Barchester Braeburn Lodge Care Home

I am very happy here. Staff are very kind. Home is beautiful and all the staff are great.

Barchester Braeburn Lodge Care Home is an excellent care home. Care and facilities are amazing. It is fantastic to know that elderly people could live in an environment like Barchester Braeburn Lodge Care Home. Since the new manager came into post, Barchester Braeburn Lodge Care Home standard of care is really high.

I have just been admitted here from the hospital, what a lovely home. The manager was very kind when she came to visit me in the hospital. My room is very large and clean. Staff are very kind and helpful.

My dad stayed at Braeburn Lodge in a transitional bed before coming home.

All the staff were absolutely brilliant with him and I would recommend this nursing/care home to anyone needing this type of home for future care needs.

My dad loved the food and put on a bit of weight in the 2 weeks that he stayed there.

Staff are kind and caring with the residents. They always try and brighten their day. It is good to know that my mother is being well cared for and she is happy in the residence.

The home is now well-led, staff are energised and caring and although there is still some way to go, the daily experience for my elderly friend is now extremely positive and I am once again happy to recommend Barchester dementia/nursing care to anyone with a demanding service user.

My husband has been here since November 2015. It deteriorated from a lovely place for a person with dementia to live in, to a very mediocre and unsatisfactory home.

After an interim manager brought it around in the last five months, I no longer worry about out him. The new manager has a great track record of managing local care homes so it has become a lovely place to visit a resident. I am so glad my husband is still there and I love visiting him daily.

I would certainly recommend Braeburn Lodge for comfort and caring - if their needs were similar to my needs.

The support and care that we receive from the staff during my father's last days were excellent. We were totally overwhelmed by the depth of feeling that they had for him. Their care and compassion made his passing dignified and relaxed. We could not have asked for better or nicer people to support us and Dad during this time.

Mother was generally well looked after, whilst we were on holiday. The staff welcomed her and made her feel at home and safe. She had been unwell prior to our holiday hence the need for her to stay at Braeburn. She slept well, better than at home and from what we hear joined in with most activities on offer. As discussed with a member of staff minor issues were a choice of food (not always what she liked) and little access to the phone when friends and relatives rang.

From the initial look around to collecting my mother after her respite care, the whole experience was extremely positive. The attention to detail, the quality of the staff and the whole atmosphere of the Braeburn Lodge left me and my mother feeling that she was in a place of real care and safety. This had not always been the case with previous respite homes. The fact that my mother has been recommending Braeburn Lodge to all her friends is probably the highest praise!

Thank you Braeburn Deeping St James. Mum is looking forward to seeing you all again soon.

My mum went into Braeburn Lodge for respite while I was on holiday for three weeks. She had never been in a home before and I was dreading it as I thought she would not settle. The first couple of days she struggled and they re-assessed the situation and moved her. She then settled in fine and thought she worked there! She was allowed to do her own thing, pottering around and helping the carers in their jobs. She was well cared for and that's all we could ask for.

i was greeted warmly and shown to a well equipped and beautifully furnished room. Menus were varied and plentiful - soup being a particular favourite. Despite being very busy the staff were helpful and readily available at all times.

I came over the Christmas period, the care was excellent. Lots of activities and very good food. I would come again.

Although Braeburn Lodge is a beautiful care home and did have effective management and nursing staff when it first opened the position has now changed and I would urge anyone thinking of this home to await the CQC to complete their first inspection before considering it.

Everything from the first enquiry was totally professional but in a caring way. Mum was welcomed and made to feel part of the home immediately. All staff were a credit to the home. Mum said the food was excellent!

Mum spent two weeks in respite care and thoroughly enjoyed her "holiday". She will be very happy to go again and said she couldn't fault anything or anybody. Everyone was kind, friendly and caring from the nurses and carers, the chef and the cleaners. She enjoyed the food, the company and the high quality. For me it was peace of mind to know that mum was in safe hands and happy whilst I was on holiday.

Mom was reluctant to go into respite but once there she settled ok. Unfortunately she did have a couple of falls whilst there but they called medics and it was due to an infection.

My husband said it was a good experience, staff excellent and couldn't do enough to make his stay comfortable. The rooms were comfortable and clean and the food was well cooked, good choices and tasty.