Gedling Village Care Home, Nottingham, Nottinghamshire
Gedling Village Care Home, Nottingham, Nottinghamshire
Gedling Village Care Home, Nottingham, Nottinghamshire

Gedling Village Care Home is a 60 bed home specialising in Residential and Dementia care for long or short stays or day care. The priority is to ensure people feel safe, secure, cared for, welcomed and respected. Carers want residents to feel truly at home, with a comfortable place to live, lots to do, fantastic food, and in a place where their dignity and privacy is respected at all times. The homely environment has been designed to aid orientation around the home while providing an interesting and stimulating place to live. All rooms are ensuite and there is a garden with raised beds for those who enjoy the outdoors. In addition to the Care Home there are also 13 luxury flats which offer the opportunity to live in your own home with the knowledge that staff are available when you need them. The apartments include kitchen/lounge, bedroom, toilet with wash basin and shower.

Group: Pearlcare

Person in charge: Tracey Wright (Manager)

Local Authority / Social Services: Nottinghamshire County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Single Rooms: 60

Rooms with ensuite WC: 60

Latest Care Quality Commission* Report on Gedling Village Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

Please Contact Us for Latest Vacancies

Reviews

9.6 Gedling Village Care Home has a Review Score of 9.6 (9.621)

The Review Score of 9.6 (maximum of 10) for Gedling Village Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 20 Reviews over all time. This Average Rating is also the rating value for Gedling Village Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 14 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.621 for Gedling Village Care Home is calculated as follows: ( (169 Excellents x 5) + (58 Goods x 4) + (6 Satisfactorys x 3) + (7 Poors x 2) ) ÷ 240 Ratings = 4.621

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    The 5 Points relating to the number of positive Reviews for Gedling Village Care Home is based on 14 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 14 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    18
  • Good
    1
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Gedling Village Care Home?

  • Extremely LIKELY
    18
  • Likely
    1
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Gedling Village Care Home

  • Daughter of Resident/Service User
    5
  • Son of Resident/Service User
    4
  • Niece of Resident/Service User
    2
  • Son-in-law of Resident/Service User
    2
  • Brother of Resident/Service User
    1
  • more

My sister-in-law has been in Gedling Village Care Home since June 2016. Her care has been excellent and any concerns we have had have been addressed by the staff. It has been a great comfort to us to know she has been cared for so well.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband was admitted into full-time care on 11 May 2017. He has Parkinsons - this is his 16th year. He has used the home for respite over the past year and therefore was fully acquainted with it. His request, when admitted to full-time care, was for a room on the ground floor. As soon as one became available his wish was fulfilled and he is now established in his room.

His condition is degenerative and staff have adapted to this, assisting in every way possible. They are patient and caring. Medication is given on time and fluids are given throughout the day.

I, as his wife, am able to relax knowing he is having the best possible care.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Spent almost the whole day, stopped there for lunch and tea, it was my aunts birthday and the carers made her feel very special. They have always made me feel wanted when visiting and always provide refreshments at all times of the day, they are very caring towards my aunt and I appreciate them for doing so.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

Very caring pleasant staff who are excellent in everything they do.
Meals are very good, prepared fresh daily.
All clients are helped with whatever they need.
The layout of rooms and facilities are well signed.
The bedrooms are ensuite and clean and well furnished.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Satisfactory

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

The last 8 days of my mother's life at Gedling Village Court care home was excellent, the staff could not have been better. My mother was a resident for three years during which time the ownership changed, And Pearlcare bought the home. A few months ago the management decided to change the daily routine, I was informed and liked the proposed changes but it was not implemented in a good manner causing staff resignations and a very strained atmosphere and in my opinion poor care. This is now recovering and hopefully will prove a success for residents.

How likely would you be to recommend Gedling Village Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Good

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The staff are a great asset to this home. They treat the residents with respect and dignity. The staff are always busy and rushed off their feet. The home is well cared for and nicely decorated.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The staff are very supportive and approachable and when my wife had to be admitted to hospital for an infection, kept in touch and both took and collected her from the hospital. The rooms are very clean and comfortable. My wife was transferred from another care home and has settled in very well. There is a calmness in the care home which is re-assuring to both residents and staff.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

In December 2016 and after excellent support and advice from the senior staff at Gedling Care Home, my mother was admitted to the home. In providing further evidence to the local authority it was agreed that my mother needed long-term care and Gedling was the most appropriate place. I have visited the home on numerous occasions and have seen the staff treat my mother with dignity, care and support.

Throughout the staff have been attentive and provided information of a practical nature to all of us who have visited my mother. Today my mother is nearing the end of her life and all I can say is that she could not have been in better hands at the end.
The manager has bent over backwards to ensure the family has been welcomed and supported. My sincerest thanks to an excellent team.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

The supervisory team were very supportive in managing mums entry requirements as specified by the funder.
They adjusted to her changing needs, keeping us advised at all times.
Special requests were attended to willingly and in a timely way.
All visitors were made welcome at all times.
All the team were smiling, friendly and positive and always professional.
During mums last 3 days she received 1/2 hourly checks 24/7 which was a great comfort to all the family.
Additionally, senior staff stayed way beyond their usual hours to ensure her care and support the family.
The visiting GP was especially professional and diligent.
Very may thanks to all the team.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father has been a resident at Gedling Village Care Home since May 2013. The care he has received has been faultless. He died at the care home on 23/12/16 and again the care and compassion shown to him and myself was exceptional. As a nurse myself, I could see that the carers were genuinely going above and beyond their duties to ensure my father kept his dignity and was looked after. The home is always clean, tidy and the other residents always look happy and cared for. The staff make the place feel like 'home'.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The care my mum receives is excellent. The staff are always friendly and caring to mum and have lots of time for us if we have any concerns or questions. The home, including rooms, are always spotlessly clean and there are no offensive smells. The management are readily available and always happy to talk.
The food always looks good and smells great. Laundry is always clean and well ironed. I have one complaint that events like summer fayres or the Christmas party and entertainment are not advertised enough in advance.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Good

Outstanding standards thoughtful caring and considerate and truly empathetic to your needs and situation. The lady I dealt with was a true ambassador.
Nothing is too much trouble cleanliness, hygiene and above all else, they care offered us second to none. Thank you.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

With senior staff, my wife and I reviewed the condition of my mother in law. The staff explained the measures taken to ensure palliative care, especially since her recent discharge from hospital. We fully concurred with what is being and has been done during my mother in law's stay and we all agreed a DNR policy was best for her, given her condition and circumstances. We are extremely happy with all that is done for her and we are reassured that her comfort in the home is paramount.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Through my work, I have visited many care homes in the area and Gelding Village is by far the best. The home is very well run with caring efficient staff. Everyone is friendly and the residents are happy and involved in a number of activities. I would recommend this home to anyone.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Our Aunt lived at Gedling Village Care Home after losing her husband. Apart from ill health, she was also grieving badly. We were her only family and live in Cardiff but we never had any issue with the care she received, we had regular updates and the staff were so kind to us when we visited. Our Aunt was extremely happy at Gedling and spoke of it as home. After a hospital stay, we were concerned they may not have taken her back but the staff insisted that they would continue to care for her at Gedling despite knowing she was very ill. Sadly our Aunt passed away recently and the team at Gedling went above and beyond to make her last days as peaceful and painless as possible. We always felt she was safe in their hands and this gave us peace of mind throughout . I would recommend Gedling Village to anyone and can only hope we will find as good a Care Home in our own area if ever needed.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My gran went into the care home for two-week respite care, and within four days had decided she wanted to stay permanently. She is still enjoying her time there and loves talking to all the other residents and I believe nan realises that care homes are not where the elderly are left abandoned. The staff seem lovely and always polite and helpful, it has been lovely to see her settle in so well and thrive with new people as she had become quite isolated.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Following the hospitalisation of his carer my brother who suffers with Alzheimer's needed urgent respite accommodation and this was provided within two days of contacting Gedling Village. He has settled in very well and is looked after by friendly, caring staff.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

My father had lived alone until he was 85, but the staff at Gedling Village made him feel very welcome. He went in for a short stay and didn't want to go home. The rooms were large and modern, with a full service wet room, a nice and pleasant day room, with games and activities suitable for the residents. To my amazement my dad joined in. As my father came to the end their conduct was brilliant, one member of staff going with dad to hospital and staying with him until a member of the family could attend.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My mother is in Gedling Village Care Home and has dementia. She is very well cared for and is happy to be a resident there. She says the food is good and has a very nice room which is always cleaned well. We are happy with the care my mother gets and also happy with the staff and management.

How likely would you be to recommend Gedling Village Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Good

Value for Money: Excellent

Not enough trained staff. Not informing us when accidents happen. Personal items lost.

How likely would you be to recommend Gedling Village Care Home? Extremely Unlikely

Average Rating: 

 2.6 out of 5

Overall Standard: Poor

Facilities: Satisfactory

Care / Support: Poor

Cleanliness: Satisfactory

Treated with Dignity: Poor

Food & Drink: Satisfactory

Staff: Poor

Activities: Poor

Management: Poor

Safety / Security: Good

Rooms: Good

Value for Money: Poor

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