the care and attention she has received have been exemplary.
V M (Daughter of Resident)
Every member of staff I have encountered is so warm and professional
V M (Daughter of Resident)
The atmosphere on entering the home was calm, interaction to all residents was thoughtful and caring
Alison W (Daughter of Resident)
These prices are only a guideline, please contact Mosswood Care Home to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Mosswood Care Home has a Review Score of 9.9 (9.944) out of 10, based on 17 reviews in the last 2 years. Over all time Mosswood Care Home has 77 reviews.
Review from Iain S (Son of Resident) published on 16 July 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for taking the time to complete a positive review. I will pass this on to the staff, who I am sure will appreciate your kind words.
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Review from Shiona C (Niece of Resident) published on 3 June 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for your kind review. All the residents and staff look forward to your visits.
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Review from J S (Daughter of Resident) published on 28 May 2025
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The best decision we made and look forward to the continued support from staff and other health professionals who visit him at the home.
Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for taking the time to complete a review. It is very much appreciated. I will pass on your kind words to the staff. Take Care
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Review from A H (Son-in-law of Resident) published on 20 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thanks you for taking the time to complete a review. It is very much appreciated. Kind Regards manager
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Review from J G (Daughter of Resident) published on 19 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for taking the time to add a review for Mosswood. I will pass on your kind words to the staff. Thank you.
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Review from Alison M (Daughter of Resident) published on 14 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for taking the time to complete a review for Mosswood. Kind Regards Manger
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Review from I W (Son of Resident) published on 12 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for your kind words. I will pass your review on to the staff. Thank you
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Review from Morag T (Sister of Resident) published on 8 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for your lovely review. I will pass this on to the staff who will really appreciate your kind words
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Review from Gillian L (Daughter of Resident) published on 8 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for completing a review for Mosswood. I will pass your kind words on to the staff. Thank you
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Review from W B (Cousin of Resident) published on 7 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for taking the time to complete a review. It is very much appreciated and I will forward on your kind words to the staff. Thank you
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Review from C B (Son of Resident) published on 7 May 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thanks you so much for your review. I will pass your kind words on to the staff
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Review from A M (Friend of Resident) published on 13 February 2025
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Good Afternoon. Thank you for your kind words. I will pass this on to all the staff who I am sure will appreciate your kindness, Kind Regards Pauleen Stevenson
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Review from Alistair M (Nephew of Resident) published on 9 September 2024
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Management and staff wish to thank you for taking the time to write this lovely review of Mosswood Care Home. I am happy to hear that your Uncle has settled well, and that you are pleased with the care being provided by our wonderful staff. Thank you once again. Home Manager
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Review from Eileen M (Daughter of Resident) published on 27 May 2024
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Review from A F (Relative of Resident) published on 29 December 2023
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you very much for your kind words and taking the time to complete a review. I will pass this on to all staff who I am sure will appreciate your review.
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Review from Catherine H (Daughter of Resident) published on 28 December 2023
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
We are delighted to read your lovely comments regarding the care that your mum is receiving within Mosswood Care Home, the staff take pride in the care that they provide, and acknowledgement of their efforts is well received.
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Review from E M (Daughter of Resident) published on 13 December 2023
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
We would like to take this opportunity to thank you for the lovely feedback regarding the care that your loved one is receiving within Mosswood Care Home, the staff will be delighted to read your thoughts on the Care provided. Thank you once again from all at Mosswood Care Home.
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Review from V M (Daughter of Resident) published on 20 July 2023
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you for taking the time to submit such a positive review of Mosswood Care Home. I will pass on your kind words to all staff who I am sure will be delighted that their hard work and dedication have been acknowledged. Thank you once again.
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Review from Alison W (Daughter of Resident) published on 2 May 2023
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Dear Alison, thank you so much for your kind words. I will pass on your comments to all staff who I'm sure will appreciate the acknowledgement of their dedication in caring for their residents.
Once again thanks.
The manager and staff at Mosswood
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Review from G S (Husband of Resident) published on 21 December 2022
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Reply from Pauleen Stevenson, Manager at Mosswood Care Home
Thank you very much for your kind words which I will pass on to the staff concerned. We are delighted that you are happy with the care provided, our staff strive to deliver high-quality care. Once again, thank you. Take Care.
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The Review Score of 9.9 (9.944) out of 10 for Mosswood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Mosswood Care Home is calculated as follows: ( (188 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mosswood Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Mar 2025
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 30 Jul 2025
We currently have rooms available, but availability remains limited due to high demand. Please get in touch to discuss your care needs in more detail—we’re here to help.
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Job Title: Home Manager
Joined: 2014
Pauleen is a very experienced manager who provides high-quality care person-centred care to her residents.
Job Title: Deputy Manager
Joined: 2025
Alison is the new Deputy Manager at Mosswood. A Registered General Nurse with 17 years of experience, she has dedicated her career to caring for the frail elderly and brings a wealth of knowledge and compassion to the role.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mosswood Care Home to verify any information. View our terms and conditions. Mosswood Care Home has an Enhanced Service - more info.