I am so pleased we found Water Mill House for my husband's care.E D(Wife of Resident/Service User)
From the minute you walk through the door, you feel warmthGaynor F(Daughter of Resident/Service User)
Every member of staff are absolute super stars in my eyes.Jackie C(Daughter of Resident/Service User)
I am so pleased we found Water Mill House for my husband's care.E D(Wife of Resident/Service User)
From the minute you walk through the door, you feel warmthGaynor F(Daughter of Resident/Service User)
Every member of staff are absolute super stars in my eyes.Jackie C(Daughter of Resident/Service User)
Water Mill House Care Home provides expert care to adults (18+) with a range of support needs, including rehab following a stroke or amputation, paralysis, Muscular Dystrophy, Multiple Sclerosis and Parkinson’s. The dedicated team also delivers residential, nursing and dementia care with love and kindness, holding Platinum Accreditation under the Gold Standards Framework for compassionate end-of-life care.
In 2026, Water Mill House won the Palliative Nursing Home Provider Award at the...
Water Mill House Care Home provides expert care to adults (18+) with a range of support needs, including rehab following a stroke or amputation, paralysis, Muscular Dystrophy, Multiple Sclerosis and Parkinson’s. The dedicated team also delivers residential, nursing and dementia care with love and kindness, holding Platinum Accreditation under the Gold Standards Framework for compassionate end-of-life care.
In 2026, Water Mill House won the Palliative Nursing Home Provider Award at the Palliative Care Awards and was a finalist for the Care Culture Award at the Hertfordshire Care Awards, recognising its commitment to exceptional end-of-life care and a positive, inclusive culture.
Residents are supported to try new activities and rediscover former hobbies, from music and movement sessions to reminiscence projects and a make a wish initiative. There are also frequent minibus excursions to local places of interest, as well as visits from entertainers, schoolchildren and preschool groups.
Set over three floors, the spacious home is a stimulating environment that promotes independence, with a state-of-the-art gym equipped with cardio machines, resistance equipment and stretching aids. This supports a comprehensive approach to rehabilitation, with community clinicians, physiotherapists and the home’s care team working in partnership to create and review personalised care plans that maximise each resident's rehabilitation potential - improving physical recovery, mobility, and communication skills.
Families are an integral part of life at the home, which boasts beautiful en-suite bedrooms, a bustling bistro, sunny rooftop terrace and on-site library, cinema, spa and hair salon - all surrounded by tranquil landscaped gardens with scenic views of the Hertfordshire countryside.
The team receives comprehensive training and professional development to deliver the high standards of holistic care residents and families deserve.
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Care Provided by Water Mill House Care Home
Primary Care Categories
Older Person Care
Dementia
Learning Disability / Autism
Physical Disability
Visual / Hearing Impairment
Younger Adults
Length of Stay
Permanent Care
Respite Care
Care Types Provided
Residential Care
Nursing Care
Dementia Residential Care
Dementia Nursing Care
For a maximum of 70 Service Users
Dementia Care Types
Mild Dementia
Moderate Dementia
Advanced/Complex Dementia
Other Care Provided
Parkinson's Disease
Stroke
Palliative / End of Life Care
COPD/Pulmonary Disease
Bariatric Care/Obesity
Convalescent Care
Day Care
Facilities
Own Furniture if required
Pet Friendly (or by arrangement)
Close to Local shops
Near Public Transport
Minibus or other transport
Lift
Wheelchair Access
Gardens
Bar/Café
Residents Kitchenette
Phone Point in own room
Television point in own room
Residents Internet Access
Funding & Fees
Weekly Charges per Person
Type of care
Permanent
Respite
Residential Care
From £1,950
From £1,950
Nursing Care
From £1,950
From £1,950
Contact Water Mill House Care Home to confirm what's included and get a personalised quote:
The price(s) shown are provided by the care home. Contact Water Mill House Care Home for full pricing details and T&Cs.
Funding Types Accepted
Self-Funding (Private)
Local Authority with Top-up
Local Authority
NHS Continuing Healthcare (CHC)
Support you may be entitled to
If you choose a care home based in England, you may be eligible for NHS Funded Nursing Care (FNC), which helps cover the cost of nursing. This is worth £267.68 per week and is usually paid directly to the care home.
Tours
Onsite Tours of Water Mill House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)We understand that choosing a care home is a very important decision with lots of factors to consider. We would encourage you to visit us and meet our friendly team during a tour around our beautiful home where we can chat about yours, or your loved one's needs and how we may be able to help.
Remote Tours of Water Mill House Care HomeUsually available on Mon, Tue, Wed, Thu, Fri, Sat, Sun(between 9:00 AM to 6:00 PM)We understand that choosing a care home, especially when it's not possible for you to visit us in person, can sometimes feel stressful and overwhelming. We are therefore pleased to be able to offer remote tours where we can still chat about yours or your loved one's needs before we show you around our beautiful home.
Water Mill House Care Home has a Review Score of 9.7 (9.743) out of 10, based on 38 reviews in the last 2 years. Over all time Water Mill House Care Home has 122 reviews.
Review from Sylvia W (Daughter of Resident) published on 3 June 2016 Submitted via Postal Review Card•
Overall Experience
My mother came for a month respite and then later decided to return permanently. We have been very impressed with every aspect of her care and she has settled well and nothing is too much trouble. The staff are very attentive and allow the residents to make choices about when they get up and when...
My mother came for a month respite and then later decided to return permanently. We have been very impressed with every aspect of her care and she has settled well and nothing is too much trouble. The staff are very attentive and allow the residents to make choices about when they get up and when they go to bed, whether they prefer to eat in their room and what they want to eat. We made a good decision in choosing Water Mill House.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Review from Louise S (Daughter of Resident) published on 1 March 2016 Submitted via Postal Review Card•
Overall Experience
I wanted to write this review on Water Mill House even though my mum has only been residing there for just over 3 months, the change in her from the previous home is absolutely unbelievably amazing. The care, dedication and more importantly staff, listen!! Water Mill House have excellent facilities...
I wanted to write this review on Water Mill House even though my mum has only been residing there for just over 3 months, the change in her from the previous home is absolutely unbelievably amazing. The care, dedication and more importantly staff, listen!! Water Mill House have excellent facilities with a warm, friendly relaxing atmosphere with smiles on everyone's faces. Nothing is too much trouble.
Facilities
Care / Support
Cleanliness
Treated with Dignity
Food & Drink
Staff
Activities
Management
Safety / Security
Rooms
Value for Money
Regulatory Rating
Care Quality Commission (CQC) Rating
Date: 20 September 2023
Overall Requires improvement
CaringGood
EffectiveGood
ResponsiveGood
SafeRequires improvement
Well-ledRequires improvement
Inspection ratings
We rate most services according to how safe, effective, caring, responsive and well-led they are, using four levels:
Outstanding - The service is performing exceptionally well.
Good - The service is performing well and meeting our expectations.
Requires Improvement - The service isn't performing as well as it should and we have told the service how it must improve.
Inadequate - The service is performing badly and we've taken action against the person or organisation that runs it.
Not rated - we have not yet rated this area of the service, this is normally because the assessments we have carried out have been focused on other key questions.
Care Quality Commission is responsible for the registration and inspection of social care services in England.View Latest Report
Bed Vacancies
Please contact us for latest vacancies.
News (9) & Events (0)
News
30 Jul 2026
A care home in Hemel Hempstead has received national recognition after winning the Palliative Nursing Home Provider Award at the Palliative & End of Life Care Awards 2026. Water Mill...
19 Jun 2026
Two residents from a care home in Hemel Hempstead enjoyed a once-in-a-lifetime experience when they came face-to-face with elephants during a special VIP visit to Whipsnade Zoo. The lifestyle team...
19 Mar 2026
Passionate skier Craig Coverman thought he would never ski again after being diagnosed with Parkinson’s disease 12 years ago. Thanks to his care home, Craig hit the slopes with some...
Upcoming Events
There are no upcoming events for Water Mill House Care Home.
There are no accreditations posted yet for Water Mill House Care Home.
Meet the Team (1)
Victoria ForsytheJob Title Home ManagerJoined 2020
Victoria qualified as a registered nurse in 1993 and has worked in social care for 30 years, always driven by a passion for making a difference in...
Victoria qualified as a registered nurse in 1993 and has worked in social care for 30 years, always driven by a passion for making a difference in people's lives.
Her journey began with the NHS in Lancashire, where she quickly advanced to Ward Manager. Seeking new challenges, Victoria moved south to embrace her first role as Deputy Manager in the care home sector and found her true calling.
With extensive experience in managing and commissioning care services, Victoria has successfully led both large, privately-run care homes and smaller, family-owned homes.
Drawn to Water Mill House for its warm, family atmosphere and commitment to making every day joyful and meaningful, Victoria has built strong, caring relationships with our residents and team.
When she’s not at work, Victoria cherishes family time with her husband Richard, son Harry, and Bichon Friese, Lily. She also loves to bake!
Information on this page is displayed without responsibility for its accuracy on the part of carehome.co.uk. Please contact Water Mill House Care Home to verify any information. View our terms and conditions. Water Mill House Care Home has an Enhanced Service -what an Enhanced Service includes.
