Seacroft Grange

Another thing mam tells me constantly is the night staff are very abrupt and she is terrified at night, my mams words

Thank you all for everything xx

I am a permanent resident at the Grange, and after a temporary contract, and before my injury, moved around the county many times. So believe me, getting me to stop in one place was no mean feat. I can honestly say I wouldn't swap my room here for the world.

Seacroft Grange is well worth a look.

The staff at Seacroft Grange are wonderful. I have nothing but praise for them. My thoughts on food are v poor, school dinners no real option for vegetarian. Activities great led by Linda and the team. Eve good but my experience and journey with head office v poor and stressful. I would suggest a staff rest room for them to eat during their breaks would be a benefit the climate within rooms could be much better. Overall great place my mum is looked after so well.

have accepted it. However for 2 weeks arranged at very short notice it was acceptable.

When arrive after 6 struggle to get in, its security but can be waiting a while to get in on to floor as no fob.

Lovely building, staff lovely. Aware of a few teething issues, toilet was reported 4 times as it was blocked. Safety mat for under bed wasn't fitted until at least day 10 and it had to be prompted. The kids love to visit their great grandma , we were told the bistro had cakes etc but we've never seen any. Overall lovely place and feels very calm.

The care and well being team are fully committed to looking after my mother. The only issue I have is that having purchased several hearing aids (at least 4 pairs!) since my mother has been residing at Seacroft Grange they have all gone missing!!

I have been asked to , and have reviewed Seacroft Grange in the past. My wife has now been a resident for the past two years, and I must admit that over that time the staff at the care home have been consistent in the delivery of their care, to the benefit of the residents in all three communities.

No caring situation is perfect and there have been occasions when I felt that standards have faltered slightly, although those situations are rare and have been promptly addressed by the management team when reported.

I am constantly impressed by the communication that the managers take time to report and listen to the opinions of the resident's family via one to one or a regular teams meetings, plus an evening where we have the opportunity to meet socially with the team and other relatives over a glass of wine and excellent cheese and continental meats. This has been particularly useful to myself in meeting other relatives and sharing views on how their own experiences have been.

My experience of the care home the last month is nothing short of excellent. The ongoing support whilst navigating challenging family dynamics is extremely appreciated. At the same time, making sure mum is safe, cared for and able to share her wishes and opinions is always the primary focus.

Thank you.

I think the home is very good, the staff look after me excellently. When I want something they always get me it. My room is very good and when we have live music in the home I enjoy this, especially the man playing the ukulele for the new years eve celebrations day.

My mother has been here since June 2025 and is very settled and happy, The staff are all very friendly, caring and helpful.The events team provide a varied and entertaining activities program where the residents are invited to take part which are good fun and help stimulate their brains. The food is of a very good standard with plenty of choice.My mothers health has improved dramatically for the better since coming here which has removed a lot of stress for our family. A very big thank you to all the staff

It was a struggle finding somewhere for the particular care needs of my aunt, but from our first conversations about organising an assessment I knew this was different from the other homes I'd interacted with. Both the care and management staff are kind and caring, and everyone knows my aunt by her first name. The home is bright and jolly and much less 'clinical' than other homes I have seen, and I would be happy to recommend it to others.

Every single member of staff at Seacroft Grange, showed care and friendliness to my Mother. They were very professional, nothing was too much effort for the staff, particularly at the end of Mums life, they went above and beyond to ensure her comfort and dignity. They showed the same care to my Mum as to my brother and I. I cannot recommend this care home highly enough.

If you want your relative to be not just taken care of but loved then is the place to choose. The staff treat the residents as if they were their own family. As someone who lives in another country it's deeply reassuring to know that my mother is being treated with both love and dignity.

When care uk took over it was anticipated that fresh food would be cooked at the home and more fresh food would be available this hasn't happened, this is one area I would like to change. In addition I would like one specific television company for all residents made available there is a cinema room which could be used to facilitate this.

Very pleased with the care and attention that my mother receives at Seacroft Grange. Comforting to know she's looked after and respected by all the staff hence my 5-star review. However, on a separate note, I am disappointed and at times frustrated with the handling of financial aspects of her care since the acquisition by Care UK and centralising of financial management.

In the environment items seem to be mislaid, including named laundry items which should be easily remedied but appears not to be.

Better checking of routines by seniors and management to improve and uphold standards would be of benefit

First the good...My mum's room is large, spacious & has everything she needs. Reception staff are excellent. They always pass messages on & are friendly & professional. The activities appear to be held on a regular basis & are varied & they try to involve everyone. My mum is treated with respect & friendliness. Now the not so good...when my mum presses her buzzer it takes a while for staff to respond. I dread to think if she presses it in an emergency situation what would happen. I think they need more maintenance staff as repairs seem to take forever & often need chasing up. From what I've seen of the food the quality is not very good & often isn't very warm. Communication between staff is not the best. We have had times where we have spoken to one carer about something yet it doesn't get passed on to others so end up repeating ourselves