Mosswood Care Home

Moss Road, Linwood, Paisley PA3 3FA
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9.9 77 Reviews
  • Mosswood Care Home, Paisley
Mosswood Care Home, located in Linwood, is a purpose built care home providing expert 24-hour nursing care for people of old age with dementia or physical disability.

Dedicated to professional care, the friendly team supports residents in making the most of the luxurious social areas, hairdressers, reminiscence room, quiet room and cinema room. The level of care is of the highest standard and the team at Mosswood work hard to provide an exciting range of daily activities and delicious catering services to ensure residents are fulfilled and happy at all times.
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Care Provided by Mosswood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's typically included?

Weekly Charges per Person

  • Self-Funded Nursing Care: £1630 – £1885
  • Self-Funded Nursing Dementia Care: £1630 – £1885
  • RESPITE Self-Funded Nursing Care: £1630 – £1885
  • RESPITE Self-Funded Nursing Dementia Care: £1630 – £1885

These prices are only a guideline, please contact Mosswood Care Home to find out the exact price for your requirements.

Contact Mosswood Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Mosswood Care Home to confirm what exactly is included and get an estimate tailored to your care needs:

Good to Know

Group/Owner

Person in charge

  • Pauleen Stevenson (Care Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2014
  • Number of floors: 1

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Mosswood Care Home Reviews (77)

9.9

Mosswood Care Home has a Review Score of 9.9 (9.944) out of 10, based on 17 reviews in the last 2 years.
Over all time Mosswood Care Home has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mosswood Care Home
  • 33
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Total of 77, showing 21-40
Review from Mark L (Son of Resident) published on 13 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father suffers from Parkinson's Disease, mild dementia and mobility issues. After visiting many care homes in the area we selected Mosswood Care Home and my father was admitted in November 2021. This was an excellent decision. The facility is very clean and modern. It is well run by a fantastic team
with a strong culture of caring. There have been many examples where staff have gone above and beyond to support my father (and myself). My questions, requests and feedback are always listened to and acted upon. Challenges such as Covid-19 have been managed admirably and the rules that keep the residents safe are enforced with a smile. Their professionalism and everyday actions give me, my family and my father's friends peace of mind that he is in good hands. From the reception through all areas of the facility, Mosswood is a happy place. Simply amazing!
Reply from Pauleen Stevenson, Manager at Mosswood Care Home

Hello Mark, thank you very much for taking the time to complete a very positive review for our Care Home. I will inform the staff of your lovely comments which I am sure that they will greatly appreciate.
Once again thank you.

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Review from G S (Son of Resident) published on 25 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My dad has been a resident within Mosswood since June 2021, after he was unable to reside safely within his own house. He suffers from dementia and is now immobile and can easily become upset/disorientated. I can't praise all members of staff enough, from the receptionist, through to all carers and
nurses. They all look after my dad and make him as comfortable as possible at all times and cater for all his needs. It gives myself and my sister peace of mind, just knowing that he is in a secure, safe environment.
The complex is always very clean and hygienic. Having been in an out of other care establishments throughout the years in my job and also previously with my mum, I cannot commend Mosswood, enough. Well done and thanks.
Reply from Ian C Marshall, Clinical Director at Mosswood Care Home

Thank you for kind words and observations on the care, support and confidence our staff have provided to you, and your dad. I will ensure the staff are provided a copy as I know they will be hugely appreciative. Reading feedback such as yours gives us all a boost and confidence that we are meeting the needs of those we care for.

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Review from Amanda L (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has been a resident of Mosswood Care Home for 2 years, and I am very happy with the standard of care and attention she receives from all the staff. It has been a difficult time with COVID but Mosswood have been very accommodating throughout this period. There are opportunities to raise concerns,
and these have been dealt with promptly. My mind is at ease knowing that my mum is safe and well looked after. All the staff from the reception and the care staff are friendly and helpful. Thank you for looking after my mum so well.
Reply from Ian Marshall, Clinical Director at Mosswood Care Home

I am delighted to read your experience and especially that you have a great relationship with the manager and staff to raise any concerns you may have. We always strive to provide the best experience for our residents and families, and by raising issues, or making suggestions, it helps us to do this. Thank you so much for putting aside time to leave us your comments, they will be a great lift to the whole team.

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Review from F G (Daughter of Resident) published on 24 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mum was admitted a few weeks before Christmas last year. This was a very difficult and sad time for our family. The staff in Mosswood through their kindness, compassion and empathy helped enormously to settle my mum and throughout the year I have found all the staff extremely patient and thoughtful.
The staff know my mother very well and I feel she is getting the best care possible.
Reply from Ian C Marshall, Clinical Director at Mosswood Care Home

Thank you for being so honest and open with your feelings, we know just how difficult decisions such as these can be. I am incredibly humbled by your comments, particularly of our staff. I know just how dedicated and caring they are, and I will make sure they see your lovely words about them.

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Review from Fiona A (Daughter of Resident) published on 23 November 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
We have been very happy with the care our mum is receiving. The staff are very professional and friendly, keeping us up-to-date with our mum's progress. On the whole, there has been continuity in care and in staffing, which is very important to us. Our mum required input from a dietitian, which was
requested and followed up in a timely manner, by the charge nurses.
The staff generally know us by name and know our mum's likes and dislikes. The social activities were in the past average, however, we believe this has been addressed.
Reply from Ian C Marshall, Clinical Director at Mosswood Care Home

Thank you for taking the time in leaving Mosswood Care Home with your review. I am delighted to read of your experience and that of your mum. We have recently been engaging with residents and families to determine the various types of activities they would like to experience. I would ask, if you have not been approached yet, please enquire with the manager. Our goal is to ensure all of our residents receive the types of activities they enjoy.

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Review from J S (Son of Resident) published on 1 August 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am writing to express my thanks to the staff at Mosswood Care Home for the love and care they have shown towards my mother. She was a resident at the home for just over 12 months, and during that time, the staff were always very friendly, helpful and approachable. Sadly Mum passed away this week,
but the nurses and carers helped the family through this sad time. I highly recommend this home for your relative.
Reply from Pauleen Stevenson, Manager at Mosswood Care Home

I would like to thank you for taking the time to post such a lovely, positive review. The staff at Mosswood will be delighted to read your review and your acknowledgement of their hard work and dedication to looking after your mum. Your mum was a big part of Mosswood, and she is sorely missed by all.
Take Care.

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Review from G R (Daughter-in-law of Resident) published on 29 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I feel that Mosswood Care Home is a wonderful environment for my mother-in-law and she is very happy.
Reply from Ian Marshall, Clinical Director at Mosswood Care Home

Thank you for taking the time for your kind words. Our staff take a lot of pride in the care and support they provide and it is lovely to read your experience.

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Review from W M (Son-in-law of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Staff - extremely kind, caring and supportive to my father-in-law, my wife and myself throughout this hard time. My wife and I are confident that our parent is in the best hands. Nothing is too much trouble, arranging phone calls and visits and putting our minds at rest by always make sure we wash hands,
take temperatures and provides masks if needed to keep everyone safe.
Management - have total confidence in them, they lead by example and are always available if needed.
In general - although my wife and I couldn't visit Dad for over a year, when we eventually saw him, he was healthy and happy - speaks volumes.
Reply from Ian C Marshall, Clinical Director at Mosswood Care Home

Thank you for your kind observations and reflections on the care, support and confidence our staff have provided to you, your family and your dad. I know they will be hugely appreciative, as I am, of your review, and they will feel great pride knowing they have made a difference.

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Review from S G (Daughter of Resident) published on 7 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father's complex needs are well catered for. All of the staff - operational, admin, management are very informative. I have absolutely no concerns about my father's care. Staff are always helpful with very positive outlooks, even in these unprecedented times.
Reply from Ian Marshall, Clinical Director at Mosswood Care Home

Thank you for your kind and considerate review. Whilst I know the exceptional care our staff provide and deliver on a day to day basis, it is always uplifting and encouraging for them to read the positive experiences residents and their families are having under our care. So thank you for doing just that.

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Review from Helen S (Friend of Resident) published on 6 June 2021 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I find all staff very welcoming and helpful.
Have no complaints at all.
Reply from Ian Marshall, Clinical Director at Mosswood Care Home

Helen thank you for taking the time to complete a review and I am delighted you have had a positive experience. I am very proud of the staff as I know just how much they take pride in the care they deliver.

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Review from Karina M (Daughter of Resident) published on 4 August 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I am so appreciative of how well Mosswood Care Home is handling the Covid-19 pandemic. Their focus is continuously on ensuring the safety and well-being of their residents. I admire how they are prepared to make difficult decisions, for the sake of their residents' safety. Staff in Mosswood, and at
the Pacific Care Head Office, have also shown me great care and kindness. They understand how sad it is for family not to be able to see their loved ones or to have extremely limited time for visits. They listen intelligently and compassionately. In these tough times, I couldn't wish for more for my mother, and for me. Pre-Covid-19 I was delighted with the quality of the care that every member of staff at Mosswood gives - physical and emotional. In Covid-19 I add to that a complete sense of relief that this is a care home, and owner, with integrity and compassion. Thank you to Mosswood and Pacific Care.
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Review from A K (Wife of Resident) published on 7 July 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My husband, who has Alzheimer's, only arrived at Mosswood in early March, so my experience with the care home has been from a distance.
They took a very wise decision to close to visitors two weeks before Government lockdown in response to the pandemic. They made sure that all PPE was available for
their staff and once possible, they have been regularly testing staff and residents.
Nothing was too much trouble. The staff were so kind, and under the challenging circumstances made every effort to communicate on my husband's progress. Photographs were regularly sent from the unit, and a detailed weekly email arrived with updates - not to mention phone calls from nursing staff on how things were progressing.
I am so pleased that I have chosen Mosswood. The professional and caring approach is second to none, and I would describe this care home as first-class in all respects.
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Review from Craig A (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father is 93, has dementia and has been a resident at Mosswood for over 3 years. Throughout that time, and as his condition has deteriorated, the staff have been exceptionally good at caring for him in every way. Before he moved in he was anxious and exhibiting obsessional behaviour. He is now totally
at ease, relaxed, happy and also physically very well.
I and my brother and sisters cannot speak too highly of the care he receives and consider ourselves extremely lucky to have found Mosswood.
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Review from Jeremy M (Son of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
Mosswood Care Home took action to protect my mother and the other residents even before the UK government introduced its own measures. They anticipated the problems and took effective action with great sensitivity and exhibited compassion and a good understanding of the impact that lockdown would have
on residents, families and staff. My family cannot express our thanks strongly enough to the staff and to the management. A remarkable service and wonderful care.
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Review from Sara M (Daughter of Resident) published on 25 June 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
I chose this Care Home for my Mother as it was streaks ahead of any others I had visited. It is only since Mum has been there that I have truly appreciated what an exceptional place it is. The standard of care, cleanliness and professionalism of everyone is incredible. From the nurses, the carers,
the chefs, the cleaners and all the management and Admin team. Everyone has one goal. To care for the residents and give them the best quality of life possible. This was before COVID. Throughout this time which has undoubtedly brought challenges, the whole team has been marvellous. Professional, safe, kind, caring and compassionate. The level of communication has been beyond excellent with regular updates and emails and the ability to speak to or face time your family member at any opportunity. I would highly recommend Mosswood and thank everyone for all they do now and will continue to do in the future.
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Review from Norma P (Daughter of Resident) published on 16 April 2020 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a registered nurse who trained at an old hospital in Glasgow and now lives and works in Texas, I can honestly say I was extremely impressed when I visited in the summer of last year visiting several care homes looking for the best place for my mum who has dementia. It became my top choice and following
reviews by my brother and his wife who live in Glasgow and had been caring for her, she moved in September 2019. In October my sister and I visited for her 89th birthday. Again it was reinforced to me that we as a family had made the right choice. From the manager to receptionist and all the nursing and support staff it was clear that my mum was in the best hands. She had made improvement both physically and mentally with their expert individualized care and the welcome and care we received as her family was and is exceptional.
Now with COVID, we all got a lovely surprise this morning with an emailed photo of mum beaming holding a handwritten note to us. Bravo and thank you.
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Review from E O (Daughter of Resident) published on 13 January 2020 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father is relaxed and well cared for at Mosswood. He is encouraged to be active and sociable, despite mobility restrictions. The staff are caring and respectful and always willing to go the extra mile. I cannot thank them enough for looking after my father so well.
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Review from N M (Daughter of Resident) published on 3 December 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My father has only been resident here since the end of August but he seems to have finally settled well.
The staff seemed to have made an effort to get to know him, is likes/dislikes and seems to spend a lot of time with him.
All staff are very friendly and approachable.
All areas are clean and do
not smell.
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Review from D S (Son of Resident) published on 20 November 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Plenty of qualified staff. A good mix of residents. Plenty of space, large lounges, plenty of small quiet lounges. Very secure and safe for the residents. A pleasant home to visit. Residents seem happy and content.
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Review from Anne F (Friend of Resident) published on 7 November 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My friend has been resident in Mosswood Care Home for approximately 3 months and is settling down very well. I have visited her on several occasions. When I visited her at the beginning of October, the visit coincided with a visit from one of her sons who was on holiday from England. We were given a
private room and treated to lunch. This allowed us to relax and enjoy chatting with her without feeling that we were disturbing the other residents. The kitchen staff were very kind and nothing was a bother to them. When I visited my friend last week, the Hallowe'en Party was in full swing and my husband and I joined with her and some of the other residents and staff. It was lovely to see how the staff interacted very naturally with the residents, dancing with them, singing and generally enabling the residents to have a good time. My friend was very relaxed and enjoying herself. I am always impressed at how kind, helpful and pleasant the staff at Mosswood Care Home are.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Mosswood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Mosswood Care Home is calculated as follows: ( (188 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mosswood Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 25 Mar 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

2 Bed Vacancies

Posted: 25 Sep 2025

We currently have rooms available, but availability remains limited due to high demand. Please get in touch to discuss your care needs in more detail—we’re here to help.

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Awards / Recognitions (3)

Meet the Team (2)

Pauleen

Pauleen Stevenson

Job Title: Home Manager Joined: 2014

Pauleen is a very experienced manager who provides high-quality care person-centred care to her residents.

Alison

Alison

Job Title: Deputy Manager Joined: 2025

Alison is the new Deputy Manager at Mosswood. A Registered General Nurse with 17 years of experience, she has dedicated her career to caring for the frail elderly and brings a wealth of knowledge and compassion to the role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mosswood Care Home to verify any information. View our terms and conditions. Mosswood Care Home has an Enhanced Service - more info.