Peterhouse Avenue, Gorleston, Great Yarmouth NR31 7PZ
Lydia Eva Court is a purpose-built facility, designed to incorporate modern care home research in order to offer a comfortable lifestyle to residents with dementia.
The facility has many homely comforts and additions that include a cafe and beauty parlour, as well as being located in scenic surroundings with landscaped gardens.
By allowing residents to form small communities within the home, carers aim to see a positive atmosphere ideal for daily living and a pleasant place for loved ones to visit.
Group: Norse Care (Services) Ltd
Person in charge: Lisa Utting (Manager)
Local Authority / Social Services: Norfolk County Council (click for contact details)
Type of Service: Care Home only (Residential Care) – Privately Owned , Registered for a maximum of 89 Service Users
Registered Care Categories*: Dementia • Old Age
Admission Information: Ages 65+.
Single Rooms: 89
Rooms with ensuite WC: 89
Facilities & Services: Palliative Care • Lift • Wheelchair access • Gardens for residents • Residents Internet Access
Latest Care Quality Commission* Report on Lydia Eva Court: click here
Lydia Eva Court has a Review Score of 6.4 (6.445)
The Review Score of 6.4 (maximum of 10) for Lydia Eva Court is based on a) the Average Rating and b) the number of positive Reviews.
a) The Average Rating is 4.9 out of 5 from 1 Reviews over all time. This Average Rating is also the rating value for Lydia Eva Court in Google's Search Results - more info
b) The score for the number of positive Reviews is 1.5 out of 5 from 1 positive Reviews in the last 2 years. (A 2 year period has been used as there were no positive reviews in the last 12 months)
a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.
The Average Rating of 4.917 for Lydia Eva Court is calculated as follows: ( (11 Excellents x 5) + (1 Goods x 4) ) ÷ 12 Ratings = 4.917
b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'
The 5 points available are broken down as follows:
4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.
1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.
If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.
The 1.528 Points relating to the number of positive Reviews for Lydia Eva Court is based on 1 positive Reviews in the last 24 months and is calculated as follows:
3 = 3 then divided by 2 = 1.500
Target of 17.8 positive Reviews (89 registered maximum number of service users ÷ 5). 1 Reviews ÷ 17.8 Target = 0.056 , then divided by 2 = 0.028
When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
Review submitted from a Website Submission by Shorley H (Resident) on Wednesday 14 September 2016. Relates to September 2016.
I arrived here on the 22nd April 2015. My first impression was surely I'm not living here, this home is not what l imagined it was going to look like.
The staff are brilliant in all aspects, the cleanliness is good, just couldn't believe this is a home for dementia people.
It has got a lovely aura about the place, the manager and her staff are very helpful.
You can go outside in the garden whenever you want. My room is in the middle of the corridor and there is always plenty of laughter going on.
So if l have to spend my last years living here l shall be very pleased and contented with the care.
How likely would you be to recommend Lydia Eva Court? Extremely Likely
Overall Standard: Excellent
Care / Support: Excellent
Treated with Dignity: Excellent
Food & Drink: Excellent
Safety / Security: Excellent
Value for Money: Excellent
Richard Smith, marketing manager at Lydia Eva Court responded to this review on 15 Sep 2016:
Thank you for your kind words and comments about Lydia Eva Court and the care provided.
Recipient: Lydia Eva Court
Date: Friday 13 Nov 2015
Recipient: Lydia Eva Court
Date: Wednesday 04 Nov 2015
There are currently no Care Home Idol entrants who have performed at Lydia Eva Court