Barchester Woodland View Care Home

Long View, 216 Turner Road, Colchester CO4 5JR
Review Us
9.7 123 Reviews
  • Barchester Woodland View Care Home, Colchester
Barchester Colchester Care Home is a 2015 addition to this skilled and highly-respected provider's portfolio. A purpose-built environment with many homely qualities and en-suite bedrooms can be tailored to suit the care and lifestyle needs of client.

The location has been well chosen, being one of Colchester's beauty hotspots, while quality nursing professionals are recruited to safeguard high standards.

There are many activities planned and available for residents to choose from and the full-time activities team ensure that each resident is able to participate daily.

Care Provided by Barchester Woodland View Care Home

Primary Care Categories

  • Older Person Care
  • Dementia
  • Physical Disability
  • Visual / Hearing Impairment

Length of Stay

  • Permanent Care
  • Respite Care

Care Types Provided

  • Residential Care
  • Nursing Care
  • Dementia Residential Care
  • Dementia Nursing Care
  • For a maximum of 60 Service Users

Dementia Care Types

  • Mild Dementia
  • Moderate Dementia

Other Care Provided

  • Parkinson's Disease
  • Stroke
  • Palliative / End of Life Care
  • Convalescent Care

Facilities

  • Own Furniture if required
  • Pet Friendly (or by arrangement)
  • Close to Local shops
  • Near Public Transport
  • Minibus or other transport
  • Lift
  • Wheelchair Access
  • Gardens
  • Bar/Café
  • Residents Kitchenette
  • Television point in own room
  • Residents Internet Access

Funding & Fees What's included?

Weekly Charges per Person

  • Self-Funded Residential Care: from £1800

This Weekly Fee rate is an indication only of a typical standard fee rate for a resident living in a standard, comfortable room. A final Weekly Fee rate will be confirmed once we have carried out a pre-admission needs assessment. For nursing care, Weekly Fee rate will be dependent on personal needs.

These prices are only a guideline, please contact Barchester Woodland View Care Home to find out the exact price for your requirements.

Contact Barchester Woodland View Care Home to confirm what's included and get a personalised quote:

Funding Types Accepted

  • Self Funding (Private)
  • Local Authority with Top Up
  • Local Authority
  • NHS Continuing Healthcare (CHC)

Contact Barchester Woodland View Care Home to confirm what's included and get a personalised quote:

Good to Know

Group/Owner

Person in Charge

  • Adrien Csipkar (General Manager)

Local Authority / Social Services

Admission Information

  • Ages 50+

Care Home Design/Build

  • Purpose Built: Yes

Room Information

  • Single Rooms (60)
  • Single Rooms with Ensuite Wet Room (60)

Barchester Woodland View Care Home Reviews (123)

9.7

Barchester Woodland View Care Home has a Review Score of 9.7 (9.716) out of 10, based on 24 reviews in the last 2 years.
Over all time Barchester Woodland View Care Home has 123 reviews.

Overall Experience
  • 97
  • 20
  • 3
  • 1
  • 2
Date Published
  • 123
  • 10
  • 14
  • 24
  • 99
Reviewer Connection to Barchester Woodland View Care Home
  • 31
  • 30
  • 12
  • 9
  • 8
  • 6
  • 6
  • 4
  • 3
  • 3
  • 2
  • 2
  • 2
  • 2
  • 1
  • 1
  • 1
Total of 123, showing 61-80
Review from H K (Resident) published on 17 October 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I like it very much and feels like holiday.
Reply from Anu Jose, General Manager at Barchester Woodland View Care HomeThank you for taking the time to complete a review for us. We are delighted that you are enjoying your stay with us.
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Review from N W (Daughter of Resident) published on 10 October 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
Beautiful home - so comfy and welcoming. The staff are all very caring and attentive. My mum had been living at the home for nearly three years and was very happy. She sadly passed away last month. At this difficult time, the staff on Queen Boadicea corridor were amazing - I could not have asked for
more from them. Thank you all!
Reply from Anu Jose, General Manager at Barchester Woodland View Care HomeThank you for your kind words about our staff - we are very proud of them! If we can offer you any further support, we are here.
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Review from Valerie T (Resident) published on 27 June 2019 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
It's very clean and the care is good. I am staying here for 20 months. I enjoy my stay.
Reply from Anu Jose, General Manager at Barchester Woodland View Care HomeThank you for your view, I am so pleased that you are enjoying living with us.
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Review from Sally F (Daughter of Resident) published on 25 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Very friendly staff. This home is clean and bright. My mom is very happy and said the staff are very kind. Lots of activities too.
Reply from Anu Jose, General Manager at Barchester Woodland View Care HomeThank you for your kind review. We are so pleased that you are very happy with the care and support that your Mom is receiving.
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Review from A T (Daughter of Resident) published on 25 June 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
Such an amazing team of staff. Very friendly. It's a beautiful home and my dad enjoyed his stay here. I can't praise the team enough for the love and care given to my dad during the last few days of his life. He couldn't have been in a better place. Thank you.
Reply from Anu Jose, General Manager at Barchester Woodland View Care HomeThank you, A T, for your lovely comment. I will definitely feedback to my staff about your kind words.
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Review from D A (Son of Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I would like to express my gratitude to all the staff at Woodland View. They look after my father exceptionally well! The new management changes have made a huge difference for the better. The operations manager is very approachable and is responsive to our comments as a family. Well done everyone!
Reply from Sue Astill, General Manager at Barchester Woodland View Care HomeThank you for taking the time to review our home, your feedback is really important to us.
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Review from Michael J (Husband of Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
In all honesty, I cannot fault this care home. The staff are so kind and friendly. The facilities are superb and most importantly cleanliness is top notch. When visiting I am treated like a friend. The care home is just amazing.
Reply from Sue Astill, General Manager at Barchester Woodland View Care HomeThank you for your kind review - we are so proud of our staff so I am pleased that you feel they are kind and friendly.
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Review from S W (Daughter of Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
This is an excellent care home and my mother is very happy here. It is a pleasure to visit her and the staff are so lovely and caring. Everyone seems to be settled and Mum is making friends which pleases my family.
Reply from Sue Astill, General Manager at Barchester Woodland View Care HomeThank you for taking the time to review our home. We love having your Mum living with us!
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Review from E P (Wife of Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
My husband came to the home after a second stroke. We have been very pleased with the approach of all the staff. He is well cared for and appears to be very happy.
Reply from Sue Astill, General Manager at Barchester Woodland View Care HomeThank you for taking the time to review our home, your feedback is really important to us.
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Review from D W (Son-in-law of Resident) published on 17 April 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
A very good experience and am very happy with the home.
Mother-in-law is happy.
Reply from Sue Astill, General Manager at Barchester Woodland View Care HomeThank you for taking the time to review our home, your feedback is really important to us. We are delighted to hear that your Mother-in-Law is happy living with us.
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Review from Clive W (Friend of Resident) published on 12 March 2019 Submitted via Website • Report
Overall Experience 1.0 out of 5
Poor management who appears to be on phone all the time and in the office, while staff are running around. Nurse not getting time to complete their tasks. Head of the unit running from one unit to the other when an emergency goes off, the manager does not move.


Food left on the floor after dinner,

smell in corridors, nurse very stressed appears to have a kind heart but pressure appears to get to her.


Lack of visible staff in key areas.
Would have addressed it with the manager but was on her mobile, each time I went to see her.

Reply from Sue Astill, Operations Manager at Barchester Woodland View Care HomeTo Clive, our management team work hard to ensure that all of our residents are kept safe as well as to ensure our team delivers great care to all of our residents at all times. We were disappointed to read your comments and would appreciate an opportunity to discuss your concerns at any time at your convenience – our door is open 24/7 to our residents and relatives. Woodland View has an excellent reputation throughout the community and we will seek to reassure you that this is deserved at all times.
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Review from Cynthia W (Resident) published on 22 February 2019 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
I am most impressed with the home. The staff are excellent, very friendly and helpful. The meals are also excellent with a wide choice at each meal ie, three courses, three times a day.
I particularly like being able to work out in the garden beds outside my room.
Reply from Sue Astill, General Manager at Barchester Woodland View Care HomeThank you for your kind review. We are so delighted that you are enjoying living with us at Woodland View. We are very proud of the service that our staff provide, including the food - we are always striving for an outstanding experience.
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Review from Michelle M (Friend of Resident) published on 29 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I visited the home of our dear friend. A warm welcome was given to us asking if we wished for a drink.
The home has a coffee area where you can sit with your friends. Love the fact that staff interact with residents. One carer stands out from our visit, singing, dancing and generally you can see that
she loves her job. Nice to see management is not afraid to help as management was pushing a resident's wheelchair.
We visited on Burns night, it was a whole team approach - chef, management, activities, carers, nurses.
Reply from Sue Astill, Operations Manager at Barchester Woodland View Care HomeThank you for your lovely review - we were delighted to welcome you to our Burns Night celebrations. You are very welcome to come back any time to enjoy our activities.
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Review from Sarah B (Daughter of Resident) published on 22 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
My father has returned to Woodland View for a further period of respite, his last was three months ago. The team were very welcoming, personal and clearly recognised my father from his previous time in their care. I hadn’t visited Woodland View before, as I live in Scotland, but was impressed with the
professionalism and warmth of our reception.
Reply from Sue Astill, Operations Manager at Barchester Woodland View Care HomeThank you for your review Sarah, we are so pleased that you are happy with the care your father has received at Woodland View. We think that a warm reception and friendly welcome can make our visitors and residents feel very at home here.
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Review from Lorraine W (Daughter of Resident) published on 10 January 2019 Submitted via Postal Card • Report
Overall Experience 2.0 out of 5
Food and dietary requirements - diabolical almost inedible on occasions, no choice only yoghurt not in dietary requirements. The laundry comes back grey and expensive items have regularly gone missing.
Stained bedsheets have been placed as clean bedding! Beds not made or bathroom tidied until late
in the day
Reply from Sue Astill, Operations Manager at Barchester Woodland View Care HomeThank you for your review. We would very much appreciate the opportunity to discuss the issues you have raised - please call us and I would like to meet to discuss this in person.
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Review from Ian M (Friend of Resident) published on 4 January 2019 Submitted via Website • Report
Overall Experience 5.0 out of 5
I have visited several times and love the atmosphere at Woodland, the activities organiser is fantastic, dancing and singing with the residents. Able to sit in the coffee lounge and have a drink with the person you are visiting.
Nice to see staff smiling and appear happy.
From the reception to the
nurses to the management.
Reply from Sue Astill, Acting General Manager at Barchester Woodland View Care HomeThank you for your review. The atmosphere at Woodland view is very important to us and a large part of that is down to the activities on offer. We try to provide activities that suit every individual in our home so we are delighted that you have had a great experience.
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Review from Philip H (Friend of Resident) published on 3 January 2019 Submitted via Website • Report
Overall Experience 4.0 out of 5
I have visited several times and am really pleased to see for example management in at weekends. The care staff are lovely and always welcoming. Nothing is to much trouble. Would highly recommend
Reply from Sue Astill, Acting General Manager at Barchester Woodland View Care HomeThank you for your kind review - we are very pleased that you would recommend our home so highly. Our team are very committed to providing the best care possible for all of our residents. We look forward to seeing you again soon.
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Review from Joan W (Wife of Resident) published on 28 August 2018 Submitted via Postal Card • Report
Overall Experience 5.0 out of 5
You will never find better care anywhere. The staff are all absolutely wonderful. So caring and helpful.
My husband was well looked after.
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Review from Margaret H (Resident) published on 15 August 2018 Submitted via Postal Card • Report
Overall Experience 4.0 out of 5
I was brought to Woodland View Care Home by my family who thought I was getting low, living in my home, with getting off the bus route as I stopped driving aged 81. The care and kindness here have been very therapeutic. The food, quiet pleasant room and the caring staff have all helped my recovery.
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Review from M W (Daughter of Resident) published on 12 June 2018 Submitted via Website • Report
Overall Experience 5.0 out of 5
The care and attention to detail provided can be challenging and demanding but the staff have a lovely cheerful disposition and there is a warmth which shows through to both the residents and their families. There is a supportive environment and always someone who will listen to your concerns or worries.
I felt a sense of care and genuine understanding if you had a worry or something to discuss. The management over the past two years I cannot fault in any way - very hard-working, showing good leadership and pulling the team together.


Need to keep up the good standards of the variety of food presented and make sure this always as good as your Mum's home cooking. Good quality ingredients used to produce healthy and appetising meals, an important part of anyone's day.


Other than the friendliness and professionalism, it has a very homely atmosphere and always fresh smelling.

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Current Review Score: 9.7 (9.716)

Overview of Review Score

The Review Score of 9.7 (9.716) out of 10 for Barchester Woodland View Care Home is based on a) the Average Rating and b) the number of positive Reviews.

  1. The Average Rating is 4.7 out of 5 from 24 Reviews in the last 24 months.
  2. The score for the number of positive Reviews is 5.0 out of 5 from 23 positive Reviews in the last 24 months.

Detailed Breakdown of Review Score

The maximum Review Score for a Care Home is 10, which is made up from the Average Rating of Reviews (maximum of 5 points) and the Number of Reviews (maximum of 5 points) in the last 24 months:

  1. 5 Points are available for the Average Rating from all Reviews in the last 24 months. The Average Rating of 4.716 for Barchester Woodland View Care Home is calculated as follows: ( (236 Excellents x 5) + (31 Goods x 4) + (5 Satisfactorys x 3) + (1 Poors x 2) + (9 Very Poors x 1) ) ÷ 282 Ratings = 4.716
  2. 5 Points are available for the number of Positive Reviews in the last 24 months. A Positive Review is defined as any Review with an 'Overall Experience' of '4' or '5' (out of a max rating '5'). The 5 Points relating to the number of positive Reviews for Barchester Woodland View Care Home is based on 23 positive Reviews in the last 24 months and is calculated as per below:

    The 5 points available are broken down as follows:

    1. 4 points are available for the first 20 Positive Reviews in the last 24 months; 3 points for the first Positive Review, 0.125 Points for each of the next four Positive Reviews, 0.05 Points for the next five Positive Reviews, and finally 0.025 Points for the next ten Positive Reviews. (1st = 3.000, 2nd = 0.125, 3rd = 0.125, 4th = 0.125, 5th = 0.125, 6th = 0.050, 7th = 0.050, 8th = 0.050, 9th = 0.050, 10th = 0.050, 11th = 0.025, 12th = 0.025, 13th = 0.025, 14th = 0.025, 15th = 0.025, 16th = 0.025, 17th = 0.025, 18th = 0.025, 19th = 0.025, 20th = 0.025) 3 + 0.125 + 0.125 + 0.125 + 0.125 + 0.05 + 0.05 + 0.05 + 0.05 + 0.05 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 + 0.025 = 4
    2. 1 point is available for the number of Positive Reviews reaching 20% of the registered maximum number of service users in the last 24 months. If this number is partially reached, then that proportion of 1 point is given. eg a Care Home registered for a maximum of 50 service users has to reach 10 Positive Reviews to receive 1 point, if it has 7 reviews it will receive 0.7 points. 20% of the 60 registered maximum number of service users is 12, which has been reached with 23 Positive reviews. Points = 1
  3. When a Review is submitted by someone who has previously submitted a Review, only the latest Review will count towards the Review Score.
  4. If a Care Home does not have a review in the last 24 months, then it will not have a Review Score.

Regulatory Rating

Care Quality Commission (CQC) Rating

Date: 18 Mar 2021

Overall Good

  • Caring Good
  • Effective Good
  • Responsive Good
  • Safe Good
  • Well-led Good
Care Quality Commission is responsible for the registration and inspection of social care services in England. View Latest Report

Bed Vacancies

Please contact us for latest vacancies.

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Awards / Recognitions (17)

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Meet the Team (10)

Adrien

Adrien Csipkar

Job Title: General Manager Joined: 2017

I am passionate about our residents being safe, making them happy, and enabling them to lead fully enriched lives whilst always receiving the highest quality of care.


One thing that I feel is really important is offering residents a lot of personal choices and, as Woodland View is their home, they have the right to choose what goes on here. I am hands-on in my role, I like to spend as much time as possible with the people that we care for and I also really enjoy getting to know our residents' families and providing them with support when they need it.


Our team here at Woodland View are dedicated to guaranteeing that all of our residents are treated with dignity, respect and attention, thus, in turn, enabling them to celebrate life in their new Barchester home which I feel exceptionally privileged to be a part of.


My door is always open and I look forward to welcoming you to Woodland View very soon!

Amanda

Amanda Loo

Job Title: Staff Nurse

Hi, my name is Amanda and I am a staff nurse here at Woodland View. I help to support our residents in daily life.

Petra

Petra Hardman

Job Title: Activities Coordinator Joined: 2022

Hi, my name is Petra and I'm the Activities Coordinator here at Woodland View. I love seeing the difference that activities can make to each individual, finding out what interests they have and ensuring I incorporate that into our activities here.


I love music and drama coming from a musical background as a singer all over the country, music is important to me and I feel it makes such a difference to everyone, it evokes memories, and creates happiness. I also love to boost residents' self-esteem by creating pampering sessions and having one-on-one time to relax and reminisce.


A lot of our residents also enjoy our special trips out on our Mini Bus as we create new, special memories together at Woodland View.

Sophie

Sophie Wallace

Job Title: Care Practitioner

Hello, my name is Sophie and I am a Care Practitioner. My role is to help look after residents' daily care needs and see to it that they are always getting the very best care.

Ella

Ella Birch

Job Title: Administrator Joined: 2020

Hello, my name is Ella, I am the Administrator at Woodland View


This is my first job in the Healthcare Sector and now I can’t imagine doing anything else. I love all the different people I get to meet and the friendships I make with staff, residents and relatives alike. It makes me really happy to know that I get to make a difference in the lives of the residents I help care for and seeing the smiles on everyone’s faces brings me huge amounts of joy. Working at Woodland View is such a rewarding job and I am very glad that I have a place here in our little work family.

Tansie

Tansie Fitch

Job Title: Hairdresser Joined: 2017

My name is Tansie Fitch,


I have been working at Woodland View for nearly a year as the resident hairdresser. I also spent a year as Activities Assistant. I find I am regularly smiling because that is how these people make me feel, happy to be in there company.


Being in my late 40's I am for the first time fulfilled in my working role.

Iuliana

Iuliana Popescu

Job Title: Head Chef

Hi, I am Iuliana and I am proud to be Woodland View's chef.


Running the kitchen at Woodland View is very rewarding and my team and I strive to create menus that residents love. I meet every new resident to learn about their dietary needs, likes and dislikes. I love creating meals for special occasions such as birthdays, anniversaries and Christmas.


Meal times at Woodland View should feel like a family gathering and I aim to provide delicious food to make the experience wonderful.

Heather

Heather Mann

Job Title: Head of Housekeeping Joined: 2018

My name is Heather Mann. I started at Barchester in September 2018 as a General Assistant and progressed to Head of Housekeeping of which I am very proud. My role is to ensure that Woodland View is clean and sparkling for the residents making it a beautiful place to be.

Brigetta

Brigetta Pakulnevic

Job Title: Healthcare Assistant

Hello, I am Brigetta and am one of the Healthcare Assistants here at Woodland View.


This is a beautiful home and the whole team works very hard to keep the residents happy, healthy and safe.

Jain

Jain Thampi

Job Title: Deputy Manager Joined: 2020

Hi My name is Jain and I'm Woodland view's Deputy Manager

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