the care and attention she has received have been exemplary.
V M (Daughter of Resident)
Every member of staff I have encountered is so warm and professional
V M (Daughter of Resident)
The atmosphere on entering the home was calm, interaction to all residents was thoughtful and caring
Alison W (Daughter of Resident)
These prices are only a guideline, please contact Mosswood Care Home to find out the exact price for your requirements.
If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.
Mosswood Care Home has a Review Score of 9.9 (9.944) out of 10, based on 17 reviews in the last 2 years. Over all time Mosswood Care Home has 77 reviews.
Review from Catherine M (Daughter of Resident) published on 6 November 2019
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Review from Sheila W (Daughter of Resident) published on 6 February 2019
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Review from Margaret M (Stepdaughter of Resident) published on 6 February 2019
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Review from Grace S (Power of Attorney of Resident) published on 6 February 2019
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Review from Ian S (Son of Resident) published on 6 February 2019
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Review from Andrew T (Husband of Resident) published on 5 February 2019
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Review from Annie M (Daughter of Resident) published on 1 February 2019
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Review from E A O (Daughter of Resident) published on 30 January 2019
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Review from Stuart M (Son of Resident) published on 3 January 2019
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Review from Gordon B (Son of Resident) published on 1 January 2019
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Review from Eilidh M (Niece of Resident) published on 27 November 2018
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Review from A H (Son of Resident) published on 13 March 2018
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Review from Jennifer (Niece of Resident) published on 22 February 2018
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Review from Mhairi H (Daughter of Resident) published on 8 February 2018
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Reply from Jamie Bell, Marketing at Mosswood Care Home
Thank you for your review, we take great pride in the quality of the service we provide at Mosswood Care Home. It is our priority to ensure the welfare of residents, however at no point was the dog in question denied access into the home. This has been rectified with a meeting with the family.
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Review from Annie C (Niece of Resident) published on 7 February 2018
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Review from Catherine T (Daughter of Resident) published on 31 January 2018
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Review from Aileen T (Daughter of Resident) published on 30 January 2018
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Review from Brian H (Son of Resident) published on 20 December 2017
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Review from George M (Friend of Resident) published on 13 December 2017
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Review from Moira G (Cousin of Resident) published on 20 November 2017
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Thanks again for everything that was done.
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The Review Score of 9.9 (9.944) out of 10 for Mosswood Care Home is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
b) The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
a) 5 Points are available for the Average Rating from all Reviews in the last 24 months.
The Average Rating of 4.944 for Mosswood Care Home is calculated as follows: ( (188 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.944
b) 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5').
The 5 Points relating to the number of positive Reviews for Mosswood Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:
The 5 points available are broken down as follows:
i) 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
ii) 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 17 Positive reviews. Points = 1
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.
Date: 25 Mar 2025
How well do we support people's wellbeing? |
Very good
(5) |
How good is our leadership? |
Very good
(5) |
How good is our staff team? |
Very good
(5) |
How good is our setting? |
Very good
(5) |
How well is care and support planned? |
Very good
(5) |
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland.
View Latest Reportposted 30 Jul 2025
We currently have rooms available, but availability remains limited due to high demand. Please get in touch to discuss your care needs in more detail—we’re here to help.
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Job Title: Home Manager
Joined: 2014
Pauleen is a very experienced manager who provides high-quality care person-centred care to her residents.
Job Title: Deputy Manager
Joined: 2025
Alison is the new Deputy Manager at Mosswood. A Registered General Nurse with 17 years of experience, she has dedicated her career to caring for the frail elderly and brings a wealth of knowledge and compassion to the role.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mosswood Care Home to verify any information. View our terms and conditions. Mosswood Care Home has an Enhanced Service - more info.