Barchester Woodland View Care Home

Very good. Did mother so well - she will be back.

My brother chose Woodland View Care home at the time of its completion and described it as the Rolls Royce of care homes and he never changed his view. He would enjoy group outings in the home's transport. He enjoyed the singalongs and the film shows within the home. He enjoyed the food and chats with other residents and staff. When his memory reduced he was helped to keep safe within the home. Recently for 5 months his physical condition

I am very happy with the care my brother received while he was on respite at this beautiful home for four weeks. Good facilities and very kind staff members. I can’t thank the staff in FG community for their care. Activity team is brilliant.

I like it very much and feels like holiday.

Beautiful home - so comfy and welcoming. The staff are all very caring and attentive. My mum had been living at the home for nearly three years and was very happy. She sadly passed away last month. At this difficult time, the staff on Queen Boadicea corridor were amazing - I could not have asked for more from them. Thank you all!

It's very clean and the care is good. I am staying here for 20 months. I enjoy my stay.

Very friendly staff. This home is clean and bright. My mom is very happy and said the staff are very kind. Lots of activities too.

Such an amazing team of staff. Very friendly. It's a beautiful home and my dad enjoyed his stay here. I can't praise the team enough for the love and care given to my dad during the last few days of his life. He couldn't have been in a better place. Thank you.

I would like to express my gratitude to all the staff at Woodland View. They look after my father exceptionally well! The new management changes have made a huge difference for the better. The operations manager is very approachable and is responsive to our comments as a family. Well done everyone!

In all honesty, I cannot fault this care home. The staff are so kind and friendly. The facilities are superb and most importantly cleanliness is top notch. When visiting I am treated like a friend. The care home is just amazing.

This is an excellent care home and my mother is very happy here. It is a pleasure to visit her and the staff are so lovely and caring. Everyone seems to be settled and Mum is making friends which pleases my family.

My husband came to the home after a second stroke. We have been very pleased with the approach of all the staff. He is well cared for and appears to be very happy.

Mother-in-law is happy.

Poor management who appears to be on phone all the time and in the office, while staff are running around. Nurse not getting time to complete their tasks. Head of the unit running from one unit to the other when an emergency goes off, the manager does not move.

Food left on the floor after dinner, smell in corridors, nurse very stressed appears to have a kind heart but pressure appears to get to her.

Would have addressed it with the manager but was on her mobile, each time I went to see her.

I particularly like being able to work out in the garden beds outside my room.

We visited on Burns night, it was a whole team approach - chef, management, activities, carers, nurses.

My father has returned to Woodland View for a further period of respite, his last was three months ago. The team were very welcoming, personal and clearly recognised my father from his previous time in their care. I hadn’t visited Woodland View before, as I live in Scotland, but was impressed with the professionalism and warmth of our reception.

Stained bedsheets have been placed as clean bedding! Beds not made or bathroom tidied until late in the day

From the reception to the nurses to the management.

I have visited several times and am really pleased to see for example management in at weekends. The care staff are lovely and always welcoming. Nothing is to much trouble. Would highly recommend