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Milford Lodge

Priory End, Hitchin, Hertfordshire SG4 9AL
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Milford Lodge, Hitchin
Milford Lodge, Hitchin
Milford Lodge, Hitchin

Opened in June 2014, Milford Lodge Care Home in Hitchin is situated in an exclusive residential location that neighbours the centre of the North Hertfordshire market town. The home boasts a purpose-built style to provide three enabling living environments across four floors.

Milford Lodge offers fully inclusive, 24hr person-centred long term residential care and short stay respite breaks for older people. The home specialises in the care of older people living...  

Care Provided by Milford Lodge

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Dementia Residential Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia
  • Advanced/Complex Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • COPD/Pulmonary Disease
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Phone Point in own room
  • Television point in own room
  • Residents Internet Access

Funding & Fees

Weekly Charges per Person

Type of carePermanentRespite
Residential CareFrom £1,350From £1,350
Residential Dementia CareFrom £1,425From £1,425
• all care and support including a monthly care review
• A dedicated key worker for each resident
• Individual care planning tailored to your needs
• All dining, snacks and drinks, freshly prepared every day
• All utilities and accommodation costs
• Use of all facilities in the home including: cinema, activities lounge, bar
• Access to landscaped private gardens
• Activities and lifestyle programme
• Housekeeping and laundry services

• WiFi internet access in communal areas

Contact Milford Lodge to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self-Funding (Private)
  • Local Authority with Top-up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Good to Know

Group / Owner

Person in charge

  • Lindsey Richmond(Manager)

Local Authority / Social Services

Admission Information

  • Ages 65+

Care Home Design/Build

  • Purpose Built: Yes
  • Last Refurbishment: 2021

Room Information

  • Single Rooms (60)
  • Single Rooms with ensuite Wet Room (60)

Visiting

  • 24 hour visiting

Parking

  • Ample, free on-site parking for visitors and staff.

Milford Lodge Reviews (53)

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9.3

Milford Lodge has a Review Score of 9.3 (9.341) out of 10, based on 10 reviews in the last 2 years. Over all time Milford Lodge has 53 reviews.

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Showing 53 reviews matching selected criteria
Review from Anna S (Resident / Service User) published on 29 November 2017 Submitted via Postal Card
Overall Experience

This care home is well run, friendly and a pleasure to live in. The carers are all very kind and patient.

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Review from D W (Daughter-in-law of Resident) published on 9 November 2017 Submitted via Postal Card
Overall Experience

My father in law moved here 3 months ago and we cannot believe how well he has settled in. He is extremely happy. The staff are wonderful and he hasn't got a bad word to say about anyone or anything at the home. He gets involved in activities and goes on the planned trips. We could not be happier with how this home has transformed his life.

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Review from Lynn W (Daughter of Resident) published on 13 February 2017 Submitted via Postal Card
Overall Experience

My dad arrived here very confused and disorientated. The staff have been amazing, he is quite grumpy at times but they always deal with him with care and compassion. The home is pretty and homely and the food is excellent and home cooked. Friends that have visited my dad with me have said it's not like a home, it's more like you are popping into actual person's house. I would definitely recommend Milford Lodge.

Reply from Sue Jarvis, Home Manager at Milford Lodge

It was a pleasure to look after this gentleman and always a pleasure to see the family.

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Review from Colin C (Son of Resident) published on 31 January 2017 Submitted via Postal Card
Overall Experience
Excellent in every respect.

No complaints. I would highly recommend.

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Review from Jan W (Daughter of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

My mother went to Milford Lodge respite care until she permanently moved into the home last July 2015. Prior to being in Milford Lodge my mother was in sheltered housing with myself as her primary carer. She (my mother) suffers from severe anxiety and every day was an uphill struggle for both her and me. Being in Milford Lodge has removed this issue and life is so much better for her and me and my brother and sister. The staff understand mum and they look after her so well and everything is done with dignity, respect and humour. I cannot think of a better place for my mother at this point in her life.

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Review from C N (Niece of Resident) published on 19 September 2016 Submitted via Postal Card
Overall Experience

It has been 2 months since I have seen my aunt (as I live in Australia). I cannot believe the changes in her, it is amazing and wodnerful! She is like her old self again. I have observed all staff to be caring, empathetic and attentive to all of the residents. The rooms and common rooms are spotless and the residents are obviously very well cared for.

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Review from John R (Son of Resident) published on 14 September 2016 Submitted via Postal Card
Overall Experience

My mother has been a resident at Milford Lodge for 3 months, prior to this she was lonely and lived alone. At the home her spirits have improved amazingly. She participates in the activities - seems something is going on most days (ie. activity wise - arranged by Milford Lodge) she is more wakeful. Her balance and mobility have improved a great deal. Thank you Milford Lodge! (ps. she is also eating better).

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Review from Tim R (Son of Resident) published on 13 September 2016 Submitted via Postal Card
Overall Experience
Since my mother has been cared for by Milford Lodge she has had a more content attitude. She has put on a little bit of weight and laughs with all her carers and patients.

We felt that since arriving here you made her very welcome. We thought this stage of her life would be very difficult but it turned out to be a good experience.

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Review from A S (Resident / Service User) published on 25 August 2016 Submitted via Postal Card
Overall Experience

I think the care and everything connected with the home is very, very good. I shall be very sorry to leave.

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Review from Janet C (Resident / Service User) published on 25 August 2016 Submitted via Postal Card
Overall Experience

It's been great. Everything I wanted was here.

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Review from G S (Daughter of Resident) published on 4 March 2016 Submitted via Postal Card
Overall Experience

My mother lived at Milford Lodge for just over a year. She entered the home following the death of her husband of 64 years and living in the same house for 62 years. The staff supported her compassionately to deal with these dramatic changes and she had some very peaceful, content months. They were all skilled at caring for her parkinsons disease problems and needs. Her final month was centred around palliative care needs, fulfilling her wish to die at the home and not go into hospital. She was cared for with utmost dignity and compassion, with high standards of care and support for her family, and us as a family. As a family we cannot thank the team at Milford enough for their kindness.

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Review from Michael F (Son of Resident) published on 23 December 2015 Submitted via Website
Overall Experience

The general friendliness and caring attitude of management & staff was a great comfort to my mother & our family. Great care was taken that the correct medication was given and there was a good link with the local doctors.

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Review from Mark O (Son of Resident) published on 23 November 2015 Submitted via Postal Card
Overall Experience

Excellent care home. Staff attentive, nice surroundings. Management very friendly and helpful. Lots of events throughout they year.

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Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 26 July 2019
Overall
Good
  • CaringGood
  • EffectiveGood
  • ResponsiveGood
  • SafeGood
  • Well-ledRequires improvement
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report

Bed Vacancies

4 Bed Vacancies

Posted: 29 July 2026

Residential and Dementia Care

News (0) & Events (0)

News

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Upcoming Events

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Awards / Recognitions (3)

  • 28 Feb 2019Recipient: B&M Care Ltd
  • 01 Feb 2018Recipient: B&M Care Ltd
  • 01 Apr 2017Recipient: B&M Care Ltd

Accreditations

There are no accreditations posted yet for Milford Lodge.

Meet the Team (1)

Lindsey Christoforou
Lindsey ChristoforouJob Title:Home ManagerJoined: 2018

Lindsey joined B&M Care in 2014 as the Home Manager of St Catharines and transferred to Milford Lodge in 2018. Throughout her career at B&M Care, she gained an NVQ Level 5 in Leadership for Health & Social Care, as well as the ‘Yesterday, Today and Tomorrow’ programme delivered in partnership with the Alzheimer’s Society. The move from St Catharines to Milford Lodge gave Lindsey the opportunity to develop her skill set and passion for delivering highly personalised dementia care that positively impacts an individual’s day-to-day life.

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