Magdalen Park

We feel so relaxed now that mum is in good hands. Very happy.

My grandma has been a resident of Magdalen Park Nursing Home for the last two and a half years. As any family who makes the decision for a loved one to move into a care home would attest, it is a period filled with worry about whether the decision was the correct one. We needn’t have worried. The staff made us all, especially my grandma, feel so at ease. They offered us so much support as a family and quickly learned about my grandma’s interests… it wasn’t long before we would walk into the middle of a discussion about the latest tennis match when we went to visit! The fact that everyone from the manager, who is always there to discuss any niggle or worry we may have, to the ancillary staff, know my grandma and our family and welcome us so warmly means when we leave after a visit we know we are leaving her in caring hands. The home has a rooftop bowling green, as well as an extensive street scene. As a family we hadn’t seen anything else like this in care homes we looked at for my grandma.

Mum has had many periods of respite care here so moving in permanently was a relatively easy transition. The staff helped her to settle as she was really unwell at this point. From the reception to nursing and caring staff and housekeeping we have been treated so kindly and with professionalism. Everyone has been cheerful, helpful and always ready to talk and make suggestions. I can relax now that I know mum is receiving the care she wants and needs and that we can all work together to make her time in Magdalen Park really happy and safe.

As a family, we were really pleased to have found somewhere as good as Magdalen Park Nursing Home for my grandad. It was completely different to the other homes which we had looked round and straight away we knew he would enjoy living in the home. The on-site pub means we can continue to regularly go for dinners as a family and I know that my grandad has really enjoyed being part of the dominoes group within the home. I would like to say a massive thank you to the manager, carers, ancillary staff, activities team and receptionist for everything they do for my grandad. We really couldn't have found a better place and would recommend Magdalen Park to anyone.

I attended a family forum meeting recently for the first time and they are a really good idea. The staff came across as very competent and reassuring that things (minor) would be looked at. They are very pleasant and greet everyone with a smile. They do a very good job of trying to get everyone involved in the activities. The children's carol concerts were greatly enjoyed by my father in law and he was made to feel special when he was presented with a birthday cake at one of them while the children sang "Happy Birthday" to him. He enjoys being visited by the rabbit.

It is amazing how quickly my Grandma has settled in. The staff have been extremely kind and welcoming to both her and the rest of the family and the home is wonderful. Her room is clean, tidy and is very homely and the home itself caters superbly for visits from the family, with a beautifully kept garden which has areas for children to play and also a roof terrace and various activities for residents such as the movie room and bowling green. The hairdressers on the ground floor is such a great idea as my Grandma can book and get her hair done to get pampered and the pub was recently booked for her 94th birthday party and it honestly felt as though we had hired somewhere completely different and she thoroughly enjoyed it and the staff were more than happy to help us with arrangements to make it a special day for her. I am overjoyed that my Grandma has become a resident here as I cannot imagine any other home offering her the comforts that this does. Thank you from all the family.

We are very happy with the care and attention he is receiving and he has settled in well. The staff have made every effort to understanding his needs and I am particularly impressed by the way their experience are shared so everyone is aware of his situation and character. He is treated as an individual well done and thank you.

I would highly recommend this residential home. My mother has been very happy and very well looked after by well-trained and caring staff which is not easy to find these days.

My husband has been in Magdalen Park Nursing Home (it is a lovely home to be in) for almost two years now and he seems to have settled very well. My mind is at rest now as I know he is safe and happy there.

Any relative looking to put a relative into care would do well to take a look at Magdalen Park Nursing Home in Hedon. My father has been in attendance for 18 months and despite his natural demise, has been cared for very well.

Very caring environment. Helpful staff and comfortable rooms with own bathrooms and well-furnished lounge, cinema and short bowling green etc.

The activities team also do a wonderful job, involving every resident if they are agreeable in each activity according to their individual ability.

Having looked at many other homes I have found Magdalen Park to be top quality. The staff are very caring and the home and gardens are always in great shape. The most important consideration is the friendliness of everyone involved in the care of my father. I never get the feeling anyone is 'just doing a job'. We are now looking forward to the summer when the gardens will be in full bloom.

My husband is always clean and tidy every time we go. Staff are always very nice.

Dad is very happy and well cared for there. The staff are just brilliant!! Very kind and caring. I am kept well informed of her welfare and any issues are very quickly passed to me. The staff treat him with the greatest of respect and they are always available to discuss any concerns I may have. There is a really "feel good" atmosphere amongst all the staff and I love to visit here.

The care provided to both of my parents has been exceptional. For my mother with dementia, deafness and cannot see so well, the amount of work the team put in to make my mum comfortable and desire to keep her as mobile as possible is really good.

Mum has been a resident in the dementia care unit for 18 months. During this time her general health has deteriorated due to her complex medical conditions. The staff met the challenges of caring for a lady with no hearing, little sight and no mobility, superbly. The staff took time to accommodate her complex needs when undertaking routine care tasks. I never worry about mum from day to day as I know the staff meet mums needs and care greatly about her quality of life. The management should be truly proud of their home and staff.

On entering Magdalen Park I am always greeted with a friendly smile at reception. I always find the receptionist, friendly, informative and ready to respond positively to any query or request. On the first floor the staff are well informed to deal with my friends needs and always respond to any requests I make and deal sympathetically to any problems which arises.

Care of a very high standard provided by dedicated staff.

My father is in the dementia unit. The staff are kind and caring and interested in the residents and their welfare. Under the most challenging circumstances they do their best to make a family atmosphere in the unit and have endless patience to deal with the needs of the residents. The family are kept informed and involved with all aspects of care given. The building itself is well set out and provides a welcoming environment for residents and visitors alike.