
From the moment we walked into Cleves Place Care Home we had a feeling of how calm the place feltS P(Wife of Resident/Service User)



From the moment we walked into Cleves Place Care Home we had a feeling of how calm the place feltS P(Wife of Resident/Service User)



The dedicated team at this CQC-rated ‘Outstanding’ (March 2023) care home provides the best in residential, dementia and respite care. They also offer compassionate end of life care.
Living in a care home should be just as good as living in your own home – or better. Cleves Place has its own cinema, café, hair and beauty salon, pub and shop. The lifestyle team arranges an array of activities, outings and...
Care Provided by Cleves Place
Primary Care Categories
- Older Person Care
- Dementia
Length of Stay
- Permanent Care
- Respite Care
Care Types Provided
- Residential Care
- Nursing Care
- Dementia Residential Care
- Dementia Nursing Care
- For a maximum of 60 Service Users
Dementia Care TypesMild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
Mild Dementia
Someone living with our definition of "mild dementia" might experience some or all of the following:
- Memory problems such as misplacing items and not be able to recall recent events (however, in some forms of dementia a person's memory may be unchanged)
- Difficulties thinking through problems and planning, making decisions
- Language and communication issues such as finding it difficult to recall the appropriate word in a conversation or following a conversation
- Poor orientation, getting lost in areas previously familiar to them
- Difficulty judging distances (more falls than usual)
- Changes in their normal mood including anxiety and depression
- In certain types of dementia, personality and behaviour changes may be present alongside or instead of issues with memory or concentration.
Moderate Dementia
Someone living with our definition of "moderate dementia" might experience some or all of the following:
- Worsened memory problems. Not always recognising own family members and friends. Repeating the same questions over and over again
- Worsened language and communication issues, forgetting what they are saying mid-sentence. Not being able to understand what someone else is saying
- More frequent confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Advanced Dementia
Someone living with our definition of "severe dementia" might experience some or all of the following:
- Severe memory problems. Not recognising family members and friends. Not being able to recall their own name
- Severe language and communication issues, not being able to understand what someone else is saying
- Severe confusion, e.g. about the time of day or where they are, including their own home
- Apathy, depression and anxiety
- Believing things that aren't true (paranoia)
- Frequent hallucinations
- Lack of emotional control, quick to anger, fearfulness, sadness
- Loss of inhibition
- Difficulties sleeping or waking during the night and behaving as though it is daytime - loss of circadian rhythm.
Verbally or physically aggressive behaviour
If your loved one displays this type of behaviour you may need a care home that has specially trained staff. Verbal/physical aggression is often defined:
- Consistent shouting and screaming
- Verbal abuse
- Physical abuse
How we define Dementia Care Types
- Mild Dementia
- Moderate Dementia
- Advanced/Complex Dementia
Other Care Provided
- Stroke
- Palliative / End of Life Care
Facilities
- Own Furniture if required
- Close to Local shops
- Near Public Transport
- Minibus or other transport
- Lift
- Wheelchair Access
- Gardens
- Bar/Café
- Phone Point in own room
- Television point in own room
- Residents Internet Access
Funding & Fees
Weekly Charges per Person
of care and support required by each individual. Premium rooms normally require an additional charge.
Nursing fees include the Funded Nursing Contribution (FNC) if you are eligible. There are no additional fees
for respite stays.
• All care and support including a monthly review of care plans
• All meals, snacks and drinks freshly prepared every day by our chef
• In-house café with homemade cakes, and a variety of speciality teas and coffees
• Use of in-house cinema
• Access to landscaped gardens
• Activities and lifestyle programme
• All utilities and other accommodation costs
• Housekeeping and laundry services
• WiFi internet access
appointments not covered by the NHS, toiletries, newspapers or magazines, any over the counter
medications that a GP wouldn’t normally prescribe such as paracetamol and indigestion relief, and any
other privately arranged healthcare. Should you require an escort to hospital appointments, we may apply
an agreed hourly charge for this service.
The price(s) shown are provided by the care home. Contact Cleves Place for full pricing details and T&Cs.
Contact Cleves Place to confirm what's included and get a personalised quote:
Funding Types Accepted
- Self-Funding (Private)
- Local Authority with Top-up
- Local Authority
- NHS Continuing Healthcare (CHC)
Support you may be entitled to
- If you chose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Good to Know
Group / Owner
- Care UK
- Private Owned
Person in charge
- Clare Mooney (Home Manager)
Local Authority / Social Services
Admission Information
- Ages 55+
Care Home Design/Build
- Purpose Built: Yes
Room Information
- Single Rooms (60)
- Single Rooms with ensuite Wet Room (60)
Parking
- On-site
Cleves Place Reviews (54)
Cleves Place has a Review Score of 9.6 (9.601) out of 10, based on 15 reviews in the last 2 years.
Over all time Cleves Place has 54 reviews.
My mother is receiving excellent care and the staff keep me up to date. Any issues are resolved and my mother now calls Cleves 'Home'.
I think the above says it all, it's her home and she is very happy there.
My mum seems to be well looked after something I could not do myself. Mum suffers from dementia and is 92 staff try to keep mum occupied and entertained which I know can be very testing at times.
Overall we as a family are very happy our mums care. As with everything, there could be improvements but overall "All Good".
Thanks is not enough to the staff.
Both of my parents came to Cleves Place for two weeks respite care as things were rapidly becoming unmanageable at home. The day they arrived (I took them) they were made to feel so welcome and I felt a huge sense of relief for myself. They are now going to stay permanently at the home. I cannot express enough how well they have settled due to the kindness and unbelievable attention and sensitivity shown by the staff in all areas.
Mother was in residence at another care home she moved to Cleeves House in March 2014, which was a new care home. Since she has lived there the complete staff from the manager to the latest member of staff have all been top class and not a thing seems too much trouble the catering is excellent in all departments and anytime we call in the staff are always pleased to have us there.
It is a very good care home all staff are excellent. Very caring, sometimes overworked due to staff shortage. The food is excellent.
Thank you for your valuable feedback Margaret. We are extremely pleased with the positive comments and scores for the care and support we provide, as well as the facilities at Cleves Place. Regarding staffing levels, I would like to assure you we do a full dependency analysis for each resident...
I find the care of my mother outstanding, can't fault any part of her care, diet included. She is very happy and content which means so much to me and my brother. Carers are underpaid in my opinion.
I am so pleased to have my father in Cleves Place the staff are very caring and nothing is too much trouble. They always keep me informed how my father is and are quick to react if there is a problem especially as my father has emphysema. The home has a programme of events which they encourage residents to attend which also helps with their well being. All in all, I am really pleased with Cleves Place and grateful for their care. Always recommend to others.
Cannot fault the care and service that my husband and I are given
Yesterday when I visited a member of staff was giving her one to one support while she walked endlessly back and forward. He was very gentle, kind and patient. The staff in my mum's area at Cleves Place are all wonderful. They do all they can to created a homely environment.
Cleves Place is a very good care home wonderful carers good food, excellent care from everybody.
The staff at Cleves Place have successfully managed to make a residential home not only feel like a home for the residents but also for their relatives. They treat the residents with care ans compassion and provide an immense amount of support for relatives. Staff successfully ensure that the residents maintain a good quality of life. The set up of the home has clearly been done with the residents in mind. To be honest I have been greatly impressed by Cleves Place and feel all care homes should be marketed after it.
Overall we are very pleased with Cleves Place, the staff who look after my mum work and try very hard. It is my personal view that only small tweaks would shift the below from good to excellent. Some of the tweaks are not related to my mum's care, it's just an overview. I don't mind having a chat with the care home manager.
We’re grateful for your feedback and are delighted with the positive comments and scores for the care and support we provide. We would also like to thank you for the constructive feedback and will arrange for the care home manager at the home to get in touch and discuss any concerns with you in person.
This is the best care home I have ever known. The staff are all lovely and there is nothing they would not do. My sister is a different person since being in here. Excellent, excellent care.
My brother had a massive stroke in June 2015 at the age of 52. He came to Cleves Place in September 2015 to reside in the nursing quarters. His care since then has been absolutely excellent. He is always treated with the utmost dignity and respect. Everyone always goes the extra mile and understands the frustrations that come with a stroke especially at the age of 52. My brother has improved immensely with constant care, physio and patience. He is almost standing now and his speech and eating is almost back to normal. This is mainly due to the care and family environment at Cleves Place.
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 23 March 2023Outstanding
- CaringOutstanding
- EffectiveGood
- ResponsiveOutstanding
- SafeGood
- Well-ledGood
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
- Outstanding - The service is performing exceptionally well.
- Good - The service is performing well and meeting our expectations.
- Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
- Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
- Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Bed Vacancies
Please contact us for latest vacancies.
News (42) & Events (0)
- 29 May 2026
Care UK’s commitment to supporting residents has been nationally recognised, as the organisation took home the large care provider of the year accolade at the 2026 Care Home Awards. At...
- 29 May 2026
Residents in Care UK homes love getting out and about in nature where they can and, for one Dorset-based home, they’re celebrating World Bee Day with a buzz! Wimborne-based home,...
- 29 May 2026
Colleagues across Care UK are celebrating after being shortlisted in eleven categories at the Stars of Social Care Awards, the most the company has ever been shortlisted in at the...
There are no upcoming events for Cleves Place.
Accreditations
There are no accreditations posted yet for Cleves Place.
Meet the Team (1)

I joined Cleves Place in 2015 as I liked Care UK’s vision and values. The home has a great family atmosphere, and we have a fantastic team here who work really well together to deliver the best care and experience for residents.
I love being able to make a difference in a resident’s life. If I can complete my shift knowing a resident has smiled and is happy, I feel I have achieved my goal. I also enjoy empowering colleagues to do their best work.
I’ve been working in the care sector for over twenty years, and I enjoy sharing my knowledge with new colleagues and watching them grow in confidence in their role.
I also like to keep learning and developing my own skills. One of my biggest professional challenges has been completing my Level 5 Diploma in Management. I’ve also had an article published in a palliative care publication.
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Cleves Place to verify any information. View our terms and conditions. Cleves Place has an Enhanced Service -more info.