Osborne House Care Home

Union Lane, Selby YO8 4AU
Review Us
9.8 94 Reviews
  • Osborne House Care Home, Selby
Osborne House is a well established care home built with due care and attention to provide care for older people and to meet the expectations of the citizens of Selby and surrounding areas of North Yorkshire.

The home has 74 well-appointed bedrooms over three floors, all with en suite toilet and showers. There are secluded gardens and some bedrooms have patio access. Osborne House is very well equipped to encourage and maintain dignity, privacy and independence. A full activity programme is in place to encourage residents to pursue hobbies or even discover new ones.

The home's Butterfly Wing is a 14 bed dementia residential unit caring and supporting those with dementia to live as full and independent life as possible. Incorporating person-centred care with appropriate health and safety requirements to ensure the best quality of life for all residents in a safe and comfortable environment.

The Nightingale Floor is an 18 bed general nursing unit delivering nursing care in a warm and welcoming environment to promote health and wellbeing. The Nightingale floor is both able to provide clinical support and a friendly atmosphere to residents and families alike.

Ladybird is a 27 bed general residential unit providing support for those who need just a little help in their day to day lives, ensuring those who can still maintain their independence and individuality do so to the best of their ability. The various sitting rooms provide ample space for socialising or entertaining family and friends and there are also quiet lounges where the beautiful surroundings can just be enjoyed.

The Lavender Wing is a 15 bed dementia residential unit caring and supporting those with dementia to live as full and independent life as possible. Incorporating person-centred care with appropriate health and safety requirements to ensure the best quality of life for all residents in a safe and comfortable environment.
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Care Provided by Osborne House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1538 – £1538
  • Self-Funded Residential Dementia Care: £1610 – £1610
  • Self-Funded Nursing Care: £1683 – £1951
  • RESPITE Self-Funded Residential Care: £1538 – £1538
  • RESPITE Self-Funded Residential Dementia Care: £1608 – £1610
  • RESPITE Self-Funded Nursing Care: £1951 – £1951

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

The price(s) shown are provided by the care home. Contact Osborne House Care Home for full pricing details and T&Cs.

Contact Osborne House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Contact Osborne House Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Allison Gill (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (74)

Visiting

  • Open visiting, other than protected mealtimes front door has a security key code.

Parking

  • Free spacious car park on site

Osborne House Care Home Reviews (94)

9.8

Osborne House Care Home has a Review Score of 9.8 (9.849) out of 10, based on 33 reviews in the last 2 years.
Over all time Osborne House Care Home has 94 reviews.

Overall Experience
  • 80
  • 12
  • 2
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Date Published
  • 94
  • 16
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  • 33
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Reviewer Connection to Osborne House Care Home
  • 34
  • 17
  • 11
  • 5
  • 4
  • 4
  • 3
  • 2
  • 2
  • 2
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  • 2
  • 2
  • 2
  • 1
  • 1
Total of 94, showing 1-20
Review from A D (Wife of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent care. Lovely food. Staff lovely and very caring. Very happy with John's care.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you very much for your feedback. We appreciate you taking the time to share your thoughts surrounding your husbands care/environment. I will pass on your comments to the Care Team.
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Review from Diane T (Daughter of Resident) published on 14 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I can't thank the staff enough, they care really well for mum. They are there when you need questions answering and are helpful and friendly. Her room is nice and clean and the food looks nice and is nice. I sampled Christmas dinner.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you very much for your feedback. We truly value you taking the time to share your thoughts and experiences with us. I will pass on your comments to the Kitchen Team regarding the food you sampled and we are so happy that mum enjoys her time here at Osborne House.
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Review from Gail D (Resident) published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came on to nursing floor at Osborne House in Sept 25, I came as a end of life resident being here has made all the difference to me. The staff are kind, considerate and caring often going above and beyond to support me on my journey. They are exceptionally professional and with care and respect its
home from home.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you very much for your feedback. We truly value you taking the time to share your thoughts and experiences with us as a individual under our care. I will pass on your kind worth to the staff members
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Review from Pauline P (Resident) assisted by family/friend published on 10 April 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Respectful, kind staff very supportive. I have capacity and I have good days and bad days, the staff are always respectful of my wishes, whilst encouraging me to eat, take medication but understand if I don't. Beautiful room, kept immaculately clean by housekeeping staff who always have a chat and smile
for me if I'm awake.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for the feedback, we are pleased that you are happy with your residency here at Osborne House. We strive in making Osborne House a home away from home and always value your choices.
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Review from A F (Daughter of Resident) published on 8 April 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum went to Osborne House for respite after being in hospital in November '25. Unfortunately mum's condition deteriorated and she was moved onto the nursing floor. The staff welcomed us with open arms on arrival: they took time to listen and understand mum's preferences and history. They treated her
as an individual throughout. The level of care and professionalism is outstanding. Every member of the team at Osborne, including the housekeeping team, deliver a friendly service, offer companionship whilst doing their jobs and go above and beyond. They are very good on health & safety for mum and support for her and myself. They are patient, kind and very passionate about their roles. We don't feel anxious about mum's wellbeing now as we know she is being card for properly. We know that, in mum's twilight days, she is receiving the best possible care in a lovely home-like atmosphere. We cannot praise the staff and Allison the Manager enough and feel fortunate to have mum in Osborne House.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you so much for your feedback. We truly value you taking the time to share your thoughts and experiences with us. It is a pleasure to care for your mum, I will pass on your kind words to the staff members on mum's floor.
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Review from Kenneth B (Relative of Resident) published on 11 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
100% spotless.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for your feedback - we love having you visit your son here at Osborne House and pleased that we are able to deliver the standard of care that he deserves and makes it easier for you as a family
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Review from P B (Resident) published on 4 March 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All round excellent. Good layout vert friendly and helpful staff. So pleased with what I have got. Spot on. Alison very friendly and helpful all round.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for taking to time to feedback on your experience at Osborne House, its always helpful when residents give us feedback its also very helpful for other prospective residents to hear first hand what its like to be cared for here.
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Review from Ian N (Son of Resident) published on 13 February 2026 Submitted via Website • Report
Overall Experience 5.0 out of 5
Although my Dads time at Osborne house was only for a few weeks before he passed. What an amazing group of people who work at Osborne House , the care they showed my Dad during this time was so loving & respectfully, he managed to celebrate his 94th birthday & take part in the bingo these are
memories we will cherish for ever.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you so much for your review of Osborne House - i am pleased we were able to help create some lovely memories for the family during your fathers stay with us although it was unfortunately very short we all loved looking after him.
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Review from Robert K (Son of Resident) published on 26 January 2026 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Very nice clean place and Mum is very happy here.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for your feedback - its always lovely to receive positive feedback and i am so pleased mum is happy here at Osborne House, i will pass your comments on to all the staff - Kind Regards Allison
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Review from Vanessa S (Daughter of Resident) published on 23 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The staff have worked tirelessly to give my mum and all the other residents a lovely family-oriented festive season.
We enjoyed a superb Christmas lunch and it was lovely to meet more residents and see them enjoying themselves.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for your feedback we are planning more family events over the year look out for details - kind regards Allison
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Review from Martin H (Son of Resident) published on 8 January 2026 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Excellent.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for taking the time to complete a review of Osborne House your feedback is greatly appreciated - kind regards Allison
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Review from C S (Daughter of Resident) published on 23 December 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum is very happy with the care given by all members of staff, upon chatting to mum she feels teh activities are lacking and would like a greater choice for example mum lies table tennis, baking and ceramics. As a caring daughter I feel the lack of stimulation is having a negative effect on my mum's
mental health, a more active and engaging day would give her a sense of belonging and purpose.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for your feedback Claire we are working hard on a more diverse activity program here at Osborne House and your suggestions and input are very valuable in helping improve this aspect for all our residents. Allison
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Review from R B (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is a very special place! It's a lovely building with very nice decor, and you are welcomed as soon as you set foot through the door. The food is very tasty, and drinks readily available. However, what really makes this place special are the staff. They are kind, caring, approachable, supportive
and patient. They are professional too, with everything done the right way. My stepfather wanted to come here when he needed more support after the way my mum was cared for here. The staff are like family to him. There is no better tribute.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for your lovely feedback - the staff try very hard to ensure that residents and families are cared for here at Osborne House in the best possible way - i will ensure your feed back is passed on to them all. Kind Regards Allison
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Review from Jacqueline M (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum came into your care on 1st April 2025 but sadly passed with you on 27th September 2025 while she was in your care. The staff were amazing with her the care she received was 2nd to none. My mum could be difficult at times but all the staff showed patients and care. On the last few days before
her passing the care and dignity shown to her was the best I have seen in my 43 years of being in care and all the staff were lovely to myself and family. Highly recommend.
Reply from Allison Gill, Manager at Osborne House Care HomeJacqueline thank you for your lovely feedback i will ensure all the staff are informed of your lovely words - it was a pleasure to look after your mum during her stay with us and a pleasure to support you at such a difficult time in your lives. Kind Regards Allison
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Review from Richard G (Resident) published on 4 November 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was a resident here from Nov 23 to Feb 25. During which time I found the care and facilities to be exemplary in all fields. Now as a resident myself I find the care and services provided here to be of the highest standard imaginable in all areas.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for the review of our services i am pleased that we were able to help when you needed us to help look after your lovely wife and again be here when you needed us too, it is always useful to receive active feedback whilst residents are in the home to ensure we can keep our service relevant and up to a good standard. Kind Regards Allison
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Review from Chris S (Brother of Resident) published on 4 November 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We found everything about Osborne House to be accommodating, friendly and professional in all aspects of what they do. From management to carers and support staff we were very, very happy and could easily see that they actually "cared" and did not just care for the residents. I would certainly
recommend this home, we were very thankful to have found it ourselves as it is not an easy exercise or decision to undertake and not one that you do lightly.
A heartfelt thanks to Team Osborne House we really appreciated your help and support!
Reply from Allison Gill, Manager at Osborne House Care HomeThank you so much for your review of our services, i will pass your compliments onto the team, thank you for your recommendation too it certainly helps families when they are facing the difficult decision of choosing a care home for a loved one. Kind Regards Allison
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Review from Sandra D (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff go above and beyond including coming in on their days off to visit or sit with residents. There is a real sense of extended family. It's a real pleasure to visit relatives who are resident - both mum (first) and now dad living there. We know that my parents are safe and being well looked
after. Rooms are well appointed and modern. The Wi-Fi could be much improved and is probably the only significant improvement that could made; it makes it difficult to stay connected when we live so far away.
Both my parents enjoy the catering with varied menus and treats which makes life and them feel special. There is even a pub just for residents on site too and activities linked to that.
Reply from Allison Gill, Manager at Osborne House Care HomeSandra thank you so much for your kind words it is an honor to have been the chosen home to provide care for your parents - i will pass your lovely words on to all the staff.
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Review from Stephanie N (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Osbourne House is a lovely care home with a family feel. The staff really care about the residents and it shows with interactions. Very happy with our decision. The activity team are great and we as a family enjoyed seeing the photos. We loved joining in on visits. Highly recommend if you are looking
for a care home for your relative.
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Review from Keith H (Husband of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was transferred to Osborne House after three months in hospital. The moved was very unsettling for her but the staff have been very supportive and her care is outstanding.
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Review from Pearl C (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, carers and managers and office staff are very polite. When visiting, carers always come and see if everything is ok. Osbourne House Care Home is excellent.
Reply from Allison Gill, Manager at Osborne House Care HomeThank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support you receive at the home. We will share your feedback with the whole team
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Current Review Score: 9.8 (9.849)

Overview of Review Score

The Review Score of 9.8 (9.849) out of 10 for Osborne House Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 33 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 33 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.849 for Osborne House Care Home is calculated as follows: ( (341 Excellents x 5) + (43 Goods x 4) + (8 Satisfactorys x 3) ) ÷ 392 Ratings = 4.849
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Osborne House Care Home is based on 33 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 33 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (25)

Allison

Allison Gill

Job Title: Home manager Joined: 2025

Hello, my name is Allison. I joined Osborne House in July 2025. I am a registered nurse with extensive experience in the NHS. I have worked in the care home sector since 2019.

Les

Les

Job Title: Deputy Home Manager Joined: 2025

Hello, my name is Les. I'm the Deputy Home manager at Osborne House and also a registered nurse. I work Monday to Friday and am happy to help with any concerns.

Elena

Elena

Job Title: Night Manager/Registered Nurse (Nights) Joined: 2023

Hi, I'm Elena and I'm the Night Manager at Osborne House!

Takura

Takura

Job Title: Registered Nurse (Days) Joined: 2025

Hello, my name is Takura, I'm a registered Nurse working day shifts at Osborne House.

Sarah

Sarah

Job Title: Registered Nurse (Nights) Joined: 2022

Hi, I'm Sarah and I'm a registered Nurse at Osborne House!

Elaine

Elaine

Job Title: Residential Unit Manager (Days) Joined: 2015

Hi, I'm Elaine, and I'm the Residential Manager at Osborne House!

Elaine

Elaine

Job Title: Dementia Unit Manager (Days) Joined: 2020

Hi, I'm Elaine, and I'm the Dementia Manager at Osborne House!

Annette

Annette

Job Title: Unit Manager (Days) Joined: 2022

Hi, I'm Annette and I'm a Unit Manager at Osborne House!

Ashleigh

Ashleigh

Job Title: Unit Manager (Days) Joined: 2024

Hi, I'm Ashleigh and I'm a Unit Manager at Osborne House!

Beth

Beth

Job Title: Unit Manager (Days) Joined: 2019

Hi, I'm Beth and I'm a Unit Manager at Osborne House!

Bindhu

Bindhu

Job Title: Senior Care Assistant (Nights) Joined: 2023

Hi, I'm Bindhu and I'm a Senior Care Assistant at Osborne House!

Claire

Claire

Job Title: Senior Care Assistant (Nights) Joined: 2015

Hi, I'm Claire and I'm a Senior Care Assistant at Osborne House!

Emma

Emma

Job Title: Senior Care Assistant (Days) Joined: 2019

Hi, I'm Emma and I'm a Senior Care Assistant at Osborne House!

Deepthy

Deepthy

Job Title: Senior Care Assistant (Days) Joined: 2024

Hi, I'm Deepthy and I'm a Senior Care Assistant at Osborne House!

Dawn

Dawn

Job Title: Activities Coordinator Joined: 2022

Hi, I'm Dawn and I'm the Activities Coordinator at Osborne House!

Lacylee

Lacylee

Job Title: Activities Assistant Joined: 2018

My name is Lacylee, and I am the Activities Assistant here at Osborne House. I first came to Osborne House on placement from college and I knew this was where I wanted to work. I started 3 years ago on the domestic team and then moved to the activities team when a vacancy became available. I love spending time with the residents and engaging them in meaningful person-centred activities.

Luke

Luke

Job Title: Head Chef Joined: 2025

Hi my name is Luke I work as head chef at Osborne House

Gavin

Gavin

Job Title: Chef Joined: 2015

Hi, I'm Gav and I'm a Chef at Osborne House!

Rachel

Rachel

Job Title: Business Administrator Joined: 2022

Hi, I'm Rachel and I'm the Business Administrator for Osborne House!

Louise

Louise

Job Title: Business Administrator Joined: 2023

Hi, I'm Louise and I'm the Business Administrator at Osborne House!

Janet

Janet

Job Title: Housekeeper Joined: 2013

I joined Osborne House in 2013 when the care home was about to open.


I had previously worked in another care setting as a housekeeper for 4 years before this.


I am welcoming, bubbly, and enthusiastic about my role and Osborne House.


From day one of working at Osborne House, I have loved and still love my job, it is very rewarding.


Interacting with staff, residents and visitors on a daily basis is something I love! Each day is different.


I enjoy helping in other aspects of the home as well as Housekeeping. I am proud to run an excellent team, and be part of an excellent team at Osborne House.

Isobel

Isobel

Job Title: Laundry Assistant Joined: 2015

Hi, I'm Isobel and I'm a Laundry Assistant at Osborne House!

Sarah

Sarah

Job Title: Domestic & Laundry Assistant Joined: 2024

Hi, I'm Sarah, and I'm a Domestic & Laundry Assistant at Osborne House!

Susan

Susan

Job Title: Domestic Assistant Joined: 2019

Hi, I'm Sue and I'm a Domestic Assistant at Osborne House!

Daniel

Daniel

Job Title: Maintenance Joined: 2022

Hi, I'm Danny and I'm the Maintenance at Osborne House!

Frequently Asked Questions about Osborne House Care Home

What types of Care is Osborne House Care Home registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Osborne House Care Home have?

There are 74 Single Rooms.

What are the Facilities & Services at Osborne House Care Home?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Osborne House Care Home to the centre of Selby?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osborne House Care Home to verify any information. View our terms and conditions. Osborne House Care Home has an Enhanced Service - more info.