The facilities are lovely but it is the staff who make Sutton Grange such an oasisD B(Daughter of Resident/Service User)
Sutton Grange is an amazing home. The manager and his team are fantasticA L(Wife of Resident/Service User)
you don't feel like you're in a care home, more like being in a 5-star hotel.G A(Resident / Service User)
The facilities are lovely but it is the staff who make Sutton Grange such an oasisD B(Daughter of Resident/Service User)
Sutton Grange is an amazing home. The manager and his team are fantasticA L(Wife of Resident/Service User)
you don't feel like you're in a care home, more like being in a 5-star hotel.G A(Resident / Service User)
Sutton Grange Care Home is specifically designed to provide high-quality residential and nursing care to the elderly, including those individuals living with dementia, in a warm, homely and friendly environment.
A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with those they support at the heart of everything they do.
The home's Memory Lane Community provides high-quality...
Sutton Grange Care Home is specifically designed to provide high-quality residential and nursing care to the elderly, including those individuals living with dementia, in a warm, homely and friendly environment.
A team of qualified and dedicated staff focus on the individual needs of residents and are committed to providing professional and respectful care with those they support at the heart of everything they do.
The home's Memory Lane Community provides high-quality care and support for people living with dementia. Within the community, memory boxes with small reminders and items, such as photographs, are used to help each person reminisce. Features, such as adapted crockery and tableware, sensory gardens with low risk walkways and activity kitchens, also enable people to engage in life's everyday simple tasks and pleasures.
Essential to the homely feel is the enhanced relationship of trust that staff build with family, friends and residents; and the luxurious facilities, combined with highly trained staff, ensures that each and every individual is given the attention they deserve. Together with a lively social calendar these help to stimulate people’s minds and empower them to approach their future in a positive way.
This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.
The price(s) shown are provided by the care home. Contact Barchester Sutton Grange Care Home for full pricing details and T&Cs.
Contact Barchester Sutton Grange Care Home to confirm what's included and get a personalised quote:
Barchester Sutton Grange Care Home has a Review Score of 9.4 (9.403) out of 10, based on 12 reviews in the last 2 years.
Over all time Barchester Sutton Grange Care Home has 76 reviews.
The care he has received in the Woodlands Unit has been just amazing. Throughout this time, he has been so well cared for. As a purpose built home, the environment is lovely. The staff are brilliant and...
The only frustration I had was items going missing, but on a dementia unit it's inevitable and I just changed my expectations.
Thank you for your kind words and positive review. At Sutton Grange we do try our best to go above and beyond and it was a real pleasure to get to know your husband and give person centred care .The staff are amazing here and we like to think that we can make a difference whilst living with...
Thank you for your kind words and positive review. At Sutton Grange we do try our best to go above and beyond and it was a real pleasure to get to know your husband and give person centred care .The staff are amazing here and we like to think that we can make a difference whilst living with Dementia and that their is a good quality of life . When a resident enters the end of life stage we like to show that we are empathetic with the sensitivity of the situation for families and that we give the best care we can as this is a one time opportunity to get it right ,be compassionate ,give dignity and respect and above all the best care we could possibly deliver as that journey has no return so it needs to be the best it can be .I would also like to thank you for your support and hope you will still stay in touch via face book or attend events and we thank you again for your feedback it was a privilege to look after your husband .Thank you
At all times the family was treated helpfully from all members of staff including the auxiliary staff.
At all times the family was treated helpfully from all members of staff including the auxiliary staff.
Thank you for your kind words .I will endeavour to feed back to the team as a positive review.At Sutton Grange we always give a 100% effort at all times as a whole home approach
The staff meet all needs and make the Resident comfortable and relaxed.
The staff meet all needs and make the Resident comfortable and relaxed.
Thank you for your kind words.I will feedback to the team that they have had a positive review as feedback is important .At Sutton Grange we are proud that we listen to feedback and act to improve consistently .We have regular resident and family meetings as sometimes the little things make all the difference to a residents well being .Thank you once again
Our mum is in here to rehabilitate after a rare illness the staff and the home are wonderful. We can't recommend enough. They can't do enough for you its warm and welcoming feeling very homely. They have a little therapy dog plenty of activities and interaction with staff and residents is super.
Our mum is in here to rehabilitate after a rare illness the staff and the home are wonderful. We can't recommend enough. They can't do enough for you its warm and welcoming feeling very homely. They have a little therapy dog plenty of activities and interaction with staff and residents is super.
Thank you for your kind review.It is a pleasure to look after your Mum and we take pride in our person centred care and ability to maintain diverse clinical skills .I will make sure i pass on your feedback to the Nursing team
She is very happy and feels safe and cared for.
She is very happy and feels safe and cared for.
Thank you for your positive feedback which i will share with the team .It is a pleasure looking after your Mum and pleasing to see how much she has improved whilst being with us and hopefully will further improve .Lovely to see you both engaging with our Wednesday Dementia choir too.
After two weeks Mum decided to stay, she loves the staff, in Mums...
Estella (daughter)
Thank you for a fantastic heart felt review .I will be sure to feedback to the team. It is noticed that you included all roles as we are very much a holistic team and all have our separate importance to make sure Sutton Grange is a home from home and welcoming to all new Residents as we realise...
Thank you for a fantastic heart felt review .I will be sure to feedback to the team. It is noticed that you included all roles as we are very much a holistic team and all have our separate importance to make sure Sutton Grange is a home from home and welcoming to all new Residents as we realise that moving into a Care home can be a daunting process .So pleased that your Mum decided to stay after a respite period as a permanent resident which reassures that we are doing a great job. it is a pleasure to look after her and it is good to know that as immediate family you feel assured. Thank you once again for your kind words.
I was discharged from hospital, I was mobile but needed a "safe space" for a few days. Sutton Grange quickly completed all the paperwork and assessments. They were ready for me when I arrived. All the staff knew I was expected and as new staff came on duty they asked if I was "D". Everyone was...
The best point about Sutton Grange are its staff - they are professional ,and caring. I wouldn't hesitate to recommend it for respite care or a long term home.
Thank you for your lovely review of which i will feedback to the team as its important that they know what a good job they are doing and thank you for your kind words .We always strive to do our best and make improvements too and it was a pleasure supporting you when you needed respite
The only possible area for improvement was the catering.....
The only possible area for improvement was the catering.....
Thank you for your positive feedback and i will let the team know as its always good to share with the team .Hopefully you will come back to us for future respite and your parents are a joy to look after .I will be in contact for further conversations regarding the catering so i can take on board...
Thank you for your positive feedback and i will let the team know as its always good to share with the team .Hopefully you will come back to us for future respite and your parents are a joy to look after .I will be in contact for further conversations regarding the catering so i can take on board any improvements my catering team can make to facilitate a quality service .I am however pleased that overall your parents experience was positive and that you were reassured that they were cared for at a high standard .
Very clean, very welcoming, brilliant staff, would highly recommend.
Very clean, very welcoming, brilliant staff, would highly recommend.
Thank you for your kind words .I will feedback to the staff such positive comments
A very professional and caring environment Mum was looked after very well towards the end of her life. The attention and care was exceptional.
A very professional and caring environment Mum was looked after very well towards the end of her life. The attention and care was exceptional.
It was a pleasure to look after your Mum and provide the special attention that residents deserve when they enter the end part of lifes journey. I will pass on your kind words to the team as they need to hear how families feel about the great job they are doing. Thank you
Mum stayed at sutton grange for respite following a hospital stay, she found it to be very comfortable, the staff are lovely, it is a very good. Home from home! Great food choices, plenty of activities to get involved in, mum had fun.
Mum stayed at sutton grange for respite following a hospital stay, she found it to be very comfortable, the staff are lovely, it is a very good. Home from home! Great food choices, plenty of activities to get involved in, mum had fun.
Thank you for your kind words .At Sutton Grange we always strive to make any stay with us memorable and it was a pleasure looking after your Mum.I will feedback to the team as any feedback deserves to be shared as we are very much a team effort.Thank you once again
After an illness, Dad was left in a frail state and was happy to go into residential care. From the start, staff were caring and thoughtful, cheerful and punctilious in looking after Dad. Dad's room is very pleasant and sunny. Cleanliness is very good, as is the decor. The dining room, food, table...
After an illness, Dad was left in a frail state and was happy to go into residential care. From the start, staff were caring and thoughtful, cheerful and punctilious in looking after Dad. Dad's room is very pleasant and sunny. Cleanliness is very good, as is the decor. The dining room, food, table layout are of hotel standard. Dad is very complimentary about the food, staff... all of it. The unit is small (twenty residents) which allows individual care. This is, by far, the best home I visited and is excellent value.
At Sutton Grange, we pride ourselves with giving high standards of care and can accommodate resident's individual needs. We understand and empathise that this can be a daunting decision to come into a care facility and we do do our best to make residents and their families feel part of our family at Sutton Grange. Thank you for your positive feedback and I will cascade to the team.
My dad was cared for at Sutton Grange in the last few weeks of his life. He really loved the gardens and the wonderful outlook from his room. He particularly enjoyed sitting out in the garden on the day the alpacas came to visit. All the staff at Sutton Grange are lovely, and Dad was really...
My dad was cared for at Sutton Grange in the last few weeks of his life. He really loved the gardens and the wonderful outlook from his room. He particularly enjoyed sitting out in the garden on the day the alpacas came to visit. All the staff at Sutton Grange are lovely, and Dad was really appreciative of the care and kindness he received from everyone who looked after him. Family and friends are always made to feel very welcome, the atmosphere is warm and friendly, and the catering is very good. We all enjoyed visiting Dad at Sutton Grange and would like to thank everyone for making Dad feel so safe, comfortable and well cared for. You all do an amazing job!
Thank you for your kind words. We are proud at Sutton Grange that we offer the care that people would choose when coming to the inevitable end-of-life journey that we all will one day face. It is greatly appreciated that you have left such a positive review at im sure is still a sensitive time. I...
Thank you for your kind words. We are proud at Sutton Grange that we offer the care that people would choose when coming to the inevitable end-of-life journey that we all will one day face. It is greatly appreciated that you have left such a positive review at im sure is still a sensitive time. I will feedback to the whole team as every department in a care team contributes to a person's holistic well-being and offers support and empathy to their family in this last period of life. The Sutton Grange Care team offer you our sincere condolences and wish you well in the future. It was a pleasure to look after such a lovely gentleman.
Both my parents are being cared for at Sutton Grange in different areas because their needs differ. Overall we as a family are delighted with their care and can see that they both have settled well and are benefiting from the care and attention given to them. Staff are always warm and welcoming....
We would like to thank all staff and understand some of the challenges they face on a daily basis. Seasons greetings to everyone.
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rotas to...
Thank you for your review, we value all feedback as this helps us to improve our service where required. Thank you for your comments regarding our staff team; we work hard to recruit the right carers and ensure they are inducted and trained to a high standard. We continually review our rotas to ensure we are consistently meeting the needs of our residents as their health needs change and provide continuity. We strive to ensure that all food served at our homes is nutritious, varied and tastes fantastic and we offer an alternative menu with lighter options catering for individual residents' dietary requirements. We operate an open-door policy and extend a warm invitation to all our residents and families to discuss any concerns they may have. Thank you for supporting our home.
Very pleased with the care my husband receives, the cleanliness of the home, the good meals that he is given, and also the good entertainment. Each resident is catered for their own personality and needs.
Very pleased with the care my husband receives, the cleanliness of the home, the good meals that he is given, and also the good entertainment. Each resident is catered for their own personality and needs.
Thank you for taking the time to review our home. It is a pleasure to care for your husband. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care each and every day. I will pass on your feedback to the team.
In March 2024, my mum, who has dementia, will have been living at Sutton Grange for four years. Since then, her condition has, of course, progressed, and the nature of the care provided has evolved as appropriate. I remain very impressed at the quality of the care and the regular reviews when I am...
In March 2024, my mum, who has dementia, will have been living at Sutton Grange for four years. Since then, her condition has, of course, progressed, and the nature of the care provided has evolved as appropriate. I remain very impressed at the quality of the care and the regular reviews when I am able to discuss my mum's health, needs and care plan. The staff are absolutely lovely, every time I visit. Thanks to everyone at Sutton Grange for everything you do.
Thank you for taking the time to write a review about our lovely home. We really do value your feedback, as it helps to improve our services where required and assists potential new residents and/or their families with their decision-making. It is wonderful to hear that Mum is approaching four...
Thank you for taking the time to write a review about our lovely home. We really do value your feedback, as it helps to improve our services where required and assists potential new residents and/or their families with their decision-making. It is wonderful to hear that Mum is approaching four years with us; she really is a part of the Sutton Grange family. Every day, our team strive to deliver the highest quality of care, and I will pass on your positive comments to the team.
My father was a resident at Sutton Grange Care Home for just over six months, from March 2023 to his death in September 2023. He enjoyed the sunny aspect of the home, the garden, the resident dog, the food and all the activities which seemed, to me, to happen almost daily, from themed tea parties...
We are deeply grateful to everyone there for what they did for him and know that it made a difference in his final months.
Thank you so much for your kind words. Your father was a wonderful gentleman, and it was our pleasure to spend time with him and care for him every day. Positive feedback means so much to the team here at Sutton Grange, who work hard to deliver quality care at all times. I will pass your lovely comments on to them.
My husband was transferred to Sutton Grange Care Home in October after 6 months in the hospital because of his dementia. He settled in well straight away and was much happier than he had been in the hospital. Over the last 3 months, his physical health has improved and he is much calmer and more...
My husband was transferred to Sutton Grange Care Home in October after 6 months in the hospital because of his dementia. He settled in well straight away and was much happier than he had been in the hospital. Over the last 3 months, his physical health has improved and he is much calmer and more lucid than previously. He has regained the weight that he had lost in the hospital and joins in with organised activities of which there are many. I am so thankful for the care he receives from all the staff. They are all compassionate and respectful and I have nothing but the highest praise for them and the management.
Thank you very much for your lovely review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I currently have both my mum and dad at Sutton Grange care home. They are both settled and receive a good level of care. I find the home friendly with good staff of a very caring nature. The Manager is very approachable and knowledgeable about the needs of both my parents.
I currently have both my mum and dad at Sutton Grange care home. They are both settled and receive a good level of care. I find the home friendly with good staff of a very caring nature. The Manager is very approachable and knowledgeable about the needs of both my parents.
Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.
I didn't want to put my husband in a care home, but after caring for him for three years with dementia I was ready for a rest. l tried two care homes but all he wanted was to come home, in fact, he managed to get out of the first one and was running into the road. l only wanted two weeks rest so l...
I didn't want to put my husband in a care home, but after caring for him for three years with dementia I was ready for a rest. l tried two care homes but all he wanted was to come home, in fact, he managed to get out of the first one and was running into the road. l only wanted two weeks rest so l tried another one and after two days he fell and broke his hip, after his time in hospital. l found Barchester Sutton Grange Care Home, what a difference! He settled very quickly and didn't even ask to come home. It was like going into a hotel, the staff couldn't do enough for us. l can recommend this care home to anyone. Thank you to all the staff and the management for their care and attention to my husband.
Thank you so much for your kind words, your husband was a wonderful gentleman who made me and the team smile every day. I will pass on your kind words to our team.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Please contact us for latest vacancies.
In anticipation of the upcoming International Dance Day on 29th April – we celebrated with some Bollywood Dancing. The vibrant spirit of Bollywood came alive at Sutton Grange, filling the...
Easter was absolutely ‘cracking’ here at Sutton Grange – the season has been full of fun, laughter, healthy competition and community spirit. Our Wooden Egg Competition was a real hit,...
Recently we had the incredible honour of welcoming John the Owl Man to our home for a captivating talk about these magnificent creatures! John introduced us to some amazing owls,...
There are no upcoming events for Barchester Sutton Grange Care Home.
There are no accreditations posted yet for Barchester Sutton Grange Care Home.
Hello. My name is Francesca, but you can call me Fran. I'm the General Manager here at Sutton Grange. Myself and my wonderful team look forward to...
Hello. My name is Francesca, but you can call me Fran. I'm the General Manager here at Sutton Grange. Myself and my wonderful team look forward to welcoming you into our home.
I believe I am a caring and approachable people person with an open-door policy.
I thrive to ensure a happy family home environment is maintained for your loved one overseen by staff who provide dedicated and compassionate person-centred care.
I am a Registered General Nurse (RGN), qualifying in 1988 and I have consistently worked within the NHS and Private Care sector throughout the northwest as a Registered Manager within residential and nursing settings that have also included Specialist Dementia and end of life Care.
Why not pop in and say hello or arrange a viewing to see the quality of service we offer.
Hello, I'm Gemma and I am the Deputy Manager here at Sutton Grange.
I started working at Sutton Grange in 2012 as a Nurse and now hold the post of...
Hello, I'm Gemma and I am the Deputy Manager here at Sutton Grange.
I started working at Sutton Grange in 2012 as a Nurse and now hold the post of Deputy Manager.
I am now privileged to be part of the management team, where we strive to make sure that each Resident feels at home and that each family knows their loved one is being looked after by truly caring professionals.
I have been Head Chef at Sutton Grange since August 2016. Before that, I worked in another Barchester home in Kent. I have 25 years of experience in...
I have been Head Chef at Sutton Grange since August 2016. Before that, I worked in another Barchester home in Kent. I have 25 years of experience in catering, working in restaurants and at major Blue Ribbon Events. I am responsible for the day-to-day operations of the kitchen. I also make sure that residents' needs and wishes are met and that they are treated in a dignified manner by myself and my team.
Hi, I'm Paul and I am Head of Maintenance here at Sutton Grange. My roles are to adhere to Barchester policies and standards by keeping the home maintained, both inside the building and in the gardens outside our beautiful home.
Hi, I'm Alison. I am the Activities Co-ordinator here at Sutton Grange, I joined the team in 2016.
I grew up in the local area and started my...
Hi, I'm Alison. I am the Activities Co-ordinator here at Sutton Grange, I joined the team in 2016.
I grew up in the local area and started my career working with animals. After I had my daughter, and before I joined Barchester, I trained as a teacher and taught lipreading and communication. The skills I learnt have been invaluable in my role today.
Now, I fill my days spending time with our wonderful Residents, helping them to live their lives to the fullest. I try to make a difference in someone’s life each day.
Hi, my name is Julie and I am the Head Housekeeper here at Sutton Grange.
My duties involve ensuring that our home is clean and tidy for our...
Hi, my name is Julie and I am the Head Housekeeper here at Sutton Grange.
My duties involve ensuring that our home is clean and tidy for our residents and managing my team of housekeepers making sure that they are adhering to Barchester standards.
One of the first friendly faces you'll see when you step foot through the doors of Sutton Grange will be Sharon. She is always on hand to make a cup...
One of the first friendly faces you'll see when you step foot through the doors of Sutton Grange will be Sharon. She is always on hand to make a cup of tea, coffee or whatever takes your fancy; or maybe she can be a friendly ear for what might be a much-needed chat. Whatever it is, Sharon is always here to help.
Hello, I'm Lois and I am a Senior Carer. I support our Residents who are living with dementia, ensuring the highest quality of person-centred care at...
Hello, I'm Lois and I am a Senior Carer. I support our Residents who are living with dementia, ensuring the highest quality of person-centred care at all times. It is a privilege to care for our elderly generation and I couldn't imagine myself doing anything else.
Hi, my name is Teresa. I am a Registered Nurse and oversee one of our nursing communities. I administer medication and ensure Residents' care needs...
Hi, my name is Teresa. I am a Registered Nurse and oversee one of our nursing communities. I administer medication and ensure Residents' care needs are met. As part of my role, I ensure all staff are adhering to the ethos of the home and the care is of an excellent standard.
Hi, I'm Rebecca and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make...
Hi, I'm Rebecca and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.
My name is Rasa and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace...
My name is Rasa and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace towels and other items that need replacing. Other aspects of my role include spending time in the laundry ensuring all the resident's clothes are clean neat and tidy ready to go back to their rooms.
Hi, I'm Michelle and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make...
Hi, I'm Michelle and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.
Hi, I'm Manny and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make...
Hi, I'm Manny and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.
Hi, I'm Jason and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make...
Hi, I'm Jason and my role is to adhere to the Sutton Grange ethics and ensuring there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.
Hi, I'm Laura, and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace...
Hi, I'm Laura, and within my role at Sutton Grange, I ensure that all the resident's rooms and communal areas are clean and tidy and also replace towels and other items that need replacing. Other aspects of my role include spending time in the laundry ensuring all the resident's clothes are clean neat and tidy ready to go back to their rooms.
Hi, I'm Sue and my role is to adhere to the Sutton Grange ethics and ensure there is a good standard of care throughout the home. I also make sure all the residents are happy and I am always on hand should any of my residents need help or support.
Hi, I'm Nick, I am a Registered Mental Health Nurse here at Sutton Grange, I joined the team in 2022.
Before joining the team I worked in...
Hi, I'm Nick, I am a Registered Mental Health Nurse here at Sutton Grange, I joined the team in 2022.
Before joining the team I worked in specialist mental health roles supporting those with learning difficulties and cognitive impairment for over 30 years. Working with our elderly generation is extremely rewarding and I only wish I'd done it sooner. Sutton Grange is a special place and I am proud to be part of the team - plus there is never a dull moment.
My Wife and I are lucky enough to share our home with our many dogs, horses and cats. They all keep me very busy, safe to say we are animal-mad!
Older Person Care, Dementia, Physical Disability are the registered (by the Care Quality Commission) categories of Care.
There are 70 Single Rooms.
Own Furniture if required, Pet Friendly (or by arrangement), Near Public Transport, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Residents Kitchenette, Phone Point in own room, Television point in own room, Residents Internet Access are some of the Facilities & Services.
4.0 mile(s) as the crow flies, distance by road may be significantly further.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Sutton Grange Care Home to verify any information. View our terms and conditions. Barchester Sutton Grange Care Home has an Enhanced Service -what an Enhanced Service includes.