Fees are subject to a pre-admission needs assessment which is required to fully understand the level
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
These prices are only a guideline, please contact Cleves Place to find out the exact price for your requirements.
If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £254.06 per week and is usually paid directly to the care home.
On-site
Cleves Place has a Review Score of 9.8 (9.759) out of 10, based on 14 reviews in the last 2 years.
Over all time Cleves Place has 49 reviews.
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thanks so much for taking the time to write your review and rating Cleves Place care home five stars.
As I’m sure you are aware face masks are mandatory in health and care settings and the face masks that we are provided for employees and visitors are the surgical masks.
At Cleves Place cleanliness is a priority and our enhanced cleaning protocols and safety technologies support our pledge to keep the home as safe as possible. We thank you for rating the cleanliness of the home five stars – this is something which is highly important to us.
5.0 out of 5
5.0 out of 5
Thank you for your wonderful comments for the care and support we provide your mother here at Cleves Place. We are sorry to hear that the food offering has not met your expectations. We understand the importance of making mealtimes enjoyable for residents and we take great care in our menu planning to offer a variety of food that meets everyone’s requirements. We hold regular catering meetings with the residents to discuss their preferences and encourage them to put forward suggestions that will improve their mealtime experience. Your mother has taken part in these meetings and just last week we ordered and prepared a particular meal that she had personally requested. Your feedback is important to us and the home manager has already discussed your comments with our head chef. She will meet with your mother on a one-to-one basis so that we can create a meal plan that she likes and enjoys.
5.0 out of 5
5.0 out of 5
Thank you for taking the time to write a review for Cleves Place and for your positive scores around the overall standard of the home and care provided. We’re very pleased to hear that you are happy with your father’s quality of care. We also very much appreciate your comments around the range of activities, and that you are pleased with your father’s active engagement in activities that interest him.
We would like to reassure you that we continue to monitor your father’s incontinence with care, support and assistance whilst allowing him to maintain his independence. We have discussed this with housekeeping and the domestic team are going to be adding extra checks on your father’s room and more regular cleaning. We appreciate your feedback regarding staff smoking on-site, however, it is our policy to promote a healthy environment and place of work while understanding and appreciating that many people continue to enjoy smoking. Care UK’s policy allows people to smoke only within designated areas outside and forbids smoking close to building entrances and windows.
5.0 out of 5
5.0 out of 5
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
I think the above says it all, it's her home and she is very happy there.
4.0 out of 5
5.0 out of 5
5.0 out of 5
5.0 out of 5
Thank you for your valuable feedback Margaret. We are extremely pleased with the positive comments and scores for the care and support we provide, as well as the facilities at Cleves Place. Regarding staffing levels, I would like to assure you we do a full dependency analysis for each resident which is used to plan the care team, in order to ensure that care is safe and appropriate for each resident’s needs at all times. However, we do take your concerns and feedback seriously and would like to thank you for taking the time to share your views.
The Review Score of 9.8 (9.759) out of 10 for Cleves Place is based on a) the Average Rating and b) the number of positive Reviews.
The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:
The 5 points available are broken down as follows:
Please contact us for latest vacancies.
I joined Cleves Place in 2015 as I liked Care UK’s vision and values. The home has a great family atmosphere and we have a fantastic team here who work really well together to deliver the best care and experience for residents.
I love being able to make a difference in a resident’s life. If I can complete my shift knowing a resident has smiled and is happy I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.
I’ve been working in the care sector for over twenty years and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.
I also like to keep learning and developing my own skills. One of my biggest professional challenges has been completing my Level 5 Diploma in Management. I’ve also had an article published in a palliative care publication.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleves Place to verify any information. View our terms and conditions. Cleves Place has an Enhanced Service - more info.
