From the moment we walked into Cleves Place Care Home we had a feeling of how calm the place feltS P(Wife of Resident/Service User)
From the moment we walked into Cleves Place Care Home we had a feeling of how calm the place feltS P(Wife of Resident/Service User)
The dedicated team at this CQC-rated ‘Outstanding’ (March 2023) care home provides the best in residential, dementia and respite care. They also offer compassionate end of life care.
Living in a care home should be just as good as living in your own home – or better. Cleves Place has its own cinema, café, hair and beauty salon, pub and shop. The lifestyle team arranges an array of activities, outings and...
The dedicated team at this CQC-rated ‘Outstanding’ (March 2023) care home provides the best in residential, dementia and respite care. They also offer compassionate end of life care.
Living in a care home should be just as good as living in your own home – or better. Cleves Place has its own cinema, café, hair and beauty salon, pub and shop. The lifestyle team arranges an array of activities, outings and events, designed to enable residents to enjoy meaningful lifestyles.
All rooms are en-suite and beautifully furnished, and some bedrooms on the ground floor even open onto the home's lovely secure gardens.
At Cleves Place, residents are at the heart of the home and are supported to make choices about the care they receive.
Fees are subject to a pre-admission needs assessment which is required to fully understand the level of care and support required by each individual. Premium rooms normally require an additional charge. Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible.
What’s included?
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
Please note, the weekly fee does not include hairdressing, chiropody or other healthcare visits or appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Cleves Place for full pricing details and T&Cs.
Contact Cleves Place to confirm what's included and get a personalised quote:
Cleves Place has a Review Score of 9.7 (9.676) out of 10, based on 13 reviews in the last 2 years.
Over all time Cleves Place has 55 reviews.
Cleves Place really cares. Every staff member we have met cares for and about the residents and their families. This is a testament to the training certainly, but much more to the culture and recruitment. The home is clean, well-maintained and very suited to care. The activities are varied and...
Cleves Place really cares. Every staff member we have met cares for and about the residents and their families. This is a testament to the training certainly, but much more to the culture and recruitment. The home is clean, well-maintained and very suited to care. The activities are varied and engaging but without any undue pressure to involve any who might be reluctant. Call bells are answered promptly and with discretion and dignity. Simply put : mum is cared for - thank you.
My mother is receiving excellent care and the staff keep me up to date. Any issues are resolved and my mother now calls Cleves 'Home'.
I think the above says it all, it's her home and she is very happy there.
My mother is receiving excellent care and the staff keep me up to date. Any issues are resolved and my mother now calls Cleves 'Home'.
I think the above says it all, it's her home and she is very happy there.
My mum seems to be well looked after something I could not do myself. Mum suffers from dementia and is 92 staff try to keep mum occupied and entertained which I know can be very testing...
Thanks is not enough to the staff.
Both of my parents came to Cleves Place for two weeks respite care as things were rapidly becoming unmanageable at home. The day they arrived (I took them) they were made to feel so welcome and I felt a huge sense of relief for myself. They are now going to stay permanently at the home. I cannot...
Both of my parents came to Cleves Place for two weeks respite care as things were rapidly becoming unmanageable at home. The day they arrived (I took them) they were made to feel so welcome and I felt a huge sense of relief for myself. They are now going to stay permanently at the home. I cannot express enough how well they have settled due to the kindness and unbelievable attention and sensitivity shown by the staff in all areas.
Mother was in residence at another care home she moved to Cleeves House in March 2014, which was a new care home. Since she has lived there the complete staff from the manager to the latest member of staff have all been top class and not a thing seems too much trouble the catering is excellent in...
Mother was in residence at another care home she moved to Cleeves House in March 2014, which was a new care home. Since she has lived there the complete staff from the manager to the latest member of staff have all been top class and not a thing seems too much trouble the catering is excellent in all departments and anytime we call in the staff are always pleased to have us there.
It is a very good care home all staff are excellent. Very caring, sometimes overworked due to staff shortage. The food is excellent.
It is a very good care home all staff are excellent. Very caring, sometimes overworked due to staff shortage. The food is excellent.
Thank you for your valuable feedback Margaret. We are extremely pleased with the positive comments and scores for the care and support we provide, as well as the facilities at Cleves Place. Regarding staffing levels, I would like to assure you we do a full dependency analysis for each resident...
Thank you for your valuable feedback Margaret. We are extremely pleased with the positive comments and scores for the care and support we provide, as well as the facilities at Cleves Place. Regarding staffing levels, I would like to assure you we do a full dependency analysis for each resident which is used to plan the care team, in order to ensure that care is safe and appropriate for each resident’s needs at all times. However, we do take your concerns and feedback seriously and would like to thank you for taking the time to share your views.
I find the care of my mother outstanding, can't fault any part of her care, diet included. She is very happy and content which means so much to me and my brother. Carers are underpaid in my opinion.
I find the care of my mother outstanding, can't fault any part of her care, diet included. She is very happy and content which means so much to me and my brother. Carers are underpaid in my opinion.
I am so pleased to have my father in Cleves Place the staff are very caring and nothing is too much trouble. They always keep me informed how my father is and are quick to react if there is a problem especially as my father has emphysema. The home has a programme of events which they encourage...
I am so pleased to have my father in Cleves Place the staff are very caring and nothing is too much trouble. They always keep me informed how my father is and are quick to react if there is a problem especially as my father has emphysema. The home has a programme of events which they encourage residents to attend which also helps with their well being. All in all, I am really pleased with Cleves Place and grateful for their care. Always recommend to others.
Cannot fault the care and service that my husband and I are given
Cannot fault the care and service that my husband and I are given
Yesterday when I visited a member of staff was giving her one to one support while she walked endlessly back and forward. He was very gentle, kind and patient. The staff in my mum's area at Cleves Place are all...
Yesterday when I visited a member of staff was giving her one to one support while she walked endlessly back and forward. He was very gentle, kind and patient. The staff in my mum's area at Cleves Place are all wonderful. They do all they can to created a homely environment.
Cleves Place is a very good care home wonderful carers good food, excellent care from everybody.
Cleves Place is a very good care home wonderful carers good food, excellent care from everybody.
The staff at Cleves Place have successfully managed to make a residential home not only feel like a home for the residents but also for their relatives. They treat the residents with care ans compassion and provide an immense amount of support for relatives. Staff successfully ensure that the...
The staff at Cleves Place have successfully managed to make a residential home not only feel like a home for the residents but also for their relatives. They treat the residents with care ans compassion and provide an immense amount of support for relatives. Staff successfully ensure that the residents maintain a good quality of life. The set up of the home has clearly been done with the residents in mind. To be honest I have been greatly impressed by Cleves Place and feel all care homes should be marketed after it.
Overall we are very pleased with Cleves Place, the staff who look after my mum work and try very hard. It is my personal view that only small tweaks would shift the below from good to excellent. Some of the tweaks are not related to my mum's care, it's just an overview. I don't mind having a chat...
Overall we are very pleased with Cleves Place, the staff who look after my mum work and try very hard. It is my personal view that only small tweaks would shift the below from good to excellent. Some of the tweaks are not related to my mum's care, it's just an overview. I don't mind having a chat with the care home manager.
We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch and discuss any concerns with you in person.
This is the best care home I have ever known. The staff are all lovely and there is nothing they would not do. My sister is a different person since being in here. Excellent, excellent care.
This is the best care home I have ever known. The staff are all lovely and there is nothing they would not do. My sister is a different person since being in here. Excellent, excellent care.
My brother had a massive stroke in June 2015 at the age of 52. He came to Cleves Place in September 2015 to reside in the nursing quarters. His care since then has been absolutely excellent. He is always treated with the utmost dignity and respect. Everyone always goes the extra mile and...
My brother had a massive stroke in June 2015 at the age of 52. He came to Cleves Place in September 2015 to reside in the nursing quarters. His care since then has been absolutely excellent. He is always treated with the utmost dignity and respect. Everyone always goes the extra mile and understands the frustrations that come with a stroke especially at the age of 52. My brother has improved immensely with constant care, physio and patience. He is almost standing now and his speech and eating is almost back to normal. This is mainly due to the care and family environment at Cleves Place.
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
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I joined Cleves Place in 2015 as I liked Care UK’s vision and values. The home has a great family atmosphere, and we have a fantastic team here who...
I joined Cleves Place in 2015 as I liked Care UK’s vision and values. The home has a great family atmosphere, and we have a fantastic team here who work really well together to deliver the best care and experience for residents.
I love being able to make a difference in a resident’s life. If I can complete my shift knowing a resident has smiled and is happy, I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.
I’ve been working in the care sector for over twenty years, and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.
I also like to keep learning and developing my own skills. One of my biggest professional challenges has been completing my Level 5 Diploma in Management. I’ve also had an article published in a palliative care publication.
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