Barchester Braeburn Lodge Care Home

Braeburn Road, Deeping St James, Peterborough PE6 8GP
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9.1 97 Reviews
  • Barchester Braeburn Lodge Care Home, Peterborough
Barchester Braeburn Lodge Care Home is located on the borders of the countryside of both Cambridgeshire and Lincolnshire.

The home has been purpose-designed to provide quality residential and nursing care and also specialist dementia care in their Memory Lane Community. Care will be focused on individual needs and built upon relationships of trust.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Braeburn Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jane Lee (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Barchester Braeburn Lodge Care Home Reviews (97)

9.1

Barchester Braeburn Lodge Care Home has a Review Score of 9.1 (9.054) out of 10, based on 8 reviews in the last 2 years.
Over all time Barchester Braeburn Lodge Care Home has 97 reviews.

Overall Experience
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Reviewer Connection to Barchester Braeburn Lodge Care Home
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Review from Carrie A (Daughter of Resident) published on 29 September 2025 Submitted via Website • Report
Overall Experience 5.0 out of 5
Our mother was a resident of Braeburn Lodge for nearly ten years, and we cannot fault the care she received. In the downstairs residential wing she thrived, enjoying the wide range of activities both within the home and on trips and excursions, which gave her a new lease of life. For the first few years
she was even able to keep her beloved cat with her, which really helped her settle in.
As her health declined and dementia became more challenging, she moved upstairs to the nursing wing, where the standard of one-to-one care was exceptional. Sadly, she passed away at the beginning of September, but the staff managed her end-of-life care with dignity, love, and kindness. An outstanding example of what the "care" in "care home" truly means.
Every one of the team - nurses, care assistants, reception staff, activities coordinators, volunteers and maintenance staff, showed her kindness and engagement every single day. My sisters and I are deeply grateful. Thank you all, you are amazing!
Reply from Jane Longstaff, Divisional Sales and Marketing Manager at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from J F (Cousin of Resident) published on 4 March 2025 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My cousin came here in August 2024. I am his next of kin and power of attorney. My cousin is well looked after and has made this his home. He is very happy and enjoys the activities. The staff are very friendly and caring. I am extremely pleased with Braeburn Lodge Care Home.
Reply from Jane Longstaff, On behalf of Braeburn Lodge at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A H (Son of Resident) published on 6 February 2025 Submitted via Website • Report
Overall Experience 3.0 out of 5
Generally good care home and overall I am satisfied with care provided. Staffing levels could possibly be higher and engagement with residents a little greater. Residents on dementia ward have high level of needs and difficult for staff to meet those needs and be around to engage with residents on more
personal level, though many staff clearly try to do all they are able.
Reply from Barchester Braeburn Lodge Care Home, The Feedback Team at Barchester Braeburn Lodge Care Home

Hi, thanks for leaving your review, it's lovely to read that you are satisfied with the care for your loved one in our Braeburn Lodge Care Home. We have measures in place to make sure our staffing levels are correct, and all our residents are encouraged to take part in activities on offer throughout the home on a daily basis. If this is something you would like to discuss in more detail so that we can support your loved one, and yourself, please do have a chat with the General Manager who is always on hand if you have any concerns. Kind regard's Barchester's Customer Feedback Team.

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Review from Diane S (Sister of Resident) published on 10 July 2024 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My brother was a resident at Barchester Braeburn Lodge Care Home for five and a half years. Throughout the entire time, he received exemplary care from the whole team.
Everyone was caring and professional, they took time with him and became his second family.
They also looked after Mum for some weeks
and she spoke highly of the care too.
My brother has passed away lately - he received tender and loving care right to the end. I cannot praise the team highly enough.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your lovely comments. I will pass these on to the Braeburn team. It was our pleasure looking after your brother and making sure he was well cared for.

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Review from Andrew B (Son of Resident) published on 30 April 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both my dad and mum were residents at Barchester Braeburn Lodge Care Home until they both passed away.
The staff are very friendly and the care and attention is wonderful. We have made friends with both staff and residents over time and we will definitely continue to visit them.
Food was very good
and varied. The chefs and domestic staff were also very friendly when delivering the food.
Nursing staff were superb. They kept us informed regularly of Mum and Dad's condition during their final days and they were always available to talk to.
I would certainly recommend this care home to anyone.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind words. I will pass these comments to the team. Kind regards.

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Review from J H (Granddaughter of Resident) published on 15 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My great-grandma was at this beautiful home until she passed. She loved her time at Braeburn Lodge and would often tell all the family how caring and attentive the staff were. She quickly made friends with other residents and said everyone was so friendly. When she passed, the manager was very compassionate
and really helped me and my family. Nothing was too much for them at the home, and I'm happy she was able to enjoy her final days there.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Condolences to you and the family at this time. Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Adam F (Grandson of Resident) published on 1 March 2024 Submitted via Website • Report
Overall Experience 5.0 out of 5
My gran was only there for six weeks before she passed, but the home was excellent. Great staff, clean environment, activities, and good food. Can only recommend 100%
Good communications from my initial enquiry to the home manager doing a home visit.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Condolences to you and the family, and thank you for kindly taking the time to leave your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Susan H (Daughter of Resident) published on 8 November 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
Both parents were residents at Barchester Braeburn Lodge Care Home over a period of several years. When Dad moved into Memory Lane, the care given to him by the dementia care team was exceptional and he was very happy. Mum was able to visit him whenever she wanted to and also maintain an independent
and busy life downstairs with fellow residents. The activities offered were plentiful and varied. Mum always said that Braeburn was her "other home" and the staff and residents were her "other family" and after Dad died, Braeburn became her world. As we all lived a distance away, it was comforting to know that she had 24-hour care and was protected and loved. Every time we visited, we were reassured that she was safe and happy. It was obvious that she was respected by a caring staff and we were happy that all her needs, medical, physical and emotional were covered. When Mum died recently, the comfort offered to us, as a family, from the staff made a sad time more bearable. We shall always be grateful to the Braeburn family.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you, Susan, for your kind and thoughtful words. We are so thankful that Mum and Dad chose Braeburn Lodge as their home and we are very grateful we had the pleasure to care for them both. I will pass on the lovely comments to the team.
Kind regards,
Jane.

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Review from W K (Daughter of Resident) published on 11 September 2023 Submitted via Website • Report
Overall Experience 4.0 out of 5
My mother has been in Braeburn for ten months. Choosing the latest month is a strange question. I am happy that my mother is being taken care of. There have been issues, but these have been dealt with swiftly and efficiently. By the very nature of the job, no care home, be it private or otherwise, is
ever going to achieve perfection.
However, Braeburn was my first choice for my mother's care, and I would not want her to be anywhere else.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Jane B (Daughter of Resident) published on 8 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My parents moved to Braeburn in November 21; they had a very happy life together there and always respected as a couple. Sadly, my dad died in March, and my mum fell and broke her hip, so quite a lot of trauma, but with those wonderful Braeburn carers, my mum has come through it and lives a happy life
feeling cared for and safe. As for me, I adore, respect and am in total awe of all the wonderful Braeburn staff.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind review.
I will ensure these comments are passed back to the Braeburn team.

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Review from G L (Son of Resident) published on 7 September 2023 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum stayed for respite as an urgent admission. I cannot find any faults with the home staff are wonderful, so caring and kind and mum even put weight on during her stay. Highly recommended, more homes need to be like this one.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind review.
I will pass these comments to the Braeburn Team.

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Review from V H (Daughter of Resident) published on 31 March 2023 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Compassion and care from the start. The friendliness of staff is exceptional. We could not have asked for more.
Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words, they are greatly appreciated. I will pass your feedback on to the team.

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Review from Peter C (Husband of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very good care and excellent food. The facilities are amazing and the carers are excellent. The activities are good, and very welcoming and good choice of food. Very efficient with communication with relatives residents and all staff involved. And I feel very welcome and looked after when I come in.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from A J (Friend of Resident) published on 1 December 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited an old friend whilst she was in the care home on a respite stay. It was clean, and the layout was very well thought out. On my visit, I saw a baking activity, which the residents were really enjoying. My friend is in the process of thinking about permanent care. I stayed and viewed my friend's
lunchtime meal which was chicken casserole and profiteroles for pudding. It looked very nice, and I was offered the chance to have a meal but declined; however, it really did look nice. The home has lots planned over Christmas, which I intend on coming back for.
Reply from Jane Longstaff, Divisional Sales and Marketing Manager ' North at Barchester Braeburn Lodge Care Home

Thank you for your review. We value all feedback as this helps us to improve our service where required. Thank you also for your positive comments regarding our home and team, who work hard to deliver high standards of quality care at all times. I will pass on your feedback to the team.

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Review from Penny T (Daughter of Resident) published on 28 July 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My mum has just had a week's respite. She lives with family at the moment, so we are looking to the future. When myself and my brother first visited, we both felt there was a lovely atmosphere, and the layout and rooms are all lovely. What speaks volumes is that the staff we met have been there a long
time and really care and were so lovely to Mum. The activities are great, and with the right encouragement, Mum did join in and enjoyed what she did. The food is all home cooked and delicious. Nothing is too much trouble. I also met some lovely residents who were all happy, and many have been there a few years. I would thoroughly recommend the manager and her team, and we will definitely be looking to take Mum back for respite and maybe permanent in the future.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words. I will pass these comments on to our dedicated team.

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Review from J A (Friend of Resident) published on 10 June 2022 Submitted via Website • Report
Overall Experience 5.0 out of 5
My experience of the care home is from visiting a resident who was there on a short term respite stay. They were very anxious about staying at the home, but the staff and management made them very comfortable and relaxed. All staff were very good with my friend, who lives with dementia and could be
hard at times due to his illness. Nothing was too much problem, and even offered me drinks when I visited. The activities on the day I visited were trailered well for the dementia community, there was a Pat dog, which my friend was very happy to see as he used to look after dogs years ago. I would highly recommend it to anybody looking for care and support. The manager and nurse on the day even joined in with an activity that was being held in their courtyard. Great interaction with the residents and a pleasure to see. My friend has booked again in October, so I will try and pop in again then.
Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you so much for your kind words about the home and our team. We look forward to seeing you again.

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Review from Michael G (Son of Resident) published on 10 September 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
I was always hesitant about having to place my mother in a care home, but circumstances dictated that we had reached a point when it became necessary for her safety and well being. We have been delighted by the standard of service and facilities at Braeburn Lodge. The staff are very friendly/helpful
and attentive, and nothing is too much trouble. Mum has settled in extremely well and has said that she doesn't want to move away from Braeburn as the staff are so kind to her. We would not hesitate to recommend this care home if you are thinking of placing a loved one into full-time care.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your lovely review. I will pass these kind words onto the team.

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Review from N G (Friend of Resident) published on 10 September 2021 Submitted via Website • Report
Overall Experience 4.0 out of 5
I was delighted to be able to finally visit my friend of many years recently, whom I had not been able to see in the Care Home for the past 18 months due to the Covid-19 lockdowns and restrictions. The staff on duty, including the Acting Manager and Deputy Manager, were really helpful in facilitating
the visit on the day, showing a genuine sensitivity and understanding of the importance of the visit to me and to my friend, and the need for some flexibility in the times of the visit to accommodate the distance I have to travel to the Care Home. I had initially encountered some difficulties with negotiating the current 'booking' system for arranging the visit, but was able to discuss these openly with the staff, and am absolutely confident that the issues raised will be/are being addressed.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you for your kind words; I will pass these lovely comments onto the team.

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Review from Gillian D (Daughter of Resident) published on 6 August 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
All staff at Braeburn Lodge, Managers, Administration staff, nurses, carers, cleaners, chefs, laundry and maintenance extended the most wonderful care to our Mum. Their professionalism, their care and the dignity, friendship and love they showed to her were exceptional. Staff were very supportive
to us as a family and their sensitivity and thoughtfulness was particularly valued by us in the last days of her life, which made a sad and difficult time both meaningful and a privilege to be part of. There is a resident-focused ethos at Braeburn Lodge and the team is led with great skill. It feels like a very happy place to work and this has a very positive impact on residents and their family and friends. We cannot thank them all enough for the kindness and care shown to our Mum.
Reply from Jane Lee, General Manager at Barchester Braeburn Lodge Care Home

Thank you very much for your kind words. I will pass these onto the team. We are thankful we had the opportunity to care for your lovely Mum.

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Review from Tony R (Friend of Resident) published on 20 May 2021 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very high standards of hygiene throughout. Very well organised and seems to run seamlessly. Staff are always friendly, accommodating and helpful which gives the home a lovely atmosphere. Would highly recommend.
Reply from Jane Lee, Acting General Manager at Barchester Braeburn Lodge Care Home

Thank you such much for your lovely comments, these are greatly appreciated and I will pass these onto the team.

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Current Review Score: 9.1 (9.054)

Overview of Review Score

The Review Score of 9.1 (9.054) out of 10 for Barchester Braeburn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Barchester Braeburn Lodge Care Home is calculated as follows: ( (80 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 96 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.283 Points relating to the number of positive Reviews for Barchester Braeburn Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (9)

Jane

Jane Lee

Job Title: General Manager Joined: 2014

Hello, my name is Jane Lee and I am the General Manager of Braeburn Lodge.


I am delighted to have been promoted to the role of General Manager at Braeburn Lodge. I have been working in different roles since the home opened in 2014 and more recently as the Deputy Manager and then as Acting General Manager. I am looking forward to supporting the team to deliver the very best care and life enrichment to all our residents.


We have built a very strong community engagement team at the home and have fantastic local support which has enabled the home to establish robust community connections.


Braeburn Lodge is a beautiful home with a kind and friendly staff team. We are looking forward to welcoming new residents and visitors to the home so they can experience a warm and friendly welcome.

Suzanne

Suzanne Reynolds

Job Title: Deputy Manager Joined: 2017

Hi, I am Suzanne and I am the Deputy Manager. Please feel free to come and say hi to me.

Francesca

Francesca Marini

Job Title: Home Administrator Joined: 2023

I joined Braeburn Lodge in October 2023 with over 6 years of experience as an administrator. My journey in the care industry started at the age of 16, having worked in domiciliary care, nursing homes and care homes.

Karen

Karen Stratton

Job Title: Clinical Lead Joined: 2018

Hi, my name is Karen and I am the clinical lead at Braeburn Lodge. I am a level 1 registered nurse and I also have an ENB teaching qualification. I have always worked in the health and social care sector since qualifying as a nurse. I have held varied positions during my career, including Senior Nurse, Registered Manager and most recently, Clinical Lead. I have worked for Barchester since 2018.

Jane

Jane Prentice

Job Title: Lead Nurse Joined: 2015

I have worked at Braeburn Lodge since it opened!

Ewa

Ewa Chmiel

Job Title: Nurse Joined: 2015

I joined Braeburn Lodge in 2015 when it opened.


I am an RGN and have over 7 years of experience working in a hospital. I have recently returned to nursing after taking a break when I had my son.

Phill

Phill Reeves

Job Title: Head of Maintenance Joined: 2021

Hi, I'm Phil. I'm the head of maintenance at Braeburn Lodge.

Marcin

Marcin Szpak

Job Title: Head Chef Joined: 2021

I joined Barchester in 2021 and came to work at Braeburn Lodge in February 2023. With over 10 years of experience in cooking, I have come to appreciate many different cuisines and, enjoy cooking dishes from around the world. My wife and kids very much enjoy my salmon and baby spinach carbonara.

Jade

Jade Young

Job Title: Activity Coordinator Joined: 2017

I have been working in Braeburn Lodge since 2017, I started my journey as a carer team leader on nights. My passion has always been in care, to be able to assist the residents and enhance their quality of life. I have now joined the activity team as a coordinator and take pride in providing high-quality activities.

Frequently Asked Questions about Barchester Braeburn Lodge Care Home

What types of Care is Barchester Braeburn Lodge Care Home registered for?

Older Person Care, Dementia & Physical Disability are the registered (by the Care Quality Commission) categories of Care.

How many Rooms does Barchester Braeburn Lodge Care Home have?

There are 60 Single Rooms.

What are the Facilities & Services at Barchester Braeburn Lodge Care Home?

Own Furniture if required, Close to Local shops, Minibus or other transport, Lift, Wheelchair Access, Gardens, Bar/Café, Television point in own room & Residents Internet Access are some of the Facilities & Services.

How far is Barchester Braeburn Lodge Care Home to the centre of Peterborough?

7.4 mile(s) as the crow flies, distance by road may be significantly further.

Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Barchester Braeburn Lodge Care Home to verify any information. View our terms and conditions. Barchester Braeburn Lodge Care Home has an Enhanced Service - more info.