Review from Michael A (Son of Resident) published on 4 January 2023 Submitted via Website
Overall Experience

Overall very friendly and professional approach to elders with the utmost respect for their individual needs and preferences. My mum was made to feel very welcome and a member of a family, it must be very difficult for the elders to be removed from their homes and belongings, you guys do a great job of making the transition easier. Thank you

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Review from L S (Daughter of Resident) published on 22 December 2022 Submitted via Postal Card
Overall Experience

This care home is very modern and well-equipped with everything your loved one would need. The staff are very helpful and kind, the staff do lots of things with the residents. My mother is being well looked after.

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Review from Helen S (Niece of Resident) published on 15 December 2022 Submitted via Website
Overall Experience

I've been so impressed with the quality of care, compassion and understanding shown by the Winchcombe staff in helping my aunt overcome a range of challenges to settle in. They have been equally welcoming towards the family and helpful in addressing our questions and concerns. The facilities themselves are very good and my aunt has enjoyed the garden when the weather allows. However, it is the staff who make the real difference in creating the caring and homely atmosphere. They really go the extra mile to care for the residents as individuals; providing a wide and generous range of activities and entertainment. I wish I could list all the names as there are so many stars, Senior Customer Relations, the hero carers and the wonderful late shift who so kindly welcomed us with such calm and kindness when we arrived back late with my aunt from hospital. A journey that began, as likely for many of us, with guilt and worry, has arrived at knowing my aunt's care is in very good hands.

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Review from Vicky H (Daughter of Resident) published on 8 December 2022 Submitted via Website
Overall Experience
Winchcombe Place is a truly, lovely care home, well looked after, very clean, and most importantly, loving, understanding, caring staff being management, receptionists, careers, maintenance and all other staff members. We choose Winchcombe Place because of the staff, facilities and their outlook on being careers. My dad needed some respite, and he has dementia and needed extra care, and Winchcombe was very understanding of our needs, and the staff were incredibly supportive of our family and helped to settle Dad in and for him to become aware of his new surroundings.
As a whole family, we have been very impressed with all the staff who have looked after Dad, from giving him his medication to making sure his health and safety are well cared for. The food is freshly made each day, and the homemade cakes are just delicious... I can confirm myself!!

Visiting Dad was never a problem - always greeted with kindness, and communication was 100% - thank you.

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Review from Mavis M (Resident / Service User) published on 21 November 2022 Submitted via Postal Card
Overall Experience

I have been at Winchcombe Place for three weeks and am very happy. The care is excellent. Today I moved into a ground-floor room, which has made it even more like home. And apart from the good care, the food and activities on offer are excellent.

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Review from Maureen M (Daughter of Resident) published on 26 May 2022 Submitted via Website
Overall Experience
Mum came in for a two-week respite to assist with recovery of a minor operation and also to experience the difference between living at home alone with carers compared to being in a care home.
She has left with a positive feeling about the experience “the carers were so nice and helpful”. Mum enjoyed the activities and felt safe at the home as she knew there was always someone there to help her.
Personally, I found the experience very good, all the staff were so positive, cheery and helpful and understood the difficulties of caring for a parent.
Importantly even though Mum was only there for two weeks, I felt that the staff had got to know Mum and were building relationships with her.

If Mum decided that she wanted to make a move I would be very happy that she stayed at Winchcombe.

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Review from S S (Daughter of Resident) published on 23 May 2022 Submitted via Website
Overall Experience
Having to put your loved ones into a care home can be a daunting experience, however, I cannot praise enough the level of care and compassion all of the carers and management team have shown towards my father.
My father is very shy but the team makes sure that they have regular one-to-one interactions with him to get him out of his shell and go out of their way to make sure he has some of his favourite treats.

I can't thank the team enough for the care they have given my father.

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Review from Emma A (Daughter of Resident) published on 6 April 2022 Submitted via Website
Overall Experience
My father moved to Winchcombe Place just under a week ago, having moved straight from hospital to the home. Although he has only been at Winchcombe a few days, we have been really pleased with the care and support received so far. The staff at Winchcombe ensured his room was freshly decorated, all his paintings and pictures hung and his belongings all unpacked in his room ready for his arrival. This meant a great deal to us as moving Dad out of the family home of 35 years into a residential home was an emotional step.

When the plans commenced for Dad to be transferred from the hospital to the home, we received regular updates as to the latest status, when Dad arrived and how he had settled. The staff have made him feel really welcome finding out about his hobbies, interests and favourite foods. My mother has also been to visit Dad and also made to feel welcome with no pressure around the time of visits or length of stay. The care and attention Dad has received so far have been excellent.

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Review from A P (Son of Resident) published on 8 February 2022 Submitted via Website
Overall Experience

My father has been a resident at Winchcombe Place for several months now and despite me living outside the UK, I’ve been able to visit him several times. I have always found Winchcombe Place to be very clean and tidy, the staff are professional, friendly and helpful both in person and on the telephone. My father’s room is well-appointed and from what I’ve seen, the food is good and to his liking. Overall, I am happy with the treatment he is getting there and he seems to be too. The only area in which there could be some improvement is in communication. He owns a mobile phone but he doesn’t always remember to switch it on and when the battery runs down it can be a day or two before this is noticed. It is possible to talk to him by being put through from reception to a cordless phone but that relies on there being somebody available in that part of the home to answer it, and the people working there are usually very busy. Therefore I don’t get to speak to him as often as I’d like.

Reply from Samantha Debenham, Personal Assistant at Winchcombe Place

Many thanks for your kind comments about the care provided to your father. At Winchcombe Place, we place great importance on living a healthy and nutritional lifestyle, as well as tailoring our meal options to suit residents’ preferences, so we are happy to hear this feedback. We are also pleased...  

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Review from Richard M (Son of Resident) published on 1 February 2022 Submitted via Website
Overall Experience

My mother's move to Winchcombe Place occurred in June 2021 and all aspects of the move were handled with cheerful efficiency by the Customer Relations Manager. One or two initial problems following the move were dealt with quickly, and my mother now feels well settled in her new surroundings and very appreciative of the 24-hour care she receives. It is certainly reassuring for me and my wife to know that she is being so well looked after and that visits are so much easier than when she was living on her own 150 miles away. It was also an enormous help that we could establish a direct telephone line to her room so that, even when it hasn't been possible to visit her when the home is in lockdown, we have still been able to keep in touch. On the day of her 105th birthday and also at Christmas the staff went out of their way to celebrate with her, and without exception, all her carers are extremely friendly and helpful. She enjoys regular visits from the hairdresser and chiropodist.

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Review from M C (Respite Resident) published on 4 March 2021 Submitted via Postal Card
Overall Experience

We have come in for a short stay whilst our home is rewired. We have received such amazing care from everyone. Nothing is too much trouble for them I have so much laughter and banter with the staff whilst they are caring for me. I had wanted some magazines and they went and got them for me. Well done to everyone. The activities are not available at the moment.

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Review from Michael F (Son of Resident) published on 17 February 2021 Submitted via Website
Overall Experience

From the moment we were contacted by the Customer Relations Manager, regarding a place for my Mother who has been diagnosed with Alzheimer's Dementia, the service we have received from all the staff has been excellent. As a family, we were so concerned about the transition of her going into the home but she was welcomed by the Customer Relations Manager who kindly took my Mother by the arm and gently guided her into the home. I was able to leave her knowing that she was in such safe hands. We receive regular updates and photographs of her and it is such a comfort to know that she is now being so well cared for. I would highly recommend Winchcombe Place care home to anyone.

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Review from Jenny M (Daughter-in-law of Resident) published on 26 January 2021 Submitted via Website
Overall Experience

My mother-in-law is currently in Winchcombe Place for a period of convalescence to help her recovery from Covid. She had previously been in hospital over Christmas. My husband and I were very anxious about her move, as due to the pandemic, we had not been able to visit her and had to trust the professionals who found this placement. We could not be happier. The staff at Winchcombe have all been amazing, settling in my mother-in-law and answering all our many questions. Nothing has been too much trouble. They even arranged a Zoom call in the first few days so that we could all see each other - this was the first time we had seen each other for over 6-weeks and was just amazing! We agreed to share pictures on their Facebook page so that others could share our delight. I think the pictures speak a thousand words! I would have no hesitation in recommending Winchcombe to any other family. It truly is a home from home.

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Review from Mary B (Daughter of Resident) published on 25 November 2020 Submitted via Website
Overall Experience
From the moment we contacted Winchcombe, the staff have been utterly amazing. We had the difficult task of moving mum, who has Alzheimer’s, directly from a hospital stay into a care home in September this year. The help and advice given and the ability to show us virtually around was outstanding. Mum’s room was set up with her own possessions with so much care, and she has been made to feel so welcome. It took a couple of weeks for mum to accept that this was her new home, but once over that hurdle, well managed by the staff, her health and wellbeing have improved so much, and she is full of smiles when we video call. Care is never far away, and we are so relieved that in this awful pandemic, we know that mum is being so well looked after.

Winchcombe Place is fantastic, our families can’t thank you enough for the fantastic job that you are doing.

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Review from Barrie H (Respite Resident) published on 24 November 2020 Submitted via Website
Overall Experience
I stayed at Winchcombe Place for two weeks of respite care in October 2020.
My room was excellent, my clothing regularly laundered, and the food was attractively served and appetising. The daily care I received during my stay was also excellent, the carers all being friendly and mindful of my personal requirements especially at a time that required everyone to be vigilant in observing sanitising and the strict rules in place to keep me safe from the possibility of contracting the Coronavirus.
I appreciated the help I that received with my iPad, which is important to me, and I received my daily newspaper without which I am lost!

I thank you for the exemplary care I received during my stay and hope to see you again in future times that are not so stressful.

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Review from Simon A (Son of Resident) published on 11 November 2020 Submitted via Website
Overall Experience
Winchcombe Place is a nursing home I recommend for the elderly.

Caring friendly atmosphere with a warm feeling of home. Mum has been in here a year now and is happy, clean and checked up on regularly. Food is good and her medical needs are always met with high standards. Good choice.

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Review from Richard H (Son of Resident) published on 10 November 2020 Submitted via Website
Overall Experience

The team at Winchcombe have been fantastic through such difficult times. Before the lockdown they made my mother very comfortable even though she was very confused. There have since been a couple of incidents that have required trips to the hospital and they have been fantastic. The staff are heroes.

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Review from Joanne D (Daughter of Resident) published on 10 November 2020 Submitted via Website
Overall Experience
Absolutely outstanding, from initial contact with the customer relations manager, this care home has made the transition for Dad going into the care home bearable.
Everyone is helpful and friendly.

So far we are extremely happy with this care home.

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Review from R B (Daughter of Resident) published on 15 June 2020 Submitted via Website
Overall Experience

My father suffered a stroke four years ago and has been a resident at Winchcombe Place almost since that time. He has settled well into life there and is well known to all members of staff, from carers to domestic to management, a testament to the friendly and welcoming nature of Winchcombe Place as a whole. I, as well as my father, feel that we now have an extended family, always willing to go the extra mile to ensure happy surroundings for their residents. Staff always ensure he is comfortable with his favourite nibbles and will drop by with a cup of tea to have a chat as time permits, he always enjoys banter and this goes a long way to making him feel 'at home'. Lockdown has been difficult for everyone but WP has ensured that residents have had social media access to families unable to visit, and relatives have been given much-needed regular updates. Suffice to say, I have no doubt that my father is in good hands whilst I am unable to visit him.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 10 December 2021
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeRequires improvement
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (44) & Events (0)

News
  • 29 May 2026

    Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...

  • 29 May 2026

    Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...

  • 29 May 2026

    Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...

Upcoming Events

There are no upcoming events for Winchcombe Place.

Awards / Recognitions (120)

  • 23 Jul 2026Recipient: Care UK
  • 13 Jul 2026Recipient: Care UK
  • 26 Jun 2026Recipient: Care UK

Accreditations

There are no accreditations posted yet for Winchcombe Place.

Meet the Team (1)

Claire Cullen
Claire CullenJob Title:Home ManagerJoined: 2024

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community.

Before this, I was working as a Home Manager of a nursing home for residents living with dementia who required nursing care.

As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.

My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.

I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.

The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.

When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Winchcombe Place to verify any information. View our terms and conditions. Winchcombe Place has an Enhanced Service -more info.