Asterbury Place

76 Aster Road, Ipswich IP2 0NR
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10 62 Reviews
  • Asterbury Place, Ipswich
Asterbury Place in Ipswich is an ‘Outstanding’-rated care home (April 2019) dedicated to delivering the best care while ensuring residents get the most out of each day.

The skilled team provides residential, nursing and dementia care and support that is personalised to each resident’s needs, wishes and preferences. Each resident is involved in decisions about their care and lifestyle at Asterbury Place, and they choose how to spend the day and have a say in decisions about how the home is run.

The home itself has some fantastic facilities for residents to enjoy at their leisure, including a cinema, café, hair and beauty salon and lovely landscaped gardens. Every bedroom is beautifully decorated and furnished, with an en-suite wet-room.

Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Learning Disability / Autism
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • For a maximum of 80 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Bariatric Care/Obesity
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group/Owner

Person in charge

  • Victoria Barber (Home Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (80)
  • Single Rooms with Ensuite Wet Room (80)

Parking

  • on-site

10

Asterbury Place has a Review Score of 10 (9.960) out of 10, based on 30 reviews in the last 2 years.
Over all time Asterbury Place has 62 reviews.

Overall Experience
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Date Published
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Reviewer Connection to Asterbury Place
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Total of 62, showing 1-20
Review from Ryan S (Son of Resident) published on 18 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
This home is outstanding, it is spotlessly clean, the staff are incredible and I know that it is a great place for my mum to be! Every time I walk in the staff are on their A game insuring the residents are well and happy. The entertainment they provide is exceptional. The food is wonderful
And I just
cannot fault the place.
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Review from Tammy B (Daughter of Resident) published on 29 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum moved into this lovely home, it truly is an amazing place, the carers are absolutely brilliant, nothing is too much trouble. The manager is lovely, my mum has settled in nicely. Mum had a lovely trip in the community with one of the carers.
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Review from A W (Daughter of Resident) published on 19 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff have come to know, understand and love my mum.
I have great faith in the way she is cared for.
Communication with myself is open, honest and productive.
All the staff are kind and considerate to all the residents.
The whole ethos of Asterbury Place is positive.
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Review from Richard S (Husband of Resident) published on 14 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife was diagnosed with dementia some 10 years or more ago, and has been in the care of Asterbury these last 2 years.
In the main my wife is perfectly happy and more often then not in a jovial mood, sadly she has her bad days, but that is of course down to the terrible disease.
I visit most days
and invariably it's a pleasure, the Manager and the staff are all most welcoming and do take an interest in you as much as the resident.
Rooms and public areas are all maintained to a high standard which of course from my perspective is important, as I would hate for my wife to be in a place where the standards are not so high.
The care offered by Asterbury does appear to be very good, i do think they go the extra mile in the care of the residents, which of course is what's important.
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Review from N L (Granddaughter of Resident) published on 6 August 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
We love visiting my nanna at the care home. We are all made to feel welcome and the care staff are amazing. There is always plenty of activities, especially music and dancing which my nanna paticularly enjoys. Overall it's a lovely care home with very caring staff.
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Review from Michelle W (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 4.0 out of 5
Great care home, friendly staff that make you feel very welcome! There are some great activities to keep the residents busy day to day.
It's just a lovely atmosphere at Asterbury place and would highly recommend to anyone looking for a care home.
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Review from Sara W (Wife of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
The staff at the care home are compassionate and caring not, only to the residents but the relatives, always lots for the residents to do entertainment morning and afternoon, trips out in the bus , up to a pub for a drink, nothing too much trouble much trouble, fish and chips by the seaside, all the
staff involve all the residents in all sections of care, I'm extremely happy with the care my husband receives.
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Review from M M (Daughter of Resident) published on 29 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
As a family we are very satisfied with the care our mum has received, helping her to keep her independence whilst receiving the best possible care. The staff are always friendly and go out of their way to help. There are always activities to join in and the food menu always looks great.
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Review from Len H (Husband of Resident) published on 9 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Top service with friendly and helpfull staff
Social. Medical and welfare needs of my wife ard met st sll times
The home has a pleasant and friendly atmosphere, and everyone is made welcome..
A very well run care home
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Review from Shirley A (Daughter of Resident) published on 4 July 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Asterbury Place is an excellent residential home and set in beautiful surroundings, the garden is well maintained and attractive. It offers my mother warm and caring surroundings and caters for all my mum's needs. She is missing her independence and former home greatly and ALL Asterbury staff are
helping her with this. I and my family are happy and relieved she is living there. We visit regularly and get involved with the many activities offered daily, they are run by an excellent activity team. Mum has made loads of friends, as have we when visiting. Everything is available to residents, coffee shop, hairdresser, podiatry and regular GP visits. The meals are fresh and tasty and nothing is too much, particularly if you fancy something different. Thank you all.
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Review from Sharon K (Daughter of Resident) published on 9 April 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very pleased with Dads care and very warm welcome we have had since dad moved into Asterbury place recently.
Lots of activities and friendliness he has had and dad enjoys the music and opportunity to make his room homely.
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Review from M C (Friend of Resident) published on 4 March 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have been very impressed with the care and dedication given to residents, always with a smile and a cheery word. I visit at least once a week and there is always some form of entertainment especially music related which is well attended and enjoyed by all and mini bus trips out are very much appreciated
sometimes to a pub or to the seaside.
Reply from Caprice Geisha, Reviews Team at Asterbury Place

Hi, thank you very much for taking the time to leave us feedback about your experience.At Asterbury Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Marie W (Wife of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
I'm absolutely blown away by the care my husband has had since he became a resident, not only for him but for how I'm thought of too with everything.
This was one of the hardest decisions to make and the most emotional time to face. The support and guidance has been outstanding by everyone, from the
care my husband is given, to the daily food choices available including their wonderful little cafe, which even family and friends can use when visiting too. There is always a great choice of daily activities to take part in as well. One of the most impressive things alongside the outstanding care, is the cleanliness throughout the whole place, I honestly can't fault a thing. The staff have done wonders to help build my husband's confidence again at what has been one of the hardest and most anxious times. I really can't thank them enough and feel so blessed to have found Asterbury Place.
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Review from Elaine C (Daughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My Father is a resident at Asterbury Place, myself and his family are very happy with the care and attention he is given, all the staff are very friendly and professional, and it is a pleasure to visit him and interact with all the staff and other residents, couldn't possibly ask for anything more.
Excellent.
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Review from Lisa B (Granddaughter of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My nan was 1st moved here in May 2023, and always said "Don't ever put me in a home". She spent 18 months on the Rose Unit specialising in dementia where she thrived, started eating again, laughing, and being her normal sometimes rude nan. All the staff treat her and all the residents like family, my
nan calls them her mates, she swapped over to nursing in November 24 and took a little while to adjust as much calmer on there but seems to enjoy it now. She has the benefit of being allowed to spend time on Rose but has the nursing available on Robin, the home is spotlessly clean, and the cleaners always chat and interact with the residents as well as the kitchen staff again they come out and chat with nan, it's like 1 big family.
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Review from R B (Niece of Resident) published on 24 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My aunt is well cared for and her individual needs are understood and catered for by staff. There is always a welcoming atmosphere and the home is of a high standard with good quality interior and cheerful decorations. The management team are very approachable and deals with any queries in a timely
and efficient manner.
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Review from K C (Friend of Resident) published on 23 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
You receive a warm welcome as soon as you set foot in Asterbury. The place has a very warm environment. It is kept to a very high standard and you can tell straight away how well the residents are cared for. I know this from visiting a frond over the last few months. I would highly recommend to anyone
to check it out if they are seeking someone for their loved one.
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Review from Geoffrey S (Husband of Resident) published on 3 February 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
My wife has settled in quickly, much to my surprise she is back to her happy self. It appears that everyone treats her and my family with the utmost compassion which is all I could wish for.
Since being there she is clean! Her bed is always clean and the room is spotless! I have been there when staff
have had to clean her up after an accident with her toilet and the empathy and efficiency shown was excellent!
I have noticed everyone smiles and that makes a tremendous difference to everyone. Her clothes are well-kept and very clean.
Moving my wife to Asterbury Place on January 2nd is the best thing I have done! The catering is good and the whole premises exude a feeling of well-being.
Reply from Caprice Geisha, Reviews Team at Asterbury Place

Hi Geoffrey, thank you very much for taking the time to leave us feedback about your experience. At Asterbury Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Rachel M (Wife of Resident) published on 31 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
As well as taking really good care of my husband, I feel that the staff look after me as well. An example of this was when I was unwell recently and not able to visit my husband. The staff arranged to send me some flowers and I can't tell you how much this was appreciated. In what is a very difficult
time for me to have to live separately from my husband, Asterbury Place has brought some light and it feels like my happy place with him. I know he is happy and well looked after. My husband has a very good relationship with the lifestyle manager who ensures he gets involved in activities and we get to spend precious time together off-site once a week too. The staff on the unit my husband lives in, know him really well and have a good rapport with him. Special thanks to the manager and deputy manager who go out of their way to look after us both. We really appreciate it.
Reply from Robin Hill, Reviews Team at Asterbury Place

Thank you very much for taking the time to leave us feedback about your experience. At Asterbury Place Care Home - Care UK we set a high standard for ourselves, so we are very pleased to hear that your experience with us has been a positive one.

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Review from Lynne H (Daughter of Resident) published on 24 October 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum had been a resident of Asterbury Place for the last 2.5 years. My mum's words why didn't I do this before? Mum was a person who kept herself to herself, but with staff encouraging Mum to come and join in activities, my mum changed for the better. She went 10-pin bowling and loved quizzes and
bingo. Also her daily jaunt to the coffee shop for cappuccino.
Mum's sight started to fail, but she carried on with activities and even went out for fish & chips on the minibus, loved singing groups and I used to try and join in when visiting, Mum would say you go I'm having fun. We can catch another day.
Sadly Mum passed away, the staff when this happened at her home, as Mum called it were like family. Nothing too much trouble. Even now I drop in for coffee and catch up. Thank you all for making my mum so welcome and us too, making her days happy, right up until the end.
Our family thank you from our hearts.
You're all amazing.
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Current Review Score: 10.0 (9.960)

Overview of Review Score

The Review Score of 10 (9.960) out of 10 for Asterbury Place is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 5.0 out of 5 from 30 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 30 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.960 for Asterbury Place is calculated as follows: ( (341 Excellents x 5) + (12 Goods x 4) + (1 Satisfactorys x 3) ) ÷ 354 Ratings = 4.96
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Asterbury Place is based on 30 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 + 0.1 + 0.1 + 0.1 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 80 registered maximum number of service users is 16, which has been reached with 30 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 4 Apr 2019

Overall Outstanding

  • Caring Good
  • Effective Good
  • Responsive Outstanding
  • Safe Good
  • Well-led Outstanding
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (107)

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Meet the Team (1)

Wendy

Wendy Hutton

Job Title: Home Manager

I have been in the social care sector for most of my working life, having worked my way up from a carer to home management roles. I have worked with a range of providers, but I became interested in joining Care UK after seeing how they develop their colleagues. I thought this would be a care provider that can really help me progress in my career. I first joined Care UK at Cedrus House in May 2021, and I was promoted to Deputy Manager in January 2023. In December 2023, I moved over to Asterbury Place.


In this role, I believe it’s important to be patient, resilient and supportive. I love that no two days are ever the same. Seeing the smiles on residents’ faces is my favourite part of the day, and I feel proud when they are happy and when colleagues leave their shift happy.

Frequently Asked Questions about Asterbury Place

What types of Care is Asterbury Place registered for?

Older Person Care, Dementia, Learning Disability / Autism, Physical Disability & Visual / Hearing Impairment are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Asterbury Place have?

There are 80 Single Rooms.

What are the Facilities & Services at Asterbury Place?

Own Furniture if required, Pet Friendly (or by arrangement), Close to Local shops, Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Asterbury Place to the centre of Ipswich?

1.5 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Asterbury Place to verify any information. View our terms and conditions. Asterbury Place has an Enhanced Service - more info.