Mosswood Care Home

Moss Road, Linwood, Paisley PA3 3FA
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9.9 77 Reviews
  • Mosswood Care Home, Paisley
Mosswood Care Home, located in Linwood, is a purpose built care home providing expert 24-hour nursing care for people of old age with dementia or physical disability.

Dedicated to professional care, the friendly team supports residents in making the most of the luxurious social areas, hairdressers, reminiscence room, quiet room and cinema room. The level of care is of the highest standard and the team at Mosswood work hard to provide an exciting range of daily activities and delicious catering services to ensure residents are fulfilled and happy at all times.
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Care Provided by Mosswood Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Nursing Care
  • Dementia Nursing Care
  • For a maximum of 71 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Wheelchair Access
  • Ground Floor Accommodation only
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: £1630 – £1885
  • Self-Funded Residential Dementia Care: £1630 – £1885
  • Self-Funded Nursing Care: £1630 – £1885
  • Self-Funded Nursing Dementia Care: £1630 – £1885
  • RESPITE Self-Funded Residential Care: £1629 – £1883
  • RESPITE Self-Funded Residential Dementia Care: £1629 – £1885
  • RESPITE Self-Funded Nursing Care: £1630 – £1885
  • RESPITE Self-Funded Nursing Dementia Care: £1630 – £1885

These prices are only a guideline, please contact Mosswood Care Home to find out the exact price for your requirements.

Contact Mosswood Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority

Support you may be entitled to

If you choose a care home based in Scotland, you may be eligible for the Scottish Government's Free Personal Care funding of up to £248.70 per week (if you are over the age of 65) and Free Nursing Care funding of up to £111.90 per week. This support is is not reflected in this fee amount.

Contact Mosswood Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Pauleen Stevenson (Care Home Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Year Purpose Built: 2014
  • Last Refurbishment: 2014
  • Number of floors: 1

Room Information

  • Single Rooms (71)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (71)

Mosswood Care Home Reviews (77)

9.9

Mosswood Care Home has a Review Score of 9.9 (9.944) out of 10, based on 17 reviews in the last 2 years.
Over all time Mosswood Care Home has 77 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Mosswood Care Home
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Total of 77, showing 61-77
Review from S K (Daughter of Resident) published on 12 September 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Unfortunately, my mum had to be admitted to a care home in March this year due to dementia. There was nowhere we considered suitable for her in West Dunbartonshire and thankfully, we were recommended your care home by a friend, which then led us to Mosswood, which was more convenient for family/friends
visiting. We have been so delighted with the exceptional care and attention she had received during the past 6 months. She is now settled and part of the "family" there. Thank you for making a sad situation more bearable.
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Review from Jenny M (Daughter of Resident) published on 17 May 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother was cared for in Mosswood for just over a year and received first class care from the day she arrived until the day she died. Indeed, the care of all the staff at the time she was so ill could not be praised highly enough: she was treated with such immense compassion, dignity and respect at
all times.
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Review from Claire C (Granddaughter of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Lovely home, great staff, always clean and plenty of amenities. My gran loves it here.
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Review from Iain M (Son of Resident) published on 28 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mosswood is a very well appointed and organised care home. The facilities are second to none. The staff are excellent and display at all times a very caring attitude towards residents who are all treated with dignity. I have no hesitation in recommending Mosswood as an excellent residential care home.
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Review from Jackie H (Daughter of Resident) published on 28 March 2017 Submitted via Website • Report
Overall Experience 3.0 out of 5
Overall the care home is a nice environment and very clean. The majority of staff are friendly and capable however recurring issues that have never been satisfactorily resolved affect the rating. The consistency of carer / key worker would also be a benefit.
Steps are currently being taken to resolve
our issues so we are hoping it will improve.
Reply from Rosie, Marketing at Mosswood Care Home
Thank you for your review Jackie, we are glad you are pleased with the standards at Mosswood Care Home. The issue to which you refer has now been concluded to your satisfaction. Please let us know if…read more
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Review from Patricia R (Daughter-in-law of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father in law has been in Mosswood Care home for 3 years now and is well settled and happy. We did a lot of research and visited all the care homes in Renfrewshire before we decided on Mosswood and feel we made the right decision. We find all staff are truly dedicated and the care they provide is
excellent. Very friendly, nothing is to much trouble I cannot praise them enough.
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Review from Jim P (Son of Resident) published on 27 March 2017 Submitted via Website • Report
Overall Experience 4.0 out of 5
Mosswood staff have always appeared to me to be caring and efficient. They communicate well with my father and understand his needs and his personality which allows them to communicate with him in a relaxed manner. Communication between staff and myself are very good - I regularly receive phone calls
giving me an update if my father is feeling poorly etc. The care home is kept very clean. Laundry is carried out regularly - my only small concern is that despite labelling my father's clothes, there have been occasions when clothes have gone missing or he has been wearing clothes that do not belong to him. My father is satisfied with the quality of food provided.


My Mother was also a resident at Mosswood and unfortunately, she passed away 15 months ago at the home- but the care she received in the lead up to her death was excellent.

Reply from Rosie, Marketing at Mosswood Care Home
Thank you for your review Jim. We are delighted that you are pleased with the care your dad receives at Mosswood Care Home. Regarding your father's laundry issue, we have investigated the matter fully…read more
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Review from A T (Daughter-in-law of Resident) published on 24 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband and I have been very happy with the care and support given in the past two years to our mother. Staff are excellent and the facilities are of a high standard.
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Review from Colin M (Son of Resident) published on 22 March 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mother has been in Mosswood for nearly one year.
The standard of care has been exceptional.
The nursing staff have continued to monitor her deteriorating condition and have altered her care timeously and appropriately.
I have frequently witnessed members of staff displaying a level of care and
consideration to their residents that shows that this home has a desire not only to comply with regulations but to set its own standards well above what is expected.
I have already recommended Mosswood to several people and will continue to do so.
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Review from Sandra B (Daughter of Resident) published on 22 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother has been in Mosswood Care Home since September 2015. She is extremely content and happy there and very well looked after by staff who are well trained and who treat my mother and all the residents with care, kindness, with dignity and see them as individuals who all have their own needs. When
you visit you are also made so welcome. The home is beautifully appointed, bright, spotlessly clean - meals are taken together with the staff which I think is a great thing. We have nothing but positive comments to make as a family.
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Review from Anne L (Daughter of Resident) published on 20 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My sister and I are extremely happy with the care that Mosswood provides. Although my mother is unable to articulate her feelings we can tell that she is very happy and contented which was not the case before she came to Mosswood. All the staff are incredibly loving and caring. Congratulations to
all.
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Review from Gillian P (Daughter of Resident) published on 13 March 2017 Submitted via Website • Report
Overall Experience 5.0 out of 5
My brother and I could not be more satisfied with the care provided to our parents. The staff are engaged and dedicated, and show a high level of professionalism and expertise. When our father was dying, he was treated with such respect and dignity; it made the distressing situation less stressful and
the family feel supported.


The premises are spotlessly clean, bright and cheerful. Activities are plentiful and appropriate and it really does feel like a home from home.

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Review from George G (Son of Resident) published on 26 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The care given to my dad during his five months stay until he passed away was of the highest standard. The families experience, especially during dads final days was nothing short of exemplary, from the cook to the carers, cleaners, nurses and management was such that we don't think it possible to have
better care. The facilities are immaculately kept, cleanliness is of the highest order. The staff always were siling and treated dad with dignity and respect. My dad was taken care of in the "Clyde" part of the home.
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Review from Ste (Granddaughter of Resident) published on 24 February 2016 Submitted via Website • Report
Overall Experience 5.0 out of 5
Came to visit my grandmother at the end of January 2016 and was so pleased with the level of care she was receiving. Beautifully kept home, very clean and reassuring for a family who do not live close by.
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Review from Isabel M (Cousin of Resident) published on 4 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am the only living relative apart from her daughter. We were great pals as youngsters. I was so glad when her daughter found this home for my cousin as she now is safe, very comfortable and has company. I have visited several times and each time I have been impressed by the well maintained and comfortable
surroundings and the lovely staff. Unfortunately I live a long way away, a 4 1/2 hour bus journey to get to the home, so I only can visit 4 times a year and always I get a warm welcome and well fed by the staff. I hope I find somewhere as good as this in Dumfries and Galloway when I need it.
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Review from Leslay S (Daughter of Resident) published on 1 February 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
After looking after my mum for two and half years (long distance) and determined not to allow her to go into a care home, convinced she would hate it, and I would be forever with a guilty conscience, nobody could have prepared me for how quickly she settled in, and started enjoying herself, and mixing
with all the residents, carers and staff.
Carers and Staff; I have never seen so much care and genuine dedication, and know it was the right decision to put my mum in all your capable hands. You have all become like and extended family to me too!
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Review from Joanna B (Daughter of Resident) published on 20 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mother moved to Mosswood in April 2015 following a lengthy period of NHS care; we were apprehensive about a move but have been delighted with the high quality of the care she has received since her move. The design of the home has used the latest guidance to ensure it provides a safe and secure
environment for residents with dementia and challenging behaviour and my mother has been much calmer and settled as a result.
There is lots of space with a range of sitting areas. The staff are excellent and very caring to all the residents and work hard to ensure care is individualised for each resident. They are also supportive of family and carers - this was the first time in a long time I was asked how I was by a member of care staff - they are welcoming and offer tea and coffee to visitors!
My mum looks well cared for and has also had the opportunity to go out on appropriate activities which did not happen whilst she was in NHS care. After a very difficult time we feel mum now has a much improved quality of life and a level of contentment she has not had for some time and this is very much due to the care she is now receiving. My mum's sister lives 200 miles away and visited her in Mosswood for the first time recently; she was very happy to see mum looking so much more like herself and the quality of the accommodation at Mosswood.
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Current Review Score: 9.9 (9.944)

Overview of Review Score

The Review Score of 9.9 (9.944) out of 10 for Mosswood Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.9 out of 5 from 17 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 17 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.944 for Mosswood Care Home is calculated as follows: ( (188 Excellents x 5) + (9 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 198 Ratings = 4.944
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Mosswood Care Home is based on 17 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 71 registered maximum number of service users is 14.2, which has been reached with 17 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Inspectorate (CI) Rating

Date: 25 Mar 2025
How well do we support people's wellbeing?
Very good (5)
How good is our leadership?
Very good (5)
How good is our staff team?
Very good (5)
How good is our setting?
Very good (5)
How well is care and support planned?
Very good (5)
Care Inspectorate is responsible for the registration and inspection of social care services in Scotland. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (3)

Meet the Team (2)

Pauleen

Pauleen Stevenson

Job Title: Home Manager Joined: 2014

Pauleen is a very experienced manager who provides high-quality care person-centred care to her residents.

Alison

Alison

Job Title: Deputy Manager Joined: 2025

Alison is the new Deputy Manager at Mosswood. A Registered General Nurse with 17 years of experience, she has dedicated her career to caring for the frail elderly and brings a wealth of knowledge and compassion to the role.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Mosswood Care Home to verify any information. View our terms and conditions. Mosswood Care Home has an Enhanced Service - more info.