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Osborne House Care Home

Union Lane, Selby, North Yorkshire YO8 4AU
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Osborne House Care Home, Selby
Osborne House Care Home, Selby
Osborne House Care Home, Selby

Osborne House is a well-established care home, built with care and attention to support older people and meet the expectations of the citizens of Selby and surrounding areas of North Yorkshire.

The home has 74 well-appointed bedrooms over three floors, all with en-suite toilets and showers. The home has secluded gardens, and some bedrooms have patio access. Osborne House is very well equipped to encourage and maintain dignity, privacy and...  

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Care Provided by Osborne House Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 74 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care
  • Day Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Smoking not permitted
  • Close to Local shops
  • Near Public Transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential Care£1,538 - £1,538£1,538 - £1,538
Residential Dementia Care£1,610 - £1,610£1,608 - £1,610
Nursing Care£1,683 - £1,951£1,951 - £1,951

Our fees are based on a detailed assessment of individual needs, care requirements, and level of support. To discuss how we can help, please feel free to get in touch with us.

Contact Osborne House Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

  • If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.

Good to Know

Group / Owner

Person in charge

  • Allison Gill (Home Manager)

Local Authority / Social Services

Admission Information

  • Mixed (no single-gender units)
  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2013
  • Number of floors: 3

Room Information

  • Single Rooms (74)
  • Single Rooms with ensuite Wet Room (74)

Visiting

  • Osborne House allow visiting at any time, other than their protected mealtimes as detailed below; Breakfast 08:30 - 09:30 Lunch 12:30 - 13:30 Evening Meal 16:30 - 17:30 Upon arriving at Osborne House, there is a silver box/doorbell to the left of the entrance, please press this and a member of the team will open the door for you.

Parking

  • There is a free spacious car parking facility on site, this is open 24hrs a day, 7 days a week with no restrictions to visitors

Osborne House Care Home Reviews (100)

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9.9

Osborne House Care Home has a Review Score of 9.9 (9.851) out of 10, based on 38 reviews in the last 2 years. Over all time Osborne House Care Home has 100 reviews.

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Review from Jacqueline M (Daughter of Resident) published on 14 November 2025 Submitted via Postal Card
Overall Experience

My mum came into your care on 1st April 2025 but sadly passed with you on 27th September 2025 while she was in your care. The staff were amazing with her the care she received was 2nd to none. My mum could be difficult at times but all the staff showed patients and care. On the last few days before her passing the care and dignity shown to her was the best I have seen in my 43 years of being in care and all the staff were lovely to myself and family. Highly recommend.

Reply from Allison Gill, Manager at Osborne House Care Home

Jacqueline thank you for your lovely feedback i will ensure all the staff are informed of your lovely words - it was a pleasure to look after your mum during her stay with us and a pleasure to support you at such a difficult time in your lives. Kind Regards Allison

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Review from Richard G (Resident / Service User) published on 4 November 2025 Submitted via Postal Card
Overall Experience

My wife was a resident here from Nov 23 to Feb 25. During which time I found the care and facilities to be exemplary in all fields. Now as a resident myself I find the care and services provided here to be of the highest standard imaginable in all areas.

Reply from Allison Gill, Manager at Osborne House Care Home

Thank you for the review of our services i am pleased that we were able to help when you needed us to help look after your lovely wife and again be here when you needed us too, it is always useful to receive active feedback whilst residents are in the home to ensure we can keep our service relevant and up to a good standard. Kind Regards Allison

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Review from Chris S (Brother of Resident) published on 4 November 2025 Submitted via Website
Overall Experience
We found everything about Osborne House to be accommodating, friendly and professional in all aspects of what they do. From management to carers and support staff we were very, very happy and could easily see that they actually "cared" and did not just care for the residents. I would certainly recommend this home, we were very thankful to have found it ourselves as it is not an easy exercise or decision to undertake and not one that you do lightly.

A heartfelt thanks to Team Osborne House we really appreciated your help and support!

Reply from Allison Gill, Manager at Osborne House Care Home

Thank you so much for your review of our services, i will pass your compliments onto the team, thank you for your recommendation too it certainly helps families when they are facing the difficult decision of choosing a care home for a loved one. Kind Regards Allison

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Review from Sandra D (Daughter of Resident) published on 20 October 2025 Submitted via Website
Overall Experience
All the staff go above and beyond including coming in on their days off to visit or sit with residents. There is a real sense of extended family. It's a real pleasure to visit relatives who are resident - both mum (first) and now dad living there. We know that my parents are safe and being well looked after. Rooms are well appointed and modern. The Wi-Fi could be much improved and is probably the only significant improvement that could made; it makes it difficult to stay connected when we live so far away.

Both my parents enjoy the catering with varied menus and treats which makes life and them feel special. There is even a pub just for residents on site too and activities linked to that.

Reply from Allison Gill, Manager at Osborne House Care Home

Sandra thank you so much for your kind words it is an honor to have been the chosen home to provide care for your parents - i will pass your lovely words on to all the staff.

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Review from Stephanie N (Niece of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

Osbourne House is a lovely care home with a family feel. The staff really care about the residents and it shows with interactions. Very happy with our decision. The activity team are great and we as a family enjoyed seeing the photos. We loved joining in on visits. Highly recommend if you are looking for a care home for your relative.

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Review from Keith H (Husband of Resident) published on 18 September 2025 Submitted via Postal Card
Overall Experience

My wife was transferred to Osborne House after three months in hospital. The moved was very unsettling for her but the staff have been very supportive and her care is outstanding.

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Review from Pearl C (Daughter of Resident) published on 14 August 2025 Submitted via Postal Card
Overall Experience

All staff, carers and managers and office staff are very polite. When visiting, carers always come and see if everything is ok. Osbourne House Care Home is excellent.

Reply from Allison Gill, Manager at Osborne House Care Home

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support you receive at the home. We will share your feedback with the whole team

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Review from Angela K (Partner of Resident) published on 24 July 2025 Submitted via Postal Card
Overall Experience

My partner of over 30 years moved to Osborne House last year. It is a fantastic, caring home where all the wonderful staff take pride in the work they do. I am extremely happy with all aspects of the home. I know he is being well looked after in every way. Well done everyone!

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Review from A S (Son of Resident) published on 14 February 2025 Submitted via Website
Overall Experience
Osborne House provides excellent service and accommodation.
The staff are so helpful and look after everyone with kindness and understanding for their resident's personal needs.

I can't thank them enough for how they look after my Father and look forward to seeing everyone on my next visit to see my dad next.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you very much for taking the time to share your experience of Osborne House, We are delighted that you are happy with the care and support provided to your Dad and that you look forward to visiting the home. We will share your feedback with the whole team.

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Review from S J (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

I can't fault Osborne House and their amazing staff. I have my mum in residential care and my dad in dementia care. Both are looked after superbly. Always clean and well dressed. Always spoken to with dignity and respect. They also care about families too. The activities they provide are brilliant and keep residents engaged and supports them to build up friendships.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support being provided to your parents. We will share your feedback with the whole team

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Review from Kathryn T (Daughter of Resident) published on 29 January 2025 Submitted via Website
Overall Experience

I cannot recommend Osborne House in Selby highly enough. Their staff have shown my dad (a new resident) an enormous amount of care, compassion and understanding during his time with them. They go over and above to ensure care is personalised and reach out to support families, keeping them fully informed at every stage. My trust in the service they are providing already far outstrips anything previously experienced with other care providers who have looked after my dad.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your Dad receives at the home, and that your family feels supported and involved in this. We will share your feedback with the whole team.

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Review from Michael M (Son of Resident) published on 18 November 2024 Submitted via Website
Overall Experience
The staff are really great with Mum looking after her and looking out for her.

I know Mum would love to be at home with me but she's at a point where the 24-hour care and medical assistance are essential now. Dementia is a cruel disease.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience at Osborne House. We are delighted that you are happy with the care and support your Mum receives here at Osborne House. Thank you for your feedback on staff, and we will share your feedback with the whole team.

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Review from P T (Daughter of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

I am always made welcome at Osborne House. The staff are lovely and extremely caring. The home is welcome and clean and I am always allowed a meal with my mum. It's a home-from-home. There is a varied programme of activities and recently I attended a choir with my mum.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are made to feel welcome when visiting the home and that you are happy with the care and support your mum receives. We appreciate your kind feedback on staff and we will share this with the whole team

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Review from Lynn H (Daughter of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

My mum is near the end and that's a difficult time for everyone. The staff are being so caring and thoughtful about my mum, and incredibly supportive of me. They have her best interest at heart, always include me and inform me, and are so kind when it feels too sad. My mum is warm, comfortable and safe, and I'm so glad she's in Osborne House. Thank you.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience of Osborne House. We are delighted that you are happy with the care and support your mum receives at the home, and that you feel supported by our team through an understandably difficult time. Thank you for your kind feedback of staff and we will share this with the whole team.

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Review from A F (Nephew of Resident) published on 18 November 2024 Submitted via Website
Overall Experience
Generally a good level of care and professionalism. The staff are kind, caring and responsive to most needs. However, staff numbers can be stretched at times, particularly at weekends.

A more focused and consistent approach to residents' dignity would be appreciated. Happy to discuss this.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience of Osborne House. Thank you for your feedback of staff, this will be shared with the whole team. We always welcome suggestions for continuous improvement and would like to have the opportunity to discuss this further, if you would like to pop in to see me or arrange a meeting at your convenience.

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Review from Peter H (Brother of Resident) published on 18 November 2024 Submitted via Website
Overall Experience

My sister has been very well cared for since her admission to Osborne House. In view of my sister's mental state, she requires very close supervision and care. The staff at Osborne House are professional in their management of her situation and provide understanding care 24 hours a day. This gives us much comfort in view of us living in Chester which is a considerable distance away.

Reply from Julie Mayfield, Manager at Osborne House Care Home

thank you for taking the time to share your experience at Osborne House. Thank you for your feedback on staff, we will share this with the whole team. We are delighted that you are happy and reassured by the care and support your sister receives at Osborne House, especially with a significant distance between you.

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Review from Kev S (Nephew of Resident) published on 15 November 2024 Submitted via Website
Overall Experience
Osborne House is a lovely care home the staff are very polite and make me feel very welcome. The home is warm with a friendly atmosphere, I visit weekly to see my aunt who will be 100 at Christmas. Staff do a marvellous job and always keep me or my daughter up to date with any issues or concerns related to my aunt.

Appreciate everything.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your review of Osborne House. We are delighted that you are happy with the care and support your aunt receives at the home and that you are made to feel welcome on your visits. We really appreciate your feedback on staff at the home and we look forward to having celebrations for your Aunt's 100th Birthday.

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Review from T G (Nephew of Resident) published on 14 November 2024 Submitted via Website
Overall Experience
Very caring people who work very hard to ensure that my aunt has everything that she needs.
My aunt has been a resident for several years and has had an excellent experience.
I have been kept up to date with any relevant information.

I am always made to feel welcome when I visit.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to share your experience at Osborne House, we are delighted that you are happy with the care and support your aunt receives, that you feel involved in your aunt's care and support, and feel welcome to the home on your visits. We have shared your review with the team and appreciate your review.

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Review from Emily H (Granddaughter of Resident) published on 9 May 2024 Submitted via Website
Overall Experience

We are delighted by how well my Grandma is being cared for since moving to Osbourne House. The staff are so kind, hard-working and caring. Grandma feels safe, secure and comfortable and we can see an improvement in her emotional well-being. As a family we also feel incredibly welcomed and the home makes it so easy for us to visit and feel a part of Grandma’s life.

Reply from Julie Mayfield, Manager at Osborne House Care Home

Thank you for taking the time to review and share your experience of Osborne House. We are delighted that you are happy with the care and support being provided to your Grandma and that your Grandma feels safe and content at Osborne House. Thank you for your kind words in regard to the team at...  

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Review from Graham W (Son of Resident) published on 18 April 2024 Submitted via Website
Overall Experience

What a lovely care home Osborne House is. My mum needed 24/7 care and I called in on the off chance, hoping for help. A staff member explained the whole set-up and the manager came out to visit my mum and explain in full all about the care home. My mum was very well looked after in the home, nothing was a problem. My mum’s health didn’t improve whilst in the care home and sadly she passed away within 6 weeks of admission. Her death was very peaceful and the room she died in was very tranquil. We were treated with dignity and kindness on my mum’s passing. One staff member treated us so well and stayed with us until the undertakers came. Many more staff members to mention but many were magnificent in helping and nursing my mum. I’d say well done to all the team at Osborne House.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 28 September 2022
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledGood
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

News (0) & Events (0)

News

There are no news items for Osborne House Care Home.

Upcoming Events

There are no upcoming events for Osborne House Care Home.

Awards / Recognitions (5)

  • 28 Feb 2023Recipient: Crown Care Group
  • 30 Jun 2022Recipient: Crown Care Group
  • 30 Jun 2021Recipient: Crown Care Group

Accreditations

There are no accreditations posted yet for Osborne House Care Home.

Meet the Team (26)

Allison Gill
Allison GillJob Title Home managerJoined 2025

Hello, my name is Allison. I joined Osborne House in July 2025. I am a registered nurse with extensive experience in the NHS. I have worked in the care home sector since 2019.

Les
Les Job Title Deputy Home ManagerJoined 2025

Hello, my name is Les. I'm the Deputy Home manager at Osborne House and also a registered nurse. I work Monday to Friday and am happy to help with any concerns.

Elena
Elena Job Title Night Manager/Registered Nurse (Nights)Joined 2023

Hi, I'm Elena and I'm the Night Manager at Osborne House!

Takura
Takura Job Title Registered Nurse (Days)Joined 2025

Hello, my name is Takura, I'm a registered Nurse working day shifts at Osborne House.

Sarah
Sarah Job Title Registered Nurse (Nights)Joined 2022

Hi, I'm Sarah and I'm a registered Nurse at Osborne House!

Mandy
Mandy Job Title Registered NurseJoined 2025

Hello, my name is Mandy. I'm a registered nurse, and I have worked at Osborne House since 2025. I have a wealth of experience in the care sector and look forward to meeting you.

Elaine
Elaine Job Title Residential Unit Manager (Days)Joined 2015

Hi, I'm Elaine, and I'm the Residential Manager at Osborne House!

Elaine
Elaine Job Title Dementia Unit Manager (Days)Joined 2020

Hi, I'm Elaine, and I'm the Dementia Manager at Osborne House!

Annette
Annette Job Title Unit Manager (Days)Joined 2022

Hi, I'm Annette and I'm a Unit Manager at Osborne House!

Ashleigh
Ashleigh Job Title Unit Manager (Days)Joined 2024

Hi, I'm Ashleigh and I'm a Unit Manager at Osborne House!

Beth
Beth Job Title Unit Manager (Days)Joined 2019

Hi, I'm Beth and I'm a Unit Manager at Osborne House!

Bindhu
Bindhu Job Title Senior Care Assistant (Nights)Joined 2023

Hi, I'm Bindhu and I'm a Senior Care Assistant at Osborne House!

Claire
Claire Job Title Senior Care Assistant (Nights)Joined 2015

Hi, I'm Claire and I'm a Senior Care Assistant working nights at Osborne House

Emma
Emma Job Title Senior Care Assistant (Days)Joined 2019

Hi, I'm Emma and I'm a Senior Care Assistant at Osborne House!

Limmy
Limmy Job Title Senior Care AssistantJoined 2023

Hello, my name is Limmy. I have worked at Osborne House since October 2023; you will find me mostly working on the ground-floor unit.

Dawn
Dawn Job Title Activities CoordinatorJoined 2022

Hi, I'm Dawn and I'm the Activities Coordinator at Osborne House!

Lacylee
Lacylee Job Title Activities AssistantJoined 2018

My name is Lacylee, and I am the Activities Assistant here at Osborne House. I first came to Osborne House on placement from college and I knew this was where I wanted to work. I started 3 years ago on the domestic team and then moved to the activities team when a vacancy became available. I love spending time with the residents and engaging them in meaningful person-centred activities.

Luke
Luke Job Title Head ChefJoined 2025

Hi my name is Luke I work as head chef at Osborne House

Gavin
Gavin Job Title ChefJoined 2015

Hi, I'm Gav and I'm a Chef at Osborne House!

Rachel
Rachel Job Title Business AdministratorJoined 2022

Hi, I'm Rachel and I'm the Business Administrator for Osborne House!

Louise
Louise Job Title Business AdministratorJoined 2023

Hi, I'm Louise and I'm the Business Administrator at Osborne House!

Janet
Janet Job Title HousekeeperJoined 2013

I joined Osborne House in 2013 when the care home was about to open.

I had previously worked in another care setting as a housekeeper for 4 years before this.

I am welcoming, bubbly, and enthusiastic about my role and Osborne House.

From day one of working at Osborne House, I have loved and still love my job, it is very rewarding.

Interacting with staff, residents and visitors on a daily basis is something I love! Each day is different.

I enjoy helping in other aspects of the home as well as Housekeeping. I am proud to run an excellent team, and be part of an excellent team at Osborne House.

Isobel
Isobel Job Title Laundry AssistantJoined 2015

Hi, I'm Isobel and I'm a Laundry Assistant at Osborne House!

Sarah
Sarah Job Title Domestic & Laundry AssistantJoined 2024

Hi, I'm Sarah, and I'm a Domestic & Laundry Assistant at Osborne House!

Susan
Susan Job Title Domestic AssistantJoined 2019

Hi, I'm Sue and I'm a Domestic Assistant at Osborne House!

Daniel
Daniel Job Title MaintenanceJoined 2022

Hi, I'm Danny and I'm the Maintenance at Osborne House!

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