Barchester Braeburn Lodge Care Home

Braeburn Road, Deeping St James, Peterborough PE6 8GP

Barchester Braeburn Lodge Care Home, Peterborough, Cambridgeshire
Barchester Braeburn Lodge Care Home, Peterborough, Cambridgeshire
Barchester Braeburn Lodge Care Home, Peterborough, Cambridgeshire

Barchester Braeburn Lodge Care Home is located on the borders of the countryside of both Cambridgeshire and Lincolnshire.

The home has been purpose-designed to provide quality residential and nursing care and also specialist dementia care in their Memory Lane Community. Care will be focused on individual needs and built upon relationships of trust.

Group: Barchester Healthcare Ltd

Person in charge: Daniela Phillips (General Manager)

Local Authority / Social Services: Peterborough City Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Sensory Impairment • Younger Adults

Admission Information: Ages 55+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Convalescent Care • Separate Dementia Care Unit • Own Furniture if required • Close to Local shops • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Braeburn Lodge Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Bed Vacancies

19 Bed Vacancies

posted 30 Oct 2017

Residential, nursing and dementia

Reviews

9.6 Barchester Braeburn Lodge Care Home has a Review Score of 9.6 (9.620)

The Review Score of 9.6 (maximum of 10) for Barchester Braeburn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 36 Reviews over all time. This Average Rating is also the rating value for Barchester Braeburn Lodge Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.62 for Barchester Braeburn Lodge Care Home is calculated as follows: ( (298 Excellents x 5) + (107 Goods x 4) + (12 Satisfactorys x 3) + (5 Poors x 2) + (4 Very Poors x 1) ) ÷ 426 Ratings = 4.62

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Braeburn Lodge Care Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 17 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.


Average Ratings

  • Excellent
    26
  • Good
    9
  • Satisfactory
    1
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Braeburn Lodge Care Home?

  • Extremely LIKELY
    30
  • Likely
    5
  • Don't know
    0
  • Neither Unlikely or Likely
    0
  • Unlikely
    0
  • Extremely UNLIKELY
    1

Reviewer Connection to Barchester Braeburn Lodge Care Home

  • Daughter of Resident/Service User
    14
  • Resident / Service User
    9
  • Daughter-in-law of Resident/Service User
    2
  • Husband of Resident/Service User
    2
  • Son of Resident/Service User
    2
  • more

Its early days into my dad's care but if things continue as well as they have so far I might move into Braeburn Lodge myself.

Professional and friendly, a great combination.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

How memory lane has improved since the new team leader has been apart of the team.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Very professional and caring. Excellent facilities, caring staff. Honestly one of the best care homes I have been to.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

The staff are always happy and chatty.
They treat my mother with respect and as a human being.
She is well looked after but still encouraged to be as independent as possible.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Barchester Braeburn Lodge Care Home is an excellent care home. Care and facilities are amazing. It is fantastic to know that elderly people could live in an environment like Barchester Braeburn Lodge Care Home. Since the new manager came into post, Barchester Braeburn Lodge Care Home standard of care is really high.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I visit Barchester Braeburn Lodge Care Home regularly to visit my Grandma. Management has improved with the new manager who is very personable. There is always a lovely feeling in the home now.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

I am very happy here. Staff are very kind. Home is beautiful and all the staff are great.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My sister, whose health has deteriorated (vascular dementia), has received exemplary help and support from the staff at Braeburn Lodge. They have reviewed and revised their regime with regards to her needs and even though her condition has worsened she is clearly more comfortable and peaceful. This has also made my visits a lot less stressful. I would like to thank all the staff but the manager and her senior carer and in particular.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

I have just been admitted here from the hospital, what a lovely home. The manager was very kind when she came to visit me in the hospital. My room is very large and clean. Staff are very kind and helpful.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My dad stayed at Braeburn Lodge in a transitional bed before coming home.

All the staff were absolutely brilliant with him and I would recommend this nursing/care home to anyone needing this type of home for future care needs.

My dad loved the food and put on a bit of weight in the 2 weeks that he stayed there.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

One year ago I wrote an extremely unfavourable review relating to the care of a dear friend.
I am happy to report that 9 months on - thanks to an excellent new manager and her permanent successor - a very different experience pertains.
The home is now well-led, staff are energised and caring and although there is still some way to go, the daily experience for my elderly friend is now extremely positive and I am once again happy to recommend Barchester dementia/nursing care to anyone with a demanding service user.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Staff are kind and caring with the residents. They always try and brighten their day. It is good to know that my mother is being well cared for and she is happy in the residence.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Satisfactory

My husband has been here since November 2015. It deteriorated from a lovely place for a person with dementia to live in, to a very mediocre and unsatisfactory home.

After an interim manager brought it around in the last five months, I no longer worry about out him. The new manager has a great track record of managing local care homes so it has become a lovely place to visit a resident. I am so glad my husband is still there and I love visiting him daily.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

My Mother in law was accepted into the Home at short notice for a period of respite following an accident at home. The Manager has been available at short notice if there have been concerns/updates to discuss. It is not always possible to find the nurse on duty when I visit but generally, the care staff will go out of their way to locate the nurse and inform her that I would like to speak with her when she is available. Nearly all of the staff I have encountered in the home have been respectful, caring, friendly and helpful towards my Mother-in-law and indeed ourselves. My Mother-in-law is happy with her respite stay in the home and would be quite happy to stay there permanently if the need arose.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Excellent

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

I broke my right hip on Easter Sunday 16.04.2017 and via treatment at various hospitals, I arrived eventually at Braeburn Lodge for a recuperative holiday April - June 2017.
During my stay at Braeburn Lodge, I luxuriated in comfort and care.
Sadly, like all things pleasant, it must come to an end.
I would certainly recommend Braeburn Lodge for comfort and caring - if their needs were similar to my needs.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Satisfactory

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Satisfactory

I have lived here now for six weeks and feel very comfortable and secure here.
The staff are all caring and the atmosphere is pleasant and welcoming.
There is the opportunity to take part in activities and outings are arranged.
The food is varied and well prepared and is served in attractive surroundings.
The best alternative to living at home.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Likely

Average Rating: 

 4.8 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

The support and care that we receive from the staff during my father's last days were excellent. We were totally overwhelmed by the depth of feeling that they had for him. Their care and compassion made his passing dignified and relaxed. We could not have asked for better or nicer people to support us and Dad during this time.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.3 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

Mother was generally well looked after, whilst we were on holiday. The staff welcomed her and made her feel at home and safe. She had been unwell prior to our holiday hence the need for her to stay at Braeburn. She slept well, better than at home and from what we hear joined in with most activities on offer. As discussed with a member of staff minor issues were a choice of food (not always what she liked) and little access to the phone when friends and relatives rang.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.1 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Satisfactory

Staff: Good

Activities: Good

Management: Good

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

From the initial look around to collecting my mother after her respite care, the whole experience was extremely positive. The attention to detail, the quality of the staff and the whole atmosphere of the Braeburn Lodge left me and my mother feeling that she was in a place of real care and safety. This had not always been the case with previous respite homes. The fact that my mother has been recommending Braeburn Lodge to all her friends is probably the highest praise!

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

All the staff make everyone feel welcome, residents and visitors alike. The carers are considerate and work very hard to make a happy and relaxed atmosphere for the residents. The meals are appetising and there is a good choice of menu. Friends and relatives are welcome to join residents for meals.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.7 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Good

Value for Money: Excellent

This was mums second respite visit and from walking in mum was made to feel welcomed back. Staff remembered her from her previous visit, making mum feel at home straight away. Unfortunately mum caught the sickness bug that was in the home at the time but was looked after properly and with the dignity needed with the "bugs" affect on her.
Thank you Braeburn Deeping St James. Mum is looking forward to seeing you all again soon.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.5 out of 5

Overall Standard: Excellent

Facilities: Good

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Excellent

Food & Drink: Good

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

My mum went into Braeburn Lodge for respite while I was on holiday for three weeks. She had never been in a home before and I was dreading it as I thought she would not settle. The first couple of days she struggled and they re-assessed the situation and moved her. She then settled in fine and thought she worked there! She was allowed to do her own thing, pottering around and helping the carers in their jobs. She was well cared for and that's all we could ask for.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.6 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

i was greeted warmly and shown to a well equipped and beautifully furnished room. Menus were varied and plentiful - soup being a particular favourite. Despite being very busy the staff were helpful and readily available at all times.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.2 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Excellent

Safety / Security: Good

Rooms: Excellent

Value for Money: Good

I came over the Christmas period, the care was excellent. Lots of activities and very good food. I would come again.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We found the atmosphere welcoming to both of us, home and gardens presented well both inside and out. My husband, who can be very critical, said he enjoyed his stay at Braeburn Lodge. He found the staff friendly, food and comfort good and would be happy to go again. He is already booked in for his next respite stay. It gives me some comfort to know this because of his Alzheimer's dementia makes it impossible for me to carry on caring for him. I could approach Braeburn Lodge with confidence.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Although Braeburn Lodge is a beautiful care home and did have effective management and nursing staff when it first opened the position has now changed and I would urge anyone thinking of this home to await the CQC to complete their first inspection before considering it.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Unlikely

Average Rating: 

 2.9 out of 5

Overall Standard: Poor

Facilities: Excellent

Care / Support: Very Poor

Cleanliness: Excellent

Treated with Dignity: Very Poor

Food & Drink: Excellent

Staff: Poor

Activities: Excellent

Management: Very Poor

Safety / Security: Very Poor

Rooms: Excellent

Value for Money: Poor

Tom Holloway, Digital Marketing Assistant at Barchester Braeburn Lodge Care Home responded to this review on 15 Dec 2015:

Thank you for your feedback. This review is now being dealt with by our Senior Management Team and Operations Team and it is part of an on-going complaint that was already being looked in to. Our current nurse staffing levels at the home are in line with CQC regulations.

Mum spent two weeks in respite care and thoroughly enjoyed her "holiday". She will be very happy to go again and said she couldn't fault anything or anybody. Everyone was kind, friendly and caring from the nurses and carers, the chef and the cleaners. She enjoyed the food, the company and the high quality. For me it was peace of mind to know that mum was in safe hands and happy whilst I was on holiday.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Everything from the first enquiry was totally professional but in a caring way. Mum was welcomed and made to feel part of the home immediately. All staff were a credit to the home. Mum said the food was excellent!

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Good

Mom was reluctant to go into respite but once there she settled ok. Unfortunately she did have a couple of falls whilst there but they called medics and it was due to an infection.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

My husband said it was a good experience, staff excellent and couldn't do enough to make his stay comfortable. The rooms were comfortable and clean and the food was well cooked, good choices and tasty.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Excellent

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

We are three daughters who have recently taken difficult decision to move our mother from independent living into care at Braeburn Lodge. Her room is light, with patio doors to the garden and lovely en-suite facilities. The management have facilitated bringing bits of furniture, hanging pictures, photos and making the room personal and familiar. Crucially they welcomed her small, much loved elderly cat as well. She is really enjoying the food. Most important of all, the staff are without exception superb; caring, thorough, reliable and cheerful. She has settled much better than we feared. We visited a number of homes, and chose with great care. The home is expensive but we believe it offers excellent care, and we have peace of mind knowing that mother is content, safe and enjoying high quality care.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

A very appealing and modern environment, easy access round the home and garden. Overall very pleased with my dad's respite stay. Maybe communication between the staff could be improved, for example; information given to one shift was not always passed on the the next shift or management. Also there were times when I was visiting - that my dad was left for up to 20 minutes after asking to use the toilet before assistance came.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Good

Care / Support: Good

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Good

Activities: Good

Management: Good

Safety / Security: Good

Rooms: Good

Value for Money: Good

The two weeks I stayed here were very enjoyable. I was made to feel welcome by staff and the other residents. The meals were excellent, my room was comfortable with a lovely garden outlook. The bed was very comfortable.
At the beginning of my stay I had a couple of falls and the care I received was excellent, I had banged my head and there was always someone checking in on me for 24 hours to make sure I had not hurt myself (eg. concussion). The entertainment programme was good and I enjoyed the trips out and about. I am looking forward to returning.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 4.9 out of 5

Overall Standard: Excellent

Facilities: Excellent

Care / Support: Excellent

Cleanliness: Excellent

Treated with Dignity: Excellent

Food & Drink: Excellent

Staff: Excellent

Activities: Good

Management: Excellent

Safety / Security: Excellent

Rooms: Excellent

Value for Money: Excellent

Some staff were not attentive to mums needs (her words). Some of the clients were frightening, sometimes felt frightened.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Likely

Average Rating: 

 3.7 out of 5

Overall Standard: Satisfactory

Facilities: Excellent

Care / Support: Good

Cleanliness: Excellent

Treated with Dignity: Good

Food & Drink: Good

Staff: Satisfactory

Activities: Good

Management: Poor

Safety / Security: Satisfactory

Rooms: Excellent

Value for Money: Poor

My first impression of Braeburn were warm and welcoming. I could see immediately that no expense had been spared regarding furnishing. The whole atmosphere for me spoke of relaxing, don't worry about anything. That feeling has never gone away and I can go home knowing that my dear husband is in good hands and nothing is too much trouble. The carers are all hard working and will do pretty much everything you could want. I admire them all. Yes it is expensive and in my view worth every penny. I can go home after visiting knowing that my husband is in good hands. Thank you all for everything you do.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Likely

Average Rating: 

 4 out of 5

Overall Standard: Good

Facilities: Satisfactory

Care / Support: Excellent

Cleanliness: Good

Treated with Dignity: Good

Food & Drink: Good

Staff: Excellent

Activities: Satisfactory

Management: Good

Safety / Security: Good

Rooms: Excellent

Value for Money: Satisfactory

Very pleasant stay with excellent care. I miss all the friendly staff.

How likely would you be to recommend Barchester Braeburn Lodge Care Home? Extremely Likely

Average Rating: 

 5 out of 5

Overall Standard: Excellent

Care / Support: Excellent

Treated with Dignity: Excellent

Staff: Excellent

Management: Excellent

Rooms: Excellent

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Awards / Recognitions

April 2017

February 2016

Job Vacancies

Staff Profiles

Daniela

Daniela Phillips

Job Title: General Manger

Joined: 2017

Description:

Hi, my name is Daniela, and I am the General Manager here at Braeburn Lodge. I hope you find everything you're looking for on our website!

Julia

Julia Martin

Job Title: Home Administrator

Joined: 2017

Description:

Prior to my new adventure with Barchester, I have worked in a Nursing Home as an Administrator before moving to the Companies Head Office. This position also required me to train other Administrators on the System which was used in the Homes. I also worked prior to this for 22 Years as a data Analysist for the National Farmers Union.

I am looking forward to getting back to the things I have missed since moving to a position in Head Office. Meeting new colleagues, getting to know the residents and family members at Braeburn Lodge.

Apart from being so proud my daughters and grandchildren, I am most proud of the difference I hoped I made to residents and families in the Nursing Home I previously worked in. I take pride in all that I do with the hope it makes a difference to at least one person.

Teresa

Teresa Reid

Job Title: Administration Assitance

Joined: 2015

Description:

My name is Teresa and I started at Braeburn as a Bank receptionist in February 2015.
I am now part of the Admin team supporting the Administrator.

I enjoy the good team spirit around the home, working closely with staff to make the residents stay an enjoyable one.

I am lucky to have a very supportive husband, 3 fantastic children between the ages of 12 and 29, 2 young grandchildren and a family cat Bella.

Ewa

Ewa Chmiel

Job Title: Nurse

Joined: 2015

Description:

I joined Braeburn Lodge in 2015 when it opened.
I am a RGN and have over 7 years experience working in a hospital. I have recently returned to nursing after taking a break when I had my son.

Donna

Donna Motterdshead

Job Title: Team Lead, Nursing

Joined: 2017

Description:

I Joined the team at Braeburn Lodge in March 2017 having been a carer for many years. Starting in 1994 with Social Services Residential Care. I then went into residential nursing care and elderly sheltered housing. In 2004 I joined the Ambulance service in the patient transport department then trained to become part of the High Dependency Unit.

Rachal

Rachal Cox

Job Title: Head of Housekeeping

Joined: 1999

Description:

Hi I'm Rachal,
I'm head of housekeeping.
I look after the laundry and housekeeping for all the staff and residents at Braeburn Lodge.

I started working for Barchester Healthcare in 1999 in one of the sister homes being transferred over to Braeburn Lodge in February 2015 as a housekeeper.
I then received promotion at a Barchester home in Peterborough June 2016 as head housekeeper. Then returned back to Braeburn Lodge as Head of housekeeping in September 2017.
Coming back to where it all began on my journey working for Barchester.

This is a fantastic home and I’m happy to be back with all of my colleagues and the residents.

Jane

Jane Prentice

Job Title: Lead Nurse

Joined: 2015

Description:

Nurse

John

John Beswick

Job Title: Head Chef

Joined: 2015

Description:

John has now become head chef and very excited to maintain the very high standards of nutritional diets within the home

We achieve to have an excellent and varied menu for all taste buds here at Braeburn Lodge

Natasha

Natasha Marsh

Job Title: Second Chef

Joined: 2016

Description:

I first started my career as a chef 15 years ago, since then I have run multiple kitchens across the UK, finally landing a job at Braeburn Lodge. Since joining Barchester 8 months ago I have become an established member of this amazing team, this is also the job I have ever felt so rewarded by due to the element of care that it involves...making a residents day has got to be the best part of my job!

Jo

Jo Wrath

Job Title: Activites Cordinator

Joined: 2015

Description:

I started working at Braeburn Lodge in November 2015 as a care assistant and moved to the activities team in February. Prior to working here, I worked for Sense, the deafblind charity, working with adults with learning disabilities. Before that, I worked for a military charity providing support to military personnel and their families.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Braeburn Lodge Care Home