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The home has 74 well-appointed bedrooms over three floors, all with en suite toilet and showers. There are secluded gardens and some bedrooms have patio access. Osborne House is very well equipped to encourage...
Care Provided by Osborne House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Acquired Brain Injury (ABI)
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.
The price(s) shown are provided by the care home. Contact Osborne House Care Home for full pricing details and T&Cs.
Contact Osborne House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Crown Care
- Private Owned
Person in charge
- Allison Gill(Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
Visiting
- Open visiting, other than protected mealtimes front door has a security key code.
Parking
- Free spacious car park on site
Osborne House Care Home Reviews (96)
Osborne House Care Home has a Review Score of 9.8 (9.849) out of 10, based on 34 reviews in the last 2 years.
Over all time Osborne House Care Home has 96 reviews.
The home is very good to my cousin and the staff are very good and look after his needs.
The facility is warm, clean and the food and service provided were excellent. Myself and my husband who was worried about how she would react to this change were grateful that she was being very well looked after and all her needs were being met by the incredibly friendly staff.
Both my parents came into Osbourne House after Dad had a series of falls. Mum has Alzheimer’s but they got a room together here and they are very happy. The staff have been brilliant in nursing Dad back to health. I would not hesitate in recommending this home based on the current permanent staff working here. They go the extra mile for all the residents with friendliness, care and compassion.
Good range of activity programmes and additional support services such as hairdresser, chiropodist and dentist.
Staff are supportive and attentive but could do with more of them to better cover busy periods.
I cannot express my gratitude for all the care and love all the staff showed towards my dad whilst at Osborne House. They have been extremely helpful to me and my family whilst my dad was with them. A great big thank you from me.
My uncle is settled in the home, he likes all the staff and the food.
I always find the staff friendly and helpful and my uncle always looks clean as does his room.
I have visited Osbourne House on more than one occasion. A neighbour of mine was in there for respite. The staff were all so welcoming and friendly nothing was too much trouble, my neighbour speaks very highly of the care home which was a comfort to see as it was an initial worry when we heard she was going to go in for a short time. She is now home and still misses Osbourne House. The home is neat and tidy and the decoration is very tasteful.
Mum enjoyed her time at Osborne House, she was settled and didn't ask to go home. Mum enjoyed the singing activities and liked the staff.
Whilst I've been a client at the home I've been treated kindly and have had patience given to me at a very difficult time.
My mother had respite care in Osborne House for two weeks and was treated with care and respect by all staff. They were friendly and supportive and she enjoyed being there. She was initially opposed to entering any care home, but her views have changed and she said that she would return there again. We are very grateful to all the staff who contributed and made her feel welcome.
My stay in Osborne House was first class. The staff were very careful, caring and friendly. I could not have wished for better.
Brilliant - most impressed. Shower when I want it, help at hand. People to talk to.
Dad has been in Osborne House for over 2 years and in that time we have seen several changes but the overall experience has been consistently positive. The important factor for us is that Dad believes the care and attention he receives is excellent. The family takes comfort from this knowing that when we leave he will be happy and content.
My mum is so lucky to be in a nursing/care home that she feels valued and cared for and most importantly, loved. As a family, we can be happy in the knowledge that she is safe. Thank you, Osborne House.
Friendly, supportive when needed.
So when the needs arose, we knew it would be our first choice for permanent care.
Staff were very welcoming and helpful in supporting us through the whole transition.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Bed Vacancies
Posted: 26 June 2026Please contact us for more information on our vacancies for Residential Care, Dementia Care, Nursing Care and Respite Care.
News (0) & Events (0)
There are no news items for Osborne House Care Home.
There are no upcoming events for Osborne House Care Home.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Crown Care
- 30 Jun 2022Recipient: Crown Care
- 30 Jun 2021Recipient: Crown Care
Accreditations
There are no accreditations posted yet for Osborne House Care Home.
Meet the Team (26)

Hello, my name is Allison. I joined Osborne House in July 2025. I am a registered nurse with extensive experience in the NHS. I have worked in the care home sector since 2019.

Hello, my name is Les. I'm the Deputy Home manager at Osborne House and also a registered nurse. I work Monday to Friday and am happy to help with any concerns.

Hi, I'm Elena and I'm the Night Manager at Osborne House!

Hello, my name is Takura, I'm a registered Nurse working day shifts at Osborne House.

Hi, I'm Sarah and I'm a registered Nurse at Osborne House!

Hello, my name is Mandy. I'm a registered nurse, and I have worked at Osborne House since 2025. I have a wealth of experience in the care sector and look forward to meeting you.

Hi, I'm Elaine, and I'm the Residential Manager at Osborne House!

Hi, I'm Elaine, and I'm the Dementia Manager at Osborne House!

Hi, I'm Annette and I'm a Unit Manager at Osborne House!

Hi, I'm Ashleigh and I'm a Unit Manager at Osborne House!

Hi, I'm Beth and I'm a Unit Manager at Osborne House!

Hi, I'm Bindhu and I'm a Senior Care Assistant at Osborne House!

Hi, I'm Claire and I'm a Senior Care Assistant working nights at Osborne House

Hi, I'm Emma and I'm a Senior Care Assistant at Osborne House!

Hello, my name is Limmy. I have worked at Osborne House since October 2023; you will find me mostly working on the ground-floor unit.

Hi, I'm Dawn and I'm the Activities Coordinator at Osborne House!

My name is Lacylee, and I am the Activities Assistant here at Osborne House. I first came to Osborne House on placement from college and I knew this was where I wanted to work. I started 3 years ago on the domestic team and then moved to the activities team when a vacancy became available. I love spending time with the residents and engaging them in meaningful person-centred activities.

Hi my name is Luke I work as head chef at Osborne House

Hi, I'm Gav and I'm a Chef at Osborne House!

Hi, I'm Rachel and I'm the Business Administrator for Osborne House!

Hi, I'm Louise and I'm the Business Administrator at Osborne House!

I joined Osborne House in 2013 when the care home was about to open.
I had previously worked in another care setting as a housekeeper for 4 years before this.
I am welcoming, bubbly, and enthusiastic about my role and Osborne House.
From day one of working at Osborne House, I have loved and still love my job, it is very rewarding.
Interacting with staff, residents and visitors on a daily basis is something I love! Each day is different.
I enjoy helping in other aspects of the home as well as Housekeeping. I am proud to run an excellent team, and be part of an excellent team at Osborne House.

Hi, I'm Isobel and I'm a Laundry Assistant at Osborne House!

Hi, I'm Sarah, and I'm a Domestic & Laundry Assistant at Osborne House!

Hi, I'm Sue and I'm a Domestic Assistant at Osborne House!

Hi, I'm Danny and I'm the Maintenance at Osborne House!
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