Barchester Woodland View Care Home

Long View, 216 Turner Road, Colchester CO4 5JR

Barchester Colchester Care Home is a 2015 addition to this skilled and highly-respected provider's portfolio. A purpose-built environment with many homely qualities and en-suite bedrooms can be tailored to suit the care and lifestyle needs of client.

The location has been well chosen, being one of Colchester's beauty hotspots, while quality nursing professionals are recruited to safeguard high standards.

Specialising in dementia care, the facility has its own Memory Lane Community and there are many activities planned and available for residents to choose from.

Group: Barchester Healthcare Ltd

Person in charge: Anu Jose (General Manager)

Local Authority / Social Services: Essex County Council (click for contact details)

Type of Service: Care Home with nursing – Privately Owned , Registered for a maximum of 60 Service Users

Registered Care Categories*: Dementia • Old Age • Physical Disability • Younger Adults

Specialist Care Categories: Alzheimer's

Admission Information: Ages 50+.

Single Rooms: 60

Rooms with ensuite WC: 60

Facilities & Services: Palliative Care • Day Care • Respite Care • Separate Dementia Care Unit • Own GP if required • Own Furniture if required • Pets by arrangement • Close to Local shops • Near Public Transport • Minibus or other transport • Lift • Wheelchair access • Gardens for residents • Bar/Cafe on premises • Television point in own room • Residents Internet Access

Latest Care Quality Commission* Report on Barchester Woodland View Care Home: click here

* Care Quality Commission is responsible for the registration and inspection of social care services in England.

Overview

The Review Score of 9.6 (maximum of 10) for Barchester Woodland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  • a) The Average Rating is 4.6 out of 5 from 44 Reviews over all time. This Average Rating is also the rating value for Barchester Woodland View Care Home in Google's Search Results - more info

  • b) The score for the number of positive Reviews is 5 out of 5 from 17 positive Reviews in the last 12 months.

Detailed Breakdown

  • a) 5 Points are available for the Average Rating of all Reviews over all time. For each review the Care Home / service is rated Excellent, Good, Satisfactory, Poor or Very Poor on a number of areas eg Staff, Management etc. The Care Home receives points for each rating as follows: Excellent = 5. Good = 4. Satisfactory = 3. Poor = 2. Very Poor = 1. These points are added up and then divided by the total number of completed ratings to generate the average rating.

    The Average Rating of 4.587 for Barchester Woodland View Care Home is calculated as follows: ( (350 Excellents x 5) + (132 Goods x 4) + (32 Satisfactorys x 3) + (5 Poors x 2) + (1 Very Poors x 1) ) ÷ 520 Ratings = 4.587

  • b) 5 Points are available for the number of Positive Reviews in the last 12 months. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. A Positive Review is defined as any Review with 'Extremely Likely' or 'Likely' in answer to the question 'How likely are you to recommend this Care Home to friends and family if they needed similar care or treatment?'

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 5 Positive Reviews, 3 points for the first Positive Review and then 0.25 Points for each of the next 4 Positive Reviews.

    2. 1 point is available for reaching a target number of Positive Reviews based on 20% of the number of registered maximum number of service users. If the target is partially reached then that proportion of 1 point is given. eg a Care Home with 50 registered maximum number of service users has a target of 10 Positive Reviews, if it has 10 or more Positive Reviews it will receive 1 point, if it has 7 reviews will receive 0.7 points.

    3. If there are no Positive Reviews in the last 12 months, then 2.5 points are available for the number of Positive Reviews in the last 2 years. The calculation is the same as above, except the points are divided by 2.

    The 5 Points relating to the number of positive Reviews for Barchester Woodland View Care Home is based on 17 positive Reviews in the last 12 months and is calculated as follows:

    1. 3 + 0.25 + 0.25 + 0.25 + 0.25 = 4

    2. Target of 12 positive Reviews (60 registered maximum number of service users ÷ 5). 17 Reviews ÷ 12 Target Reached = 1

  • When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.

9.6 Barchester Woodland View Care Home has a Review Score of 9.6 (9.587) from 44 Reviews


Average Ratings

  • Excellent
    31
  • Good
    10
  • Satisfactory
    3
  • Poor
    0
  • Very Poor
    0
  • Don't Know
    0

How Likely are the Reviewers to Recommend Barchester Woodland View Care Home?

  • Extremely LIKELY
    33
  • Likely
    9
  • Don't know
    0
  • Neither Unlikely or Likely
    1
  • Unlikely
    1
  • Extremely UNLIKELY
    0

Reviewer Connection to Barchester Woodland View Care Home

  • Resident / Service User
    18
  • Daughter of Resident/Service User
    10
  • Friend of Resident/Service User
    3
  • Son of Resident/Service User
    3
  • Brother of Resident/Service User
    2
  • more

We have visited now on 5 or 6 occasions and each time have been very impressed by surroundings and staff. This time a member of staff broke off what she was doing to offer tea/coffee and brought it to us. Whilst sitting in the corridor, I was very moved indeed to see the friendliness, gentle kindness and great patience shown by all the staff to residents.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 03 May 2018:

It is lovely but also very important that people see the team doing what they do every day, recognising the care we provide to everyone at Woodland View. As a large and close family orientated team, caring is in our blood and is why we do what we do. Your kind words are very much appreciated and will be fed back to the team. Thank you.

I have been visiting this care home for just under 2 years. My close friend is currently a resident. I have, on every visit, always been greeted with a welcome, kindness and helpfulness. All the staff are ready to speak to us and they are certainly kind, caring and patient with my friend. I am unable to comment on some of the questions below.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.4 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 02 Mar 2018:

Thank you for your positive comments. We form strong relationships with both our residents, their family and friends. We are always ready to answer any questions they may have or indeed any concerns.

I moved my dad into Woodland View in December 2015 from another home. From the moment he arrived, he received the most wonderful care. It was all the little extra touches which made it such a special time when we know we could have found it difficult.

As Dad's health deteriorated, it was a comfort to me to know that he was always shown kindness and respect. He would have been especially pleased that he was always helped to look clean and smart until the end. Thank you.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 02 Mar 2018:

As with all of the residents at Woodland View, we know each and every one of our residents very well. The bond and relationship that formed with your father when he moved to the care home, just grew and grew over time. Your father was adored and your loss was shared by everyone here. He will be sorely missed but held in our memories and hearts with great affection.

Our nurses are very dedicated. They say they will do something and it is always finished before they go home after many emails, faxes etc. We have one who shines above all others and deserves an award.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   3.2 out of 5

Although Carers were very caring, not enough for the number of residents. Late medication admin. Late return and loss of clothing. Continuously had to chase the invoice for monies paid, all within 4 weeks Mum spent at Woodland View for respite following a broken right hip.

Late medication was highlighted to Care Home Manager. Mum has Parkinsons' so important she receives her Meds on time. Despite this, the times were not adhered to and many days the medication was dispensed late.
On a number of occasions, Mum had to wait more than 15 minutes to be assisted, with it being longer during the night.

Upon leaving the home to go to another on the 18th January, not all her medication were sent, medication list and times not sent and hospital discharge letter was not sent.

Overall, it may look grand upon entering but would suggest looking beyond the entrance, as I did when I was present, day in and day out, during the 4 weeks my Mother was there for respite.

How likely would you be to recommend Barchester Woodland View Care Home? Unlikely

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Average Rating:   3.3 out of 5

Juliet Driver, General Manager at Barchester Woodland View Care Home responded to this review on 28 Feb 2018:

Thank you for your review. At Woodland View, we pride ourselves on the level of care that we provide and work with our residents and relatives to provide all their needs whilst giving them the best quality of life and care possible. I am very sorry to hear that your experience was not to our usual standard. Please be assured that we are looking into the issues you have raised and will take all necessary actions to remedy any shortfalls we identify.

We would like to say how wonderful the manager and all staff have been. The care, professionalism and compassion they have shown have made a huge difference to us as a family. Everyone is so welcoming and always has time no matter how busy to say hello, answer queries or explain things better. We couldn't have found anywhere better for our Dad, Father in Law and Grandad to spend his final days and to know how well cared for he is.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Jodi Rutherford, Customer Relationship Manager at Barchester Woodland View Care Home responded to this review on 28 Feb 2018:

Thank you for your kind comments. We pride ourselves on the level of care that we provide so I am very pleased to hear about your experience with us.

My sister, who has Alzheimer's and increasing memory and daily function loss, was agitated and often angry or unhappy when she first came to Woodland View, but she is calmer and happier, more settled now. This is in great part due to the excellent care she is receiving and because she is physically active, the varied programme of activities provided. The atmosphere is warm, friendly and caring with a great sense of happy relationships and awareness of the need for companionships. I and my family are extremely pleased with the caring staff and excellent provisions to meet all my sister's increasing needs.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 23 Oct 2017:

Thank you for your positive comments and lovely feedback. As with your sister, we form real friendships with all of our residents. That way it increases our ability to identify their moods and needs. This in turns gives us the opportunity to know what will or won't work for them as we try and make their time here as comfortable and enjoyable as possible. We also work very hard to ensure we are there for family and friends as their needs are just as important to us, especially as with yourself living so far away, it's vital you feel reassured that your loved one is receiving the best possible care, are safe and are actually enjoying their time here.

Choosing a care home for a loved one is likely to be one of the biggest and most difficult decisions you are likely to make.

What I particularly appreciated about Woodland View was the honesty and integrity of its management team and the caring and compassion of its nurses, carers and support staff; Who recognise that whilst they may not always get it right first time, they are very happy to work in partnership with residents and their family to do the best they can.

Woodland View offers a beautiful setting; welcoming and extremely clean.

Sadly my father passed away before he was truly able to benefit from the facilities Woodland View has on offer, however, due to the effort of all of the team, his last days were, without doubt, made more peaceful and comfortable than we could have ever imagined.

There are no words to say how grateful my family and I are for the love and kindness shown to dad and our family, my only regret is that dad never came to you sooner. Thank you and keep up the good work!

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 02 Oct 2017:

Thank you for your kind reflection on the care your father and your family were given at Woodland View. We work very hard with sensitivity but enthusiasm as a team to make Woodland View a home with real heart and where everyone is cared for to the highest standards and dignity is maintained.

On the whole, care is very good. At times, when staff holidays etc, things get a bit less, but management try to help out and roll up their sleeves. They all try very hard.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   3.8 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 20 Sep 2017:

Thank you very much for your review. As you note, we all work as a team to cover any unforeseen circumstances. Our ultimate priority is that our residents continue to enjoy the high standards we maintain.

I am generally very happy in the residence. The rooms and common areas are 4* standard. The nursing is excellent. Occasionally some carers do not fully understand my vision is poor and hearing is also poor, but in general, people are very kind.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

I find the staff supportive, caring and helpful but I do think that there is a shortage of staff at times which impacts on the good service we receive normally.

All the staff work extremely hard and I feel if they were paid more and recognised more for their valuable contribution they make, then there would not be such a high turnover of staff.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   4 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 30 Aug 2017:

Thank you for your review and your very supportive words. All Barchester homes work with a tool which determines the levels required to effectively staff our homes. Unfortunately, as with any other business, at times our operation experiences unplanned sickness. As a team, as you have mentioned, we work very hard to minimise the impact of this on residents. Thank you again for reviewing Woodland View.

Very friendly and kind always.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   5 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 23 Aug 2017:

Willy enjoys interacting with staff at all levels and it is lovely for him to recognise everything the team do to make his home a happy and comfortable place to be. Every member of our team interacts with residents, ensuring they have a warm relationship and circle of people who know them well.

My family, friends and visitors have also been shown kindness and care. Much appreciated.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 22 Aug 2017:

It is always really appreciated when someone takes the time to provide feedback on the service they receive. Staff work very hard to care for and meet the needs of residents, relatives and visitors so are very proud to know when we have been given another great review. Thank you.

Very good care home. Well looked after. No complaints.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   3.5 out of 5

I first came to Woodland View for a short break, which I enjoyed very much. Later, after my husband died, my family thought it a good idea for me to return to Woodland View where I felt at home immediately and arranged to take up residence, staying in the same room as before. I have enjoyed all the activities provided and congratulate the managers and wonderful staff for all the care and support provided.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.5 out of 5

I have been a temporary resident at this care home to help my husband (a full-time resident) to settle in happily. I have found care from the staff, both day and evening, to be both friendly and helpful and always on hand when needed. My husband always welcomed any musical events arranged and found trips out to the farm particularly enjoyable. I found the cups of tea in my room or afternoon and evenings a special treat. I am convinced that, when I leave, my husband will continue to be comfortable and happy here, with regular visits from family, friends and myself.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Wendy Twydell, Customer Relationship Manager at Barchester Woodland View Care Home responded to this review on 16 Aug 2017:

I would like to thank you for completing one of our review cards.
Your comments are truly appreciated and we will continue to deliver the best care for your husband
Thank you once again
Wendy Twydell

My first impression of Woodland View was one of warmth and friendliness throughout the care home. This continued to be so during the four weeks my mother stayed for respite care and I have nothing but praise for the way she was looked after by an extremely professional, dedicate and approachable team in all areas. The staff could not have been more helpful, therefore making my mother's stay in this elegant, light and spacious home an enjoyable experience. Without hesitation, I would highly recommend Woodland view to friends and family.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Kevin Riley, Activities Coordinator at Barchester Woodland View Care Home responded to this review on 29 Jun 2017:

Thank you so much for your lovely review. Everyone in our team works very hard to provide the best levels of care and to make Woodland View a real home with a heart for residents. We genuinely build solid bonds with the people in our care and want friends and relatives to feel totally reassured their loved ones are in not good hands, but great hands. The management and staff at Woodland View send all of our best wishes to your lovely Mum and we look forward to any future opportunity to care for her again.

Woodland View is an amazing place! My mum has been a resident since February 2017 and all the staff have made her feel so welcome. She has settled in so well and loves all the activities and she has made some lovely friends. The staff are caring and ensure that all aspects of her care are carried out to a very high standard. The activity manager is always looking for new ways to entertain the residents and uses their own personal experiences and memories to assist with this. With a lot of the residents suffering from dementia, this is of great benefit to them. The food is a very high standard and each wing/community of the home eats together. The rooms are a good size - a lot larger than other homes we visited. I would thoroughly recommend Woodland View to anyone looking for a care home in the Colchester area.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home responded to this review on 02 Jun 2017:

I would like to thank you for taking the time to complete the card and for your kind words on our home.

We all pride ourselves in the work we carry out at Woodland View and feel very privileged to be working in the residents home.

Thank you once again,

Wendy Twydell
Home Services Advisor.

Efficient, caring service. Superb surroundings and attention. Wish I could afford it when my time comes!

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Wendy Twydell, Home Services Advisor at Barchester Woodland View Care Home responded to this review on 09 May 2017:

I would like to thank you in taking the time to fill out a review card along with your kind comments about the home very much appreciate it.

Many thanks

My friend's mother passed away in February 2017 and she has been living at Woodland View residential for the past year.
The wake was held at Woodland View and the food was fantastic. The staff were lovely and the residential home was beautifully presented.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Wendy Twydell, Home Service Manager at Barchester Woodland View Care Home responded to this review on 23 Mar 2017:

We would like to thank you for taking the time in completing a review on Woodland View and very much appreciate your comments.

We are so pleased we were able to care for your loved friend at Woodland View

Many Thanks

Wendy Twydell

Perfect for respite care. Lots of activities available but you are left to yourself, should you choose. I am confident I shall leave here in better shape than when I came in. To be recommended.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.3 out of 5

Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home responded to this review on 22 Mar 2017:

Thank you for taking the time to complete one of our review cards, we very much appreciate your comments on Woodland View.

We look forward to your speedy recovery and hope to see you in the near future

Kind regards

Wendy Twydell

My father has been a resident at Woodland View Care Home for 10 months. He has dementia & Alzheimer's disease which is progressing and he needs support with some aspects of daily life. He was, at first, reticent to move into Woodland View, but now regards it as his home. He’s always happy to return after an outing with his family and is warmly greeted by all the staff, which is reciprocated.
The home have been excellent with his care, and included him were possible in the general activities, ie playing UNO, St Patrick's Day celebration in the "bar", day trips out, etc. They have a dedicated staff member responsible for organising the entertainment, who does a fantastic job.
They recently enabled him to attend his grand daughter's wedding, by providing a carer and driver for the day which was a Sunday. This was very much appreciated by all the family.
As his health deteriorates, the family are safe in the knowledge that he’s being well cared for and is happy.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home responded to this review on 21 Mar 2017:

We at Woodland View would like to thank you for completing a review on our home and we are so pleased we are able to support the needs of your father, we will continue to ensure he receives the best care for him.

Kind Regards

Wendy Twydell

When I had joined the care home in December 2015, 4 days later I had an accident when dressing. I used the emergency call system to call assistance. Two care wardens raced down the corridor and then called medical help and arranged for an ambulance to take me to A & E as I dislocated my hip. They also met my two visitors who were on their way to see me later in the day. Boxing Day food was good. Activities are well organised. Medical matters are appropriately dealt with.
Highly recommended.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4 out of 5

Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home responded to this review on 21 Mar 2017:

We at Woodland View would like to thank you for completing a review on our home and we are so pleased we are able to support your needs, we will continue to ensure you receive the best care here at Woodland View.

Kind Regards

Wendy Twydell

My 97-year-old mother received excellent care and medical attention during her respite stay which followed after a 3-week stay in hospital. A fall in October caused a double fracture of her pelvic girdle and together with the worsening condition of a narrow aortic heart valve, she required considerable attention/assistance plus continuous supplementary oxygen. all this was provided by the caring, professional and cheerful staff. The potential for a shortfall in my mother's finances obliged us to seek an alternative and equally regarded home which would be less expensive. Fortunately, we have done so.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.6 out of 5

Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home responded to this review on 17 Jan 2017:

We at Woodland View would like to thank you for completing a review on our home and we are so pleased we were able to support the needs of your mother at this troubled time for you and your family.

I wish you and the family all the best for the future.

Kind Regards

Wendy Twydell

What a wonderful place! Fantastic building decor finish and most of all care! Such a warm homely feel as soon as you walk through the front entrance. Can not fault the staff from top to bottom. They all put the individual needs of the resident at their highest priority. Staff very caring and gentle but fun with it. Food excellent! my mum is so in the right place. Thank you, Woodland View Care Home.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Wendy Twydell, Home Services Manager at Barchester Woodland View Care Home responded to this review on 17 Jan 2017:

We at Woodland View would like to thank you for completing a review on us.

I’m so pleased your mum has settled in nicely and is receiving the best care and you and your family are happy with the choice of home you have chosen for your mum.

Kind Regards

Wendy Twydell

I came at a time of great sadness and upset in my life. My husband died in March 2016 I was to have surgery on my hand while here. I am on morphine for my arthritis which made extra work for the nurses. At all times I have had help. support and care of the highest level. extra care and concern to help me over the operation. Everyone gives me 100% of their time and attention. Food is fantastic, such choices! I have not been as happy as this for two years.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.8 out of 5

Wendy Twydell, Home services manager at Barchester Woodland View Care Home responded to this review on 17 Jan 2017:

We at Woodland View would like to thank you for completing a review on us.

I’m so pleased your stay was an enjoyable one and you enjoyed the care you received from all of our staff.
We would like to welcome you back at any time and know we will keep in contact with yourself.

Kind Regards

Wendy Twydell

A beautiful home with friendly staff. Couldn't have made us more welcome. My mum has dementia and was very frightened and not sure but I need not of worried. She was well looked after and enjoyed her stay. The staff are caring, lovely to see a home that treats the residents with respect, care and love and lets them do whatever they feel they want to do. Can't rate this care home enough.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

Very pleased to have chosen Woodland View Care Home. Only one criticism. Maybe cutlery and napkins could be looked at.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   3.8 out of 5

Words alone cannot express the gratitude I feel for the kind, supportive and loving care you have provided my Mum. You are very special people providing a very special place for people to live. As I live in Devon, just knowing my Mum is being cared for and supported by you was a weight off my mind. You not only enabled her to manage the sad loss of my Dad by taking care of her the way you have, you helped me manage this difficult time as well. Thank you all. You provide care good enough for your own family and this has proven especially true for mine.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very nice and welcoming home, my friend loves it, that is what counts.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   4.3 out of 5

Caring, friendly and excellent in all respects.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Very good place all round.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

My brother entered Woodland View in December 2015. He was mentally and physically very poorly having tried to look after himself after the death of his wife 2 years earlier. He was suffering from the onset of dementia complicated by incontinence, poor diet, poor medication and a replacement hip which had dislocated twice.
The loving care that Woodland View provided was outstanding at the physical, medical and mental level. He is now continent, able to walk unaided and his dementia is much less advanced. His emotional condition has improved dramatically and his quality of life is now enviable for a 79 year old widower. I, and other members of my family attribute this wonderful change to the skills and commitment of the team at Woodland View.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

On our visits to Woodland View, we always find the staff polite, cheerful and helpful. The facilities for residents and visitors are excellent.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

This is more like a "hotel" with nursing care. Everyone is well trained, friendly and kind. From the minute you enter the reception you know you are somewhere special. A shining example of how a care home should be ran.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

This review is based on a period of four months in this my first care home. I was looking for the following aspects of care.
Regular dispensing of my medications - very satisfactory
Three meals a day, Food quantity and quality - Food served is good quality, properly prepared and nutritional and correct quality.
Laundry - The service is good and items have not been lost etc.
Staff - Staff are being recruited as the number of residents increases up to the target numbers. Staff are receiving the appropriate training and are well trained. As new staff in a new home they are all enthusiastic. My low mark for activities is due to the co-ordinator not having the necessary number of residents to organise a variety of games, quizzes etc at this time. A ten seater minibus has already been purchased and is now in regular use.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   4.4 out of 5

Excellent facilities, good food with choice of main meal at either lunch time or evening.
Inadequate staff levels of carers and/or poor quality of staff lets the facility down. This may be due to facility only being open a few months and current low occupancy but staffing needs to be improved/increased. Outbreak of stomach bug in last few days of stay did not help staffing levels.

How likely would you be to recommend Barchester Woodland View Care Home? Neither Unlikely or Likely

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Average Rating:   3.7 out of 5

Just fantastic!

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.9 out of 5

I found the week I stayed at Woodland View just what I needed, specifically a very restful clam experience. The staff were kind and considerate, the accommodation in spacious room, well equipped with electronic bed, lovely bathroom with plenty of hot water. The food was exceptionally nice with good service. Altogether I had no queries or grumbles it was a lovely stay. I would not hesitate to stay again.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

Nice place, resident happy much better than her previous place. Relative much more engaged here and staff currently able to spend a lot of time with her.

How likely would you be to recommend Barchester Woodland View Care Home? Likely

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Average Rating:   4 out of 5

I can only confirm my view that everything is excellent.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

My husband arrived here last Friday following a spinal stroke, an aortic dissection and a prolonged hospital stay. He had an unfortunate placement in a care home with several episodes of bad care. I chose woodland View after extensive searching. We are delighted with the quality of care and attention to my husband's complex needs. The food is five star and I get lunch too! The room is comfortable and the equipment used is of top quality. He feels secure.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   4.7 out of 5

Two weeks respite care, all the staff are very helpful. The home and all about it is excellent.

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

This is a newly opened care home, I can say everything about the home and staff is absolutely outstanding. My mum is treated with respect and cared for in such an amazing way, she is so happy as am I. I didn't think care homes like this existed! amazing!

How likely would you be to recommend Barchester Woodland View Care Home? Extremely Likely

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Average Rating:   5 out of 5

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Bed Vacancies

Bed Vacancies

posted 09 May 2018

We currently have limited availability. Please contact us to discuss your needs further, we would love to welcome you for a visit.

Job Vacancies

Staff Profiles

Juliet

Juliet Driver

Job Title: General Manager

Joined: 2015

Description:

The Registered Manager of Woodland View is Juliet Driver.

Before joining Barchester Healthcare in September 2015, I enjoyed a Career that has spanned over 30 years. Working in both the public and private sector she has developed knowledge and expertise across a broad spectrum of services with a specialist understanding of working within the acute sector and within senior management positions.

My main nursing career has been working within the Operating Department and the latter part as Matron of a Private Hospital.

I will be responsible for ensuring that the residents choosing to live at Woodland View receive the highest standards of care.

Whereas myself and the staff team will seek to ensure that each residents care needs are met, they will also encourage and support residents to retain as much independence as they desire through the provision of a stimulating and pleasant environment where they are free to exercise their right of choice as to their lifestyle.

Andrea

Andrea Corps

Job Title: Deputy Manager

Joined: 2015

Description:

Deputy Manager

I have over 15 years of experience working within the healthcare industry as a nurse, in both the private and public sector, I have worked in a variety of roles as both a senior nurse and more recently as an education facilitator, which have all been helpful in preparing me for the role of Deputy Manager at Woodland View.

My passions in healthcare are a fusion of learning and development and infection prevention speciality.

My commitment to caring for residents and the ability to function as an integral part of the team allows me to make a valuable contribution to the tradition of excellence at Woodland View Care Home.

John

John McNally

Job Title: Maintenance Manager

Joined: 2015

Description:

Personal profile.
I'm very proud to have been given the opportunity to work at the beautiful new Barchester care home at Woodland View in Colchester.

I look forward to meeting all the residents and helping them enjoy the lovely building we have here.
I'm a very easy going person; always with time to listen to resident’s needs. My main focus is the safety of our residents and to keep the home running smoothly as I work with a great team to make the building a home.

I enjoy a good read and music, but my greatest joy is to see happy smiling faces enjoying what they do each day.

Kevin

Kevin Riley

Job Title: Activities Co-ordinator

Joined: 2015

Description:

Having had a varied career, spanning catering, the travel industry and many areas of IT, I have worked with people in those areas at both professional and personal level. The most rewarding aspect in all of these areas has been the opportunity to work and enthuse with people who have passion.

I am delighted and very excited to have joined the Woodland View team who clearly have passion, working with them to a common goal, delivering the best of everything we do to the benefit of our clients and their relatives.

My own mother spent the last 3 years of her life in a private care home. She was adored by her carers and she adored them back. Thinking of her, it fills me with pride to now be Activities Coordinator and contributing to such a worthwhile establishment and to make a real and tangible difference to people's lives on a day to day basis.

April

April Smith

Job Title: Administration Assistant

Joined: 2016

Description:

I am very happy to be working for such a well-known and respected name within the care sector.

I find my job very rewarding and like that I am able to have access to training and broadening my skill set. I am also enjoying getting to know all of the friendly faces that I get to meet on a daily basis, Staff and residents alike.

Tansie

Tansie Fitch

Job Title: Hairdresser

Joined: 2017

Description:

My name is Tansie Fitch,

I have been working at Woodland View for nearly a year as the resident hairdresser. I also spent a year as Activities Assistant. I find I am regularly smiling because that is how these people make me feel, happy to be in there company.

Being in my late 40's I am for the first time fulfilled in my working role.

Care Home Idol 2016

There are currently no Care Home Idol entrants who have performed at Barchester Woodland View Care Home