Osborne House

Union Lane, Selby YO8 4AU
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9.9 80 Reviews
  • Osborne House, Selby
Osborne House is a luxurious facility built with due care and attention to provide care for older people and to meet the expectations of the citizens of Selby and surrounding areas of North Yorkshire.

The home has 74 well-appointed bedrooms over three floors, all with en suite toilet and showers. There are secluded gardens and some bedrooms and the lounged have patio access. Osborne House is very well equipped to encourage and maintain dignity, privacy and independence. A full activity programme is in place to encourage residents to pursue hobbies or even discover new ones.

The home's Butterfly Wing is a 14 bed dementia residential unit caring and supporting those with dementia to live as full and independent life as possible. Incorporating person-centred care with appropriate health and safety requirements to ensure the best quality of life for all residents in a safe and comfortable environment.

The Nightingale Floor is an 18 bed general nursing unit delivering nursing care in a warm and welcoming environment to promote health and wellbeing. The Nightingale floor is both able to provide clinical support and a friendly atmosphere to residents and families alike.

Ladybird is a 27 bed general residential unit providing support for those who need just a little help in their day to day lives, ensuring those who can still maintain their independence and individuality do so to the best of their ability. The various sitting rooms provide ample space for socialising or entertaining family and friends and there are also quiet lounges where the beautiful surroundings can just be enjoyed.

The Lavender Wing is a 15 bed dementia residential unit caring and supporting those with dementia to live as full and independent life as possible. Incorporating person-centred care with appropriate health and safety requirements to ensure the best quality of life for all residents in a safe and comfortable environment.
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Care Provided by Osborne House

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Acquired Brain Injury (ABI)
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1437 – £1437
  • Self-Funded Residential Dementia Care: £1505 – £1505
  • Self-Funded Nursing Care: £1827 – £1828
  • RESPITE Self-Funded Residential Care: £1437 – £1437
  • RESPITE Self-Funded Residential Dementia Care: £1505 – £1505
  • RESPITE Self-Funded Nursing Care: £1827 – £1828

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

These prices are only a guideline, please contact Osborne House to find out the exact price for your requirements.

Contact Osborne House to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.

Contact Osborne House to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in Charge

  • Allison Gill (Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (74)

Visiting

  • Open visiting, other than protected mealtimes front door has a security key code.

Parking

  • Free spacious car park on site

Osborne House Reviews (80)

9.9

Osborne House has a Review Score of 9.9 (9.870) out of 10, based on 24 reviews in the last 2 years.
Over all time Osborne House has 80 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Osborne House
  • 28
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Total of 80, showing 1-20
Review from Sandra D (Daughter of Resident) published on 20 October 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
All the staff go above and beyond including coming in on their days off to visit or sit with residents. There is a real sense of extended family. It's a real pleasure to visit relatives who are resident - both mum (first) and now dad living there. We know that my parents are safe and being well looked
after. Rooms are well appointed and modern. The Wi-Fi could be much improved and is probably the only significant improvement that could made; it makes it difficult to stay connected when we live so far away.
Both my parents enjoy the catering with varied menus and treats which makes life and them feel special. There is even a pub just for residents on site too and activities linked to that.
Reply from Allison Gill, Manager at Osborne House
Sandra thank you so much for your kind words it is an honor to have been the chosen home to provide care for your parents - i will pass your lovely words on to all the staff.
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Review from Stephanie N (Niece of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Osbourne House is a lovely care home with a family feel. The staff really care about the residents and it shows with interactions. Very happy with our decision. The activity team are great and we as a family enjoyed seeing the photos. We loved joining in on visits. Highly recommend if you are looking
for a care home for your relative.
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Review from Keith H (Husband of Resident) published on 18 September 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My wife was transferred to Osborne House after three months in hospital. The moved was very unsettling for her but the staff have been very supportive and her care is outstanding.
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Review from Pearl C (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
All staff, carers and managers and office staff are very polite. When visiting, carers always come and see if everything is ok. Osbourne House Care Home is excellent.
Reply from Allison Gill, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support you receive at the home. We will share your feedback with the…read more
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Review from M C (Daughter of Resident) published on 12 August 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
On my mother's arrival at Osbourne House from the hospital following a broken hip, she was in a very poorly state with no mobility at all. The staff enabled her health to improve and her mobility to increase to where it was before her broken hip. She has been able to make her room a home from home,
with favourite paintings and small pieces of furniture. Her food allergies are very well catered for, and any requests fulfilled. She is extremely well cared for by friendly efficient staff, from cleaners to management.
Reply from Allison Gill, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support provided to your mum, and that your family feels supported and…read more
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Review from Angela K (Partner of Resident) published on 24 July 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My partner of over 30 years moved to Osborne House last year. It is a fantastic, caring home where all the wonderful staff take pride in the work they do. I am extremely happy with all aspects of the home. I know he is being well looked after in every way. Well done everyone!
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Review from A S (Son of Resident) published on 14 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Osborne House provides excellent service and accommodation.
The staff are so helpful and look after everyone with kindness and understanding for their resident's personal needs.
I can't thank them enough for how they look after my Father and look forward to seeing everyone on my next visit to see
my dad next.
Reply from Julie Mayfield, Manager at Osborne House
Thank you very much for taking the time to share your experience of Osborne House, We are delighted that you are happy with the care and support provided to your Dad and that you look forward to…read more
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Review from S J (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I can't fault Osborne House and their amazing staff. I have my mum in residential care and my dad in dementia care. Both are looked after superbly. Always clean and well dressed. Always spoken to with dignity and respect. They also care about families too. The activities they provide are brilliant and
keep residents engaged and supports them to build up friendships.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support being provided to your parents. We will share your feedback with…read more
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Review from Kathryn T (Daughter of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I cannot recommend Osborne House in Selby highly enough. Their staff have shown my dad (a new resident) an enormous amount of care, compassion and understanding during his time with them. They go over and above to ensure care is personalised and reach out to support families, keeping them fully informed
at every stage. My trust in the service they are providing already far outstrips anything previously experienced with other care providers who have looked after my dad.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your Dad receives at the home, and that your family feels…read more
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Review from Richard G (Husband of Resident) published on 29 January 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife entered full time dementia care in November 2023, since which time I can only praise the staff for their dedication and commitment to their patients care and to all ancillary staff for their attention to their care. The manager is extremely helpful and supportive to all staff residents and their
families all in all I can only say I am very pleased with every aspect of the Home.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your wife receives at the home, and that you feel supported and…read more
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Review from Michael M (Son of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff are really great with Mum looking after her and looking out for her.
I know Mum would love to be at home with me but she's at a point where the 24-hour care and medical assistance are essential now. Dementia is a cruel disease.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience at Osborne House. We are delighted that you are happy with the care and support your Mum receives here at Osborne House. Thank you for your…read more
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Review from P T (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am always made welcome at Osborne House. The staff are lovely and extremely caring. The home is welcome and clean and I am always allowed a meal with my mum. It's a home-from-home. There is a varied programme of activities and recently I attended a choir with my mum.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are made to feel welcome when visiting the home and that you are happy with the care and support your…read more
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Review from Lynn H (Daughter of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum is near the end and that's a difficult time for everyone. The staff are being so caring and thoughtful about my mum, and incredibly supportive of me. They have her best interest at heart, always include me and inform me, and are so kind when it feels too sad. My mum is warm, comfortable and safe,
and I'm so glad she's in Osborne House. Thank you.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your mum receives at the home, and that you feel supported by our…read more
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Review from A F (Nephew of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 4.0 out of 5
Generally a good level of care and professionalism. The staff are kind, caring and responsive to most needs. However, staff numbers can be stretched at times, particularly at weekends.
A more focused and consistent approach to residents' dignity would be appreciated. Happy to discuss this.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience of Osborne House. Thank you for your feedback of staff, this will be shared with the whole team. We always welcome suggestions for continuous…read more
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Review from Peter H (Brother of Resident) published on 18 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister has been very well cared for since her admission to Osborne House. In view of my sister's mental state, she requires very close supervision and care. The staff at Osborne House are professional in their management of her situation and provide understanding care 24 hours a day. This gives
us much comfort in view of us living in Chester which is a considerable distance away.
Reply from Julie Mayfield, Manager at Osborne House
thank you for taking the time to share your experience at Osborne House. Thank you for your feedback on staff, we will share this with the whole team. We are delighted that you are happy and reassured…read more
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Review from Kev S (Nephew of Resident) published on 15 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Osborne House is a lovely care home the staff are very polite and make me feel very welcome. The home is warm with a friendly atmosphere, I visit weekly to see my aunt who will be 100 at Christmas. Staff do a marvellous job and always keep me or my daughter up to date with any issues or concerns related
to my aunt.
Appreciate everything.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your review of Osborne House. We are delighted that you are happy with the care and support your aunt receives at the home and that you are made to feel welcome…read more
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Review from T G (Nephew of Resident) published on 14 November 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very caring people who work very hard to ensure that my aunt has everything that she needs.
My aunt has been a resident for several years and has had an excellent experience.
I have been kept up to date with any relevant information.
I am always made to feel welcome when I visit.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to share your experience at Osborne House, we are delighted that you are happy with the care and support your aunt receives, that you feel involved in your aunt's care…read more
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Review from Emily H (Granddaughter of Resident) published on 9 May 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are delighted by how well my Grandma is being cared for since moving to Osbourne House. The staff are so kind, hard-working and caring. Grandma feels safe, secure and comfortable and we can see an improvement in her emotional well-being. As a family we also feel incredibly welcomed and the home makes
it so easy for us to visit and feel a part of Grandma’s life.
Reply from Julie Mayfield, Manager at Osborne House
Thank you for taking the time to review and share your experience of Osborne House. We are delighted that you are happy with the care and support being provided to your Grandma and that your Grandma…read more
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Review from Graham W (Son of Resident) published on 18 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
What a lovely care home Osborne House is. My mum needed 24/7 care and I called in on the off chance, hoping for help. A staff member explained the whole set-up and the manager came out to visit my mum and explain in full all about the care home. My mum was very well looked after in the home, nothing
was a problem. My mum’s health didn’t improve whilst in the care home and sadly she passed away within 6 weeks of admission. Her death was very peaceful and the room she died in was very tranquil. We were treated with dignity and kindness on my mum’s passing. One staff member treated us so well and stayed with us until the undertakers came. Many more staff members to mention but many were magnificent in helping and nursing my mum. I’d say well done to all the team at Osborne House.
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Review from Jill H (Daughter of Resident) published on 10 January 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
On leaving the hospital to go into nursing floor my father was very poorly. The staff's kindness and encouragement and nursing care helped him feel like his old self and back onto the residential floor. Where he now joins in the brilliant organised activities and mixing with all the other residents.
A great place with lots of fun and laughter.
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Current Review Score: 9.9 (9.870)

Overview of Review Score

The Review Score of 9.9 (9.870) out of 10 for Osborne House is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 24 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.870 for Osborne House is calculated as follows: ( (252 Excellents x 5) + (29 Goods x 4) + (4 Satisfactorys x 3) ) ÷ 285 Ratings = 4.87
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Osborne House is based on 24 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 74 registered maximum number of service users is 14.8, which has been reached with 24 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 Sep 2022

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (5)

Meet the Team (25)

Allison

Allison Gill

Job Title: Home manager Joined: 2025

Hello, my name is Allison. I joined Osborne House in July 2025. I am a registered nurse with extensive experience in the NHS. I have worked in the care home sector since 2019.

Mandy

Mandy

Job Title: Deputy Manager Joined: 2022

Hi, I'm Mandy and I'm the Deputy Manager at Osborne House!

Elena

Elena

Job Title: Night Manager/Registered Nurse (Nights) Joined: 2023

Hi, I'm Elena and I'm the Night Manager at Osborne House!

Sarah

Sarah

Job Title: Registered Nurse (Nights) Joined: 2022

Hi, I'm Sarah and I'm a registered Nurse at Osborne House!

Elaine

Elaine

Job Title: Residential Manager Joined: 2015

Hi, I'm Elaine and I'm the Residential Manager at Osborne House!

Elaine

Elaine

Job Title: Dementia Manager Joined: 2020

Hi, I'm Elaine and I'm the Dementia Manager at Osborne House!

Annette

Annette

Job Title: Unit Manager (Days) Joined: 2022

Hi, I'm Annette and I'm a Unit Manager at Osborne House!

Ashleigh

Ashleigh

Job Title: Unit Manager (Days) Joined: 2024

Hi, I'm Ashleigh and I'm a Unit Manager at Osborne House!

Beth

Beth

Job Title: Unit Manager (Days) Joined: 2019

Hi, I'm Beth and I'm a Unit Manager at Osborne House!

Bindhu

Bindhu

Job Title: Senior Care Assistant (Nights) Joined: 2023

Hi, I'm Bindhu and I'm a Senior Care Assistant at Osborne House!

Claire

Claire

Job Title: Senior Care Assistant (Nights) Joined: 2015

Hi, I'm Claire and I'm a Senior Care Assistant at Osborne House!

Emma

Emma

Job Title: Senior Care Assistant (Days) Joined: 2019

Hi, I'm Emma and I'm a Senior Care Assistant at Osborne House!

Deepthy

Deepthy

Job Title: Senior Care Assistant (Days) Joined: 2024

Hi, I'm Deepthy and I'm a Senior Care Assistant at Osborne House!

Dawn

Dawn

Job Title: Activities Coordinator Joined: 2022

Hi, I'm Dawn and I'm the Activities Coordinator at Osborne House!

Lacylee

Lacylee

Job Title: Activities Assistant Joined: 2018

My name is Lacylee, and I am the Activities Assistant here at Osborne House. I first came to Osborne House on placement from college and I knew this was where I wanted to work. I started 3 years ago on the domestic team and then moved to the activities team when a vacancy became available. I love spending time with the residents and engaging them in meaningful person-centred activities.

Gavin

Gavin

Job Title: Chef Joined: 2015

Hi, I'm Gav and I'm a Chef at Osborne House!

Rachel

Rachel

Job Title: Business Administrator Joined: 2022

Hi, I'm Rachel and I'm the Business Administrator for Osborne House!

Louise

Louise

Job Title: Business Administrator Joined: 2023

Hi, I'm Louise and I'm the Business Administrator at Osborne House!

Janet

Janet

Job Title: Housekeeper Joined: 2013

I joined Osborne House in 2013 when the care home was about to open.


I had previously worked in another care setting as a housekeeper for 4 years before this.


I am welcoming, bubbly, and enthusiastic about my role and Osborne House.


From day one of working at Osborne House, I have loved and still love my job, it is very rewarding.


Interacting with staff, residents and visitors on a daily basis is something I love! Each day is different.


I enjoy helping in other aspects of the home as well as Housekeeping. I am proud to run an excellent team, and be part of an excellent team at Osborne House.

Isobel

Isobel

Job Title: Laundry Assistant Joined: 2015

Hi, I'm Isobel and I'm a Laundry Assistant at Osborne House!

Sarah

Sarah

Job Title: Domestic & Laundry Assistant Joined: 2024

Hi, I'm Sarah, and I'm a Domestic & Laundry Assistant at Osborne House!

Susan

Susan

Job Title: Domestic Assistant Joined: 2019

Hi, I'm Sue and I'm a Domestic Assistant at Osborne House!

Andy

Andy

Job Title: Maintenance Joined: 2021

Hi, I'm Andy and I'm the Maintenance at Osborne House!

Daniel

Daniel

Job Title: Maintenance Joined: 2022

Hi, I'm Danny and I'm the Maintenance at Osborne House!

Luke

Luke

Job Title: Head Chef Joined: 2025

Hi my name is Luke I work as head chef at Osborne House

Frequently Asked Questions about Osborne House

What types of Care is Osborne House registered for?

Older Person Care, Dementia, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Osborne House have?

There are 74 Single Rooms.

What are the Facilities & Services at Osborne House?

Own Furniture if required, Pet Friendly (or by arrangement), Smoking not permitted, Close to Local shops, Near Public Transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Osborne House to the centre of Selby?

0.2 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Osborne House to verify any information. View our terms and conditions. Osborne House has an Enhanced Service - more info.