






Osborne House is a well-established care home, built with care and attention to support older people and meet the expectations of the citizens of Selby and surrounding areas of North Yorkshire.
The home has 74 well-appointed bedrooms over three floors, all with en-suite toilets and showers. The home has secluded gardens, and some bedrooms have patio access. Osborne House is very well equipped to encourage and maintain dignity, privacy and...
Care Provided by Osborne House Care Home
Primary Care Categories
- Older Person Care
- Dementia
- Physical Disability
- Visual / Hearing Impairment
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- For a maximum of 74 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
Other Care Provided
- Parkinson's Disease
- Stroke
- Palliative / End of Life Care
- COPD/Pulmonary Disease
- Convalescent Care
- Day Care
Facilities
- Own Furniture if required
- Pet Friendly (or by arrangement)
- Smoking not permitted
- Close to Local shops
- Near Public Transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Residents Kitchenette
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.
The price(s) shown are provided by the care home. Contact Osborne House Care Home for full pricing details and T&Cs.
Contact Osborne House Care Home to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Crown Care Group
- Private Owned
Person in charge
- Allison Gill (Home Manager)
Local Authority / Social Services
Admission Information
- Mixed (no single-gender units)
- Ages 65+
Care Home Design/Build
- Purpose Built: Yes
- Year Purpose Built: 2013
- Number of floors: 3
Room Information
- Single Rooms (74)
- Single Rooms with ensuite Wet Room (74)
Visiting
- Osborne House allow visiting at any time, other than their protected mealtimes as detailed below; Breakfast 08:30 - 09:30 Lunch 12:30 - 13:30 Evening Meal 16:30 - 17:30 Upon arriving at Osborne House, there is a silver box/doorbell to the left of the entrance, please press this and a member of the team will open the door for you.
Parking
- There is a free spacious car parking facility on site, this is open 24hrs a day, 7 days a week with no restrictions to visitors
Osborne House Care Home Reviews (100)
Osborne House Care Home has a Review Score of 9.9 (9.851) out of 10, based on 38 reviews in the last 2 years.
Over all time Osborne House Care Home has 100 reviews.
On leaving the hospital to go into nursing floor my father was very poorly. The staff's kindness and encouragement and nursing care helped him feel like his old self and back onto the residential floor. Where he now joins in the brilliant organised activities and mixing with all the other residents. A great place with lots of fun and laughter.
During that time the care team and Selby CHADS have monitored her health and well-being on a daily business.
She now has a mixed dementia diagnosis and is receiving medication to help her condition.
Throughout the last 12 months, the Care Manager, Ground Floor and 2nd Floor managers together with their support teams have all cared for Mum.
She has settled in well and enjoys the daily activities. The Osborne team have been very helpful in helping the family to come to terms with Mum's condition and have given us all confidence that she is receiving the best care and attention she deserves.
I also was given the same attention and offered help should I need it.
So I thank you so very much for looking after her during her stay with you; I say it again, wonderful care shown by all.
My father moved to Osborne House earlier this year following a period of severe illness. He was reluctant to leave his home but this was happily short-lived. The surroundings, staff and atmosphere here are lovely and Dad recuperated very well. My dad settled in with the help of all the staff and very quickly came to really feel that this was his home especially as we were able to personalise his room. We were happy to leave Dad in the care of Osborne House and he made some really good friends there. The programme of activities is fantastic with something for everyone - Dad loved carpet bowls and the Monday exercises. Dad passed away at the end of August and we were wonderfully supported by the staff and the send-off they gave him was incredibly emotional. I would thoroughly recommend anyone looking for care to have a look at Osborne House.
Residents' needs are put a the front of all that staff do.
The home provides a clean and caring environment with good standards throughout.
I can highly recommend.
At the moment he has been admitted to hospital due to an infection and one of the staff has shown an interest in his well being, contacting the hospital and then me to keep me and the house updated as to his progress. Hopefully my cousin will be able to go back to Osborne House as soon as possible.
Excellent facilities, very caring and dedicated staff. Not only is my husband cared for they care about me and my well-being. The home is clean, and the food is lovely. I can't praise the staff enough.
The only problem is when they have to cover the usual lovely carers with agency workers. Some agency workers are ok but there are others who are lazy, spend most of their time on their mobile phones, have to be told what to do when the need for them to do something is very obvious. They have no initiative. That is when I feel the care could break down.
My mum quite likes the food which is a minor miracle in itself.
The home is clean and the staff appear to be very good at caring for patients individual needs.
I would have no hesitation in recommending them to anyone who, for whatever reason, is looking for a care home placement.
Osborne House is clean, welcoming and comfortable. The staff are competent and friendly. The residents are treated as individuals with compassion and respect by all staff. It is a pleasure to visit the home and I always felt happy leaving my relative in their care.
Overall I believe the service to be very good. However, the food sadly is not to the standard I would expect. However, the staff 9 times out of 10 are wonderful and caring. The lack of staff often affects Mum's ability to be able to sit out and the bathroom seems not suitable for wheelchair use. Also, the bed could be improved.
My mother was discharged from hospital to Osborne House with significant nursing and care needs. At every stage of the following 8 months, she was treated with dignity and personalised care that was of the highest calibre. Led by an exceptional care home manager, all the staff made every effort to provide positive encouragement, kindness and consideration - as well as meeting the exacting standards of care that were needed every day. We could not have asked for better.
Thank you for the courtesy you extended to us while your mother was here and also afterwards.
Kind regards.
Your excellent care of my Mum who was on palliative care, the staff were amazing, caring and nothing was too much trouble. My mother was taken care of with dignity and respect.
Many thanks for the great review that you left for us. We are so happy to hear that you had good experience in such a difficult time.
My Mum went to Osborne House from hospital and was very impressed with the surroundings. She asked if it would be possible to stay there. The room was well furnished and equipped and the food met Mum's high expectations. Every member of staff was very caring and knowledgeable, as well as being most helpful and positive. All round this has been a good experience for my Mum and her family. Thank you so much.
Dear Pamela
Many thanks for the great review that you left us. Your Mum was a lovely person. Although she was with us only for a short period of time, she will remain in our hearts forever.
Kind regards
I find the young lady who does the photographs and the hairdresser extremely helpful. The carers are very helpful and compassionate. Very happy that visiting arrangements were made for me so I could see my relatives during COVID.
Regards.
My mum has been a resident since July 2014; she absolutely loves the staff and thinks of them as part of her family. The fact that activities are ongoing if residents want to participate, or they can choose to do their own thing, they have the choice. The rooms are really nicely decorated, and residents can have their own personal furniture, etc if they want. The staff evidently care for the residents and think of them as their own, going over and above, especially during the difficult times of the pandemic. 10/10 from me.
Kind regards.
My mum moved to Osborne House as her care needs meant that she could no longer be looked after in her own home. She had both vascular dementia and a lack of mobility due to a nasty fall. From day one, she received kind and thoughtful care delivered by a team who looked after her with attention to detail and good humour. I was kept fully informed of any changes in her medical condition by excellent nursing staff. In her last days, we were both treated with great kindness and concern, and I am relieved that her last moments were with people who had been able to get to know her and were constant employees as opposed to agency staff.
Dear Susi, we are so sincerely grateful that you cared to write such an excellent review for us. We are glad to know that you had a great experience while your mum was residing at Osborne House. She was such a lovely person and will remain in our heart and mind forever.
table decorations, flags with mum's face and age on and numerous thoughtful touches. The staff made what might have been a disappointing day because of covid restrictions into a memorable, joyous and wondeful experience for my mother. I can't thank them enough.
We are so happy that you're happy. Your mum is an absolute precious gem to us. We're so proud of her and looking forward to celebrating her birthday next year surrounded by all the family and friends.
Kind regards
Shiva
My Grandma is a resident at Osborne House. I cannot praise the team that look after my grandma enough. They individually go above and beyond to ensure she is cared for and supported. The home recently organised a celebration for her 100th birthday. The decorations were amazing and it had such a personal touch. So much effort went into making sure her day was special; from a party, promotion of cards and international family zoom call. They made sure her milestone birthday would be one to remember! It certainly will be. They have continued to keep residents safe throughout the pandemic and have tirelessly kept the residents' wellbeing at the forefront of everything. I would like to especially mention one staff member whose commitment and motivation to her job is amazing. Nothing is ever too much for her and she gives her all to ensuring the home is promoted positively and she keeps the residents engaged. She is a trooper and such an asset to Crown Care. Thank you for all you do for my Grandma.
Kind regards
Shiva
My grandmother recently turned 100. A significant milestone that we were all looking forward to celebrating with her. However given the current Covid restrictions, we were unable to all be together, but the staff at Osborne House went above and beyond to ensure she had an extra special day. The effort and care from the staff were remarkable and really touching. It is clear that my grandmother is not only well cared for at Osborne House, but genuinely loved by the staff and this makes all the difference. She had a great day and the family not only got to be a part of the celebration via a zoom call organised by the staff but also received photos and videos of the day and felt like we were part of the day even though we couldn’t all be there in person. I am very grateful to Osborne House and the level of care and attention provided by the staff.
Kind regards
Shiva
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 28 September 2022Good
- CaringGood
- EffectiveGood
- ResponsiveGood
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (0) & Events (0)
There are no news items for Osborne House Care Home.
There are no upcoming events for Osborne House Care Home.
Awards / Recognitions (5)
- 28 Feb 2023Recipient: Crown Care Group
- 30 Jun 2022Recipient: Crown Care Group
- 30 Jun 2021Recipient: Crown Care Group
Accreditations
There are no accreditations posted yet for Osborne House Care Home.
Meet the Team (26)

Hello, my name is Allison. I joined Osborne House in July 2025. I am a registered nurse with extensive experience in the NHS. I have worked in the care home sector since 2019.

Hello, my name is Les. I'm the Deputy Home manager at Osborne House and also a registered nurse. I work Monday to Friday and am happy to help with any concerns.

Hi, I'm Elena and I'm the Night Manager at Osborne House!

Hello, my name is Takura, I'm a registered Nurse working day shifts at Osborne House.

Hi, I'm Sarah and I'm a registered Nurse at Osborne House!

Hello, my name is Mandy. I'm a registered nurse, and I have worked at Osborne House since 2025. I have a wealth of experience in the care sector and look forward to meeting you.

Hi, I'm Elaine, and I'm the Residential Manager at Osborne House!

Hi, I'm Elaine, and I'm the Dementia Manager at Osborne House!

Hi, I'm Annette and I'm a Unit Manager at Osborne House!

Hi, I'm Ashleigh and I'm a Unit Manager at Osborne House!

Hi, I'm Beth and I'm a Unit Manager at Osborne House!

Hi, I'm Bindhu and I'm a Senior Care Assistant at Osborne House!

Hi, I'm Claire and I'm a Senior Care Assistant working nights at Osborne House

Hi, I'm Emma and I'm a Senior Care Assistant at Osborne House!

Hello, my name is Limmy. I have worked at Osborne House since October 2023; you will find me mostly working on the ground-floor unit.

Hi, I'm Dawn and I'm the Activities Coordinator at Osborne House!

My name is Lacylee, and I am the Activities Assistant here at Osborne House. I first came to Osborne House on placement from college and I knew this was where I wanted to work. I started 3 years ago on the domestic team and then moved to the activities team when a vacancy became available. I love spending time with the residents and engaging them in meaningful person-centred activities.

Hi my name is Luke I work as head chef at Osborne House

Hi, I'm Gav and I'm a Chef at Osborne House!

Hi, I'm Rachel and I'm the Business Administrator for Osborne House!

Hi, I'm Louise and I'm the Business Administrator at Osborne House!

I joined Osborne House in 2013 when the care home was about to open.
I had previously worked in another care setting as a housekeeper for 4 years before this.
I am welcoming, bubbly, and enthusiastic about my role and Osborne House.
From day one of working at Osborne House, I have loved and still love my job, it is very rewarding.
Interacting with staff, residents and visitors on a daily basis is something I love! Each day is different.
I enjoy helping in other aspects of the home as well as Housekeeping. I am proud to run an excellent team, and be part of an excellent team at Osborne House.

Hi, I'm Isobel and I'm a Laundry Assistant at Osborne House!

Hi, I'm Sarah, and I'm a Domestic & Laundry Assistant at Osborne House!

Hi, I'm Sue and I'm a Domestic Assistant at Osborne House!

Hi, I'm Danny and I'm the Maintenance at Osborne House!
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