Barchester Braeburn Lodge Care Home

Braeburn Road, Deeping St James, Peterborough PE6 8GP
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9.1 97 Reviews
  • Barchester Braeburn Lodge Care Home, Peterborough
Barchester Braeburn Lodge Care Home is located on the borders of the countryside of both Cambridgeshire and Lincolnshire.

The home has been purpose-designed to provide quality residential and nursing care and also specialist dementia care in their Memory Lane Community. Care will be focused on individual needs and built upon relationships of trust.
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Care Provided

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

  • Self-Funded Residential Care: from £1500

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Braeburn Lodge Care Home to find out the exact price for your requirements.

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Person in charge

  • Jane Lee (General Manager)

Local Authority / Social Services

Admission Criteria

  • Ages 55+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Couples/Companion Rooms (0)
  • Single Rooms with Ensuite Wet Room (60)

Barchester Braeburn Lodge Care Home Reviews (97)

9.1

Barchester Braeburn Lodge Care Home has a Review Score of 9.1 (9.054) out of 10, based on 8 reviews in the last 2 years.
Over all time Barchester Braeburn Lodge Care Home has 97 reviews.

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Reviewer Connection to Barchester Braeburn Lodge Care Home
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Total of 97, showing 81-97
Review from Janet S (Daughter of Resident) published on 23 May 2017 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
The support and care that we receive from the staff during my father's last days were excellent. We were totally overwhelmed by the depth of feeling that they had for him. Their care and compassion made his passing dignified and relaxed. We could not have asked for better or nicer people to support
us and Dad during this time.
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Review from Anne C (Daughter-in-law of Resident) published on 7 September 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Mother was generally well looked after, whilst we were on holiday. The staff welcomed her and made her feel at home and safe. She had been unwell prior to our holiday hence the need for her to stay at Braeburn. She slept well, better than at home and from what we hear joined in with most activities
on offer. As discussed with a member of staff minor issues were a choice of food (not always what she liked) and little access to the phone when friends and relatives rang.
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Review from S B (Daughter of Resident) published on 10 August 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
From the initial look around to collecting my mother after her respite care, the whole experience was extremely positive. The attention to detail, the quality of the staff and the whole atmosphere of the Braeburn Lodge left me and my mother feeling that she was in a place of real care and safety. This
had not always been the case with previous respite homes. The fact that my mother has been recommending Braeburn Lodge to all her friends is probably the highest praise!
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Review from C C (Daughter of Resident) published on 13 May 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This was mums second respite visit and from walking in mum was made to feel welcomed back. Staff remembered her from her previous visit, making mum feel at home straight away. Unfortunately mum caught the sickness bug that was in the home at the time but was looked after properly and with the dignity
needed with the "bugs" affect on her.
Thank you Braeburn Deeping St James. Mum is looking forward to seeing you all again soon.
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Review from Anne H (Daughter of Resident) published on 5 April 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My mum went into Braeburn Lodge for respite while I was on holiday for three weeks. She had never been in a home before and I was dreading it as I thought she would not settle. The first couple of days she struggled and they re-assessed the situation and moved her. She then settled in fine and thought
she worked there! She was allowed to do her own thing, pottering around and helping the carers in their jobs. She was well cared for and that's all we could ask for.
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Review from Ann S (Resident) published on 22 March 2016 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
i was greeted warmly and shown to a well equipped and beautifully furnished room. Menus were varied and plentiful - soup being a particular favourite. Despite being very busy the staff were helpful and readily available at all times.
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Review from H M (Resident) assisted by family/friend published on 12 January 2016 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I came over the Christmas period, the care was excellent. Lots of activities and very good food. I would come again.
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Review from Jill M (Daughter of Resident) published on 15 December 2015 Submitted via Website • Report
Overall Experience 2.0 out of 5
Although Braeburn Lodge is a beautiful care home and did have effective management and nursing staff when it first opened the position has now changed and I would urge anyone thinking of this home to await the CQC to complete their first inspection before considering it.
Reply from Tom Holloway, Digital Marketing Assistant at Barchester Braeburn Lodge Care Home

Thank you for your feedback. This review is now being dealt with by our Senior Management Team and Operations Team and it is part of an on-going complaint that was already being looked in to. Our current nurse staffing levels at the home are in line with CQC regulations.

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Review from Marje A (Daughter of Resident) published on 20 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mum spent two weeks in respite care and thoroughly enjoyed her "holiday". She will be very happy to go again and said she couldn't fault anything or anybody. Everyone was kind, friendly and caring from the nurses and carers, the chef and the cleaners. She enjoyed the food, the company and the high
quality. For me it was peace of mind to know that mum was in safe hands and happy whilst I was on holiday.
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Review from Christine (Daughter of Resident) published on 20 November 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Everything from the first enquiry was totally professional but in a caring way. Mum was welcomed and made to feel part of the home immediately. All staff were a credit to the home. Mum said the food was excellent!
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Review from Suzanne H (Daughter of Resident) published on 29 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Mom was reluctant to go into respite but once there she settled ok. Unfortunately she did have a couple of falls whilst there but they called medics and it was due to an infection.
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Review from Margaret (Wife of Resident) published on 16 October 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband said it was a good experience, staff excellent and couldn't do enough to make his stay comfortable. The rooms were comfortable and clean and the food was well cooked, good choices and tasty.
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Review from Mary A (Daughter of Resident) published on 12 October 2015 Submitted via Website • Report
Overall Experience 5.0 out of 5
We are three daughters who have recently taken difficult decision to move our mother from independent living into care at Braeburn Lodge. Her room is light, with patio doors to the garden and lovely en-suite facilities. The management have facilitated bringing bits of furniture, hanging pictures, photos
and making the room personal and familiar. Crucially they welcomed her small, much loved elderly cat as well. She is really enjoying the food. Most important of all, the staff are without exception superb; caring, thorough, reliable and cheerful. She has settled much better than we feared. We visited a number of homes, and chose with great care. The home is expensive but we believe it offers excellent care, and we have peace of mind knowing that mother is content, safe and enjoying high quality care.
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Review from Philip V (Son of Resident) published on 1 October 2015 Submitted via Postal Card • Report
Overall Experience 3.0 out of 5
Some staff were not attentive to mums needs (her words). Some of the clients were frightening, sometimes felt frightened.
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Review from Jane T (Daughter of Resident) published on 1 October 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
A very appealing and modern environment, easy access round the home and garden. Overall very pleased with my dad's respite stay. Maybe communication between the staff could be improved, for example; information given to one shift was not always passed on the the next shift or management. Also there
were times when I was visiting - that my dad was left for up to 20 minutes after asking to use the toilet before assistance came.
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Review from Margaret R (Husband of Resident) published on 21 September 2015 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
My first impression of Braeburn were warm and welcoming. I could see immediately that no expense had been spared regarding furnishing. The whole atmosphere for me spoke of relaxing, don't worry about anything. That feeling has never gone away and I can go home knowing that my dear husband is in good
hands and nothing is too much trouble. The carers are all hard working and will do pretty much everything you could want. I admire them all. Yes it is expensive and in my view worth every penny. I can go home after visiting knowing that my husband is in good hands. Thank you all for everything you do.
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Review from Eileen H (Resident) published on 25 August 2015 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
Very pleasant stay with excellent care. I miss all the friendly staff.
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Current Review Score: 9.1 (9.054)

Overview of Review Score

The Review Score of 9.1 (9.054) out of 10 for Barchester Braeburn Lodge Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.8 out of 5 from 8 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 4.3 out of 5 from 7 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.771 for Barchester Braeburn Lodge Care Home is calculated as follows: ( (80 Excellents x 5) + (11 Goods x 4) + (4 Satisfactorys x 3) + (1 Poors x 2) ) ÷ 96 Ratings = 4.771
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 4.283 Points relating to the number of positive Reviews for Barchester Braeburn Lodge Care Home is based on 7 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 10 Positive Reviews in the last 24 months; 3 points for the first Positive Review, and then 0.125 Points for each of the next four Positive Reviews and then 0.1 Points for the next five Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.100, 7th = 0.100, 8th = 0.100, 9th = 0.100, 10th = 0.100) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.1 + 0.1 = 3.7
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12. 7 Positive Reviews ÷ 12 = 0.583
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 12 Feb 2020

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (11)

Meet the Team (9)

Jane

Jane Lee

Job Title: General Manager Joined: 2014

Hello, my name is Jane Lee and I am the General Manager of Braeburn Lodge.


I am delighted to have been promoted to the role of General Manager at Braeburn Lodge. I have been working in different roles since the home opened in 2014 and more recently as the Deputy Manager and then as Acting General Manager. I am looking forward to supporting the team to deliver the very best care and life enrichment to all our residents.


We have built a very strong community engagement team at the home and have fantastic local support which has enabled the home to establish robust community connections.


Braeburn Lodge is a beautiful home with a kind and friendly staff team. We are looking forward to welcoming new residents and visitors to the home so they can experience a warm and friendly welcome.

Suzanne

Suzanne Reynolds

Job Title: Deputy Manager Joined: 2017

Hi, I am Suzanne and I am the Deputy Manager. Please feel free to come and say hi to me.

Francesca

Francesca Marini

Job Title: Home Administrator Joined: 2023

I joined Braeburn Lodge in October 2023 with over 6 years of experience as an administrator. My journey in the care industry started at the age of 16, having worked in domiciliary care, nursing homes and care homes.

Karen

Karen Stratton

Job Title: Clinical Lead Joined: 2018

Hi, my name is Karen and I am the clinical lead at Braeburn Lodge. I am a level 1 registered nurse and I also have an ENB teaching qualification. I have always worked in the health and social care sector since qualifying as a nurse. I have held varied positions during my career, including Senior Nurse, Registered Manager and most recently, Clinical Lead. I have worked for Barchester since 2018.

Jane

Jane Prentice

Job Title: Lead Nurse Joined: 2015

I have worked at Braeburn Lodge since it opened!

Ewa

Ewa Chmiel

Job Title: Nurse Joined: 2015

I joined Braeburn Lodge in 2015 when it opened.


I am an RGN and have over 7 years of experience working in a hospital. I have recently returned to nursing after taking a break when I had my son.

Phill

Phill Reeves

Job Title: Head of Maintenance Joined: 2021

Hi, I'm Phil. I'm the head of maintenance at Braeburn Lodge.

Marcin

Marcin Szpak

Job Title: Head Chef Joined: 2021

I joined Barchester in 2021 and came to work at Braeburn Lodge in February 2023. With over 10 years of experience in cooking, I have come to appreciate many different cuisines and, enjoy cooking dishes from around the world. My wife and kids very much enjoy my salmon and baby spinach carbonara.

Jade

Jade Young

Job Title: Activity Coordinator Joined: 2017

I have been working in Braeburn Lodge since 2017, I started my journey as a carer team leader on nights. My passion has always been in care, to be able to assist the residents and enhance their quality of life. I have now joined the activity team as a coordinator and take pride in providing high-quality activities.

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