Gedling Village Care Home

My Dad passed away on 15th December 2020 at Gedling Village Care Home. Our family would like to thank all the staff that were involved in caring for Dad. They have gone above and beyond the call of duty. The care and kindness they have shown him and our family while he has been there have been wonderful. If anyone finds themselves in the same distressing situation as we have as a family, we hope you find somewhere as caring and compassionate as Gedling Village Care Home.

My wonderful husband was living in Gedling Village Care Home for just over 2 years and the time he spent there was wonderful. Brilliant care staff all very friendly and caring, I spent many happy hours there getting to know staff and residents and doing my best to make my husband happy, all the lovely events which were put on for the residents were lovely from cake making, games, singing and lots of other activities, there were days out to visit garden centres, boat trips, trips to the pantomime etc all done with lots of loving care. All the amazing food cooked by wonderful kitchen staff many a time I have enjoyed a meal. It was sad when my husband passed away but during that time everyone went out of their way to give me support and love I will never forget. Keep up the good work all your lovely staff.

They all worked very hard to create a new home for mum and I know she was contented, relaxed and happy there. She had her own armchair and personal routines. She would hug and kiss the carers she knew best. I believe mum loved them as she loved family members and you can't give higher praise than that. Gedling Village is run very well indeed by a warm, caring, hands-on manager who is highly respected by her staff. It thoroughly deserves 'Outstanding.'

Unfortunately, my dad passed away at the end of August 2020, and the condolences and support offered to us from all at Gedling Village are truly appreciated. Thank you for all you have done.

Mum moved to Gedling Village in February 2019. I looked at other care homes and then went to look round Gedling Village - I instantly liked it. The home is lovely and bright and airy, modern and very well kept. The residents bedrooms are very roomy with en suite bathrooms and the residents are encouraged to have their personal pictures and ornaments etc. I have been visiting my mum when the meals arrive which always look nice and mum has never complained about the food. The staff are brilliant, they are very caring and constantly making sure that residents have plenty of drinks, together with a few snacks between meals. I think that all the staff have worked brilliantly through the Coronavirus to keep the home virus free and to carry on working through this very difficult time. The entertainment and outings that the home provides are very good. Mum has enjoyed several outings to the pantomime, beauty spots etc and the home regularly have music and singing artists.

Mum has now been resident at Gedling Village Care Home for 20 months and continues to be happy and well cared for. Her room is clean and comfortable. There seems a good and quite varied range of food provided; visitors are welcomed; and in 'normal times' a wide range of activities take place in which she can and often does participate, some of which are pictured on the Home's social media page. As I write this, it remains closed to external visitors because of the national Coronavirus crisis, but great care has been taken by Management and Staff to protect Residents and ('touch wood'!) this has been very effective so far. Mum has a good relationship with Staff and there is lively banter and encouragement to participate in activities, all of which help to keep her active and alert. Please do not be discouraged by the early 2019 CQC Report, which caught the Home at a brief difficult moment that is now long behind them. My family and I have nothing but praise for Gedling Village Care Home, and would gladly recommend it to others.

Thank you all so very much for your care and compassion.

We visited a number of care home before choosing Gedling Village Care Home. We chose this home due to the initial 'feel'/atmosphere when you entered the building, it was a clean, bright, modern building with excellent security gate. The staff were welcoming, polite and professional. They spoke to residents and each other with friendliness, respect and dignity and appeared to enjoy their job. The residents were dressed appropriately and clean. There were activities whilst I visited but cannot comment on whether this could be improved with increased sessions as my contact was weekly rather than daily. The food was cooked on-site and plentiful - drinks were available at all times. My Mums room was very comfortable and spotlessly clean, laundry excellent. Areas for improvement - more staff in lounge at staff meeting times. More access to chiropody appointments.

I cannot speak highly enough of Gedling Village, it is a remarkable place. Whilst my mother spent only a short period of time in their care the love and compassion shown to both her and my father was incredible. Sadly mum passed away in the home, but they were caring, professional and loving to the end. Would I recommend Gedling Village? Most certainly - I couldn't have asked for more.

The attention to detail and the care that my wife received was second to none. I cannot thank the staff enough for looking after my wife. Every morning she was like a new pin in her attire. I was amazed at the concern for my well being. You have got an ace team there.

Sadly my mum passed away earlier this week after 3 1/2 years residing at Gedling Village. In all that time we were very grateful for the friendly and courteous care that she received which appeared to us to be of the very highest standard. The home was kept spotlessly clean and the food always looked appetising. My mum never had a complaint.

My dad and step mum came to stay at Gedling in October 2018. My step mum has dementia but dad didn't but he had mobility issues. They were made very welcome by the excellent staff and managers. They were both happy and settled quickly. My dad really loved the carers, enjoying a joke and banter with staff and they all liked him too. He did complain about the food but he was very fussy. My step mum liked the food and it looked fine to me. Every care was given to my dad especially in the last few weeks of his life. I couldn't have asked for more. Only negative is they need more staff.

I found Gedling Village Care Home very homely, very friendly, great management and staff. Good facilities and very clean and certainly recommend it. Thank you for caring for my Mam.

Mum had been a resident since March 2016. She was very well looked after for her physical and mental needs. Lovely honest, reliable staff and management. Extremely grateful to them all.

Our first impressions of this care home were that the residents seemed happy and ‘engaged’ and well cared for. The facilities were bright and clean and suitable for elderly residents. My cousin was only there for two weeks but we were very pleased with the way she had settled in and extremely pleased with the caring and professional attitude of everyone working at the home. We were particularly impressed with the care taken to get to know my cousin’s needs, even before she went into the home.

Very kind and friendly staff, made my Mum feel very welcome. I was comforted knowing that my Mum was being well cared for. They were flexible over meal times when we were visiting my Dad in hospital. The meals and menu were always varied with a couple of choices. Mum joined in with some of the activities and was never short of company.

My mother-in-law spent 3 1/2 years in Gedling Village and we are grateful, in particular to the senior staff who have been consistent in their good humour and professional courtesy.

After much deliberation and having visited many care homes in the area we eventually found Gedling Village Care Home. When I brought my Mother for a visit the interest shown in her and her needs confirmed our choice. We haven't been disappointed, they have adapted her care fluidly as her needs changed. The most important aspect of their care, to me, is that they truly protect her dignity, even at difficult times. Because of this, my Mother has settled into a new home in a new town happily at the age of 94. No mean feat.

All the staff were wonderful.

It really feels like part of the family.