The staff are wonderful, taking time to get to know Mum.Sarah B(Daughter of Resident/Service User)
Couldn't ask for a better place for her to have gone to.Kevin C(Grandson of Resident/Service User)
She has a lovely room overlooking the woods and the riverPhilip K(Son of Resident/Service User)
The staff are wonderful, taking time to get to know Mum.Sarah B(Daughter of Resident/Service User)
Couldn't ask for a better place for her to have gone to.Kevin C(Grandson of Resident/Service User)
She has a lovely room overlooking the woods and the riverPhilip K(Son of Resident/Service User)
Gwen Walford offers Residential and Nursing Care, situated within picturesque, wooded grounds overlooking the River Wye. With highly experienced staff available round-the-clock, residents receive unparalleled support and compassion.
Gwen’s all-inclusive luxury care packages feature:
Homemade meals with a diverse menu selection
Good company and social entertainment programme
Enjoy convenient living with laundry and cooking managed for you
Professional care and support, day and night
Monthly complimentary hair treatments for some TLC
Care tailored to your unique needs
Daily...
Gwen Walford offers Residential and Nursing Care, situated within picturesque, wooded grounds overlooking the River Wye. With highly experienced staff available round-the-clock, residents receive unparalleled support and compassion.
Gwen’s all-inclusive luxury care packages feature:
Homemade meals with a diverse menu selection
Good company and social entertainment programme
Enjoy convenient living with laundry and cooking managed for you
Professional care and support, day and night
Monthly complimentary hair treatments for some TLC
Care tailored to your unique needs
Daily housekeeping chores taken care of
Beautiful landscaped gardens
Being part of the community is a key benefit of life at Gwen Walford. Their wide range of activities is specifically designed to encourage participation and provide plenty of opportunities for social interaction. Their dedicated lifestyle team works hard to deliver inspiring and engaging activities. They also pride themselves on the enticing dining experiences, where nutrition and choice are key.
The price(s) shown are provided by the care home. Contact Gwen Walford House Nursing Home for full pricing details and T&Cs.
Contact Gwen Walford House Nursing Home to confirm what's included and get a personalised quote:
Gwen Walford House Nursing Home has a Review Score of 10 (9.975) out of 10, based on 19 reviews in the last 2 years.
Over all time Gwen Walford House Nursing Home has 76 reviews.
My wife has now been here 2 weeks and is very happy. The room is very comfortable and the staff are excellent.
My wife has now been here 2 weeks and is very happy. The room is very comfortable and the staff are excellent.
Thank you so much for taking the time to leave such an excellent review of Gwen Walford. We are thrilled that your wife is settling in well and feels comfortable in her new surroundings. Our residents must feel at home, and we're delighted to know that your wife is happy here. We're incredibly...
Thank you so much for taking the time to leave such an excellent review of Gwen Walford. We are thrilled that your wife is settling in well and feels comfortable in her new surroundings. Our residents must feel at home, and we're delighted to know that your wife is happy here. We're incredibly grateful for your kind words about our staff. Our team is dedicated to providing our residents with the highest level of care and support, and it's truly rewarding to hear that their efforts are making a positive difference.
I have been a resident for respite care and have been very satisfied with the level of care. My room was very nice with a lovely view of the garden area.
I have been a resident for respite care and have been very satisfied with the level of care. My room was very nice with a lovely view of the garden area.
Thank you so much for your wonderful 5-star review! We are delighted to hear that you were very satisfied with the level of care you received during your respite stay at Gwen Walford. It is our priority to ensure our residents feel comfortable and well-cared for, so your positive feedback means a...
Thank you so much for your wonderful 5-star review! We are delighted to hear that you were very satisfied with the level of care you received during your respite stay at Gwen Walford. It is our priority to ensure our residents feel comfortable and well-cared for, so your positive feedback means a lot to us. We are also pleased that you enjoyed your room and the lovely view of the garden area. Thank you once again for your kind words. Should you need our services in the future, please know that we are always here to provide the same high level of care and comfort.
Having come to the difficult decision to place my husband in care - the transition to Gwen Walford was made all the more easier by the staff and high standards with this home. The management and staff are excellent. nothing is too much trouble! It is such a warm, family atmosphere - every part of...
Having come to the difficult decision to place my husband in care - the transition to Gwen Walford was made all the more easier by the staff and high standards with this home. The management and staff are excellent. nothing is too much trouble! It is such a warm, family atmosphere - every part of my husband's care and medical care is taken care of. I cannot speak highly enough of everyone, including the gardener and maintenance man! The food is like a top-class restaurant in a five-star hotel. Thank you to everyone for all that you do.
Thank you so much for your wonderful review and for sharing your experience with Gwen Walford. We understand how difficult the decision to place a loved one in care can be, and we are delighted to hear that the transition was made easier by our dedicated staff and high standards. We are especially...
Thank you so much for your wonderful review and for sharing your experience with Gwen Walford. We understand how difficult the decision to place a loved one in care can be, and we are delighted to hear that the transition was made easier by our dedicated staff and high standards. We are especially pleased that you find the atmosphere warm and family-like and that every aspect of your husband's care, including his medical needs, is being well taken care of. Your kind words about our team, from the management and staff to our gardener and maintenance man, mean a great deal to us. We also appreciate your compliments on our food service, and we're glad to hear it feels like a top-class restaurant in a five-star hotel. Thank you for your trust and support. We are committed to providing the highest standard of care and ensuring that every resident feels at home. If you ever need anything, please don't hesitate to reach out.
Encouragement to get involved with activities and overall a very good experience.
Encouragement to get involved with activities and overall a very good experience.
Thank you sincerely for your glowing review of Gwen Walford Care Home. We are delighted you and your mum had a positive experience with us. Ensuring that our residents feel comfortable and supported is a priority to us, and we are delighted with your feedback regarding our facilities and staff. We...
Thank you sincerely for your glowing review of Gwen Walford Care Home. We are delighted you and your mum had a positive experience with us. Ensuring that our residents feel comfortable and supported is a priority to us, and we are delighted with your feedback regarding our facilities and staff. We strive to create a warm and welcoming environment where residents feel at home. Once again, thank you for your kind words and for choosing Gwen Walford Care Home.
Very friendly staff.
Very friendly staff.
Thank you so much for taking the time to share your experience at Gwen Walford Nursing Home. We are delighted to hear that your mother-in-law is enjoying her time with us and finds comfort in the TV room and observing the wildlife. Our dedicated team works hard to create a warm and welcoming...
Thank you so much for taking the time to share your experience at Gwen Walford Nursing Home. We are delighted to hear that your mother-in-law is enjoying her time with us and finds comfort in the TV room and observing the wildlife. Our dedicated team works hard to create a warm and welcoming environment for all our residents, and it's wonderful to hear that you've found our staff to be friendly. If there's anything else we can do to enhance your mother-in-law's experience or if you have any questions or concerns, please don't hesitate to reach out. We appreciate your feedback and look forward to continuing to provide excellent care for your loved one.
My elderly Aunt (92) was a resident of Gwen Walford for a number of months over the summer of 2023. Initial impressions were good but sadly we ended up forfeiting a number of weeks paid occupancy, so as not to lose the chance of a room available at another Nursing Home nearby. We became quite...
All the above concerns were discussed with management.
We regret that your experience at Gwen Walford last summer led you to leave a negative review, especially considering the formal complaint you raised, which we promptly investigated and addressed with meetings involving our senior team. Each of your concerns was thoroughly responded to at the time,...
We regret that your experience at Gwen Walford last summer led you to leave a negative review, especially considering the formal complaint you raised, which we promptly investigated and addressed with meetings involving our senior team. Each of your concerns was thoroughly responded to at the time, including the letter that you mentioned which was in a private room left there by visitors to the home.
Thank you for recognising the quality of care we strive to provide at Gwen Walford, it is something we are extremely proud of. Your feedback, both positive and negative, helps us continuously improve our services.
Regarding the period you mentioned, it's important to note that we were amid a major refurbishment, and we apologise if this contributed to any of the concerns you encountered.
We extend our best wishes to your aunt and your family for the future.
Highly recommend.
Highly recommend.
We acknowledge your slightly lower rating for food & drink. We strive to provide nutritious and...
Thank you for your heartfelt review and for entrusting us with your mum's care. We are deeply sorry for your loss and grateful for your kind words about the care she received at Gwen Walford Care Home.Your recommendation and acknowledgement of our staff's dedication mean a great deal to us.
I have been here four years and am satisfied with the care I am getting. This home is now my home. The staff treat me with respect and they work very hard.
I have been here four years and am satisfied with the care I am getting. This home is now my home. The staff treat me with respect and they work very hard.
Thank you so much for your kind words and for taking the time to share your experience at Gwen Walford Nursing Home. We're thrilled to hear that you feel at home here and that you're satisfied with the care you're receiving. Our dedicated staff members strive to create a respectful and supportive...
Thank you so much for your kind words and for taking the time to share your experience at Gwen Walford Nursing Home. We're thrilled to hear that you feel at home here and that you're satisfied with the care you're receiving. Our dedicated staff members strive to create a respectful and supportive environment for all our residents and your feedback is truly appreciated. If there's anything else we can do to enhance your experience or if you have any further feedback to share, please don't hesitate to let us know. We're here for you, and your comfort and well-being are our top priorities.
Mum came for Christmas respite, she has had a wonderful stay. The home is lovely, warm and very homely. We have been satisfied with all aspects of Mum's care. The staff are wonderful, taking time to get to know Mum. We are now considering Mum returning full-time.
Mum came for Christmas respite, she has had a wonderful stay. The home is lovely, warm and very homely. We have been satisfied with all aspects of Mum's care. The staff are wonderful, taking time to get to know Mum. We are now considering Mum returning full-time.
Thank you so much for your heartfelt review! We're delighted to hear that your mum had a wonderful Christmas respite at Gwen Walford Nursing Home. It warms our hearts to know that she found our home lovely, warm, and homely. Our dedicated staff takes pride in providing exceptional care, and we're...
Thank you so much for your heartfelt review! We're delighted to hear that your mum had a wonderful Christmas respite at Gwen Walford Nursing Home. It warms our hearts to know that she found our home lovely, warm, and homely. Our dedicated staff takes pride in providing exceptional care, and we're thrilled to have met your expectations.If you have any further questions or if there's anything specific you'd like to discuss, please feel free to reach out. We look forward to the possibility of having your mum as part of our community.
My 87 year old mother stayed in this place for a week’s respite following discharge from hospital. On arrival the room was dusty, there was loose plaster on the carpet around the skirting board and pictures left on the bathroom floor (not great for an infirm 87-year-old who has just fractured her...
My 87 year old mother stayed in this place for a week’s respite following discharge from hospital. On arrival the room was dusty, there was loose plaster on the carpet around the skirting board and pictures left on the bathroom floor (not great for an infirm 87-year-old who has just fractured her pelvis). To add to this, she could not watch TV as there was no TV aerial and was unable to access the patio area as there was no patio door key. Based on my experience with two other homes in Herefordshire when my father needed care this place did not get anywhere near my expectations and was not good value for money. I did get an apology from the Manager following my complaint but that doesn’t change my opinion.
Our company takes great pride in offering our residents an environment of luxury and comfort. We value and appreciate feedback as it plays a crucial role in our continuous efforts to enhance our services. We apologise that your experience led you to leave a negative review, especially after...
Our company takes great pride in offering our residents an environment of luxury and comfort. We value and appreciate feedback as it plays a crucial role in our continuous efforts to enhance our services. We apologise that your experience led you to leave a negative review, especially after addressing your concerns and providing an apology from our Home Manager.Regrettably, the time constraints associated with the refurbishment prevented our staff from thoroughly inspecting the presentation standards of the bedroom. We sincerely apologise for any shortcomings in this regard, as this is not the standard we set out to achieve.
Mum is very happy at Gwen Walford. She is looked after very well. She has a lovely room overlooking the woods and the river and is very happy with the food and the pudding!
Mum is very happy at Gwen Walford. She is looked after very well. She has a lovely room overlooking the woods and the river and is very happy with the food and the pudding!
Thank you so much for sharing your wonderful 5-star review of Gwen Walford Care Home! We are thrilled to hear that your mum is very happy with the care she receives. It's heartening to know that your mum enjoys her lovely room with a view of the woods and the river – we believe that a comfortable...
Thank you so much for sharing your wonderful 5-star review of Gwen Walford Care Home! We are thrilled to hear that your mum is very happy with the care she receives. It's heartening to know that your mum enjoys her lovely room with a view of the woods and the river – we believe that a comfortable and pleasant environment is essential for our residents' wellbeing. We're also delighted to hear that she is satisfied with the meals, especially the pudding! Our dedicated team strives to provide exceptional care and enticing dining experiences that contribute to our residents' happiness.Thank you again for choosing Gwen Walford Care Home.
The care my nan received was entirely amazing. Couldn't ask for a better place for her to have gone to. The management and staff are amazing and I would recommend this place to anyone who would love for their family member to be well looked after and treated with respect.
The care my nan received was entirely amazing. Couldn't ask for a better place for her to have gone to. The management and staff are amazing and I would recommend this place to anyone who would love for their family member to be well looked after and treated with respect.
Thank you so much for taking the time to share your experience at Gwen Walford Care Home. We are truly delighted to hear that the care your nan received was "entirely amazing." Providing exceptional care and creating a comfortable, respectful environment for our residents are our top priorities,...
Thank you so much for taking the time to share your experience at Gwen Walford Care Home. We are truly delighted to hear that the care your nan received was "entirely amazing." Providing exceptional care and creating a comfortable, respectful environment for our residents are our top priorities, and we're thrilled to know that we met your expectations.Your kind words about our management and staff mean the world to us. We deeply appreciate your recommendation to others seeking a nurturing and respectful environment for their family members.
My sister has settled very well and seems to be making it her home, the staff are very kind and friendly.
My sister has settled very well and seems to be making it her home, the staff are very kind and friendly.
We...
It brings us immense joy to know that your sister has settled in so well and is making our home her own. At Gwen Walford Nursing Home, we understand that transitioning to a care facility can be a significant adjustment, and we strive to make this process as smooth and comfortable as possible.We sincerely appreciate your trust in Gwen Walford Nursing Home to provide excellent care for your sister. It's heartening to see that our efforts have positively impacted her wellbeing and happiness. We assure you that we will continue to uphold our commitment to exceptional care and maintain the highest standards for all our residents.
My experience has been most enjoyable with first-class care from everyone involved.
My experience has been most enjoyable with first-class care from everyone involved.
At Gwen Walford Nursing Home, we strive to provide a welcoming and...
Thank you for taking the time to share your wonderful experience at Gwen Walford Nursing Home on carehome.co.uk. We greatly appreciate your kind words and are thrilled to hear that your time with us has been most enjoyable.At Gwen Walford Nursing Home, we strive to provide a welcoming and comfortable environment where residents can receive exceptional care. Our dedicated team members work tirelessly to ensure that each resident receives first-class care and support. It brings us great joy to know that our efforts have made a positive impact on your experience.
We, as a family, are extremely happy with Nan's care. Food is lovely along with the setting. The staff are very friendly, caring and professional.
We, as a family, are extremely happy with Nan's care. Food is lovely along with the setting. The staff are very friendly, caring and professional.
At Gwen Walford, we strive to create a nurturing and...
Thank you so much for taking the time to share your positive experience and leaving a wonderful 5-star review for Gwen Walford. We are thrilled to hear that you, as a family, are extremely happy with the care your nan receives at our home.Our staff members are the heart of our care home and we are proud to have a team that is friendly, caring and professional. We prioritise the delivery of person-centred care and it is heartwarming to know that our staff have made a positive impact on your nan's life.
Mum has been here for a month now and it's like a five-star hotel with five-star carers and staff. Mum is very happy. The room is beautiful and the food is very good. Can't recommend this lovely home enough.
Mum has been here for a month now and it's like a five-star hotel with five-star carers and staff. Mum is very happy. The room is beautiful and the food is very good. Can't recommend this lovely home enough.
This is so wonderful to receive. Thank you ever so much for sharing this 5-star review.
Mum had a lovely welcome when she arrived at Gwen Walford House Nursing Home. The rooms are lovely. Staff are excellent with Mum and nothing is too much trouble. The food is outstanding with a lovely choice.
Mum had a lovely welcome when she arrived at Gwen Walford House Nursing Home. The rooms are lovely. Staff are excellent with Mum and nothing is too much trouble. The food is outstanding with a lovely choice.
Thank you for your kind words and recognition of the team and food at Gwen Walford House.
Mum has really enjoyed her stay and for the family, it was a relief when she was accepted at very short notice.
Mum has really enjoyed her stay and for the family, it was a relief when she was accepted at very short notice.
Pauline, thank you for your lovely comments. The care and services we deliver as a team to our residents and families are extremely important to us and we are very happy that Gwen Walford House could help when you needed it.
I am not very well but I feel much better being here. The staff are great.
I am not very well but I feel much better being here. The staff are great.
Thank you David. We are so pleased you have settled well at Gwen Walford and we can help.
Attentive carers, spacious rooms and food good.
Attentive carers, spacious rooms and food good.
Martin, it's our pleasure to provide the care and support you require. Thank you so much for your glowing review.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
Gwen Walford Nursing Home is thrilled to announce its success at the Hereford Times Health & Social Care Awards, where the home's dedicated staff member, Gideon Kusi, won The Good...
Rotherwood Healthcare, an award-winning healthcare provider, is excited to announce the official launch of its Rotherwood Wellness Programme, a pioneering initiative designed to enhance the health and well-being of residents...
There are no accreditations posted yet for Gwen Walford House Nursing Home.
As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are...
As Home Manager, Nick is dedicated to creating a warm, welcoming environment where residents receive the highest standards of care. They are passionate about supporting both residents and staff, ensuring everyone feels valued, respected and at home.
A welcoming and approachable presence at reception, supporting residents and families while ensuring smooth day-to-day administration.
Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second...
Lyndsey joins Hampton and Gwen, having been employed as a Reception Manager for eight years within the hospitality sector, working at the second oldest hotel in Britain - ‘The Green Dragon Hotel’. Previously, she worked for the NHS as an administrator in the Occupational Health Department, where she completed her Business Administration and Customer Service NVQ.
She is accountable for our staff inductions and administration.
Patricia is responsible for the Inspiring Activities at Gwen Walford.
David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and...
David is the Head Chef at the home and the creative force behind our warm, enticing dining experience. With a passion for fresh ingredients and beautifully prepared meals, David takes pride in creating nutritious, comforting dishes that residents look forward to every day.
Our Head Housekeeper, Lori, leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and...
Our Head Housekeeper, Lori, leads the housekeeping team with dedication and attention to detail, ensuring every area of the home is spotless and comfortable. Their commitment helps create a warm, homely environment for residents and visitors alike.
David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections,...
David plays a crucial role in ensuring the facility's smooth operation and safety. His responsibilities include performing routine inspections, addressing repair needs, and maintaining equipment and infrastructure.
David handles minor repairs, troubleshoots issues, and collaborates with other team members to ensure that the home remains in excellent condition for both staff and residents. His proactive approach and attention to detail help create a safe and welcoming environment for everyone at Gwen Walford.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Gwen Walford House Nursing Home to verify any information. View our terms and conditions. Gwen Walford House Nursing Home has an Enhanced Service -what an Enhanced Service includes.