- UK Care Homes Search
- Care Homes in Wales
- Care Homes in Cardiff
- Care Homes in Cardiff Area
- Care Homes in Cardiff
- Hallmark Penylan House care home







Penylan House Nursing Home is located in the suburbs of Cardiff and offers residential care and nursing care as well as dementia care.
Their staff recognise that moving into a care home is a big change in someone's life and and they do all they can to help new residents settle into life at the home.
Care is tailored to the individual and there is a real focus on wellbeing at the home. Their lounge and dining areas are welcoming and friendly.
Care Provided by Hallmark Penylan House
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 75 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Phone Point in own room
- Television point in own room
Funding & Fees
Weekly Charges per Person
The price(s) shown are provided by the care home. Contact Hallmark Penylan House for full pricing details and T&Cs.
Contact Hallmark Penylan House to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you choose a care home based in Wales, you may be eligible for the Welsh NHS-funded nursing care contribution of at least £201.74 per week. This support is not reflected in the fee amount shown, and the actual contribution may be higher depending on the Local Health Board.
Good to Know
Group / Owner
- Hallmark Luxury Care Homes
- Private Owned
Person in charge
- Jelton Moyo(Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: -1
- Last Refurbishment: 2013
Room Information
- Single Rooms (75)
- Single Rooms with ensuite Wet Room (75)
Visiting
- No restriction on visiting hours
Parking
- Penylan car park is accessed directly from Pen-Y-Lan Road. Approximately 21 car parking spaces in the car park with 4 reserved as accessible parking. No designated parking for staff or visitors. All spaces are free to be used. The car park is flat and well lit. The car park is regularly litter picked and cleaned. The car park is also well protected by Closed Circuit Television (CCTV)
Hallmark Penylan House Reviews (57)
Hallmark Penylan House has a Review Score of 9.7 (9.722) out of 10, based on 16 reviews in the last 2 years.
Over all time Hallmark Penylan House has 57 reviews.
A fantastic care home which offers loads of different activities for the residents and they also host amazing family days throughout the year. I highly recommend this care home. The staff are incredible with all residents.
Thank you so much for your lovely review of Penylan House. I will pass on your comments to all staff. We strive to give excellent care to our residents and to offer a wide range of activities, to meet all residents' needs.
Well done to all, I cannot thank you enough.
I will pass on your lovely words to all staff that look after Mum.
My husband entered the care home six months ago, I was devastated, I didn't know what to expect but I did not need to worry. My husband has settled in far quicker than I expected. Everyone has been amazing, they are wonderful to me and my husband. It feels like, when I visit, I am coming to my second home. Thank you Penylan House Nursing Home, carers, management, activities, cleaners and everyone.
Thank you so much for your lovely review of Penylan House. We are so pleased that you are happy with all aspects of your husband's care. I will pass your lovely comments on to all of the staff.
Mum has been at Penylan since June 2020. The staff are outstanding, nothing is too much trouble and they always take the time to listen to you and answer your questions. Standards of hygiene, food and entertainment is excellent. Excellent service from doctors at the local surgery. Would recommend this home to anyone with complete confidence that their loved one would be safe and well cared for.
Thank you for your lovely review. We are very humbled by your kind words. We are very happy that you are pleased with the care and support your loved one has been given. Your lovely review and comment will be passed on to the staff.
Since dads recent move into Penylan House Nursing Home, we have been reassured about his care. The staff have been so kind and caring to dad settling him in. As a family visiting, we have always been made to feel welcome. His dignity and the care given to dad we feel have been gold standard.
Thank you for your lovely review. We are very humbled by your kind words. We are very happy that you are pleased with the care and support your loved one has been given. Your lovely review and comment will be passed on to the staff.
The staff, carers, and management make it a lot easier for us to make the decision to leave Mum in their care. Mother has settled to her new life and routines made easier by the care, help and compassion shown to her by everyone that comes into contact with Mum.
Thank you for your wonderful review. We are very humbled by your kind words. We are very happy that you are pleased with the care and support your loved one has been given. Your fantastic review and comment will be passed on to staff.
Since my father has been in the nursing home, it has been so reassuring to see how well looked after and respected he is. The staff are so friendly and caring towards him and all the family. Everybody that works there takes the time to say hello to my father and us, and they say what a pleasure he is to be around. We love seeing all the engaging activities staff arrange with residents and involve family too. To know that your loved one is in a place that truly cares for and looks after them is all any of us can ask for. Thank you.
Thank you very much for your wonderful review. We are very humbled by your kind words. We are very happy that you are pleased with the care and support your loved one has been given. Your fantastic review and comment will be passed on to staff.
The care support and staff are extremely kind and helpful - no complaints.
Thank you very much for your wonderful review. We are very humbled by your kind words. We are very happy that you are pleased with the care and support your loved one has been given. Your fantastic review and comment will be passed on to staff.
We have nothing but praise for all the hard-working staff since my uncle has been with you. Everyone is both professional and welcoming every time I have visited. It is obvious from his appearance and demeanour that he is well cared for and content. Thank you.
Thank you very much Robert for your kind review. We are pleased and extremely grateful to know that Penylan House is delivering the best care for your uncle. We are very humbled by your kind words. We will let all the staff here at Penylan House know of your kind words and lovely review.
The care home has a lovely warm atmosphere. The staff are very caring to my husband who has dementia and shows a lot of respect to him.
Thank you very much for your kind review. We are pleased and extremely grateful to know that Penylan House is delivering the best care for your husband. We are very humbled by your kind words.
My father entered the home in August 2021 as he was finding life increasingly difficult in his own home. He has settled in far better than we could have hoped for, putting on half a stone in weight and looking much more relaxed. He is enjoying the care and attention he is receiving from the dedicated and very friendly staff. He has been able to enjoy video calls with my sister in Greece thanks to the help of the communications staff and he is eating and sleeping better. The best endorsement for the home is to hear dad himself saying how great the people are looking after him! It is a huge relief to know he is being so well cared for and that he is relaxed and contented - can’t recommend this home more highly!
Thank you very much, Rachel, for your kind review. We are pleased and extremely grateful to know that Penylan House is delivering the best care for your father. We are very humbled by your kind words.
Very kind caring staff. My mother is non-verbal, wheelchair-bound and has dementia. She has been there for years. Always pleased with how kind staff are to her. Nice feel about the place. We looked at so many places before feeling satisfied.
We are pleased and extremely grateful to know that Penylan House is delivering what you consider the best care for your Mother. We are very humbled by your kind words.
The staff are patient, caring and respectful. Nothing is too much trouble. They get to know each resident as an individual and accommodate their personal and dietary needs. There are also many varied, fun activities which residents are encouraged to enjoy but are also free to make their own decisions. The management are approachable and willing to discuss any concerns regarding the care and wellbeing of a resident. My mum is very happy and has lived here for over two years and I wouldn't want her to live anywhere else. The care and kindness shown by all is second to none. I am so pleased that my mum is part of the loving, caring family which is Penylan House. Thank you, everyone!
Thank you very much Alison for your kind review. We are pleased and extremely grateful to know that Penylan House delivered what you consider the best care for your Mother. We are very humbled by your kind words.
Penylan House changed my grandmother’s life for the better. The kindness and care that the staff have is second to none - I know that my Nan is in good hands every day and as a relative that is so important and reassuring. I love the varying amount of groups and activities that go on daily in the week. My Nan has Alzheimer’s disease which can make her agitated, however, the groups are so uplifting and can really improve her mood and wellbeing. The environment is so lovely - the rooms are homely and spacious which makes such a difference. I couldn’t recommend this nursing home enough, they are amazing!
Thank you very much Siobhan for your kind review. We are pleased and extremely grateful to know that Penylan House has delivered what you consider the best care for your Grandmother. We are very humbled by your kind words.
Both my mother for 9 months and my father for 18 months to date have been cared for at Penylan House. Very satisfied with the level of bespoke care provided both from dementia care and general nursing perspective. Despite the difficulties of Covid, there is plenty of tailored engagement and activities for each resident, and of communication channels with families.
Thank you very much Jonathan for your wonderful review. We are very pleased that we are providing the care you required for your loved ones. We are very humbled by your kind words.
I have found the care in the home excellent, the staff in all areas are kind and caring and very friendly to the relatives and keep you informed of all things pertaining to your relative in care. They are always welcoming and helpful nothing is too much trouble for them. I would have no hesitation to recommend the home to anyone.
Thank you Elizabeth for your wonderful review. We are very pleased and extremely grateful to know that Penylan House delivered what you consider the best care for your brother. We are very humbled by your kind words.
As a family, we were looking for a care home for Mum four years ago as it became clear her dementia was making it difficult for her to remain at home. Following an extensive search of most care homes in Cardiff and surrounding areas, the one that stood out for us as a family was Penylan House. It was the best decision we could have made, four years later Mum is still in the care home and whilst her condition has deteriorated significantly she has received the most wonderful care from a dedicated and professional team. The staff have faced significant challenges during Covid but at no stage has Mum's care been compromised, she is happy, comfortable and leading the last stages of her life with dignity and respect. I wouldn’t hesitate to recommend the home to anyone looking for a place for their loved ones. We as a family have no regrets.
We are pleased and extremely grateful to know that Penylan House has delivered the best care for your mother. We are very humbled by your kind words. Thank you very much.
After visiting several nursing homes in Cardiff two years ago for my brother, I was recommended to visit Penylan House. I am pleased to say that to this day, I am so glad that I did. All staff, particularly the nursing and support staff, have gone that extra mile in ensuring that they have not only got to know my brother, but also his family to deliver exceptional care for him. The activity team are innovative, full of energy and fun in organising activities for the residents’ stimulation and enjoyment. The rooms and lounges are light, airy and kept spotlessly clean. All staff, from those who make sure the residents’ clothes are beautifully laundered to those who provide delicious nutritious meals, work tirelessly to ensure my brother has the best care. All teams, together with a strong management team, make Penylan House a real home from home and I highly recommend it.
Thank you very much Angela for your fantastic review. We are very humbled by your kind words. We are so pleased that you are very happy with the Care your brother is receiving. This will be passed on to all staff. Thank you very much.
Penylan House has been amazing, even before the pandemic, the care they have given to my mum is exceptional, and throughout the pandemic has been exceptional too. Regular contact was made available to me through video calls, which made not seeing my mum in person bearable. The first day we were able to visit with a car park visit last May was so emotional, and I know the staff at Penylan House worked so hard to make this possible. I will be forever grateful.
We are very humbled by your kind words.
We will all continue to give your Mother the best care possible.
My mother resides in Penylan House Community Nursing Home and she is treated so well there, it really does put myself and my sisters at ease knowing how well mum gets cared for, we really couldn't ask for more. During lockdown obviously, all families were concerned for their loved ones and with my mother having Alzheimer's we were worried about her remembering all of us as we weren't able to see her, however, we knew she was in good hands and now that we can see here again we can see how hard the staff worked to make sure mum was kept in good health. We are now able to visit and normality seems to be coming back. I would like to give my thanks to the hardworking staff as they have been first class in every way.
Thank Wayne for your kind review. We are pleased and extremely grateful to know that Penylan House delivered what you consider the best care for your Mother. We are very humbled by your kind words.
Bed Vacancies
Bed Vacancies
Posted: 03 July 2026Please contact the home for current vacancies
News (0) & Events (0)
There are no news items for Hallmark Penylan House.
There are no upcoming events for Hallmark Penylan House.
Awards / Recognitions (24)
- 30 Jan 2026Recipient: Hallmark Luxury Care Homes
- 31 Jan 2025Recipient: Hallmark Luxury Care Homes
- 31 Jan 2024Recipient: Hallmark Luxury Care Homes
Accreditations
There are no accreditations posted yet for Hallmark Penylan House.
Meet the Team (4)

My previous profession in Zimbabwe was a camera operator. To be a healthcare professional was never in my mind, however, I have always had attributes of caring nature, giving time to listen, and offering respect to any human being. This led to one of my friends, years ago, to suggest that l should consider a support work role whilst in the UK. At that time, I was very reluctant and assumed that l would only be driving people around for social activities etc., This proved to be a game changer in my life, as l found working with people with mental health issues and learning difficulties in the community rewarding and fulfilling. At this point l noticed that it was not just a job but a ‘’calling’’. I then started my training from level 3 NVQ going through access to nursing then completing BSC 1st class degree in Mental Health Nursing.
I joined Penylan House in January 2020 with the intention of getting a short break from a high-intensity work environment. I have worked in different mental health hospitals, from older adults to mental health intensive care units. I decided to explore my experience in working with older adults which was the driving force for me to join Penylan House Nursing Home as a short-term measure. However, this proved me wrong as l fell in love with working with older adults. I am committed in providing high-quality care in a safe environment like Penylan Nursing Home. I am a passionate, motivated and resident-focused Nurse or Registered Manager possessing an in-depth knowledge of the principles, methods and procedures for diagnosis and treatment. In addition, a responsible self-starter with good interpersonal and communication skills be it in a leadership setting or working collaboratively in a multi-disciplinary team. As the Manager of Penylan House, l solemnly promise that l will foster respecting residents autonomy and dignity while treating residents as customers exercising choices.

I have worked at Penylan House for 2 years 6 months. I love the job I do I am very committed to my work. I enjoy building relationships with residents, staff and relatives.

Until 2014 I worked as a community volunteer, which included helping my elderly neighbours out. One of them came to Penylan House and I used to visit them there. I was very impressed with the home and applied for a job here, so I started in 2014 as a part-time night care assistant. As well as having NVQ levels 2 and 3 in social care, I studied fine arts in Mexico, where I was born, and I’ve always had a passion for art and painting, I apply my skills supporting residents with meaningful activities, which I’ve been doing since 2016. I received a silver award in the promoting fulfilled lives category, from Wales Care Awards 2022.

Here at Penylan House, I am the first point of contact for prospective new residents and their loved ones.
I joined Hallmark Luxury Care Homes in November 2024, and although I’m new to the care sector, my background in hospitality management fuels my passion for connecting with people. I’m here to help ease any worries you may have and walk you step by step through the process of moving into your new home.
I am proud to be a part of the Penylan House team and look forward to welcoming you and your loved ones to the home.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Hallmark Penylan House to verify any information. View our terms and conditions. Hallmark Penylan House has an Enhanced Service -more info.